Thank You D-Town for an amazing and painless move experience! I have moved ALOT in the past four years and have had all kinds of experiences with moving. DTown is on the great end of the spectrum. I moved from a 3rd floor 1 bedroom apartment (no elevator) to a ranch style home and a storage unit (two stops). The movers were on time, efficient, and courteous of my things. I don't understand the negative posts on here, it couldn't have been these guys. Here's the best part; I actually came in UNDER BUDGET for my move. By almost $200!! I'm hoping to stay put for awhile, but if I ever need movers again you can bet who I'm calling. read more

So, I hired them on April 18th, to move my apartment. They arrived in a timely manner and got everything transfered easily. They also broke several hundred dollars of my girlfriend's teapots and had the audacity to offer me 60 cents a pound to compensate for them. I would rather carry all my things across town on my back than ever use them again. Don't trust them with your fragile items. read more

Guys we're friendly and very efficient. Knocked one star off because one of my art pieces was slightly damaged but I was able to salvage it. Also they matched the price of competition so that is a plus. Would recommend especially upon short notice. read more

Frank, Zach, and Angel were AMAZING!!!!! They were so efficient and prompt with everything. Nothing broke, was scratched, or dinged. They wrapped all the furniture nicely and moved it in a timely manner. Everything from booking on the phone (with Jackie) to the move itsef was smooth and efficient. I would highly recommend this company!! Thanks a bunch! read more

I would never recommend these guys to anyone. I contacted them based off their yelp reviews, but had a completely awful experience with them. I originally spoke with the owner, Edward, to get a quote for my move. I said to him, "I don't want to expect 3 hours and it turn out to be like 6." He had his assistant, Mary, call me the next day. I told her about my apartment and the items in a garage on the same property I needed moved. She quoted me about 3 hours with a 3 man crew. Moving day... It took a 3 man crew 6.5 hours to move my 2 bedroom, 1 bathroom apartment (plus 3 pieces of furniture from a garage). The move was only 16 miles away, so travel time was less than 30 minutes of that. Absolutely ridiculous. I also had two small, single car size garages on the property - one had 3 pieces of furniture, which they moved - the other had boxes and my workout equipment, they did not even touch this one. So it took them 6.5 hours for 3 men to move a 900 square feet apartment. It would have taken them longer, but at the 6 hour mark we asked them to just finish unloading the rest of the boxes into the living room and not to go back for the garage of stuff they left behind. After the move, even the men who moved our stuff said that Mary had told them it would be an easy job, 3 MAYBE 4 hours. I was very upset obviously, since I had literally told the owner this was exactly what I was trying to avoid. I emailed Edward, he called me quickly, but was no help at all. He pretty much spent the whole call saying "oh well." His solution was to offer me a small discount on another move day to move the garage items... what!? I just told you that I had to pay you double what you quoted me, and you want me to give you more money? THEN, Mary calls me mad and the first line out of her mouth was, "so my crew tells me you're PISSED at me for telling you it would only take 3 hours to move." I actually have this phone call recorded if anyone wants to hear how hostile and rude she was. I've worked in customer service over 10 years, pretty sure that is absolutely no way to speak with a customer. After she finally calmed down enough to hear that all they moved in that time was the apartment and didn't even do the garage, she herself said she's never heard of it taking that long and finally apologized. Her solution was to have a crew come out and finish the garage at no cost, which I would have been happy with. Both she AND Edward told me they would call me the next day, neither did and never did anything else about it. So I had to go spend another $100 and another day off work to get a small moving truck and finish the job that they did not. Two days after my move, I noticed on the receipt that they also had not deducted my deposit from my final move cost. I emailed them and was told I should have a check in a couple days. A week later, still no check. Called Edward and he told me it had not yet been sent and he would mail it that day. A few days later, still no check. I called Edward AGAIN, he said he would just drop it off that same day after work... he never showed up and never called again. So a few days later, I called again and offered to just go pick it up. Edward said he was out of town on a move and there wasn't one at the office (of course). So basically it was never mailed even though I was told twice that it was... and Edward continued to break his word to me. I finally got a money order two weeks after my move, probably only because I called and emailed literally almost every day until they gave me back my money. I am happy to share phone call recordings and my messages back and forth with the company for anyone who thinks I'm exaggerating or wants to hear the ridiculousness this company put me through. Edward and his company clearly have no customer service values. I have shared my experience with as many people as possible to warn them to stay away from D-Town Movers. I work in a large Dallas hospital so have made sure my coworkers are warned. My sister is also the office manager at one of the largest, most successful north Dallas real estate businesses, and she too has sent a message out to all of her agents to not recommend this company. I would never use them again and never recommend them to anyone. read more

