We tried this place for Sunday brunch. Parking was no charge & convenient.
AMBIANCE:
The ambiance was nice. Music was good, but the DJ played music uncomfortably loud for the size of the intimate environment. We couldn't hear each other talking at the table & had to holler.
We were served food on real plates, but given packaged to-go plasticware to eat with. 1st time I've experienced that while dining in anywhere. It was challenging to eat on the unbalanced bistro table which tilted every time we tried to use the plastic knife to cut anything. It felt cramped once our food had to be sat down. We were worried that our food or water carafe would fall & spill, which is what happened to the guests at another the table.
FOOD:
Boudain balls were good.
Wings were good & flavorful.
French toast was ok. Maybe because it was cold.
Pork chops were thin, over fried & shriveled up on the plate.
Red beans & rice was good.
Mac & Cheese had a very prominent tang flavor & we didn't like or expect macaroni & cheese to taste like vinegar.
Greens had a random piece of food in them & had to be replaced. The replacement tasted okay.
Cajun shrimp omelette was bland & could've used more flavor.
Grits were savory, but very thick & stiff.
SERVICE:
It took a while to get plates after the appetizers arrived. We ordered non-alcoholic beverages. One was never received & the other one sat on the bar counter with the ice melting for the duration of the visit. The waitress finally picked up the drink from the bar just before coming with the handheld device to collect payment.
The waitress just told us an amount to pay with no receipt. The amount was significantly high, so we asked about it. The waitress offered to split the payment on 2 cards if that would help.
We requested to see the bill. After review, we discovered an item was charged twice, the to-go item (previously requested to be billed separately to-go) was added to the bill, & nearly a $100 fee was added to the bill with no description. 18% gratuity is automatically added, which we expected because it's mentioned on the menu upon ordering.
Gratuity is fine with me, but the service must warrant said gratuity amount. As stated above, the waitress was polite, but it was difficult to get her attention throughout the visit. She was often conversing with a man at the bar & allowed our drinks to water down as they sat on the counter waiting to deliver to our table. The auto gratuity also added up with the bill having extra items & a random fee.
Eventually the double billed item was removed along with the random fee. The to-go item was still included in the dine in bill thus collecting the auto 18% gratuity on the dish.
I'm not sure if it was miscommunication, distractions, or coincidental, but I would suggest requesting a copy and reviewing your bill before paying just to make sure everything is correct.
I would't dine in again, but I would maybe order the wings via grubhub. read more