Well I placed a mobile order through their app and I ordered 5 items, 4-blizzards and 1-Sunday. They gave me the order and I went on my way home. Mind you I just came from work and on my way home I wanted to treat my in-laws and my family. I live 20 minutes away and there isn't really many DQs around for me. When I arrived home I was handing out the treats and the one that was for my mother-in-law was missing. Yes The Sunday. I immediately called the store and told them the story but the person wasn't sure how to correct this issue. They took my phone number and information and said I would receive a call. This is really poor customer service when these employees are not trained how to take care of an issue. This happened last night 9/4/26 around 8:15pm. I called at 8:50pm. Didn't get a call that evening. I will let you know how this ends. The follow up: I received a call from the owner and she apologized profusely. They replaced the Sunday and gave us a discount for the rest of our order. They made it right!! Thanks for making it right! We appreciate you. read more

Every time we come here it's always packed with the line out the door!!! Hats off the employees here kicking butt getting all the order out so quickly All flavors are so good Will be back again read more

Dairy Queen - Ice Cream & Frozen Yogurt Near Me - Cypress, California

I've been coming to this Dairy Queen for over 20 years, and while the service has always been hit or miss, the ice cream has consistently been great. Unfortunately, tonight was a big letdown. I waited in line like usual and ordered my go-to: two quarts of vanilla soft serve. I was then told they no longer sell quarts. Instead, I was offered a vanilla Blizzard with no toppings for $8. When I asked if that was at least equivalent to a quart, I was told no. The employee then pointed to a small, hand-drawn sign saying quarts are no longer available, but from where I was standing, it was impossible to see due to the constant crowd blocking the entrance and menu. What made it worse was the lack of care in how it was handled. I understand employees don't control policy changes, but there was zero effort to be helpful or even acknowledge how disappointing that is for a long-time customer. Out of curiosity, I called another Dairy Queen in Garden Grove, and they confirmed they still sell quarts and have no plans to stop, apparently they're a popular item. That just makes this location's decision even more confusing, especially considering there's another ice cream spot in the same parking lot. After more than 20 years of coming here, this was enough to lose me as a customer. I'll be taking my business elsewhere. read more

I was craving an orange Julius.... Yup you read right Dairy Queen makes orange Julius I was in the area and popped in for one and my friend being vegan wanted something sweet too. I read the reviews here but couldn't agree with the bad ones based on my experience. I walked in there was some tall young girl and an Asian lady they both greeted us promptly and started up on my Orange Julius and offered suggestions on what was vegan...some coconut chocolate thing. Anyways clean little spot, no waiting, tons of parking and a tasty product I went in for. read more

Dairy Queen - Orange Julius - Ice Cream & Frozen Yogurt Near Me - Cypress, California

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My favorite Dairy Queen. The goats always make my strawberry cheesecake to perfection with more ice cream than the cup can hold disregard Louis N's review there's no need to cry about the portion sizes! read more

Dairy Queen - Ice Cream & Frozen Yogurt Near Me - Cypress, California

Hardly any chocolate on my cone and upon my first bite most of ice cream was already melted spilling all over my shirt ‍

Terrible Dairy Queen. The workers aren't bad and obviously the ice cream is good but man they literally never have anything in stock. Idk if the owners of this place are just cheap or what. They literally don't have any of the new flavors or blizzards in stock every time I go. Wack asf. read more

The ice cream itself was good, but the extreme nickel-and-diming here completely ruined the experience. While making our order, the employee was literally weighing each cup of soft serve on a small scale. At one point, he actually scraped some ice cream back off because it weighed a fraction too much. When I asked why, he claimed it was "quality control," but after asking again, he admitted the franchise owner refuses to let even the slightest bit of extra ice cream leave the counter--everything has to be down to the exact gram. Ice cream is supposed to be a fun treat, not a calculated lab experiment. Cutting corners this aggressively just feels incredibly cheap. read more

Busy on a Saturday night. The 3 young workers were great. They were polite and efficient even though the line was overwhelming. read more

Mess up my order, said vanilla Oreo blizzard and she gave me a soft serve vanilla ice cream

Love coming to this location. The gentleman who helped me with my dad's birthday great wrote very nicely and gave great suggestions on the cakes. The cake was very good as well- we picked up the Oreo & cookie dough blizzard cake. read more