Worst experience I've ever had. Chipped almost all the furniture , didn't assemble anything, and couldn't take everything. I had to call another company to move the other half that this company left. read more

Can I give zero stars? I had a really large move, got it scheduled with Edward, and was ready to go. The day before, I hadn't heard anything, so I called him to confirm. He told me that I hadn't confirmed for email, which I hadn't received. The only email I got was a confirmation the day before. We called and texted with no response, and voicemail full. So I didn't get moved, and we are living on a blowup mattress, and now owe another months rent on 2 storage units. Don't waste your time. read more

We used D-Town Movers to unload a POD into a third floor apartment. The guys were hard working, polite and friendly. I would use them again.

This is the most unprofessional & unreliable company ever experienced! And, I've been in business over 30 years. We set our move up w/ Edward for 8 am today. They were not only a no show but Edward didn't even have the courtesy to call at or around 8. When we finally spoke an hour or so later he informed me his truck broke down and he was "trying to line up an alternate for 4 pm" and would call me by 1 pm with his update. I never heard back to my repeated calls, texts, and emails and his voicemail box on his mobile was full and no one ever answered the main office line. This co has left us in a terrible position finding alternates today so we are doing the move ourselves! read more

Worst movers ever!!! Destroyed most of our furniture!

One star is TOO MANY . Now if I had to give a star for all the items they Damages or broke they would have a lot of stars. This small time moving company has very poor service after they have your money. Pay some local college kids and UnHaul and get better service. Here are a few examples for you to see for yourself read more

D-Town Movers - Stacked boxes and some even fell and items broken inside - Movers Near Me - Plano, Texas

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Not my best moving experience. Delayed initial move time more than once. Took a ridiculous amount of time to move a 2 bedroom apartment. 5:15 pm to 4:30 am! Yes 4:30 in the morning. Aside from the delays, and lengthily time the amount charged and damages to my furniture the movers themselves were professional. Still waiting on repairs to damages, they moved me in March! read more

AWFUL AWFUL AWFUL! DO NOT USE THIS COMPANY! I booked for a move on 5/31 for designated hours of arrival between 11-2pm. They continuously called to push my off in and hour and a half increments. All of that only to be told "we can't do it today". They pushed me to 6/1 "between 8 and 10". They not only arrived closer to 11am, they went to the wrong address, twice. The two movers were very nice and worked really hard. However, company was difficult to get ahold of, they lied about discounting the service, and my washer now has huge and noticeable scratches on the front. They charged my $567 with a "discount" of $30. Cannot express how thoroughly didsappointed I am. Waste of money and time. read more

I moved from Dallas to Frisco, and use 3 men crew moving service. Movers(Pedro, Ivan, Rob) were professional and efficient. It took less than time than I expected. I recommend the company!! read more

We needed a loading service on an early Sunday morning since we were driving down to Austin that same day and these guys not only gave us the best price, but also were one of the few companies with availability in a super short one-day notice. They included the plastic wrapping of all of our furniture and got everything out the door (from a second floor apartment) and into our uhaul within one hour and half! Overall great service and efficiency, thank you for saving our moving day. read more

By far the worst service we have ever received! We booked this company a month in advance received confirmation the day we booked. Until then never received a call to follow up with our move which is today 4/29/19. My husband finally followed up to confirm two days ago and they confirmed they would be here to start moving between 12-2. We live in a high rise so we need to reserve the freight elevator in advance and can not reserve after 5pm. D town movers understood this and confirmed they would indeed be here between 12-2 to move since we had the elevator reserved for the hours of 1-4pm. 1pm came around and my husband again called to see when about they would be here and they then said they would not be here till 2-3. 3pm comes around still no call from the company so my husband calls again to see because now at this point we only have the elevator until 4pm. They then advise that they won't be here until 5pm!!! My husband had to take a full day off work to make this move happen! Costumer service sucked did not even try to accommodate aside from saying well we can try be there by 5:30 not even a sure 5:30 but a we can try! So now we are stuck in a bind calling other moving companies with hopes they have availability to move tomorrow as we need to be out by the end of the day tomorrow! You suck at what you do and it's to bad it was a friend of my husbands who said this was a family members business. Thinking it was a good company to work with regardless of what other reviews had to say we went ahead and booked them. Thank you for leaving us in a bind and thank you for making myself and my husband now take off another day of work because your business is crap! We'll be sure to let anyone know not to use this company, EVER! read more

