Wanted to do an exchange here, but I was past their "37 day" policy. I've been accommodated, at…read moreother locations l, however, I was told to try with At Your Service, which was equally as dismissive. I found two items in their last act section, both of which, lacked a price. When I attempted to make the purchase at the register the cashier just told me they were apart of a pack. However, I told her twice that they sell them that way. My friend had a bunch in the same area but his had the tag. Luckily they had an employee who overheard and told her what she had to scan. I think it's safe to say, I'll stick with 34th Street and Downtown Brooklyn over this location, going forward.

02/19/23: Tagged along with a friend ended up with $800 cookware for about $200…read more On sale, knocked down to about $500+ using Macy card additional 20% off and finally redeemed Seated dollars for a few Macy gift cards and whalaaaa, new pots for a great price! Cashier was friendly attentive and worked well with all my discounts. Happy Customer.

As a Flatbush native elder millennial I grew up going to Kings Plaza and it's a very weird thing to…read moredescribe to people who aren't familiar with its quirks. If you're expecting a huge mall with like in the burbs you're very likely to be disappointed. Kings Plaza has always had the DNA of a hood mall, and while it's never quite been an Albee Square in its heyday situation (iykyk), it's not super high end. It had its hidden gems though most have gone downhill (the Cookie House fell off as soon as they moved from the og kiosk to the actual store). Brick and mortar retail is struggling and this place is a great example. In recent years they have tried to get more upmarket and bring in better retailers, reflecting the rapidly gentrifying nature of Brooklyn as a whole. A series of renovations have made it more open and airy and it's looking way better than the dark and claustrophobic labyrinth it once was. But that hood DNA is still in it. Primark as an anchor is just a British version of Burlington Coat Factory if I'm honest. Sometimes you can find good stuff in there, but it's like treasure hunting, and like most big chain stores in this mall, it's a bit chaotic and understaffed compared to other locations. Selection is an issue at times with stores here because they're usually smaller than other locations. Like the Sephora is limited compared to its other Brooklyn stores. If you're trying to get popular staple brands you're probably fine, but more niche products or lines you're probably SOL. Similarly the Ulta location while very welcome is smaller and lacks variety of bigger ones. Even the Target is one of the smaller footprint stores and you're honestly better off hopping on the B41 bus outside and heading to the one at the Junction. The rowdy teen problem is very real though, and it's been an issue here for as long as I can remember. I worked summer jobs at Sears back when it was still the big anchor 30 years ago and remember a wilding incident where a huge bunch of teens came in stealing and running out. Closing the movie theater solved a lot of the issues (though I do miss ratchet talking at the screen lol) but not all of them, and TikTok makes it easier for bad actors to organize this type of foolishness. I do feel for kids because they really lack third spaces to hang out safely, like we haf as 90s teens. But they were doing this crap even back then. Security tries but like I said it's been decades of this type of behavior. And it's honestly what is holding Kings Plaza back, sadly. I have a lot of childhood nostalgia for this mall and I want it to be great but it keeps popping up in the local news for all the wrong reasons. Contrasting with the huge Albee Square to CityPoint transformation is crazy. But Marine Park and southern Brooklyn in general is just never going to gentrify the way Downtown Brooklyn did because it's too far from Manhattan and this area is a transit desert despite the mall being a major bus hub. Taken for what it is, it's a decent place to do pickups of online orders or browse for very basic things if you have patience. Just avoid it like the plague during after school hours.

Kings Plaza was the shopping mall of my childhood. I remember it was always an adventure to get…read morethere and after an afternoon of shopping (usually for back to school outfits) was rewarded with a stop over the cookie shop. The chocolate chip cookies I had at Kings Plaza remain the best chocolate chip cookies I ever experienced. The aroma of the chocolatey goodness wafted through the mall and by the time I got my little hands on the cookies, they disappeared in no time. They were decent sized cookies from what I remember, soft and with a ton of melty, gooey semi-sweet milk chocolate chunks distributed evenly throughout the whole cookie. If that cookie stand still exists, I would be more than happy to go out of my way and revisit Kings Plaza.

I went to Primark I got so many new sweaters and hoddies perfect for the cold weather coming up I…read moregot a couple accessories which I can't wait to wear !

