Arrived on time, were courteous and friendly and were very thorough with diagnostic testing and…read moretroubleshooting of my heat pump issue. Discovered problem was something simple and was fixed without any additional cost. Would highly recommend and will use them again.

Excellent service at a fair price. Had humidifier installed, initially didn't work due to defective…read moreparts and these guys came back 3x (total of 4) to make sure the job was done properly, and communicated clearly every time. Exceptional professionalism and quality of work.

We have used McGlinn & Son to service my two heater & air conditioning units for over 20 years…read more Service has always been prompt, reliable and reasonably priced. This year we finally had to replace both of my units (one was 31 years old and the other was over 40). Gerry and his crew did an excellent job. He recommended a ductless wall unit to replace one of my units, which saved us a good deal of money. We are very happy with everything. They are the best!!

We woke up to our furnace not producing heat. Called McGlinn & Son and Gerry came out and had it…read morefixed same day for a reasonable price. Very thankful!

Our heater stopped working on the coldest day of the year. My husband is a consultant to large…read morefactories. The same automation that controls factory robots is inside the heater. So we can't be fooled. The tech tried to tell us that we needed to replace the control board. That's a $2,000 repair. We said no, but still had to pay $300 for his service call. Then we called a competitor who showed us that our problem was a hypo-allergenic heater filter with a weave so tight that the heater shut down rather than pump more air through that filter. It cost us $150 for the other guy's site visit and $35 at Lowe's for a new, less tightly woven filter. Problem solved. Don't go to Scatton's.

Scatton's is awesome! We recently had a problem with carbon monoxide which the fire department said…read morewas caused by a defective 14 year old furnace which was rusted inside. We are grateful the co detectors were working! This happened on a Monday. By Monday afternoon we had an estimator arrive to give an estimate. We decided to replace both furnaces and A/C units. Scatton's rearranged a few schedules to do our installations on that Friday with two crews. The crews were very professional and courteous and explained everything to us in detail. Their cleanup was immaculate. I highly recommend Scatton's and will be using them in the future for all our HVAC needs.

Aaron was very knowledgeable and responded quickly to my issue. When he arrived, he was able to…read morefind the source of the issue. I would recommend him.

Aaron did an excellent job diagnosing an issue with my heater that was blowing cold air. Horizon…read morehad initially quoted me for a sensor replacement which wasn't the issue, Aaron quickly identified the real problem and fixed it right away at a very good price. My in-laws spoke highly of his work, and he truly lived up to their praise. I highly recommend him!

I am writing to express my extreme frustration and disappointment regarding the tankless water…read moreheater your company installed at my property. We have spent 2 years dealing with inconsistent hot water, since you installed a new tankless water heater and as of now, we have no hot water again. This has been an ongoing issue; the original unit was installed just over 2 years ago and was replaced only a year later with the same model. Given that the replacement unit is now failing as well, it is clear that this specific model is unreliable. We are requesting a replacement with a completely different model to resolve these persistent issues once and for all

DO NOT HIRE OR SO BUSINESS WITH THE LIARS AND THIEVES!!! IF…read moreI could give them negative stars, I would. And here are the reasons why I would give them negative stars. 1. Overpriced. It cost me over 600.00 dollars for a new anchor bolt installed. Then, I was quoted 1,800 for a basin replacement.... And I had to provide the basin 2. Poor quality of work. My tech Destin obviously did not know what he was doing. Not only did he not only not change the flange, install a new seal, caulk the toilet, he didn't even tighten the toilet down!!!!! I called because I saw my anchor was rusted away and the toilet was rocking.... My toilet is still rocking and now my toilet is having issues flushing. 3. Customer service. I have called times. Every time the very nice dispatchers would apologize for the inconvenience and say that they were trying to contact the manager. I was told that the manager would call me back soon. And guess what, he still hasn't. I am truly disappointed in a Christian.

