I always order from this location for office lunches because it's the one place I don't worry if they will mess up my order and everyone likes the food. Five stars because they always bring lots of condiments and napkins and AMAZING customer service and care The customer service is above and beyond. One time, I ordered lunch online, it was a very large order for 60 people and I entered the wrong date. I was panicked but I call the store they transfer me to a manger who tells me she will get me my order even though it's huge and I made the mistake. In less than an hour, I have my order delivered without any issues They saved me and I now recommend this location any time we need a group or office lunch. read more

BIRTHDAY MONTH=BIRTHDAY COUPONS=HAPPY RODNEY Free sandwich for Rewards Members Jimmy John's is a sandwich shop which has never disappointed. Leaps & bounds better than Subway, I looked forward to a delicious deli meat sandwich for dinner. Spicy East Coast Italian- Ordered w/ extra everything already included (tomato, onions, pickles, oil & vinegar etc.), a hefty sub awaited me. The double servings of Genoa salami & capocollo, provolone cheese, dragged through the garden. I loved it! Service was good. I ordered through the app, and my Spicy East Coast Italian was ready, upon arrival. Jimmy John's is located at on the west side of Centerpointe La Palma, on the right of Isla Cuban-Latin Kitchen & Rum Bar. All I needed was a lit candle on my sub sandwich. Jimmy John's made my birthday month just that much more brighter & joyous. I'm a fan and will continue being a Jimmy John's customer. read more

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Lots of parking Got the regular no. 7 which was the spicy italian Not as generous as jersey mikes. I didnt like that there was barely any veggies or maybe i was supposed to request it? Overwhelming taste of italian seasoning - i was expecting like italian dressing not the sprinkled on dry seasoning Ill probably come back and try another type of sandwich read more

It's been a really long time since I've had a great sandwich. I was helped today by a very soft spoken and calm young man at the counter. I had ordered ahead and paid for two full sized #9 Italian night club sandwiches : salami, capocollo, ham and provolone with all the fixings. The pasta salad is a small 2 ounce container and was not too bad. I had to double check that the salad was included in the takeaway order, glad I did because it wasn't. Our server very quickly got the order together and I was out of there in less than ten minutes, because the lunch crowd had shown up ahead of me. Apologies to them because I was just picking up my food. Great bread texture, lots of cold cuts and good balance of dressing to meats. Quiet inside, few tables for eating in. read more

Jimmy John's - Italian night club sandwich - Sandwiches Near Me - La Palma, California

Wow our first time here the sandwich were delicious I had the #15 tuna my wife had the little John Vito and daughter had the turkey tom all were delicious!!! The bread was phenomenal but best of all the three young employees were complete gentleman and an asset to your establishment! read more

This is the best Italian sandwich I've had in a long time. It was fresh and so, so tasty. The service was outstanding. The employees are very welcoming. I highly recommend this location. read more

I visited Jimmy John's three days in a row--it's that good! I tried the Italian Night Club and the Roast Beef & Cheddar, and both were absolutely delicious. Honestly, I don't think I'll be going back to Subway anymore. Be sure to ask them to toast your sandwich--it makes a big difference. Also, the staff member who helped me was super chill and really helpful. Great experience all around! read more

Jimmy John's - Menu - Sandwiches Near Me - La Palma, California

My experiences have always been positive when I come here. I order online thru the Jimmy John's website for pick-up once I head out to lunch from work & by the time I drive & park? my sandwich is ready to go. I always get the Veggie on either wheat or the roll with added freebies like Jimmy Peppers (mild, flavorful & spicy) & mustard. I really like that they add cucumber & a healthy amount of cheese (your girl LOVES cheese.) You can even call & place a phone order if needed. Everyone I've encountered has been kind or helpful & they work quickly. Overall, I prefer Jimmy John's over any sandwich place & I've eaten it in California & in Arizona & the experiences have always been consistent. Thanks Jimmy John's! This location is tucked in the corner behind the FedEx & restaurants so it can be easy to miss. Oh! & they do delivery, like hello? Who doesn't love delivery! & the place is always clean when I walk in. (Although, for whatever reason, the front door always has one door locked & it gets me every time haha.) read more