Moved 4 times in my life and they are the best movers I ever had. Had 3 movers and they were prompt and on time. They were very funny and had good customer service. Their prices was the cheapest I found on yelp and they provided high quality service. Would use them again. read more

I couldn't be happier with D-Town Movers. This was the first time I had to hire/pay for movers. In the past, I had friends move me or used apartment referral companies who offered free moving services. After doing some research and reading reviews, I ended up deciding on moving forward with D-Town Movers. I wasn't disappointed... Edward helped me set everything up and stayed in contact about all of my requirements and needs and on the day of the move, the movers showed up right on time. I was moving from an apartment to a storage unit as I was relocating to another country. When the movers arrived they suggested that since I was moving into a storage unit they recommended that they wrap all the furniture to avoid "wear". I was mostly concerned about my couch and bed but loved that they recommended that everything be wrapped to keep it in good shape. Within 1 hr everything was wrapped, packed onto the truck and we were on our way to the storage unit! Once at the storage unit, the guys quickly unpacked the truck and neatly stacked all my items in my 10x10 space. Between Edward's help and the movers help, everything was seamless and executed quickly. I am beyond happy with D-Town Movers and once I move back to the Dallas metroplex, I will use them again! read more

The guys did an average job although the rain slowed things down(got charged during the time it was raining although no work was able to be done). They were late by over an hour after the 2 hour window. Some of my furniture got wet and I noticed some dings here and there. They were friendly for the most part and courteous. read more

D Town Movers is awesome!!! Super quick we literally got done within 2 hours!!! Very friendly and I would def recommend. I'll be using them in the future as well!!! read more

Can't say enough good things about D-Town Movers! No one enjoys moving (especially me) and I was DREADING the process. I had nightmares that the movers would not show up or they would somehow take incredibly long to load the truck, etc. But NONE of that happened!! We had Jose, Andrew, and Alejandro show up on time, with great attitudes and they worked so fast and efficiently. I can almost say that this move was delightful! I would give them 10 stars if I could. I can easily see why they have such a high Yelp rating. They definitely deserve it! Thank you!!! read more

Move went great until a very personal item went mysteriously missing; called the movers directly(drivers) and office and they stated the same day of my move they'd bring the item back to me. I called EVERYDAY for over a week and they stated DAILY that they'd have my item returned when all of the trucks came in for the night. 10 days later(after calling EVERYDAY FOR 10 DAYS STRAIGHT), I finally speak to management, who was very rude, stated that they didn't have my item and that he'd heard about my situation. He stated "he'd give me 10.00 for the item because it could have been over 10 pounds", but this guy had never even seen the item nor did he know any other details in regards to how much it was worth. Not once was I contacted by management or anyone from D-town movers throughout this process or updated that they didn't have the item. This was the first time in over a week I'd heard that the item was not in their possession. I had been lied to in regards to them returning my item and having my item in general. I am 40 weeks pregnant and it was a very sentimental item for my sons nursery. I am livid with the movers and management all together. I WILL NEVER USE THEM AGAIN and I suggest you guys don't either. They manipulate, lie and evidently steal. Management is totally a waste of time, incompetent, and unhelpful. read more

I just used D Town Movers for a move from the burbs to the city. Very quick service and friendly movers. They handled my very precious items with care. I would highly recommend them. read more

These guys were great! We originally were going with AB Moving but they beat their prices and we're able to accomodate us since our home wasn't ready yet. If I ever move again, we will definitely use them! read more