It's with a heavy heart I'm writing this review…read more This is solely on Primark's return policy and the aloof manager. I bought a coat here exactly one week ago (31st/Jan/2024) I was assisted by the lovely Shari. The first time I wore it all seemed fine. Then, with each step the buttons and zippers were becoming undone. I would refasten walk about four steps and same. As I was out, I stopped at a tailor who quoted me more than the $26 I paid for the coat. He quoted me $35 to fix it. Naaahhh, that makes no sense. I returned home for another coat and hung the broken one, planning to return it. I mean things happen, I got a faulty item, no biggie. It was not used again after this mishap. Couldn't be used. Today, 6th Jan, one week later, (first week of February 2024), I requested an exchange. I really liked the coat but, it was sold broken. I just wanted one that could be worn out. I told the cashier I wore it once and it started falling apart while wearing it. She checked with another cashier who informed us it couldn't be returned because the tag was off. I don't wear clothes with the tags still on them so of course the tag was off. However, I HAD the tag AND my receipt. Yes, I hold on to tags and receipts for a while. I asked the two cashiers if there was someone else I could speak with, ya know, plead my case. In comes the manager. He reiterated what the ladies said but was condescending about it. Not so much the BS he said, but how he said it. You had to have been there. Like I was trying to scam them. Like I was committing high treason against Primark. He informed me they couldn't exchange it because they wouldn't be able to sell it as it was worn. W H A T?!? But I just told you the fasteners aren't working. What do you mean you wouldn't be able to sell it? You absolutely shouldn't try to sell this unless you're giving a huge discount and FULL DISCLOSURE which I doubt. How you wanna sell me a damaged item but be upset with me for trying to return it? After he gave his lil speech, he mockingly asked, "IS THERE ANYTHING ELSE?" Then walked off. The young cashier looked embarrassed for him but I continued speaking with her pleasantly as I repacked my coat. It wasn't her fault. So now, do shoppers need to test their clothes on the street? Like, keep tags on while wearing it so they are allowed to return it if there's an issue? I feel like that's what you're saying. You're telling me if the tag was on, I would have gotten my lil exchange? Because I've exchanged items here without questions simply because the tag was on. He could have checked the coat and would have realized it wasn't worn. Couldn't be worn. If I wanted a robe I would have bought that. Aycaramba man! Eat my shorts! I'm done with Primark. **holds chest in agony** Some people always wanna mess shxt up. Joy-suckers. I've always had such a good thing with them too man. I'm hurt y'all. That's not the service I'm accustomed to at Primark. At all, at all. Isn't it sad when staff on the floor gives AMAZING SERVICE but a manager, A MANAGER is the one who messes your experience up? It wasn't about the money because **clears throat** it's Primark. I didn't want any money back. I just wanted the item I paid for last week to work... For a few months. Well until at least this week. Seems he's so full of himself, he cannot comprehend when situations need a different plan of action. All he had to do was properly inspect the coat, ensure it wasn't worn then make a managerial decision that I needed to be made whole again. I paid for a faulty coat. What's the big deal? Maybe he didn't have the authority to do so on the spot? I'll have the fasteners fixed and gift it to someone in need. So there's a positive in this. Hey you, do BETTER sir. And yes, "that's all." The End.

Had batric surgery last year and sizes keep changing and with my low income (now retired and depend…read moreon SS) this store has made me feel great. Alway order on line too. Jacqueline Battle

Definitely the best Marshall's in NYC and one of the best stores of its type in Brooklyn (beats TJ…read moreMaxx, Target, Kohl's and etc) and perhaps in the five boroughs. Pretty decent selection of house goods and if you got a few hours to spare and or if you are extremely patient, there are racks of half organized clothing to pick something from. Like pair of casual pants, or leggings, or perhaps a sweater, or just some t-shirt with a clever quote. One of the pluses are the affordable prices and another bonus is there is a pretty legit bathroom (especially when compared to other public restrooms, particularly other stores' restrooms; there's even enough bathroom tissue and tissues to wipe your hands with.)

I really love coming to this Marshalls because it's bright, well-organised, and two levels. It's…read morebusy, but never THAT busy, and the clientele are usually okay to deal with (usually that's the worst part). The workers are super kind, the only drawback is that the internet/service can be spotty, especially on the lower floor, so just be mindful if you're trying to snag things for other people.

Two level store that is well stocked and organized. I found some really cute clothes in the…read moretoddlers section for my daughter. You do have to look carefully at the items to find something good.

I went to TJ Maxx a couple days ago and I found so much things you could get anything there fhe…read moreonly thing is there lines are pretty long other then that everything was amazing

Stopped in to look for a gift for a holiday exchange…read more There is a variety of holiday items, bags, shoes, toys, etc. Prices are decent. Some of the brand named items cost a bit more then regular items. If you need customer service, you have to find someone. I saw only one staff restocking when I was inside. Store is a bit small too and aisles narrow. Difficult to navigate if crowded or with shopping cart or stroller. Ended up purchasing a mug and a gift set. Recommended for quick buy and variety. Location is accessible easily by train or bus.

