Darryl Duncan (owner of D & D Mechanical) met with us at our home on 2/1/17 pursuant to problems with our HVAC system. He evaluated our system and recommended installation of a new system. We agreed. He promised us a contract and to execute on the installation by the end of April, 2017.
After persistent efforts to make contact via text and telephone, to which Mr. Duncan did not respond, he finally responded on 5/11/17. He agreed to come again to our home and get the installation process started by May 12 or May 26, 2017. We never heard from him again until we sent a strongly-worded text to him on July 11, 2017. He responded by saying he got "overwhelmed...was having some problems with some help...and was not taking on "any more projects until October, 2017."
Mr. Duncan lied to us about the installation. He never communicated with us for months. He kept us waiting for this HVAV installation, delaying it for 5 months. read more