This moving company defined heightened levels of efficiency. From being punctual on the delivery time promised, to not wasting time in moving all items from one location to another. This team was also beyond professional, very careful, well organized in placing items into their proper places and quick when it came to wrapping up all furniture precisely with the proper padding and plastics. Both myself and the other homeowner was amazed at the amount of ease D Town created. The other amazing part is their reasonable costs and ability to transition at such a last minute request. Not a lot of instruction was needed, which is every homeowners dream, they asked the qualifying questions, reviewed the plan and sprung into action. Excellent Job D Town! read more

Chose these guys after reading reviews on Yelp. Was not disappointed at all. Showed up on the day of pickup within the pick up window, wrapped/packed all my furniture carefully and moved it across town. Unpacked and arranged everything upon arrival how I wanted. All within a span of 2 hours! Would definitely use them again. read more

My realtor gave me their number. The arrived in their schedule window of time. These guys hustle. No one is standing around. Ernie is very personable and he listens to you. When they finished I tipped every member of the crew $20. This is the second time I have used them. I will be calling them again. read more

Called to get a quote, was told $85/hr and $35 service fee. Told me to text him my info but didn't give me a number to text so I assumed it was the number posted on the ad from which I called him. Never heard from him so I called back the next day and come to find out of course that it was the incorrect number. I got the correct number to text, then I texted 3 separate times throughout the day with no response. Never sent an agreement via email as he said he would either. The verbal agreement time was from 3p-5p. He then calls at 3:30p saying they will be on the way, but never sent me the official agreement. He then emails me the agreement and now the prices have changed - $95/hr and $45 service charge. Not only were they poor communicators, they also lied about their rates. Highly upset and disappointed as they wasted my whole day waiting for them to reply/respond and then get a different quote than what was agreed upon verbally. read more

Very displeased with this moving company, worst company I've ever hired. After arriving an hour late in a small truck not big enough to fit all of our furniture and boxes, the guys moved our furniture quickly and carelessly. The guys were rude and unprofessional. One of the guys would make comments under his breathe as he walked passed. Both guys would have inappropriate conversations. They broke furniture and marked up the freshly painted walls in the new house. When I called to report the claim, Rod who is head of claims accused me of lying about my furniture that was broken by one of his guys. He is extremely rude and not professional. Hiring a moving company is to help relieve some of the stress, but in this case they just added that much more. In all, I would not recommend this moving company to anyone. You get what you pay for.... read more

I booked last minute at 330 offering cash to pack and move many light items for as many hrs as I needed to be out by 10am! They arrived 2 hrs late after the 430 time they gave me, and told me what they wasn't going to do and how long after I booked for those services. I called in the office and was offered more crew with a discount and promised I would be done by 10 because they were sending 4 men at 7am. At 8:40 nobody came or called. So I did and they refused to give me a refund and hung up in my face after I told them I had to hire another crew to meet my timeframe. Do not use them I'm telling you that you'll regret it. Thank God I used a card because they tried to keep my deposit. read more

As far as getting my items moved from one state to another, that was done. However, items were packed too tight, therefore I had warped lamps and ended up also with a cracked chair. Knobs were missing as well as light bulbs. Washer hose was not attached properly upon delivery as promised therefore causing flooding into my garage. They also ran out of covers and took it upon themselves to use my towels and curtains. I would not recommend them nor use them again. read more

