This place is awesome! I work at a business behind this store. One of our customer's cars would not…read morestart after a closing. They were elderly and was calling a tow all the way to Sibley, Missouri. Our receptionist called this store and asked if the manager, Will, could come take a look. He came right over and it ended up being a battery, he replaced. Will went above and beyond! Thank you for being such a kind and decent person!!!

My battery was so low it wouldn't even read. Will, the store manager, checked my battery. I needed…read morea new one. He price matched to save me some money. Then installed it quickly. He was very nice and helpful. I will be back for all my parts needs!

i was having trouble seeing if my brakes were under warranty so shane at 931 ne sam walton lane was…read morevery helpful and patience with me helping me figure things out very great customer service

This place is awesome! I was bringing my old engine oil there for disposal but didn't have the…read moreability to carry it in with my little ones. I called them and they came out to grab it. Just wish they carried redline oil so I could buy it from them! I literally buy everything else for car maintenance from them.

I had to put in a special order at O'Reilly's for a radiator hose. It had to be on special order so…read moreI had to pay $10 for shipping. The hose arrived and it was the wrong one. We took it back and they did have the correct one right there in the shop but it cost me $9.00 more dollars for it. I asked them if I would be able to get my $10 back from the shipping since the part was not the correct one and they said no on special orders they can't do that. What??? I don't understand that. I need every dollar because I am a senior woman on disability and I don't think I will order anything from O'Reilly's again. I do want to add they are always very friendly and happy to help you but that policy is not good.

Incredibly disappointed in their customer service yesterday. My sisters car battery was bad so I…read morefollowed her up there assuming they would help her change it but even though three grown men were working, they would only "carry it to her car for her...". Seriously? The two of us had to stand in the cold and jumpstart her car which probably took us longer than it would've taken one of them to change the battery.

Rude, last words to describe workers. They look like they don't want to he there and certain not…read morewant customers. They will complain and argue if you ask them to install items, like they used to perform. Battery is 1 example. Hire new people or close your doors.

We were driving by this evening and from the window of our car, witnessed an employee joyfully…read moredancing while overseeing an empty store. It made us happy. 5 stars.

Great, fast service. We were trying to leave Missouri and head to Indiana when our check engine…read morelight came on 15 minutes into our trip. He got our truck in/out same day for us.

I dropped my vehicle to take care of several maintenance issues (tires, oil), and also to repair…read moresome damage done by a curb that jumped out in front of me! They had my vehicle repaired quickly and for a great price!

Save yourself THOUSANDS and don't go to this dealership. They are shady and liars. They added in…read moreadditional things that were not agreed upon. I did agree to multiple add ons (not really by choice but because they said I had to) and even on top of all of those, they still had to sneak in more. I was told by my salesperson and general sales manager, Ron, that they would cancel/refund me for the ones I did not agree to. I was always weary, but now know they are completely full of shit as it is going on 3 months and I have yet to see the refund. Take your business to Oakes Kia of Olathe. They do not require add ons/markups for the 2027 Telluride. Unfortunately, for me, I did not find that out until after the fact.

Do Not Buy From This Dealership -- Learn From My Mistake…read more I recently purchased a vehicle from this dealership out of state, and it was by far the most frustrating car buying experience I've ever had. The vehicle was originally listed on AutoTrader for $36,000, but when I reached out, the price had suddenly jumped to $39,900 -- a textbook bait-and-switch. It took over two weeks just to finalize the sale due to the finance rep never returning calls or emails. I had to contact the main dealership line over 10 times just to get basic updates. The entire process felt chaotic and disorganized from the start. They did disclose that the front bumper had been damaged and said it would be professionally repaired for $800. However, the repair was clearly not professional. The bumper was cracked, filled with Bondo, and painted over without even being removed -- a low-quality fix that would never pass for proper bodywork. That wasn't the only issue. Several other problems were never disclosed: * The front camera lens was cracked -- a $1,300 repair according to BMW. * There were spider cracks on the rear bumper, likely from a previous accident. * A noticeable dent was on the door that had never been mentioned. * The car arrived dirty, with dog hair between the seats and personal items still in the center console. * A GPS tracker was still installed and powered, even though I paid for the car in full, in cash. After raising these concerns, I was told someone would follow up. That never happened, despite contacting them three separate times and being given the same excuse each time: "Someone will reach out today or tomorrow." This was a $40,000 purchase, and I absolutely overpaid for the condition the car was delivered in. Had I known about the extent of the damage and the poor quality of the repair work, I would not have paid what I did -- or may not have moved forward with the sale at all. The lack of transparency and accountability is unacceptable. I waited to write this review because I wanted to give them a fair chance to make things right. But since they've shown no interest in doing so, I'm sharing my experience in the hope that someone else reads this and chooses to take their business elsewhere.

Always super friendly. I bring my dog while I wait and hang out in the waiting area. Fast service…read morewhen we come.

A 5 gallon plastic paint can fell off of a truck today and I had no choice but to run over it. I…read moretook my Rav4 to the Adams Body Shop and they had it checked out within 20 minutes of my arrival. Another fantastic Adams Toyota experience. Love this place Best in KC!!!

My car was plastered with thick road sealing oil and the fellows at Pit Stop got it off in the time…read morepromised and made my car look fresh-off-the-lot new! The cost was reasonable, the location is convenient, and as a female, I felt comfortable there. Highly recommended!

The first time I got my wife's car detailed here it was excellent. I took my car there recently and…read morethe interior was excellent but the exterior looks like it was only washed and after the rain this week you can see the exterior never had any wax at all applied. No water beading at all. For what I paid this was disappointing.

From the moment I walked into the show room and met their representative, I was treated…read moreprofessionally and they went out of their way to insure I was satisfied with my purchase. Mike Lesher and Casey worked diligently to help me find the right vehicle at the right price. I am vertically challenged so initially thought I wanted an SUV, but later realized that the Honda sedan sport was a perfect fit! *I commend everyone part of the Honda Lees Summit dealership. A speical note of appreciation to those who helped with my Zurich protection, the gentleman who put on my tags and the one who added my front tag holder and tags. Your company is very fortunate to have you all as part of the team! Great service!

I scheduled an oil change on line. The day before my appt. I received a phone call to remind me of…read moreappt. After the oil change I received two phone calls one day apart to ask how my experience was. I asked them to take me off their follow-up call list. Since then I have received 4 reminders on my email that I need my windshield wipers replaced for 130 dollars. The previous oil change the exact same thing occurred. What is the point of scheduling online if they are going to hound the shit out of me?