This was our first visit and we were both extremely satisfied! The customer service is amazing, very helpful and friendly. We order a gargantuan sandwich and it was the tastiest sandwich. We split it and it was more than enough. We went to another sandwich place a couple days earlier (subway)and it was ok and more expensive and smaller. Needless to say we will never go to subway again. We are happy read more

Get your shot together 3 stars. I've eaten Jimmy John's before and they ask what goes on the sandwich not just load it. This is why Jersey mikes is killing you read more

I called this location last week to place a phone order for Mother's Day and spoke with Danika. She was very helpful throughout the conversation and was able to answer all my questions. When I arrived at the store, I was greeted with a warm welcome by the entire staff and my catering order was all ready at 11am right when they opened. I even had a question about a reward that was voided and they took care of me with providing me a free sandwich for my first order through their rewards program. Danika also provided me with a bag to make it easier for me to carry all the sandwiches and condiments. Overall, I had a great experience and the sandwiches were fresh. I definitely would recommend and come back! read more

This is only the second time I have given a place 1 star and It took me a while. I have visited this location 4-times and gave it one last try and i disappointed again. They are very disorganized always seem to be understaffed or training someone. The turn over is high each time I have come in it's different people working. That's a bad sign of a place either people are over worked or it's not a good work environment. At any rate the wait is long most of the time order is wrong. With so much competition out there they need to step it up. read more

Jimmy John's - Sandwich I took to go. Ran out of lunch time - Sandwiches Near Me - La Palma, California

I haven't had customer this bad almost ever!!! Yesterday afternoon I went and there were two teenagers working when I walked in (it was empty), so they were looking at something on the young lady's phone (understandable). However, when they saw me, I did not get a greeting. I was met with them waiting until she finished showing him whatever on her phone. When the young man walked over to the register to help me, he asked, "Cash or card?" I replied with my method of payment, and he looked at the screen. After a moment or two, he said, "Okay?" Which I guess was, "What would you like?" You could tell me being there, wanting to order was a problem for him. Like how dare I interrupt him? If you don't want to go to work then don't!! You don't have to be rude, impolite, or rush customers! I would suggest going to another restaurant any day then coming back here! read more

I picked up sandwiches for a party, twenty to be exact that were then cut in half. The woman (who I believe is also an owner) seemed so angry and belligerent. She had absolutely zero customer service or interpersonal skills as evidenced by the way she interacted with her employees. Even the way she threw wrapped sandwiches to the side just seemed filled with anger. I don't what her deal is but leave your issues at home and don't take them out on the sandwiches, or customers. Also...this is what you get when you want avocado on their relatively flavorless sandwiches. read more

Jimmy John's - That's the avocado. - Sandwiches Near Me - La Palma, California

We love Jimmy John's spicy east coast Italian sandwich which I give 4 stars. It's filled with good quality Italian meats, Jimmy peppers, and cheese. The bread is with crispy crust with soft center. However, I give it 2 stars for the lack of following instructions, lacking fresh vegetables, and rude service from the manager/owner. It felt like she was being bothered by ordering multiple sandwiches. I had ordered 2 giant sized sandwiches, I asked for it to have all inside of the bread taken out, cut in threes, and wrapped individually. As one was for now, one after school, and one after the game.(for a student). The cashier/the girl that took my order, repeated it to me and noted it on the receipt. After waiting for my order, the lady (owner/manager) called my name and slapped the sandwiches into the box, asked if I got my chips and slid the box to me. I was going to ask her to redo the sandwiches but I noticed they were getting a lot of pick up tickets as well as walk ins so I just left. Upon getting home, to eat, and separate the sandwich. I noticed that the bread was not taken out. There were only a sprinkle of lettuce in it. Not like how it was before. Overall, still my go to for cold sandwiches, but I think I will go to a different location next time. read more

