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Burlington

1.8 (9 reviews)
Open • 9:00 am - 10:30 pm

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Primark

Primark

3.4(42 reviews)
0.1 mi•Mill Basin
•$

I went to Primark I got so many new sweaters and hoddies perfect for the cold weather coming up I…read moregot a couple accessories which I can't wait to wear !

It's with a heavy heart I'm writing this review…read more This is solely on Primark's return policy and the aloof manager. I bought a coat here exactly one week ago (31st/Jan/2024) I was assisted by the lovely Shari. The first time I wore it all seemed fine. Then, with each step the buttons and zippers were becoming undone. I would refasten walk about four steps and same. As I was out, I stopped at a tailor who quoted me more than the $26 I paid for the coat. He quoted me $35 to fix it. Naaahhh, that makes no sense. I returned home for another coat and hung the broken one, planning to return it. I mean things happen, I got a faulty item, no biggie. It was not used again after this mishap. Couldn't be used. Today, 6th Jan, one week later, (first week of February 2024), I requested an exchange. I really liked the coat but, it was sold broken. I just wanted one that could be worn out. I told the cashier I wore it once and it started falling apart while wearing it. She checked with another cashier who informed us it couldn't be returned because the tag was off. I don't wear clothes with the tags still on them so of course the tag was off. However, I HAD the tag AND my receipt. Yes, I hold on to tags and receipts for a while. I asked the two cashiers if there was someone else I could speak with, ya know, plead my case. In comes the manager. He reiterated what the ladies said but was condescending about it. Not so much the BS he said, but how he said it. You had to have been there. Like I was trying to scam them. Like I was committing high treason against Primark. He informed me they couldn't exchange it because they wouldn't be able to sell it as it was worn. W H A T?!? But I just told you the fasteners aren't working. What do you mean you wouldn't be able to sell it? You absolutely shouldn't try to sell this unless you're giving a huge discount and FULL DISCLOSURE which I doubt. How you wanna sell me a damaged item but be upset with me for trying to return it? After he gave his lil speech, he mockingly asked, "IS THERE ANYTHING ELSE?" Then walked off. The young cashier looked embarrassed for him but I continued speaking with her pleasantly as I repacked my coat. It wasn't her fault. So now, do shoppers need to test their clothes on the street? Like, keep tags on while wearing it so they are allowed to return it if there's an issue? I feel like that's what you're saying. You're telling me if the tag was on, I would have gotten my lil exchange? Because I've exchanged items here without questions simply because the tag was on. He could have checked the coat and would have realized it wasn't worn. Couldn't be worn. If I wanted a robe I would have bought that. Aycaramba man! Eat my shorts! I'm done with Primark. **holds chest in agony** Some people always wanna mess shxt up. Joy-suckers. I've always had such a good thing with them too man. I'm hurt y'all. That's not the service I'm accustomed to at Primark. At all, at all. Isn't it sad when staff on the floor gives AMAZING SERVICE but a manager, A MANAGER is the one who messes your experience up? It wasn't about the money because **clears throat** it's Primark. I didn't want any money back. I just wanted the item I paid for last week to work... For a few months. Well until at least this week. Seems he's so full of himself, he cannot comprehend when situations need a different plan of action. All he had to do was properly inspect the coat, ensure it wasn't worn then make a managerial decision that I needed to be made whole again. I paid for a faulty coat. What's the big deal? Maybe he didn't have the authority to do so on the spot? I'll have the fasteners fixed and gift it to someone in need. So there's a positive in this. Hey you, do BETTER sir. And yes, "that's all." The End.

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Primark - Primark Spring 2023 ready.

Primark Spring 2023 ready.

Primark - Primark

Primark

Primark - Whoah! Primark is sweater weather ready in Aug!

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Whoah! Primark is sweater weather ready in Aug!

Marshalls - Marshalls

Marshalls

2.2(77 reviews)
2.1 mi•Sheepshead Bay
•$$

So before I start, let's be clear. Keep in mind that this is a discount department store. Not…read moreyour soho boutique or upscale organic market. Most of the stuff here has gone through a lot before even landing here at Marshall's. Now, onto the place itself. This I would have to say is much better than the Marshall's in Bensonhurst and Atlantic terminal. It is still new, just opened about a year and a half ago. It is clean and neat at times. I can say that it will be messy at times but the workers here always try to keep it as neat as possible. It's just that the people who shop here don't care and mess it up. They let their kids run around and play in the clothing and shoes we are about to purchase, so keep that in mind, it's not the stores fault. They do have a late night staff as well as early morning that sets everything up, so my recommendation is come early in the morning. As for the stock, I would say they have pretty good merchandise. I am the smallest size in clothing, small to point where many brands don't fit me, yet I can still find many things that fit me in this store. Their selection of shoes are also pretty good. Lots of party heels, flats, and boots. Of course, sometimes it takes a while to look for them because this section is one of the messiest which people obviously just throw shoes around. Not only being unkind to the store and it's merchandise but also those who shop after them. Anyhow, I've managed to score great work shoes here like a pair of black leather Vince camuto pointed heels for only forty dollars, which is a steal. They also offer food And home and bath accessories. It's not as large as many of the other TJ Maxxs and Home Goods are, especially in Manhattan, but this will suffice for a small corner of Brooklyn. The staff is also very hard working here. The only thing I dislike about this store is how crowded it gets during it's busy hours which is usually on weekends or after work. When the line gets crazy, boy does it get crazy. I'm not very patient, but again, this isn't the stores fault, it's just rush hour. Of course, Century 21 is more upscale and preferable among a lot of people, but if you live in sheepshead bay and don't feel like taking an R train all the way out to Bay Ridge or dealing with the busy and tourist filled FiDi century 21, then this will have to do- especially if you're looking for discounted merchandise.

