I contacted Hirschberg because I had used them previously for a couple of small jobs. This time I…read moreneeded a toilet fill valve replaced, a hot water faucet repaired, and possible insertion of a bidet wand on one toilet. I had the fill valve purchased new from Home Depot as I thought it would save me money to have my own new part. I also had the bidet wand. As is typical for some companies today there was a charge to come out--not to be applied towards my bill. The young man came in to see what the work was and then out to the truck to call the office on pricing. I told him/showed him, the fill valve I had purchased. He told me they will not use customer provided parts. I asked him to ask the office again about this policy , he did, and nothing changed. His pricing for these 3 jobs was over $900. I told him I wanted parts and labor to be itemized. Answer was 'we don't do that', 'we have flat fee pricing'. Between the cost and their refusal to use the new part I bought, I told him to only handle the fill valve part of the job however I insisted on an invoice with parts and labor itemized. Again, they refused to do so. I called the office to speak to the service manager, and he again refused to comply with my request, again repeated the flat fee pricing. In the end I got no-where. I asked to see the box the new fill valve came in--no surprise--same company part as what I had purchased. Cost for the 11 minutes max it took him to replace the part? $373.12 to include the $79. arrival charge. Did not get an itemized bill. What are they hiding? Knowing cost of parts and cost of labor is a routine and reasonable request of a customer, and many companies automatically provide this information without being asked. Addendum: I had the other 2 parts of the initial job completed by another company for $265.00 and automatically received an itemized bill. Note that even combining the two companies charges, the total is not close to exceeding $900 which Hirschberg quoted when they job costed initially.

Hirschberg Mechanical replaced my water heater within 24 hours of my call! The service team was…read morepolite, courteous of my home and professional. They were knowledgable in describing the problem and showed us how to use the new unit properly. Appreciate the prompt professional service at a reasonable cos! I trust this team with all my home repair!

Easily the worst business I've dealt with while living in Bensalem these past six years. They…read morereplaced our garbage disposal and "fixed" our leaky shower. The shower is now worse than ever and the garbage disposal stopped working after less than 4 months. Even worse, in the last 8 days I've sent 3 texts, called 2 different numbers twice each, and left a total of 3 voicemails. I've not heard a word back from them. I'd highly recommend looking elsewhere.

Outstanding service from the initial call to completion. My water heater died New Years eve…read more unexpectedly ! I called 5 other companies who did not answer and 3 never replied. Will and Owen both called me immediately and we more than friendly and understood the situation. They immediately scheduled an install that worked well for us. The work was impeccable and they followed all current covid protocols. They were promt, clean, friendly to our dogs and finished in the time frame they committed to. I even got a follow up call to see if everything was working well. Highly recommended them.

Very responsive. Honest about repairs and pricing. I checked out the negative reviews. They are…read moremostly the work of one client. I have never had a problem and highly recommend them.

My heater was acting up and not keeping temperature My…read moreoriginal HVAC guy retired and sold his business to a large multi office company I didn't want that I wanted a local professional competent HVAC company that I could have a maintenance contract with and would be focused on good customer relations and service Newtown HVAC is absolutely that company! Don the owner came out multiple times to try and diagnose the problem He was there multiple times when the issue became No Heat and as we all know it's Winter He tried to resuscitate but it was too expensive and old to fix I have a brand new Energy Star heater he installed in one morning when it was determined my old heater had a cracked component Don and his team and Amanda his secretary are the BEST Looking forward to a long relationship with a wonderful professional HVAC contractor Call Newtown HVAC you will not regret this !

I had a serious septic line failure. When I called the…read moreoffice and told the receptionist about my problem she put me on hold for less than a minute, and when she returned she informed me that owner would be out to assess the situation within the hour. Dave Bowman showed up promptly and did a thorough assessment. He then scheduled me for the next day. The plumbers showed up at 8:30 and proceeded to work nonstop until the job was finished. Dave Bowman showed up at the job site several times throughout the day which was reassuring. The crew of plumbers were very professional, courteous, and informative. When they were done they did a thorough job of cleaning up. I will be using Young and Bowman for all my future projects. I highly recommend Young and Bowman.

We scheduled them to install our faucet and garbage disposal. When we called, we were told to pick…read moreany garbage disposal, so we did. When the plumber came he said Moen is the worst brand and then told us we bought the wrong kind, we need cordless. When my fiancé tells him that we were told by the woman he spoke to when he made the appointment we didn't need a specific garbage disposal, he said we can't listen to the office because "they are just two women who don't know what they're talking about".... Yikes! The plumber was impatient with us for buying the wrong garbage disposal, and said he couldn't do anything and wouldn't be able to come back for days. I walked out of the room and my fiancé stayed with him asking what we should do - we just need to get a new garbage disposal that doesn't have a cord. So we call the office when the plumber leaves to see when we can get another appointment and the woman says tomorrow. Great. Then we get a call back and the woman says the plumber won't be returning to our home because we did not take his advice and he's an expert of 25 years and she hung up on us. Steer clear of these guys.

