Used this shop for the first time with fairly extensive repair to a 2012 Ford Fusion rear end. Work…read morewas completed within a timely fashion and looked brand new. My customer opened her door after being amazed with repair quality to find a freshly detailed interior. That finishing touch created not only a return customer for my business but two for theirs. With complete confidence, I highly recommend Countours Auto Body! UPDATE 02/12/2015: My business and I have since used this body repair facility several times with out complaints OR concerns. I have NO hesitations sending everyone I know with body damage to this wonderful UNDERRATED body shop! I often times find myself using the words "hidden gem" to describe this shop.

Professional service. They provided a very comprehensive explanation of the service and a detailed…read moreestimate of the work.

More than great rating...My husband's vehicle was damaged while out of town, and we were were…read moreadvised to take it to Riverview Body Shop for repair. We were hesitant because we have a Mercedes and wanted it too be fixed like brand new. Well it was repaired like brand new and perfectly repaired. Beautiful beautiful repair. The company is great, service, very friendly people, great great business. I would recommend this place to anyone and everyone! The best of the best!!

They do such a wonderful job. I've trusted them with all my vehicles, and I plan to continue using…read moretheir services because I truly appreciate their dedication and quality work.

Choose a different body shop. White Eagle employees Ron and Laura agreed to do repairs on my car…read morefor an itemized estimate and specific amount approved by my insurance company; I would have gone elsewhere if this agreement had not been in place. After repairs were complete, Ron at White Eagle sent supplements containing additional charges to my insurance, which the company did not fully approve; multiple White Eagle employees including Laura shared with me that there were problems with the initial estimate and approved amount for repairs from my insurance company. When I asked White Eagle employees including Laura why they had agreed to perform the work for my insurance company's original estimate if there were problems with it, I received no response. White Eagle held me responsible for part of what my insurance would not pay of the supplemental charges and refused to release my car to me unless I paid an amount beyond my deductible. The shop held my car for two weeks total. The repairs took one week, and the second week was when the shop nickel and dimed my insurance company and me while holding my car. White Eagle also did not respect my wish to communicate with me when charging my insurance company anything behind the insurance's approved amount. I found out after the fact due to my calling both White Eagle and my insurance company and asking questions. For transparency, my insurance company is an AllState company, not some questionable second- or third-rate insurance. If you take your car here, you may end up having to pay more than your deductible just to get your car back, as I did. This review should come as no surprise to White Eagle since I clearly expressed my concerns and dissatisfaction to multiple employees, and the shop made no attempt to remedy the situation. In fact, when Ron explained to me as I was picking up my car that a paint job came with a warranty, I explained that I wouldn't be back; he shrugged and said, "That's fine." I'm in my late forties and have worked with multiple body shops throughout my life, and never have I had an experience like this one. Terribly dishonest and unethical business with no commitment to customer service. As a final note: if you didn't read reviews (as I didn't) and now find yourself working with this business, don't let White Eagle coach you into how to get your insurance company to pay for extra charges. Instead, see this action as a red flag, and talk with your insurance company about what's happening from their perspective.

I wish I had seen the negative reviews. I would give Zero stars if I could. This was the WORST…read morecustomer experience I have ever had from any business anywhere. I was never updated on the status of my vehicle (unless I called). They could call, text, or email, and I got NOTHING. My car took almost 3 weeks to repair, when I was told it would be 5 days (honestly, the time doesn't concern me as much as the lack of communication about the status). When I finally picked up my car, I was "gifted" a screw in my tire and non-functioning reverse tail lights. They were immediately aware of the situation (I told them right away) and on the phone they said they'd take care of it. They never did. They refused to cover the tire because they denied it occurred on their property (but the car was with them for 3 weeks and the pressure in that tire was not an issue going in...). They told me they'd line up a rental car and fix the light malfunction; however, they never did. I called, they made promised, and that cycle repeated until I finally just did the repair on my own because they were not timely (I'm talking weeks!). DO NOT, under any circumstance, take your vehicle here. You will regret it.

I have had two Mustangs worked on at Yorkville Auto Body. The work was custom on both cars. I was…read moreextremely satisfied with the quality of craftsmanship and overall professionalism of the shop. The office staff was outstanding. Pricing was fair and explained upfront. My go to guys!

I recently took my car here to have a long, deep scratch repaired on my front quarter panel…read more Stephanie, the office manager, is friendly, knowledgeable and goes above and beyond the call of duty to make sure you are a happy customer. Glen, the owner, is super friendly, as well. He has the greatest stories. You really get a feel of being "at home", even though it is a body shop. There are many years of experience surrounding this shop. The work they did looks perfect, they finished it quickly, have competitive pricing and gave me a life time guarantee on the work. What more can you ask for? Highly recommended.

great great body shop does excellent work. pricing is great couldn't get any better. anyone that…read moreneeds anything done send them here.