Had batric surgery last year and sizes keep changing and with my low income (now retired and depend…read moreon SS) this store has made me feel great. Alway order on line too. Jacqueline Battle

Photos
Marshalls - Agreed

Agreed

Marshalls - Red Polo Ralph Lauren Tee.

Red Polo Ralph Lauren Tee.

Marshalls - My gf's favorite perfume.

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My gf's favorite perfume.

Target

Target

2.1(50 reviews)
2.0 mi•Midwood
•$$

This is one of the small-format Targets that have been popping up all over NYC, so selection is…read moremore limited. I don't really browse at these smaller stores, but instead check the inventory online first and then go there to get specific things, which helps manage expectations. We came here because, despite the smaller size, they were the only one in South Brooklyn that had all of the school supplies we were looking for. We were able to order almost everything online in advance, and order pickup was straightforward. For the one item that was too limited in inventory to be available for pickup, I was never able to find it in the store, and searching for it was a bit frustrating, which is how I usually feel just "shopping" at the small-format stores (and why I stopped). The store is two floors with entrances on both 13th and 14th. No parking though, and not an easy area to find street parking. Employees were fine, even if not the most friendly. Not a lot of mask wearing here, unlike some other stores. I think if we return here, it will just be for order pickup.

This Target location is by far the worst! They have poor customer service and pick up is always a…read morenightmare! The one slim cashier who wears glasses and Hispanic boy with stink breath annoys me. They never want to do pick up properly. There was no one at pick up and I had to scream for someone to help me after waiting for 15 minutes while the cashiers looked at me. In fact I did pick up 2 days ago and the little girl had the nerve to tell me to come over to her so she can scan my bar code and then proceeds to throw my groceries in my cart including throwing my eggs! Little girl you're lucky my patience is top tier. Corporate will hear about this! I've had enough of letting all these passive aggressive behaviors slide! I will not tolerate being treated like a random customer and not a valued one of over 5 years of shopping here. Do your job or leave if you don't like it!

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Target - White skirt damaged from Target bag

White skirt damaged from Target bag

Target - You ask the security guards next to the register "are there any customer service?" They answer "I don't know"

You ask the security guards next to the register "are there any customer service?" They answer "I don't know"

Target

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Raymour & Flanigan Furniture and Mattress Store

Raymour & Flanigan Furniture and Mattress Store

2.6(65 reviews)
0.1 mi•Marine Park
•$$

Love that this location offers a parking garage. Super convenient. All the employees were wearing…read moremasks which is great. There were many readily available employees standing by the mouth of the elevator at the second floor. The showroom is large and spacious although I did notice that it was not sectioned off or organized in any particular order. Dining table sets and couches were just kind of intermixed with one another so just keep in mind that if you're browsing it might take a while to find what you're looking for as there is no designated areas for dining and living room furniture. Anyway, my family was browsing for a new dining table,and there were many beautiful options. Majority of them were on the heavier side in terms of weight so that's something to think about when purchasing because our old set was also from raymour and these days it's difficult to move the furniture around on your own. We were looking for something light weight but sturdy for my mom's dining room and we were able to find one that we really liked. We weren't ordering that day but a salesperson (sorry I forgot their name!) helped us identify the name of the style, as well as the cost of the table by itself without the chairs. Overall, it was a very short trip into the store but it was my first venture inside and I have to say they left a good impression. I'll update my review with more information regarding their delivery and assembly when the time comes. But so far so good. I'd recommend stopping by. Everyone is friendly and approachable.

If I could give Raymour & Flanigan ZERO stars, I would. This has been one of the most frustrating…read moreand unacceptable customer service experiences I've ever had. I will NEVER purchase furniture from this company again. I purchased a Finnegan Power Sofa for over $3,200. During the original delivery, their movers damaged the sofa while trying to force it through my front doorway. I filed a claim, and Raymour agreed to replace it. Fast-forward to October 8, when their delivery team returned to retrieve the damaged sofa and deliver a replacement. After removing my sofa, they determined that the replacement was too large to fit safely through my doorway without risking damage AGAIN. So now I'm left WITHOUT a sofa, through absolutely no fault of my own. You would think the logical solution would be to refund the customer, right? WRONG! Raymour REFUSES to issue a refund and insists that I purchase another sofa of equal or lesser value. And here's the kicker: if I select a less expensive sofa, they WON'T refund the difference! Instead, I'm expected to spend the remaining balance on random merchandise I don't even want, like WALL ART! Are you kidding me?! As if that weren't enough, their delivery team also DAMAGED MY FRONT DOOR during the pickup! They removed it from its hinges, struggled to reinstall it properly, and left me with a door that now catches and is difficult to open and close. My front door was functioning perfectly fine before they touched it! So let's recap: Raymour damaged my original sofa, couldn't safely deliver its replacement, took back the furniture I paid for, refused to refund my money, and damaged my HOME in the process. And somehow, I'M the one expected to compromise?! This is an appalling way to treat a paying customer. I did not change my mind about a purchase. YOUR employees damaged the merchandise, YOUR employees determined the replacement wouldn't fit, and YOUR employees damaged my property. I have filed a formal complaint with the Better Business Bureau and will continue escalating this matter until it is appropriately resolved. BUYER BEWARE! Think twice before spending your hard-earned money at Raymour & Flanigan. Their handling of this situation has been nothing short of disgraceful. I expected far better from a company of this size.

Photos
Raymour & Flanigan Furniture and Mattress Store
Raymour & Flanigan Furniture and Mattress Store
Raymour & Flanigan Furniture and Mattress Store

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Burlington - deptstores - Updated November 2026

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