I have read all these reviews, the good ones and bad. It's unfortunate that the bad reviewers had such an experience. I myself would give these guys 10 stars if that was an option. I brought my laptop in on Monday and was called Thursday to pick it up. Matthew and Melanie providing the upmost customer customer service I received in a long time (anywhere). When initially bringing in my laptop, I can tell Matthew was totally listening to my concerns and explained to me there process. After a couple days I received a call from Melanie who was very professional and sweet over the phone. She explained to me what was wrong with my computer and asked my permission to proceed with the repairs it needed. A day or two later I get a call from Melanie saying my computer was ready. Let me just end this with a positive note. Matthew was so kind and so was Melanie, that after all this, they gave me a wireless mouse because my old one was no longer working. Now that's what I call service. Great people with excellent service. I highly recommend them! read more

awesome service. Knowledgeable and friendly staff. I would recommend to anyone! read more

Man I have no words to describe DA computers saved me. I lost my email for my business. called them and they said come on over . They fix it with 30 minutes and I am just very great full , since I spent all day Friday and half day with yahoo and no help at all. I had this email for 15 years and it was saved. I give them 6 stars. So happy read more

8/20/16 As a new customer, I was very impressed with Matthew, who is smart, savvy, professional and most importantly, has great people skills. My laptop repair was done on time ... and on budget. And all issues were resolved. Looking ahead, I strongly recommend DA. read more

I was really impressed with Daniel and his team at DA computers. My MacBook Air keyboard acted up. Daniel diagnosed and fixed the problem perfectly. His shop hours and his courteous crew are some of the reasons he's been in business for that long. Highly recommend. read more

My computer crashed and I took it into my nearby computer repair DA Computers. I was told that they would run a diagnostic and call me with the results. The next day I called them and was told the hard drive was bad and they would attempt to recover data and call when they finished. Again late the next day I called them again and was told that the hard drive was overheating and they were still working on it. Once again the next day I called them and was told they could not get any data off of the hard drive. I then picked it up and called another computer repair who was able to retreive the data within 2 hours. This is not the first time I was told by them that all my data was lost and I should have learnt my lesson the first time but I have now! Lousey customer service and incompetent repair staff. read more

I just picked my computer up from DA Computers and I will never go anywhere else. Daniel, Julia and Christina were a pleasure to deal with, gave me good advice, and repaired my computer on time. read more

My computer would no longer charge. I took it to DA Computers and within 5 days they had fixed the problem. Excellent business that puts customer service first! read more

While on vacation, I spilled a glass of wine in my MacBook Pro. I looked around and saw the terrific reviews of DA computers. I called and spoke to Daniel, who is very friendly. It was only $30 for them to take a look to see how much damage was done. I got a call a little while later saying there was extensive damage and it would be 245 bucks less the $30 that I had already paid. What am I gonna do? They called me back and said they would try and give me a realistic 50-50 shot. The next afternoon, lo and behold, there was indeed extensive damage which Daniel and his wonderful team showed me via multiple photographs. I've never experienced service like this before. But because they couldn't fix the computer, they didn't charge me. Daniel, I complement you and your team on an incredible well run business. And why wouldn't you trust someone who has Spiderman an X-Men comics wonderfully displayed in his incredible shop? read more

I brought my computer into DA for repair. After receiving a $300.00 estimate to replace the RAM stick, I decided to obtain a second opinion. I brought the computer to We Fix and they set the password (which was needed) but said everything else worked fine. Buyer beware! read more

Excellent customer service. Well trained staff was able to resolve my computer problems really quickly. Thought my gaming computer was lost. Best buy said they couldn't do it, but Daniel's team quickly found and fixed the problem. Would definitely recommend. read more

The people at DA Computers are awesome! I could not access the files on my old Sony VAIO hard drive and first took the hard drive to Best Buy Geek Squad. Geek Squad could not get into the drive and told me it would need to be shipped to their "clean room" in another state for "data recovery services." They estimated it would cost $900 to $1,000 to recover the files. I then brought the drive to DA and they pulled copies of all my files for less than $100. On a separate visit to DA, they recovered files off my father-in-laws ancient Mac Performa computer that was not working. They really know what they are doing and I would trust them for any computer repair or data recovery service. read more

My laptop screen broke and I was unable to close it. It took extra time to get the parts with all that's going on in the world but the staff kept me posted and got it done. Appreciate their help in a stressful time. My laptop is like new! read more

