Expert, professional service. The staff are friendly, welcoming, most helpful and knowledgeable,…read moreand provide very quick service. I brought my desktop in, and it was repaired by the next business day.

I stopped by here with my new laptop for what turned out to be a non issue. I won't go into the…read moreboring details but the tech did a great job of explaining to me that I didn't have an issue after all. I'll definitely be a customer should I need their services in the future.

Very polite & professional. I was fully satisfied of their Service . I really recommend to every…read morecustomer who need help with any Devices Android or Apple products they have all solutions . Thank you

Battery was replaced but not an Apple OEM battery. Phone had no facial recognition after the fix…read more $130 + $5 tip. Now I have to get an Apple iPhone battery at the Apple Store and fix the facial recognition feature.

I worked in a tiny office so when it comes to tech support we need to contract out. EBTS was a…read moregreat experience. They came quickly and fixed our printer issue that arose when we transferred internet services. I recommend their services 100%!

Matt installed my new IMac and HP printer in short order- taught me how to print from my phone…read more Great service, will use again if needed.

Great friendly service from the morning crew staffing the print center, think her name was amy but…read moredon't quote me on that. Was feeling good after that purchase. Alas the printer was defective, error code 00031, meaning internal jam. Since i had not put paper in the device and the repair online said i needed a screwdriver to repair what was likelt a daulty print head i was clear that this product was defective out of the box. Took it back for return, could not exchange as they were out of stock. I let the guy working the register know, he was disinterested when I told him the specific error code explaining why it was defective and not apologetic. Not that a defective printer out of the box is his fault but a basic principle of customer service is to acknowledge the customer's inconvenience and express interest in understanding the issue. So whatever, i don't need pampering per se and i know retail can be soul crushing work but i see how this place came by its low rating honestly.

It's a smaller store compared to others, but it has everything that I need to get through my…read morebusiness day. It's still my go to business supply stores.

Mo Replaced the LCD Assembly on my MacBook Pro 16" Great product and service. Thank youread more

My laptop failed to charge. I took it apart and replaced the input plug which seemed to not accept…read morepower. No better. I discovered Leo by chance. 510 526-0939. He almost immediately diagnosed the problem in minutes. I could never have guessed it. The price was extremely reasonable. Ignore the sort of beat up building. Glitzy it's not. Skilled he is. The guy inside is a genius, reasonably priced, and concerned about not charging too much. I will go back and happily recommend Leo. Located in Berkeley on the corner at 831 Gilman across from Don's tires and Lima Bean restaurant. Two more good recommendations. Jim Koss

I found Bay Area Tech Hero while searching for a network specialist to install Ethernet wired…read morebackhaul in our older (1950s-60s) home that had been renovated but still lacked proper networking. Since they seem to handle a lot of corporate-scale installations, I initially wondered if my project might be too small--but that concern disappeared pretty quickly. The team was already very familiar with Ubiquiti systems and was incredibly patient working with me despite my fairly basic understanding. They walked me through the tradeoffs and ultimately recommended stepping up from mid-range equipment to more professional-grade options. The reasoning was clear, the cost/benefit made sense, and at no point did I feel pressured--just well-advised. The actual Ethernet installation work was top-notch--smurf tubing, recessed (not sticking out!) enclosures, and everything. The level of craftsmanship and attention to detail is honestly beyond what I would normally expect (or even feel comfortable demanding from contractors). They went above and beyond without being asked, and the cable organization is immaculate. Huge thanks to Justin and John for their precision and quality of work, and to Jim and Rodrigo for their thoughtful recommendations on equipment and access point placement. If you're looking for a team that combines technical expertise with professionalism and genuine care, I'd absolutely recommend them.

We didn't hire Bay Area Tech Hero - so we cannot comment on service quality. The reason we didn't…read morehire this team was primarily due to pricing. The quote we received for 3x cable runs was 400% more than the team we hired, and that team said their pricing was "average pricing." We also were quoted the highest end hardware, which would have been excessive for our needs. If you can afford to shop around and the timing of your project allows, we highly suggest shopping around!

Working with Brandon has been great. If you ask him a question he can't answer right off the bat…read morehe finds the answer quickly. He has also been able to take time off of downloads by researching other ways to approach the work. I had a bunk of music on iTunes and he helped me get it on the cloud and now I can access it from various devices.

From the owner: Computer Repair Anytime Anywhere. I will fix your computer no matter where you are. I even offer…read moreremote services. Call me for your computer repair and IT needs. I also provide services for Web Development and Wrb Scraping

I called. The man was not necessarily friendly on the phone, but... I went in anyway. He was not…read moreparticularly friendly in person either, but... If one is good at one's job, I'm not going to judge personality. I got charged $100 for a cleaning and diagnosis and was told I needed a new part that would be at least $200. Seemed excessive, but I had no basis of comparison so said yes and he said he'd order it. I waited a week and called. And called again. And again. Left messages every time. No answer. I went to Computerland and paid AGAIN for a diagnosis (at $40!). They ordered the part (at $120!) and applied my diagnosis payment to the labor of the work. In all, the entire process there was $162. Of course, this is on top of the $100 I had already paid here. A total waste of time, energy and money. Guess I should have trusted my gut and judged on personality!

Thank you, Peter, for fixing my broken laptop part for a fraction of what it would have cost to…read morereplace! Peter is The Man (in a good way) -- he knew exactly what was wrong within seconds of me plunking down my hardware. He gave me an accurate estimate, a great price and had my problem fixed very quickly. It is so rare that you can actually get any electronics REPAIRED these days -- usually the repair is more expensive than the replacement. But Peter, being awesome, does not support the corporate model of forced obsolescence. Instead, being highly knowledgeable and skilled, he will find out exactly what is wrong and if it is fixable he will fix it. So, next time you've got a computer problem, don't take it to the landfill, take it to Payless! Support local, independent, green businesses!

I am so happy with this company! My technician was Mike. He was calm, friendly, and I did not feel…read morerushed when talking to him. If you're in SF they will pickup and deliver for free, which is amazing! He diagnosed over the phone, got the battery in, then picked up fixed and delivered back same day. He also cleaned out the dust. He also showed me the battery settings and info and told me how to use the battery to keep it long lasting. For any women reading this, I felt safe letting him in my apt. No wierd vibes.

Very responsive and went above and beyond for replacing a laptop battery. Mike was able to do a…read morehouse call and the replacement took about an hour. The Apple Store said they needed 3-5 days and also cost more!

This small print shop caught me by surprise when I walked by. I was on the way to the flower shop…read morenext door when I noticed a huge selection of cards in this shop. Not only was I looking for flowers, but also a sympathy card. The selection for pet sympathy cards was a little bit small, however, the options that were available were perfect. The woman who was working was very kind and directed me towards the selection right away. The cards I got was also only $4! Considering if I were to get it online it would've been closer to $10, I think it was a great deal.

Friendly neighborhood service here and good pricing on print binding. They have a wide selection of…read moregreeting cards as well. I will be back!