Dairy Queen - OREO BLIZZARD Cake - Ice Cream & Frozen Yogurt Near Me - Cypress, California

Good dessert, good service, air conditioned seating! Just sayin', it's a good place to park and pick up your kid after school. ;) read more

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Ice cream tastes great, customer service is ok, price for 2 small cones and a small blizzard (with barely anything in it) was 15 bucks, not a real value. Might come back just for the nostalgia. read more

Dairy Queen - Inflation has hit Dairy Queen. This is a Reese's blizzard. - Ice Cream & Frozen Yogurt Near Me - Cypress, California

The service here on Thursday afternoons is incredible! And you can't ever go wrong with one of their amazing blizzards. The ambiance is decent. Will say that they could vary the music selection but i must say overall great place to be! read more

I visited the store on Sunday around 5:50 PM and had a very disappointing experience. I waited in the online pickup line for about 10 minutes, but no one was attending it. I eventually moved to the order line, where I had already waited patiently for another 10 minutes. When it was my turn, the woman at the front--an Asian woman who seemed to be in charge--gave me unnecessary attitude and lectured me about being in the "wrong" line, instead of helping me. Another customer even spoke up in my defense, but the employee never apologized. This kind of rude and unprofessional behavior is unacceptable, especially when customers are waiting patiently. The other staff member working at the time was polite and helpful, which made the contrast even more striking. read more

I was at thisDQ this afternoon and the old Indian lady at the counter is soooo rude and very mean to her employee there's this young blonde girl and she was yelling at her in front of customers about sprinkles !!! Don't be little your employee in front of paying customers!!!! read more

Yesterday, around 3:40, there was an older Asian lady who took my order. She seemed very distracted or overwhelmed while doing so. I needed to repeat my order countless times despite how simple it was, a small cake batter cookie dough with extra of the cookie dough pieces and no sprinkles. I tried to give her the benefit of the doubt due to the length of the line. I asked for my order to go. As I returned home, which is 14 minutes away, I noticed the sprinkles were still in my blizzard along with one or two hairs in it as well. I constantly called, and no one picked up for the first few calls. Then, after a while, the same Asian lady picked up the phone (that's what I think I recognized), giving me an attitude for complaining about it. She gave me no option on what I should do about this matter, not even offer a refund for her unsanitary product. As I talked, I then realized I was being completely ignored, and the lady was still on the line, not listening to what I was saying, just leaving me to talk to myself as she left the phone nowhere near her. Needless to say, don't come to this Dairy Queen, especially when there is an issue on their end. It is unsanitary, the person in charge does not seem like they like their job, and customer service is non-existent. And to the Asian lady who seemed to run the store, she should not be running it and has zero control over anything, even over her own actions and words. read more

Dairy Queen - my blizzard with visible sprinkles and hair. no extra cookie dough - Ice Cream & Frozen Yogurt Near Me - Cypress, California

Great tasting ice cream. A bit pricey and sadly they charge extra for Sunday but toppings. Isn't that a given...they should be included.

The ice cream at Dairy Queen is always just fine to me, so they are nothing if not consistent. However this review is really for the service. I went today with some friends, ordered an Oreo blizzard with fudge down the middle. The cashier specifically asked me if I wanted hot fudge or cold fudge, and I said hot. She rang it up correctly. But when my order was ready, the other employee called out that it was cold fudge. Minor, but I corrected her and told her that I had requested hot fudge. Instead of apologizing she rolled her eyes at me before fixing the order! Super rude. Not only that, but there was almost no Oreos in my OREO blizzard! (And the same with my friends') Lame! read more

Good service & dessert!! I've been here twice in the past week. I'd recommend this location.

Order blizzards all were melted pure liquid, and order was incorrect. It was disgusting. It was so bad I had to throw it out at location trash. read more

Perfect treats for a hot day! Went in yesterday to meet up with friends. There was a line out the door. The staff was friendly and quick with our orders. The tables were clean, the bathroom was clean. It was also quite entertaining. Sometimes when the staff brings the customer their ice cream, they would hand it to them and flip the ice cream cup upside down. Startled me at first, but the ice cream stayed in the cup. Turns out, that was a Blizzard...a staple item. I will definitely be back and need to try a Blizzard next time. read more

Dairy Queen - Ice Cream & Frozen Yogurt Near Me - Cypress, California

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So glad this location opened up again. The ice cream is amazing and priced fairly. Come here on the weekend with the kids for a special treat. read more