I've had JA Smith servicing our HVAC system for 2years and I'm completely satisfied. They stand by…read moretheir work and are competitively priced. Their technicians are knowledgeable and respectful of our home. I would recommend them for any residential installation project or any maintenance requirements.

Our family of 5 (including 3 young kids) has been without heat for over 4 weeks due to exceedingly…read morepoor service from JA Smith and I would urge you to avoid their business at all cost. We have no clear path or timeline for getting our heat back and are extremely concerned at the integrity and competence of this business. Ours heat stopped working in the downstairs part of our home which includes the kitchen, living room and kids basement playroom. It took them 3 full days to send someone to investigate the issue despite it being below freezing the entire week. When someone finally did arrive, they told us a critical part broke and we needed to wait 2+ weeks for it to arrive. Then they brought the wrong part. Then they said the part still isn't fixing the issue. In the meantime, we've endured multiple days of below freezing temperatures, a snowstorm and multiple dinners literally wearing coats. We've tried calling the owner and his response was entirely unhelpful and apathetic. At this point, they can't explain why the system they installed one year ago isn't working. In the meantime, the service people that have come to our home have literally napped in our kids playroom couch and smoked pot in our driveway while "waiting for tech support. Attached is an image of my kids couch in our basemewhich is drenched in sweat and body odor from where the most recent techs slept. We've also spent a fortune on running space heaters to keep the house mildly functional.

Just had our HVAC replaced. Matt and Cole spent the entire day removing the old and fitting in the…read morenew. So many customize things needed to get everything in place. These dudes were committed and spot on to making the installation perfect for our home. The company has been reliable, timely and service we can trust. Boo Ya for their great service!

Great work. Very clean work very professional work. The guys were on time and keep me updated on…read moreeverything. Matt Matt Andy

I turned to Yelp to find an HVAC company to install a natural gas heater in my garage. I came…read moreacross Northampton Heating and A/C and was happy to see 1) they were local and 2) all the 5 star ratings. I figured all those 5 star ratings couldn't be wrong. And happily they weren't. Throughout the whole process, from quote to installation, Bill was informative, friendly, neat, and professional. He took pride in his work and genuinely appreciated being able to be of service. He even went above and beyond and replaced a busted vent he noticed on our clothes dryer. I'm looking forward to a warm garage come next winter and will be calling on Bill for any future heating and A/C needs.

I continue to call Bill when I have a heating or cooling problem. I just had him here today (Oct…read more2020). He's as good and honest as I remember. He fixed my furnace. The pilot light wouldn't stay lit. He worked his way from all the obvious and inexpensive fixes and only got to the more more expensive ones when the simple fixes didn't work. He communicates very well -- he told me what he tried and what was next as he went. I ended up needing a new gas valve and pilot assembly. In my 20 years here, I have never seen my pilot so strong. I'm very pleased with his work. He also helped get my potbelly stove with a gas assembly working again and had some helpful thoughts for how to make it retain more heat.

I have been with Engel Heating and Air Conditioning for many years. The service has always been…read moreexcellent both over the phone and in my house. I started using them several years after I moved in to my home. I had neighbors who used them and were very happy. Whenever, I had a problem they were there to fix it, give me suggestions, and always made sure I knew what was happening and why. I find the money I spend on their contracts taken care of what needs to be done. It is money well spent. Over all I have found their prices to be fair given the current market, tariffs, etc. I recommend them for your heating and air conditioning needs.

My family has been using Engel for years. Sadly, we reached out in advance of the recent January…read more25, 2026 winter snow storm to get a component replaced for my 93 year old mother. We were told the part was in and it would be replaced the Friday or Saturday at the latest BEFORE the storm arrived. My mother/I called on Friday/Saturday before the storm and Sunday/Monday during/after the storm. We only get voicemail and no one has called us back. We have tried THREE different numbers which all end at the same voicemail. However, our neighbor three doors up, who also uses Engel received a call back and has an appointment on Tuesday. They are getting a full heater replacement while my mother is only having a component replaced in order to control her fluctuating temperature. Unfortunately, without the new board, her utility bill has doubled! The lack of response and the unrealized and undelivered expectations for an elderly person who is trying to survive the winter with temperatures in the teens is unacceptable! Shame on Engel for the poor attention and customer service to a 93 year old woman's simple needs. Note: Engel managed her to this timeline, not the other way around.