Joe was an amazing technician. Mom had mice in her basement and because English isn't her first…read morelanguage and I live out of state, I always worry about how people might take advantage of that and not deliver on their promises. Joe was absolutely awesome. Because of him, we had signed up for the year warranty program. Great communication, cleaned up after himself, super flexible. Joe really took care of my mom. Highly recommend!!!

So we called after we had two bats get in (animal control had removed them already, we called to…read moresee how they were getting in and to take preventative action.) Originally left a voicemail, and they called me back I think within one, might have been two, hours. They're very prompt even in situations they don't handle, such as bats. They were very kind and were happy to refer me to a company they're familiar with that does address bats in our area. I really appreciated their help and attention in getting this addressed quickly. The company they recommended was just as prompt, courteous and professional and took good care of us. We'd definitely call them again should we ever need some help with pest control in the future and I'll absolutely recommend them if anyone asks me. They're very knowledgeable about who in the area can help if it's a situation they don't address.

Just used their services for pest control for both the yard and indoors. Did a one time service and…read morewill decide on periodic service. There was no pressure - Dave was very professional and detailed about explaining services and what would work best for our needs. We had an ant issue and in the past had mosquitos and other biting insects in the yard. Their service is eco-friendly though I didn't deeply probe the materials used. Dave was great to work with. Will report back on results - so far issues seem addressed.

Best pest co in Naperville - not even close. Got mice? Not after David gets done w your house…read more We had used another service for many years but they were horrible (don't ever use EcoSheild because their customer support is terrible) and it was a relief to find Kaptar. David is everything you would want, patient, friendly and someone who gets the job done!! Clean and efficient & always on time. You guys kick ass!

We have been serviced by Orkin since 2004. We have had nothing but top notch service for over 20+…read moreyears. And Sally is awesome. She follows a computer generated schedule - not her own. If you don't like early visits, call to reschedule the window that works for you. Orkin is great about that. They work hard to make everyone happy. Not easy when pest control is everyone's priority and an infestation can be a crisis. And if they have your cell, you do receive text alerts of the schedule. I have stuck with Orkin because of Sally's service. Keep up the great service, Sally!

A month ago I wrote a review about orphan. And the amazing unprofessional mess. Today Orkin came…read moreout again. My dog started going off and incredibly early hour. The sun was not even completely up. Why? Because it was 6:44 in the morning. Was there any communication that this woman, Sally, was coming over? No there was not. she literally did this a month ago as well. Showing up unannounced at an unreasonably early hour. This is absolutely ridiculous. And it is completely unprofessional. Save your money. Don't go with a place like Oregon around here. Because they are nothing but unprofessional. If you are a female and have a male exterminator, come out, they will lie to you and try selling you unnecessary add-ons that have zero impact on pest control. And you'll get exterminators who are trying to have a side business and make money from the company they work for, much like I feel Sally is doing with us. I called the corporate number to report the situation, and I'm currently waiting to hear back.

They quickly responded to my inquiry and provided a reasonable quote. They accommodated my…read moreschedule. The tech was professional and on time. Treatment has been very effective thus far. Highly recommend!

I called and received quick responses to my questions. Very professional service. Thank you.read more

Nothing but good things to say about Proactive. Charlie has been amazing - an excellent brand…read moreambassador. He's professional, personable and very knowledgeable about pest control. His tactics have yielded substantially favorable results - essentially eliminating the pest issue we'd been experiencing. This in an extremely challenging environment as well. I'd recommend Proactive to anyone who asks.

Kevin came to my house yesterday to treat the house with bug deterrent and did an amazing job! He…read morewas professional, polite and very kind. It was in the 90's yesterday but the heat did not stop him from doing an amazing job!

Disclaimer: I didn't actually use BPC, but they got sent an automated request for an estimate when…read moreI was looking to have some nests removed from my house. The reason I'm reviewing is that they were very responsive, and even when they were unable to provide the service we needed, they recommended another company who ended up being very helpful. Great customer service!

Just finished my walkthrough and service with Tom. He was so kind and full of information it was…read moreso reassuring that he really knew what he was talking about. There wasn't any of that weird pressure to do the maximum like other pest control companies. I also had to reschedule numerous times and each time Kate was understanding and flexible. Highly recommend to anyone!

Dr. Shah did an excellent job - inspected thoroughly and put traps and bait out where the rodents…read morewould find it. He's been back a couple of times now and said he would come back several more times until the problem was resolved. Very professional.

After reconnecting, Amer and I discussed the miscommunication and we quickly setup an appointment…read moreto revisit the issue. he showed up completely prepared and treated the area with the bees. 3 days later, I'm happy to report that they are no longer an issue. I appreciate Amer coming back and taking care of the issue.

Honest, easy to work with, and do a great job…read more Highly recommend to anyone in the area looking for the best Miceproofing they can get.

I was working outside and probably left the door open and some mice got in. We set some traps and…read moreprobably killed them. We still called The Mice Guys based on reviews and they responded quickly. I wish I had called them sooner. They spent a day sealing up all the possible entry points around our house, caulking around doors, along foundation and anywhere there was a gap. Great job, they did a collection of sealing tasks I had meant to get around to and did them much better than I could have at a reasonable price.

I requested service Thursday afternoon. The response was quick. I was informed that the next…read moreavailable time would be Monday afternoon. As I was only seeing Roaches every other day. I chose to wait, based on yelp reviews. Brian showed up on time and sprayed the whole building. He sprayed every where I wanted plus. I got a report from him, with the bill. For the work down I feel like it was a good value. I'm going to have him back for a follow up. Great info on bill (chemicals) and internet says yes to follow up. Very happy with the service!..... Today's Wednesday and I keep looking but nothing!....

We had a mouse in our basement and grizz was extremely helpful in getting rid of the problem :)read more

Easy and fast communication. Quick and thorough appointment. Provided detailed report over the…read morephone. Very professional and solved our problem in 1 visit.

We have ants and silverfish problem in our house…read more Emil did a great job with the customer service, very helpful, responsive, and gives a pretty good rundown what would be expected. The price is pretty reasonable, especially for 2 pests, and not overcharged as other companies. It comes with 2 visits, 2 weeks apart from the first. However, the on site experience was not as great as mentioned. Technician came, went to spraying right away, and it felt like he was in a rush. Did not really check what might be the cause of the infestation (would not be an easy thing to investigate, but we did not really see the effort to find the cause). We see a great reduced number of ants, but still see a few lingering around, not as concerned number as before, but we feeling better about the ants. Also, 2 weeks after the second treatment we keep seeing silverfish back even after the treatment and trap was applied (they mentioned the number might increase the following week/10 days after treatment due to them trying to leave the premises, or longer since the treatment is pet/child safe product and it might take a bit to work). After the 2 visits, extra visit/treatment will cost extra, even with some pests coming back. - Giving a 5 stars still since they gave me a full refund due to my dissatisfaction with the service on site. Treatment did not do as well to the my pests situation, but great customer priority, owning up to their words, and honesty overall.