I just moved to Palm Springs and was used to my computer guys back in Orange County that always took care of me. When my laptop started having problems with the screen jumping all over the place I jumped on Yelp to get a recommendation. I liked the reviews the DA computer's was getting. I contacted them via Yelp and got a quick response from Daniel. I took the computer in and was greeted by Christina at the front desk that was absolutely wonderful. She even offered soft drinks or water while I was waiting to be checked in. She explained that they would need to keep the computer overnight to run diagnostics. I was contacted the next day and told what was wrong with my laptop. I authorize them to do the repair. When I picked up my computer they explained exactly what was done. I had experienced an additional problem that I told them about with my Gmail and outlook not working together. I have dealt with this for almost a year and Christina said I know exactly what the problem is. She went back into the computer fixed it within 5 minutes. She is my superhero. read more

I really can't comment on their technical prowess but keeping their word leaves a little to be desired. Was looking for laptop repair and decided to try DA again (was there about five years ago). The gentleman that took the computer in told me he would get back to me by the next afternoon or the following morning with an estimate. After no call I went into the shop and lo and behold the computer had not even been opened up let alone check to locate problem. I took the computer back and decided to try and have it repaired elsewhere. I did not ask for the return of the thirty dollar. diagnostic fee but think any reputable business would have offered it. All things considered I would not recommend this business. read more

1 star for getting my Macbook computer to turn on after paying $30 for a basic diagnostic. DA MANAGER AND STAFF ARE LIARS. They then said my "hard drive was failing and gave the computer ...AT MOST ... One month". They then tried selling me like used car salesmen to clean the computer for 100 or replace the hard drive for 500. DO NOT GO HERE. APPLE FIXED ISSUE FOR FREE...it was simply old software going bad. read more

My laptop started giving me trouble and would not start up. I saw this place driving by and decided to give them a try and see what they could do. I was really impressed with the great customer service! Daniel was very helpful and was able to tell me what was wrong within 10 minutes. He was genuine and gave me no-nonsense advice on my options. He was kind enough to take the time to explain everything and have me great tips on what to look for in a buying a new laptop. I would definitely recommend this place!! read more

I mistakenly uploaded a Linux operating system to my Seagate Backup Plus Slim 2TB External Hard Drive Portable HDD. DA Computers were very helpful and examined the drive for possible data retrival. They reported that the data could be recovered. I forgot some of the huge data files and older Linux distros saved in the drive. On the day of pickup from DA Computers, the Tech's apologized for keeping the drive longer than anticipated due to the extra time it took to recover all the data and the far too many Linux distros on the drive. They recovered everything -- everything. I was very embarrassed by my forgetfulness but became totally convinced DA Computers is the only computer sales and repair shop in the valley to receive all of my business in the future. Need advice, repair, or a new computer? Look no further than DA Computers. A must. read more

Great help! They took the time to explain what my problem was and how to solve it even though it wasn't something they could help me with. If I need my computer fixed, this is the place I will call! I was very very impressed. read more

Thank you to the guys at DA Computers for saving my laptop (twice!) from having to be tossed out. Seriously, who breaks the power plug port to their laptop within 2 months of each break? Matthew, thank you for your patience with us! read more

These guys were the greatest! I took my Dell laptop in to have some nasty viruses removed. They did the work and then some. They didn't charge me for the extra work that needed to be done because they said they would honor the quote that they had given me. Later, after getting it home, I had a question about disabling the touch pad. They quickly answered my question over the phone. I'd recommend them highly! read more

This is the worst place to go. They almost donated my computer because they said I did not pick it up in time. I payed for it to be picked up and delivered. Once delivered. ...After multiple no shows by employee...computer still didn't work. This place is a scam. Never take your computer here. This was my second bad experience here. I finally learned. read more

Thank you once again for getting our business Computer back in working order. Matthew and Daniel to the rescue. We have been using them for over a year for 3 desk top and 4 laptop computers. One laptop crashed and they were unable to save it, but we had two others crash and they got them back in working order with no loss of data. These guys are computer geeks and very good at what they do. I have learned to double check to make sure I am on the schedule and someone is coming out. I figure they are geeks and know their stuff. And that is what is most important to me. When our computers are not acting properly I never hesitate to call DA Computers. read more

The only place I will take my computers for repair! The people at DA Computers are honest, professional, and knowledgeable. They diagnosed my computer correctly (motherboard no good) and were very helpful to me even though I was so stressed. Thank you Mathew, for your patience, for explaining everything to me, and for the extra effort you went to in order to help me. I also like DA Computers because they are reasonably priced for repairs and don't try to push me to do anything that is not needed. Thank you DA Computers! read more

Great friendly service. These guys really know what they are doing we have used them for years. Always try to find a solution. Found temporary work around for me so that at least I could get my work done on an old computer that has a program I can't replace. Just installed mesh wifi for us in no time. System was cheaper than purchasing at Costco and Daniel set it up from start to finish. It has been working well where we used to have trouble with our movie streaming. Thank you read more