It's always inconsistent here. I ordered a banana split, I got more banana than split. Too much chocolate fudge it was overpowering the rest of my toppings. I get it, inflation but I don't agree with being greedy with the main character of the banana split and that's the ice cream. There's nothing I can say to explain how the lack of ice cream affected my "special treat" today. I also asked for extra whipped cream (I don't mind the extra charge) I also asked for nuts and the fact that they charge almost a dollar for a few sprinkles of it is absurd. And the cherry on top (no pun intended) the service this lady gives me the fakest niceness always. I'll drive the extra miles for another DQ. The vibe is not cool here either. No stars. read more

Dairy Queen - The "banana split" in question. - Ice Cream & Frozen Yogurt Near Me - Cypress, California

This is my go-to spot for banana split with savory sides like warm pretzels & chili cheese dog. It's like having fair food without going to the fair a little happiness goes a long way read more

Dairy Queen - Ice Cream & Frozen Yogurt Near Me - Cypress, California

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If you are craving ice cream, but know you shouldn't, then Dairy Queen is perfect. A lot of their items aren't ice cream. I'm not saying, "Guys, we should all run to Dairy Queen because I'm on a diet," just a fun fact. Their Blizzards aren't ice cream, but still have all its sugary goodness. Their website also posts all the nutrition and allergens information with details including the small, medium, and large of its menu. It even goes down to a pickle and onion which is extremely helpful. I don't think I've come across a place that is so detailed. Items are smaller than they used to be and the price went up, but that's how people stay in business and life. The sugary items are delicious and yummy. It's an easy and fast way to get your dessert fix. All their choices make any decision a good one. I'm a Blizzard person and I've had their cakes multiple times. So many candies and chocolate options are an easy craving. So many multiple options to choose from. All delicious. This location is on the smaller side with bar seating, but I've never had an issue. Their staff are extremely friendly and quick. They always have a smile on their face even though it can get frustrating with people trying things out on their phones. I would highly recommend it. Also, get the app because it offers a lot of amazing deals since DQ can get pricey. read more

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Came here to get a cake the lady there was so rude had a bad attitude no customer service skills and then got the cake asked me which one did not let me get the cake charged me for the cake and gave me cake without even asking if I wanted writing like hello why would I be buying a cake with no writing duh only one word rude. She's definitely mad at work and gives that energy never will be back here. read more

Who doesn't like DQ? Heart attack on a cone or in a cup! Service is fast and friendly. Ambiance is non existent because they only have a couple seats inside... this is mostly for to go read more

I always forget about Dairy Queen. It's quite tasty and not too far from my house and even closer to my kids' school. We decided to stop there today for a treat. Being the "pumpkin spice" fan that I am I had to try the Pumpkin Pie Blizzard! It was really good!! Tasted a lot like pumpkin pie and had some yummy, crispy chunks of what tasted like crust or graham cracker. Delish! read more

Dairy Queen - Mini Pumpkin Pie Blizzard - Ice Cream & Frozen Yogurt Near Me - Cypress, California

Came at 7 pm on a Tuesday for their 85 cent small blizzard deal! Must download the app - valid everyday April 10 - April 23 for their anniversary. There was no line and the staff was super helpful - blizzards were out quickly and delicious. Store itself is stall and clean with bar and booth seating for around 15 people. read more

Dairy Queen - small cherry chip, s'mores, and brownie brookie blizzards for 85 cents each with app! 4/10-4/23 - Ice Cream & Frozen Yogurt Near Me - Cypress, California

I really don't know why I ever return to this location. I go here so infrequently that I forget how bad they are until I taste what I've ordered. What a let down!! My go to at DQ is the cappuccino Heath blizzard. Every other location knows how to make one. They must have some standard recipe to follow to ensure quality control, no?? If they do, this location doesn't know what it is. As soon as I saw my order, I knew it was going to taste awful. And it did. Unfortunately my daughter and I ordered the same flavor so we were both disappointed. There's no coffee color because there was also no coffee flavor. I told the server, I knew this was going to be a problem. It's white. This isn't a vanilla Heath blizzard, it's supposed to be cappuccino. She said she couldn't mix it again, but she could add a few pumps to the top of the blizzards. (Where's the shaking my damn head emoji when I need it!?!) Anyway... we ended up throwing them away, just as I assumed we would. Cuz they just had a bad after taste. They were neither vanilla nor cappuccino. Instead, they tasted yucky w some kind of nasty aftertaste. I told my kids that if I ever suggest we stop there, to remind me not to. We should've just picked up a few pints of Ben & Jerry's coffee toffee bar crunch and called it a night. :P read more