D-Town Movers - Movers Near Me - Plano, Texas

I received the WORST customer service from D Town movers. I scheduled a move was given time frame they would be there between 2-6pm. After multiple calls I was told at 10:00pm that his guys were 'too tired' and would now be there at 6am next morning, and I would receive a discount because of this. They arrive at 9:30am the discount was $20.00 and they broke my Samsung 54 in smart TV stand, they dented and scratched my furniture, had to ask for them to complete the dryer hook up they didnt even center these. I told them 3 men my boxes were labeled what rooms to put them in and 75% were just left in my garage and not taken inside up the flight of stairs so I had to redo and move them myself. Joe the driver apologized for breaking my TV stand and offered to replace it and bring a new one to me next day since I could not use my TV. A wk went by I had seen on my paperwork that they documented they had broke the stand. I was standing next to Joe when he contacted the owner Edward and Joe was speaking to Eduardo I heard the conversation. I made multiple calls since Aug 28, 2018. I was told by owner Joe was not to buy me a stand I would have to file a claim, this is now over a wk since my actual move on 8/27/18. I did what the owner requested and sent email as instructed. A girl from there office called on September 1 and had me verify my address mind you they moved me to this address I was told by the owner a check of $110.38 would be mailed to me to replace broken TV stand. 2wks went by I made multiple calls again left messages for Edward and Eduardo. I finally spoke with Eduardo he said the check was mailed to me on August 28. I NEVER received it! They promised to hand deliver it. Another week goes by more calls no check still and my TV is still on the floor not being able to use it. The owner promised to "make things right" yet another wk went by no follow up by this owner and I made more calls and now was told by the owners sister that works there they would mail another one out! I said absolutely not! I will drive to D Town movers and I will pick it up myself. She told me I could NOT do this! Then, she got Eduardo he said his sister would bring it to my home that day! That was on October 1! The check was a money order obtained from Race Trac gas station incorrect amount not the amount Edward quoted on the phone to me. The deception, lies, horrible customer service, and unethical owner and staff was off the charts! I cant believe this moving company stays in business!! I helped these 3 movers, they each got a cash tip plus I gave Joe a brand new $1000.00 mattress and box spring for free that I had just purchased after hearing he needed a bed in his home. I gave the movers drinks I treated all 3 men with respect and this is what I got in return. I only have a voice and I hope posting this will help others to make informed choices for there next moving company .I hope it saved at least one family this type of hardship, stress and being treated so disrespectful and worst of all lied to. read more

On time. Good service. Excellent people. The one star off is because some scratches on my favorite refrigerator.

Great move, was way more cheaper than competitors and they did their job fast and cleanly. Will definitely be using them again for the next move. Francisco and Jose did an excellent job of moving and placed all items exactly where they needed to. Definitely the best moving service in Dallas read more

D-Town Movers did an excellent job moving me from a third floor, 800 sq. ft. apartment into a 9x10 storage unit. They accurately estimated that the move would take 2 hours, and it did. The movers were fast and efficient. All of my items were wrapped and expertly packed and transported. read more

I used them to move to Dallas last year. I emailed the owner and he replied very quickly and was very polite. He offered me a pretty good rate so I decided to give them a try. It was definitely worth it, I had zero issues and would definitely use them again. I definitely recommend them. read more

Kuzi's team moved me. Great crew! Very kind guys, super polite and constantly went the extra mile. Honest & thorough. They all work quickly and efficiently! They packed me moved me and unpacked me in less than 6 hours. I recommend these guys! My only complaint is they were an hour and 30 minutes late. read more

I want to start by saying moving is extremely stressful to begin with. No only have I received the worst customer service from D-Town Movers, Inc they were rude and uncooperative. My move was suppose to take place SATURDAY August 28 from 12-2 and they never showed up and treated me as if I did something wrong. I waited till 9pm before I realized no one was coming. I called the next day(today) and was informed my move was simply canceled and they didn't care to assist me because they had other stuff to do. Mind you they STILL HAD MY 100 DEPOSIT!! The movers where incredibly rude upon arrival 24 hours late! And one gentleman told me "that's them in the office, I don't wanna hear it".... so they have me sign to say my clock started, then proceed to tell me they don't have tools to move my bed. My friend and her husband had to come and take the bed apart and move it themselves. So not only were they unprofessional, rude, late, and disrespectful to me they weren't even prepared. The "manager was exceptionally rude. His name is Edward and he's a fan of hanging up on people and saying "I'm not going to go back and forth with you". I'm letting you know now save your money and never use them. They even charged me more that the agreed amount!! Guys share this so hopefully no one else has to pay their hard earned money to simply he told "fuck you we don't care". Friends and family this is my first step but please like and share this! I need everyone to see this. read more

Great guys- Corey, Chris, & David - the company was very accommodating when we needed them earlier than expected! They even sent one more extra person for us. They arrived on time, and even gave us a courtesy call to let us know they were on their way. The movers they sent were very careful not to scratch or damage anything. And most importantly, they were quick! Finished everything in about an hour and a half! Reasonably priced, would definitely use again for our next move! read more

Although the movers broke my furniture, but the owner reimbursed it with fair price. The owner is very responsible and nice, he tries his best to make customers satisfied, I'm glad I choose D-town moving! read more