Before I begin let me start off by saying that this review is based solely upon my personal…read moreexperiences and my personal experiences alone, so without further ado let's begin! My family and I stopped here after leaving my moms going away celebration to grab a few things before returning to the hotel because they was expecting a big snow storm in the NYC area! They grabbed a few things and we left to the next stop!.

The board books are HORRIBLE. This Burlington had such cute Halloween board books but they were in…read moresuch bag condition. First of all, there is a black dot on the top of their pages. They look so worn and they're dented from people dropping them. I asked if anything can be done bc of the condition of the book and I watched the cashier walk over to the manager who didn't want to be bothered. She rolled her eyes and said no to the cashier. I understand the cashier couldn't do anything but that manager was nasty. Poor customer service. If I'm purchasing a book that's supposed to be brand new, it should look brand new. They need to keep their books better and they need more training in customer service. Also, the lines are out of control! Be prepared to wait if you're purchasing something!

This is a great store, staff are really nice, it's open late, Starbucks inside with tables to work…read moreat. It's huge and a lot of stuff it locked up but such is life in nyc today.

Not my favorite location. Big store, long lines. The workers here are often too engaged with their…read moreco-workers to help you and sometimes make you feel like a nuisance. Other than that, I will just stick to order pick up, at this location.

This is one of the small-format Targets that have been popping up all over NYC, so selection is…read moremore limited. I don't really browse at these smaller stores, but instead check the inventory online first and then go there to get specific things, which helps manage expectations. We came here because, despite the smaller size, they were the only one in South Brooklyn that had all of the school supplies we were looking for. We were able to order almost everything online in advance, and order pickup was straightforward. For the one item that was too limited in inventory to be available for pickup, I was never able to find it in the store, and searching for it was a bit frustrating, which is how I usually feel just "shopping" at the small-format stores (and why I stopped). The store is two floors with entrances on both 13th and 14th. No parking though, and not an easy area to find street parking. Employees were fine, even if not the most friendly. Not a lot of mask wearing here, unlike some other stores. I think if we return here, it will just be for order pickup.

2day i come in eariler morning 11;29am at this target store…read more.. 1st i asked a black male staff he said waited i waited .. asked a midget mexican for help to get my game? he said waited? another mexican staff waited? than i asked her .. she finally help me.. i said thank u .. follow her to cashier .. waited online .. i watied asbout 15 mins for this game. those guys are uesless .. no help at all .. waited 15 mins .. only she help me . waited to pay cashier long line .. only 1 person at the cashier ... she gave me another game i didnt ask for? i said only 1 game i dont want that.. 0 star .. i hated the customers who some here .. I RATHER SHOP AT GAMESTOP WHERE U WAIT ONLINE PAID FOR YOUR GAME? BUT NO GAMESTOP WHERE I LIVE. YOU'RE PAY THE SAME GAME ... NOT INGORE U? i told the girl staff with the key said no 1 help me? she ingored me? that how u treat me? i asked for 1 game she gave me 2? i bought only 1 .. baka staff.

Love that this location offers a parking garage. Super convenient. All the employees were wearing…read moremasks which is great. There were many readily available employees standing by the mouth of the elevator at the second floor. The showroom is large and spacious although I did notice that it was not sectioned off or organized in any particular order. Dining table sets and couches were just kind of intermixed with one another so just keep in mind that if you're browsing it might take a while to find what you're looking for as there is no designated areas for dining and living room furniture. Anyway, my family was browsing for a new dining table,and there were many beautiful options. Majority of them were on the heavier side in terms of weight so that's something to think about when purchasing because our old set was also from raymour and these days it's difficult to move the furniture around on your own. We were looking for something light weight but sturdy for my mom's dining room and we were able to find one that we really liked. We weren't ordering that day but a salesperson (sorry I forgot their name!) helped us identify the name of the style, as well as the cost of the table by itself without the chairs. Overall, it was a very short trip into the store but it was my first venture inside and I have to say they left a good impression. I'll update my review with more information regarding their delivery and assembly when the time comes. But so far so good. I'd recommend stopping by. Everyone is friendly and approachable.

Been long times shoppers and easily bought 30k of furnature past few years. Bought a bedroom set in…read moreApril, not put together correctly first time and the rear lights dont work. Called for service 2 times and now again the headboard is loose. Called for service onve again Sept. 16, was told wait 48 business hours - called back 4 more times without response other than "we will put it into the system" and finally went into the store today and spoke with manager Paul, who refused to provide last name even though all other employees wore a name tag and after 20 minutes of trying to find out when service will finally come, was provided a date. Very rude and arrogrant, liek he was doing me a favor! The customer service has really went downhill and they did not even offer a credit for all the wasted back and forth. If you shop here, do NOT buy any extended contract!