Dairy Queen - Supposed to be a cappuccino Heath blizzard. But, as usual, this location doesn't know how to make one where you can taste the cappuccino. - Ice Cream & Frozen Yogurt Near Me - Cypress, California

Cute and yummy place. The girls there are nice and quick! I recommend their dipped chocolate covered cones.

If your craving ice cream look no further Dairy Queen was a staple growing up in my home. We used to walk to the local DQ on hot summer nights for ice cold treats. The Cypress location has all the fan favorites. Minus the food. There are no chicken baskets here. Although on the Grub Hub menu it mentioned chicken bites. If your looking for fan favorites like DQ bars they have them here. Best part is they deliver. My go to are the Blizzards with added ingredients. Heath bar is always a must. Prices are reasonable. DQ has always been consistent at this location. Either in person or via deliver read more

I ordered the royal New York cheesecake blizzard which is advertised as an blizzard cheesecake which has strawberries throughout when I ate my blizzard there was only straweberry on the top once I informed them of this Nathan stated he couldn't give me an extra strawberry without charging 99 cent when I wasn't asking for extra strawberry I was asking for the strawberry that was supposed to be throughout my icecream since it was royal and not just at the top &the woman with the brown hair and the accent at the front on 6/20/25 proceeded to assert aggression when inserting herself in the situation in a manner that shouldn't be taught to younger employees.she immediately entered with hostility instead of getting an understanding of my problem although she seemed to be the authoritive figure she refused to give her name and offered no help to the situation she made this experience awful the icecream was awful essentially i was gonna settle at first but I order the regular dipped cheesecake at other locations and I have way more strawberry and cheesecake bits throughout also the icecream with just graham cracker isn't an pleasant taste. read more

It's a DQ folks, regardless of how good or bad it is for you, it tastes good. That's all it takes for me.

Here for the nostalgia.. Stick to ordering Blizzards! Everything else is just meh. Also, it's a little dirty & slow, but that's part of my memory of the DQ experience. read more

Dairy Queen - Small Chocolate Dipped Cone - Ice Cream & Frozen Yogurt Near Me - Cypress, California

My daughter came into Dairy Queen today wanting a sweet treat. She usually comes in with me, however I was on the phone. When she came back in the car, she told me that she couldn't understand the worker who she thought was the manager. I told her that it was okay but the next part shocked me. She told me that she kept asking for a churro cone and the lady kept saying a cup. My daughter gave up and just ordered a s'mores blizzard. She thought nothing could go wrong until the lady asked if she wanted a lid for her blizzard. My daughter said yes and the lady who worked there said , " No it's okay" and waved bye. We usually come here for dessert. Very disappointed, will not be coming back. read more

Mudslide sundae....was so delicious! Creamy hot fudge mixed with creamy caramel topped with vanilla ice cream, MORE fudge and caramel topped with toasted crunchy pecans. It was a big serving of ice cream, I couldn't eat the whole thing. My kids love the cones: plain cone, vanilla or chocolate ice cream and they even dip them in chocolate! They may only have two types of ice cream, but they know how to change it up! They offer many mix-ins, see pic for some of their choices. Ice cream bars and cakes are in the freezer to go, and they offer customizing options. Food? Yes! I haven't had a chance to try because I choose ice cream as my meal. It was busy, I wasn't able to take more pics. AFFORDABLE and quick service (faster than the other place around the corner. Air conditioning! Inside Counter seating and two booths, small establishment with hand sanitizer and a restroom. Staff is always friendly and knowledgeable about what they offer. Thank you for keeping my kids safe, mask and gloves are worn by the staff. I feel comfortable bring my kids and friends here. read more

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This was the absolute worst DQ I've ever been to they had none of the blizzard flavors and the staff was incredibly rude with the tall girl with glasses rolling her eyes at me after I asked a question not worth the wait and completely ruined my experience never again. read more

Great service and ambience, tasty desserts. We love the blizzards, especially the strawberry cheesecake one. Can't recommend it enough.