Ordered the gargantuan in giant size and they're not joking when they say giant! This sandwich was huge and would've easily lasted me about 4 meals lol. I shared it with 2 other people and we still had a little left so basically a sandwich for 4 and it's only $13! Definitely worth it. It pretty much has everything in it: salami, capocollo, Turkey, roast beef, ham, cheese and all the fix-ins! We got it on French bread and it was delicious, just wish they would've asked if I wanted anything else on the sandwich.. like pickled jalapeños, but not sure if they have those here. read more

Awful service. Ordered delivery through the app. Poorly made sandwiches . Did not follow simple directions such as"cut in half", include mayo and mustard packets, napkins and straws. Published phone number does not go to store, goes to offsite delivery driver . read more

Horrible service, rude manager with an attitude and mediocre food! Oh and worst delivery service too... that's a lot of negatives for one place!! Delivery was over 45 mins late and another time I tried picking up an online order in person and it took 25 minutes AFTER I arrived for them to even START the order. Ordered for a business working lunch and ended-up having to give the sandwiches to the employees as they were leaving the meeting! Do not use them unless you're on vacation with all the time in the world to spare.... Too bad they're located in a business district!! Ridiculous. read more

False signs posted next to menu. Staff was rude about "its not a menu sign, it's just a sign" but it's posted next to the menu.

As a Jimmy John's lover for over 15 years, this is by far the worst location. There is absolutely nothing fast at this location. We ordered 3 sandwiches and it took 24 minutes. There is no one else here! The manager (I'm guessing, she's in street clothes) is more concerned about having an employee line up things on the shelves than making food. Won't be coming back here. read more

Terrible customer service gave me the wrong sandwich it's plain bread and cheese then refused to reason. Definitely will not be back when I walked in I got negative energy I wish I walked out. If you're hungry go somewhere else trust me. read more

I usually have a good experience at all Jimmy John's. Idk what happened here. I've been here before. Not complaining but something was off. My bread wasn't as fresh and the tomatoes were soggy. I always order the #7. Not much to say about this one. Tried to up the reviews because I love Jimmy's. But it is what it is. Probably won't come back to this location. read more

Jimmy John's - #7 meaty. Filling. But my bread wasn't fresh. It's ok - Sandwiches Near Me - La Palma, California

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I went to JJ about two weeks ago and ordered two veggie sandwiches. Danika made them for me and did a really nice job with customer service. Kudos to you. I can see you doing well in whatever career field you go into based on your work ethic and really great customer service. Thank you! read more

I ordered a number two which is a roast beef sandwich literally I had two slices of roast beef and bread no cheese no other condiments, I'm extremely disappointed pretty much I paid 10 something for a loaf of bread absolutely freaking ridiculous read more

Jimmy John's - a sandwich with chocolate frosting - Sandwiches Near Me - La Palma, California

The staff is great but they are overwhelmed-45-60 minute waits for walk in sandwiches. One person working on a Friday afternoon is ridiculous. Tables and Restrooms are dirty and the priorities are given to OLO before walk-ins. They need to throttle OLO's and staff up-which means paying more $ to your staff. This is not a knock on the staff-these are clearly management issues. read more

I visited with the intention of ordering a simple sandwich combo. Unfortunately, I encountered an employee who appeared disengaged and unwelcoming. As it was my first visit, I was uncertain about how the combo options worked and sought assistance. However, I received only brief, one-word responses that did not clarify the information I needed. They weren't busy there was only one other person in the restaurant. It just seemed like he didn't want to be bothered with work at all. When my meal was ready, rather than handing it to me directly, the employee threw it on the counter. Fortunately, there was another employee there who picked it up and handed it to me. Once I got home I realized that the rude employee had made me the worst sandwich, everything was thrown in and there was barely any meat and topping. It might as well have been a plain sandwich. I understand people have bad days but that was very uncalled for and I don't think I will be going back to this location. read more

Everyone complains!! I actually like this location. I order the same sandwich Every-time... beach club + add bacon. They always get my order correctly and it's always ready. I call for a pick up order and they've never failed me :) always happy. I've prob ordered 10 sandwiches here read more