I sent my laptop in because my computer monitor wasn't working. They worked on it but could not make it to not working again. They explained what they did to preform better. I took it home and after a days it did it again. I took it back and they fixed it at no charge. I like a company that backs up its work. read more

Boss bought a used laptop in August. Barely saw any use and in October the screen went out. After having the laptop for 3 months, DA Computers determined they couldn't fix it, so now we have a computer with no working screen. Communication was poor - I continually called to get updates and only once did someone return my call. Wouldn't recommend using them. read more

Lifesavers!!! After installing windows 10, things went south with the laptop. Took it in, they diagnosed within the timeline given, and all is perfect. Knowledgable staff makes things so easy !! I can't say enough nice things about this place!!! read more

I went in with busted computer and one day later i got back a working computer, the staff was thorough and very nice. Thank you again.

This store stocked spare computer chargers for Lenovo laptops which is exactly what I needed. When I arrived, friendly staff Matthew and I diagnosed that just a two prong was needed, not an entire new charger. Ended up costing just $10 to fix my problem. read more

Once again, Matthew & Tony provided incredible service and repair on a nasty virus I received. This is definitely the BEST computer repair shop in the valley. They have saved my computer a few times and I couldn't be happier with this shop. If you need any repair work done on your computer equipment, with great customer service and prices, look no further. Go see them. Thanks again guys! You're the best! read more

What a fantastic experience! Knowledge friendly staff who go out of their way to assist you and explain what they are doing. Very fairly priced and 24 hour service. They provide a link so you can have remote assistance if you need it, first one free! I will use them for all my computer needs! read more

I had a great experience with DA Computers. The expert staff figured out a longstanding problem with my vintagey Apple monitor and spent far more time than my service charge covered. All without complaint. They also recycled an ancient laptop for me -- a good thing to have out of the house. I'd turn to DA Computers gladly! read more

I had been suffering with a error filled experience with my desk top. I called DA to help set up a printer, but in a short time Daniel had the printer up and running AND he had debugged my desk top--all in short order. Professional and courteous! Fast, too. I'm sorry I waited so long to call them. I'm sure to call them again! read more

Very nice bunch of guys who run this shop. I needed two solid state drives added to my system. They added for me and took care of some other small repair items for me. Returned the computer the same day. Were upfront with their pricing and did what they said they would do. I would highly recommend them for computer services. On top of it all they were very friendly and polite! Steve read more

I love these guys .brought my computer in because it wouldn't boot .paid the diagnostic fee .come to find out I had a bad hard drive .Matt gave me a couple options and choose the solid state. Wow my old computer is blazing fast got my computer back in less then 24 hours .Thanks guys read more

I have used DA Computers for over 5 years and ALWAYS receive the best service. They have always recovered my data when my computer has crashed and ALWAYS are caring and considerate of my time. They have fixed both my business computers and personal computers and dial-in to fix them whenever possible. Matthew, Anthony and Daniel have saved me many hours of worry over my data. I have bought four computers from them and whenever there was a problem they have been very accommodating in fixing anything under warranty and gone above and beyond my expectations. They are always courteous and helpful and explain what the problems are. read more

I went in to this company on the 2nd of January to purchase a power supply. They told me it had to be ordered it will take approx 4-5 days to get. I paid them cash up front for the thing and asked them them to please call me when it comes in my customers computer is apart and needs the thing. 5 days go by I call and to see what is up I haven't heard a thing form them so far. They tell me its in Ontario at the UPS terminal out for delivery. Ok it should be here tomorrow that's the norm when its out for delivery in Ontario UPS terminal 1 day out. 2 days go by NO CALL! I call them I get a song and dance about how its a proprietory part and how it has to come from the manufacturer and all. "BS"! I tell this guy now the other guy just told me it was in Ontario 23 days ago whats up he acts all surprised. I put up with these games for 21 days I finally went back in for a refund THE GUY HAD NO CASH HE HAD TO BEG FROM HIS EMPLOYEES $75 Funny thing I came home and found it online got it in 2 days for $35 THEY ARE RIP OFF SHYSTERS prob gambled my money at the casino. read more

I've used DA computers twice in the past year and both times I wasted my time and money having them repair a computer... the reception area is a like a high school hangout, when the computer is picked up there is no explanation of what was wrong or if the problem was fixed.... BEWARE - TAKE YOU COMPUTER SOMEPLACE ELSE. read more

After having this review up for a while the owner of said shop reached out to me in a very unprofessional manner. Definitely will never do business here again if this is how he treats his 'clients'. read more