Don't go here! They did good body work, but did not complete the job by fixing the exhaust system…read moreand the muffler sounds caused by my SUV being rear ended by an F-150 speeding at 40 mph while I was parked at a stop light. I picked the SUV up and it sounded like it did not have a muffler! I then had to reach out to the at fault party's insurance who stated I had to bring the SUV back to the people who did a half ass job after picking it up and the engine roaring when starting or stepping on the accelerator. They said the Caddie SUV sounding like a 1989 Honda Civic with glass packs had nothing to do with the wreck, stating it is just normal wear and tear on the car. I lost all faith in the shop. After 4 hours of driving to different mechanics, the new mechanic stated that being rear ended absolutely caused the issues mentioned above! The techs at Collision Connection Auto Body did half hearted work. I believe in helping mom and pops shops, but don't waste your time. They will do the bare minimum and not do the right thing when no one is looking. Very frustrated and disappointed.

From start to finish Art's made my experience very easy and seamless. I went in for a quote on rust…read morerepair for my Ford F-150. After assessing the rust I was given a quote and told what needed to be repaired, and how they would repair it. In my case I needed the rockers on both sides replaced. I agreed to the price and made an appointment for one week out. I nervously dropped my truck off on my appointment date and was told that the work would take one week. About 4 days later I was sent updates and pictures of the progress on my truck. 3 days later I was called to let me know that my truck was ready. All I could say was WOW! The truck looked awesome! The work was outstanding. They are masters of their craft with very reasonable prices. I have attached before and after pictures of the repair.

Amazing work, great people and fair price…read more Took my 2012 Nisan Versa in and it came out as good as new. Super nice people, great service and good price. The work was done in a timely manner and came out perfect. An extra nice surprise was the deep clean they game my car, came out looking great inside and out.

I would give them more stars if I could. Very professional, fixed my vehicle very quick can't even…read moretell there was 70 plus dents on my truck From hail. They pulled and left my vehicle inside the whole time even if they were not working on it.

Took my car here for some white streaks all the way down both sides, a dent in the passenger side…read moreabove the tire, and a cracked grill. They quoted me 5 days and were done 3 1/2! The price was exactly what they quoted me so no surprises there. Also, they were very friendly and thorough. The car looked brand new when I got it back!

10 stars!!! Honest work and fair pricing per each estimate - they do an incredible job and you get…read morevalue for service. Suggestions were also offered as they explain other options available in addition to repair solutions. I highly recommend!!!

I don't usually leave reviews unless I'm angry, but WOW! I had my new 2026 GMC Terrain a whole two…read moreweeks when it was destroyed by hail last month. I looked up Miromax for PDR and figured I would trust them to fix my baby. Miroslav and his wife were excellent to deal with and everything was explained as to what needed to be done to restore it to new condition. I had several over-sized dents and two that were creased right on edges (which is hard to fix) being so close to the edge. I picked up my truck three days later and it looked like it did when I drove off the dealers lot! Miromax is truly an outstanding shop that was clean, organized, knowledgeable and trustworthy. This is an award winning shop and it shows in their work. As thorough as I am, I was unable to see any of the previous damage. Not one dent, crease, dimple...notta! Car was clean and looked better than new. Don't go to a collision shop for paintless dent removal, go to Miromax. I was originally going to go to a collision shop, until they said that they were going to have a PDR shop (30 miles) from my house, do the work. I said NO, and I then chose to use Miromax. Miroslav truly cares about your car, and treats its like it's his own. I am so happy that I chose Miromax and truck looks great! Kudo's to this team. I will go back if ever needed again, and will recommend to others. Thanks Miroslav!

Hello, just wanted to share our experience about Carstar. Our car was rear ended and we were…read moredealing with the at fault driver's insurance (farmers), which told us to choose Carstar in Yorkville. Carstar told us we will have to wait for more than 2 months to get the car fixed and unfortunately we decided to wait. They only replaced the rear bumper and after we picked up the car, we noticed that the bumper was not aligned properly and had a minor gap (which ended up widening more over time). The color of the bumper did not match any other part of the car as well. When we came back to speak to the manager, he explained that everything is correct and if we are not happy then talk to someone else. We decided to get a second opinion and went to Crash Champions in Yorkville. After they inspected the vehicle, they realigned the bumper - free of charge! (since farmers refuses to do anything after faulty repairs done by Carstar). Crash Champions also explained in their opinion that Carstar did not match the color properly as well. They admitted it could be a 3 stage pearl white color but it was most likely an incorrect mixture selected and that is why the bumper color does not match with the other parts. This is an ongoing issue for over a month and Carstar is most likely waiting for us to forget about it and give up. Carstar customer service and management responses were ridiculous, arrogant and at some point we felt we were talked down because we spoke with an accent, so going back to them for a resolution seems pointless. At this stage we only seek simple accountability and to make this public as much as possible. Carstar may repair your vehicle correctly, but if they mess up - get ready to go through hell, cause their pride won't allow to admit a simple obvious mistake. Big THANK YOU again to Crash Champions and their manager Dylan for finding a couple of hours of their work day and realigning the bumper free of charge! Just wishing every customer out there to choose wisely, so you wouldn't have to go through our experience. (We attached pictures of the vehicle and the gap between the rear bumper after the accident and the gap after it was "repaired". Also you can judge how well the color was matched)

Every person who we dealt with at CARSTAR in Yorkville took great care of us! From the very 1st…read morecall to schedule our 2 cars to be painted, to the delivery of the finished painting, their professionalism was consistent and very much appreciated. We chose them because they were a State Farm approved business. It made the process of our insurance claim body work VERY easy. we didn't have to deal with the insurance company at all! A great convenience! We recommend this business and would definitely use them again!