Joe came to our home and installed a humidifier and also connected a gas line. He was a very…read morefriendly person and a pleasure to have worked with...but...We spoke to him about coming back when the stove top delivered to help install it when we talked about the cost he charged...and it was stated it was included. We have tried contacting him multiple times and haven't gotten a response. Now our calls are sent to voicemail. Finally, when it was connected without him, we were told there is a leak in what had been installed. We wanted to give him the opportunity to fix it but no one answers or calls back. Update: no response still. We had two plumbers come out and couldn't believe this is how it was left. There was also no shut off valve installed on the same floor which was out of code. Surprised a licensed plumber would leave anyone in such circumstances, especially with a small child in the home.

We just moved into our very first home and panicked when our thermostat went blank. Joe arrived…read morepromptly and discovered that the mysterious emergency switch in our basement stairwell actually turns off the entire HVAC system, including the thermostat. Yikes for us, but easy for him to get the job done. He serviced our system and gave us an estimate on a replacement for the 22-year-old AC unit. We bought our own Google Learning Nest thermostat off Amazon, and you heard it here first folks, DON'T DO THAT! It wouldn't work and I regret not letting Joe provide it himself. He reinstalled the old thermostat and now we've got a tuned up HVAC system that runs better than ever. When the bell tolls on our ancient AC, we'll have Walsh & Son handle it all like the pros that they are. Thanks, Joe!

Our experience was exceptional. Dan did a great sales job and was patient with my many questions…read more He was quick and efficient and a true professional. The service team was awesome - on time, efficient, knowledgeable and fast. Beautiful job and I've never heard a quieter AC with my new Carrier system. It is the first day and I wanted to say thank you to the team!

5 star service doesn't say enough about Bill Burke (owner) and his employees that replaced our old…read moresystem to a Carrier Infinity System. Prior to install, Bill reviewed the old system, each rooms airflow and overall whole home air flow, air filtration/condition (humidity/dehumidify) to offer the best suggests/solutions that matched our needs and solve old problems. It's very rare to find a contractor who is responsive, shows up, knowledeable, delivers quality service and is fair. All around professional and very much appreciated. We are so grateful and highly recommend Bill and TCS Team ! Chris & Maria - Doylestown

My AC unit completely stopped working last night and I called the owner, Tom, at 8pm and he…read moreactually answered. He was able to come out the very next day and fix the problem. What really stood out was how detailed and honest Tom was about the work. He explained everything clearly, didn't try to upsell me on anything unnecessary, and made sure I understood exactly what was done. I believe Tom is the kind of person you can genuinely trust. I'll definitely be reaching out to him for any future HVAC needs. If you're looking for someone reliable who actually cares about doing the job right, call this company!

Very rarely do you get support from an HVAC company that results in looking forward to potential…read morefuture projects, but Tom (owner of Universal) did just that and provided amazing service today. I own lots of properties and have had my share of hvac issues as an owner and landlord. Tom came to my house, went above and beyond checking everything on both of my systems (when he didn't need to), diagnosed the issue with my upstairs system, actually fixed things fully right then and there, and then charged me a very reasonable service cost. If you have any HVAC issues in Philly and don't want to be ripped off or misled, you should call Tom!

The boiler dumped all the water and things were getting chilly and all this just a day or two…read morebefore thanksgiving, thankfully the folks at McMacken shuffled some jobs around were able to come help us out ! The owner showed up himself the next morning and got to work diagnosing the problem and replaced the failed parts. All things considered I felt that the price was fair and I am grateful they understood the dire situation for my family. Thanks!

Recently we had a significant radiant heating problem that was determined to be basically unfixable…read moreby a large heating/plumbing company that we initially contacted. We discovered McMackin Mechanical following a referral from our semi-retired plumber. McMackin come to our home promptly, diagnosed the problem, prepared an estimate and completed the repair all within a very reasonable period of time. Their professionalism and problem-solving abilities were outstanding. Thank you Nick and Dan