My husband and I went on a Sunday afternoon and were the only customers. There were four men…read moreworking and no one acknowledged our presence so from the start it was an odd experience. They have plenty of items but we were specifically looking for strollers and they only really had the higher end brands like nuna, doona, etc. We were hoping we could compare a wide range including some more midrange brands like graco and chicco but they didn't have those. I glanced at clothes and things were going for $40+ for a single onesie! So unless you're looking for something very specific that they carry and don't mind not getting even a "hello" from the staff...I wouldn't recommend!

There is no better place than Baby Central in all of New York City. We purchased a rocking chair…read moreand the in-store experience was great, they are very nice and knowledgeable. The deliver process was also perfect. They carry a wide variety of quality products. 10/10 would purchase again.

Love this store. I always shop here for everyone's gift. This store carries the best quality items…read moreyou can find!! Everything is always displayed so beautifully and the staff are amazing!! Selina is the baby gear expert there ... she is extremely knowledgeable about all baby products. She has always been my go to for all baby and mommy products and questions. She knows her stuff!! She recommends what's best for your baby needs with knowledge about each item and especially with care. She's not just selling to sell. She always wants the best for everyone's baby so safety is number one priority for her. Just recently I needed a company gift for about 15 ppl.... and with Selina's help she put together 2 big baskets of all baby products she recommended that new mommy and baby will need. Everyone was so ecstatic with what she put together from all 15 of us. We can't thank you enough Selina!! You rock !!!

I was doing stroller shopping recently and oh baby was a great help! They were kind gentle and…read moreunderstanding of my every need. They delivered everything to my door step on time and efficiently. I would definitely recommend for any of your baby purchases!

SCAM ARTISTS!! After…read moreordering a Medela breast pump for my wife from Lullaby Baby through Amazon, she determined a different pump worked better for her. The Medela breast pump was returned to Lullaby Baby in the original packaging within the return window. The breast pump was $1,849.99 and Lullaby Baby has refused to send any refund to me. Amazon customer service stated Lullaby Baby marked the entire refund as "restocking fees". Multiple emails and phone calls have been made. No response has been given to me or Amazon customer support. The store employees have taken my information multiple times and have yet to give me any response. This has gone on multiple months now. Avoid this business at all costs!

Amazing service got my first ever stroller went with JOOLZ LIGHTWEIGHT & strong but here they…read morehelped me out with price & just everything was extraordinary definitely recommend!!

I wish this place could get zero stars. I am yet another customer that had an Identical…read moreexperience. Ordered an in stock stroller before the birth of our baby (two weeks in advance). "Your order is delayed". Customer service was rude and answered the phones like you were bothering them. Senior customer service reps (aka store managers) would try to smooth over, but used the "it will arrive next week" line for three weeks! I took matters into my own hands and called the actual company of stroller I was ordering. Mystrollers.com had not placed an order with them for over a month so my order was never going to be filled. Such liars. Thankfully because I got the BBB involved I did receive a prompt refund. Prompt, as in when I was sick of dealing with their lies for 4 weeks. DO NOT USE THIS COMPANY. Save your self some time and buy elsewhere. Their discount is what led me to purchase from them, but unfortunately its a deal that is too good to be true.

This company is a scam! Just look at all the negative experiences. They take your money, and do…read morenot send anything. You will have to "dispute" the credit card charges to get your money back. They will likely refund at the point that the charges are disputed, which is how they get away with this total scam company.

Bar none, the worst place I have ever dealt with. The sales person was lovely - having said that,…read moreshe was not specific on a delivery date, just said, "I'll call ya next week". They called me to say they'd be at my place in an hour (4pm!) and we both work. On the new delivery date, we agreed at 4pm. It is now 9pm and they are still not here. I'd rather pay the extra $500 dollars and have Pottery Barn come at a reliable time. To top it off, the owner was rude, rude, rude.

I love this place I have been shopping there for all my kids furniture. Not only do they deliver…read morebut they will put it together for you. They delivered all the way to new Rochelle to my sister, They are the best.

I happened to be in the neighborhood for visiting and trying to get some gifts for my best…read morefriend's baby shower. And this new store was right on here and has everything I could possible select from!! What I love most is that not only they've got some top-brand baby formulas, but also offer lots of natural/organic bathing/supplement etc products for babies and moms, such as California Baby products. And what impressed me the most was that they even have one of my favorite baby lotion brand "Minois" from France, which is even hard to find in big-name department stores. I was too excited and ended up picking up gifts in their store for almost an hour! The staff was patient, friendly, and informative; and she gave me some discount as a surprise in the end! Thank you :)

From the owner: Hello Baby , A luxury baby's boutique with the greatest baby items, including baby furniture in…read moreBrooklyn, ...

great place. thanks for helping me choose the right nursery furniture, your kindness is appreciated!read more

From the owner: Luxury Baby Gear Shopread more

I didn't actually get to go in because they're only opened Mon-Thurs during the summer?! Really…read morebaffling as most people are only free to shop for furniture on the weekends. I wish that they at least had late closing hours on the weekdays so people can still go after work but nope.

beware: DO NOT SHOP there!!!…read moreThey are dishonest and will steal your money. They took a large deposit from us on a couch. The couch came in wrong and couldnt give me the way it was ordered. They refuse to give me a refund on our deposit when it was clearly thier issue. I told them to either deliver me the couch the way it was ordered or give me a refund. They offered me a store credit which I will never use and refuddd to give me a refund. They don't stand by a product. if you don't want to listen to me, never pay with cash or Zelle because if it comes in wrong they won't stand by thier product and your money is gone. such a shame that Jewish people would do this. shame on them.

A+ customer service, will definitely buy from this company again! Ordered online, shipment wouldn't…read morearrive in time & was taking longer than expected. I reached out to the company & they so kindly re shipped & overnighted what I needed. Hard to find outstanding customer service but EBTB has it figured out. Thank you EBTB!

Everything the baby need at home when it come to furniture and car…read more Great service and competitive rates Mr Pruss is very accommodating and reliable

We ordered new bed frames and box springs and will absolutely NEVER order from this place again…read more Owner was rude and disgusting. Our stuff was supposed to be delivered yesterday between 12-2. The owner called in the morning apologizing that his truck broke down and wouldn't be able to deliver that day but would deliver himself the next day. He made no indication of any change in delivery time. Then today comes and at 2:00 he called my wife to tell her he'd first be leaving Brooklyn in a half hour and would be by us around 4:00. At 3:30 he calls my wife again all upset asking why no one was home. My pregnant wife literally runs home from work and he guilts my wife again for keeping them waiting and comments that she better tip his worker well.they finally get to bringing in the stuff, but decide to leave the plastic wrapper on the box springs and put our mattresses on top. They left the old bed frames standing against the wall in the middle of the hallway, one disassembled one still assembled. The left the boxes from the new frames on the floor in the bedroom. Owner was absolutely disgusting, will never be ordering from here again, and I recommend everyone to stay far away from this place.

Unbelievable! We've been waiting close to three months for our baby furniture. I'm 8.5 months…read morepregnant and this kid still has no furniture. Starting From week 6 they say "1 more week, it's coming from overseas" but can't (or won't) elaborate any further than that. When I call it rings endlessly but when they do pick up they are rude and won't answer any of my questions until my husband gets on the line. It's like I don't exist and they'll only deal with him. There is NO semblance of customer service, and had I known,would've cancelled my order weeks ago and went somewhere else and paid more.