Friendly staff, upbeat music, bomb Caesar wrap, quick service. What more could you want (:

OMG, the Italian sub takes me back to the east coast. Best sub joint on the planet. And their own delivery service make this place a one of a kind. Wish they were open 24 hours! read more

This place is amazing! The ingredients were fresh, the store was immaculate and the employees were so friendly and helpful. In particular, the manager Denise and her employee Andrew went above and beyond to help my friends and I. I am so thankful for all you did for us. I will definitely be back and suggest all my friends and family visit for their sandwich needs. Dom and Angelica, I didn't forget about you and those sandwich making skills. All our orders were tasty and made with love. Thanks. read more

Mark my words; this location will be go out of business soon. We are the only people here. We ordered 21 minutes ago. Still no food. We ordered four sandwiches. They are rude and couldn't care less about providing any level of service. read more

I do have to say that the sandwich I ordered did taste very well!! I quote the sandwich as "tasty" and had the different elements in it I liked. Plus, their chips were a treat to eat with my meat sandwich. I also added a drink and it made me not thirsty for my meal! With all that being said, they don't have as much diversity of sandwiches like Subway and their prices of them are far more expensive. Add to that, they are not as large the Subway ones. So with that being said, the taste and style are good but the price is a bit more than it should be!! So when you go to Jimmy John's, find what you want and how you want it regarding their menu. Try the taste and determine if it is "Yes" or "No" for you to go in that sandwich mode!! Bottomline: As a retired teacher and educator, I grade them with a "B" for their food and variety!! read more

Jimmy John's - They have a nice and large menu but did not seem to have the variety of sandwiches like Subway!! - Sandwiches Near Me - La Palma, California

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I arrived at 11 am right when they open, along with a few other people. Was told the bread is still in the oven for another 15-20 minutes and can we wait? How do you have a sandwich shop and not have the bread ready at opening time? Everyone left. I won't be back. I am sorry to leave a poor review, but it is what it is! read more

I should have known it was not going to be a good experience when I was not greeted with a welcome to Jimmy John's, but rather do you have an online order. I told the person at the counter my name and I was told it would be a while as they received another order before mine. This seemed like an odd comment as I did not ask how long would it be for my order. I debated between Jimmy John's and Jersey Mike's across the street. Customer service should be on point when there are so many options in the immediate area read more

It pains me to write this review because we love Jimmy John's sandwiches. Today's sandwiches had a weird dark green lettuce that made the sandwich soggy. My guess is they froze the lettuce and it was not completely thawed out or was in the process of. Not sure what's going on there but hope quality gets back to being consistent. Doubt we will be back anytime soon. read more

We LOVE Jimmy Johns. You can't even compare the quality of their sandwiches to places like Subway or Togos. JJ's is so much better. Fresh baked bread, in house sliced meats and cheeses, and fresh veggies. You can even buy day old baguettes for super cheap. Best part is they DELIVER for about $1.25 charge per sandwich... well worth it!! read more

Jimmy John's - FREE SMELLS - Sandwiches Near Me - La Palma, California

Quality meats! My top choice for a sandwich shop. Lyla was super sweet and helped me choose a different sandwich to try... Country Club - BEST EVER! read more

The customer service has gotten so bad!! Used to be very good in the beginning and now they they became popular, the "freaky fast delivery" turned into 55 minutes, versus the 5 or 10 minutes we were used to (We are about 1.5 miles away!). Delivery used to be free and now that you pay $5.50 for it you get to wait 5 times longer!! Just wonderful :(( It is so unfortunate that businesses go the extra mile when they try to attract new customers and after a while they just don't seem to care at all. read more

I don't agree that the employees are arguing about not serving you, they didn't care that I was in front of you, what's going on? I just want to order a sandwich and leave. read more

This place always forgets things I ask for on my sandwich. Every SINGLE time. I've been here at least 5 times. It's like they don't read the order correctly in the ticket. I will be making the drive to an alternate location from now on. Hire better employees, that can communicate and give better customer service. read more