Justin was an amazing find. I called him after realizing my water heater was leaking and he gave me…read moreadvice on what to do until he could come out and even offered to come by and turn everything off for me. He was able to move things around and come out the very next day to remove the old and install a new water heater. He was quick and explained everything he was doing. Super nice guy and would highly recommend!

Justin was amazing he came out immediately, looked at our problem a broken garbage disposal and a…read morefew other things we were looking at doing around the house including replacing the hot water heater. He gave us a quote right away and replace the garbage disposal the same day. He is coming back next week to replace the hot water heater. I was very happy with the service and his prices were great, I have found a plumber that we will use moving forward.

I had to get my AC/heat pump replaced. Unlike the other companies I got a quote from that involved…read morehigh pressure sales and trying to sell me something more than what I needed. They were low pressure and presented me with exactly what was best for my place, not their commission. On the day of the install 6 people arrived working on the outside heat pump and the indoor condenser at the same time. They arrived at 8am and were done by 3pm. I live in a condo on the second floor and the AC is located in the ceiling. In spite of all the dirt and debris, the hallway was immaculate. They even wrapped the condenser with two layers of insulation so it would not sweat and damage the ceiling tiles.

This company may very well have skilled workers but their communication skills stink. A technician…read more(Ethan) showed up at a rental property I own last Monday and according to the tenant was there for 5 minutes. I received no information or call back from Ethan. I waited a couple days and called their office again and was told they were writing a proposal and I would hear back shortly. I waited another 4 days and called again and got the same reply. So now it has been a week and the manager Chris finally called me back to say they were declining the job and they would refund my $89 estimate fee. No problem there but I really should have been informed at the start that their evaluation would take over a week. Communication is every bit as important as expertise

Al is a great guy. Took care of everything in a timely matter. Would recommend Al for your plumbing…read moreneeds

Took 2 phone calls to get him to come out then 3 phone calls leaving messages to get a quote for…read morethe work we needed done and still haven't heard back from him. Very unprofessional. At least just let me know you cannot do the work.

We're Gold Shield members and were disappointed with our recent service visit. A technician came to…read morecheck our dishwasher, was at the house for only a couple of minutes, and we were still charged the full diagnostic fee. I completely understand there are costs associated with travel and expertise, but I expected our membership to provide more value or some reduction in situations like this. As it stands, it's hard to see the benefit of being part of the program.

TWO WORDS: STAY AWAY…read more I contacted IT Landis for service on our 20-month-old Lennox heat pump with an auxiliary propane furnace because they advertise themselves as a Premier Lennox Dealer. The system would not reach the thermostat setting of 69°F and was running 24/7 without heating the home. Visit #1: The technician suggested we run our ceiling fans in winter mode and that the outside temperature was very cold (NO FOOLING THAT'S ITS COLD OUT-IT'S CALLED WINTER). No diagnostics or meaningful troubleshooting were performed, and the problem was not resolved. Visit #2: Two days later the same technician returned. At 11:00 AM the thermostat was reading only 64°F despite being set to 69°F, yet he again stated there was nothing wrong with the system. We then contacted the service manager, Dominic. Unfortunately, the conversation was extremely unpleasant. He was dismissive, rude, arrogant and said he would "do us a favor" by sending another technician, even though these were paid service calls. Visit #3: I mentioned to the Tech that we could smell propane in the attic where the furnace is located. The technician responded that he works with gas and oil so often that he has "no sense of smell," and again concluded there was no issue. The following day our propane supplier delivered fuel and immediately identified a gas leak in the furnace gas line--in the same area the technician had reportedly checked. We had to hire a plumber to repair the leak at a cost of $475, which should never have occurred. Visit #4 I called IT Landis after the gas line repair that was caused by the first tech and this tech again stated that the house was warm. I attempted to explain that the outside temperature happened to be 68 degrees that day so the inside temp was reading 68 but the system still did not heat to the 69 degree set point on the thermostat Visit #5 and Resolution: After four visits from IT Landis with no solution, we contacted another HVAC company. Within 15 minutes, they identified the real issue: the trunk line supplying heat to the first floor had become disconnected/loose, meaning the system was heating the attic instead of the living space so the thermostat would never reach the 69 degree setpoint. The repair cost $520. In total, FOUR IT Landis "technicians" failed to diagnose OBVIOUS ISSUES, including a gas leak that was caused by them and a disconnected/loose trunk line. Between the poor diagnostics and extremely unprofessional customer service from management, this was the worst service experiences I have ever had. BTW, the arrogant service manager had the audacity to mail us an $800 bill...GOOD LUCK ATTEMPTING TO COLLECT ON THAT. We spoke to an attorney and was advised that we should file a lawsuit against IT Landis for creating a potential fire/explosion/carbon monoxide hazard that they caused with the leaking gas line, excessive propane usage due to the gas leak, and their inability to repair the trunk line issue thus causing the furnace to run 24/7 for over two weeks causing us to incur over $2100 in unnecessary propane bills. Based on our experience, I would strongly recommend looking elsewhere for HVAC service. DO NOT USE IT Landis

I am so glad Mike at County Line Plumbing & Heating assisted me with Sump Pump issues. He responded…read moreto my call same day, and was able to complete the needed work quickly. Mike is extremely knowledgeable and professional. I have dealt with several plumbers prior to moving to the Warrington area, and always felt like I was being price gouged. Mike's pricing was very reasonable and his work is outstanding. I highly recommend Mike for all your plumbing & Heating needs!

We hired Mike from County Line Plumbing to replace our old water heater and Mike did a great job at…read morea fair price. He was on time and very friendly during his time in our home. I highly recommend Mike and County Line Plumbing to anyone needing prompt and professional service to their plumbing needs. Thanks again Mike for a job well done. Tom & Robin Chalfont, Pa.

3/9/21 Josh was recommended by the township to handle the bilateral inspection after we were…read moreconstantly chasing Zoom Drain around for 3 days while they played endless games with us about when they were going to come. Josh was responsive, prompt, and communicative. I had called & asked prior to his visit if, when he was here, he would be able to fix a pop up drain and leaking jacuzzi jet. The jet proved to be more involved and it would have been a seek and find for parts from jacuzzi because the tub is 30 years old. I let him know not to pursue that as the jets on the tub are functional. He was able to easily fix the pop up drain and cleared the drain for us too. Josh was professional, fair in pricing and a pleasure to work with. If you need plumbing work call Aiken & Sons. Don't waste your time hounding and chasing after Zoom Drains or Horizon Services. Give your business to a company that treats you with respect for you and your time. Five Stars! Thank You Josh- I wish I would've called you first! I would have saved myself a lot of aggravation!

Used Josh on a few repairs and felt compelled to leave a review. The quality of work,…read morecommunication, and price were outstanding. He will be our go to moving forward and I'm glad we found him.

good people, today Steve Phy showed up diagnosed the problem and fixed it. Nice guy knows his…read morestuff. Local Conshohocken company.

I have used Masciantonio Plumbing since 1976 at the two houses I have lived. Until last year it was…read moreowned by RH. I have ALWAYS had POSITIVE experiences with RH during those 50 years. Steve Phy now manages Masciantonio Plumbing and I recently had the drain pump replaced in my laundry room. Rather than post a detailed timeline I thought less was best: At Home Depot the pump was $650...and my bill $1410.11 for a 2 hour service visit. Claire Wcislo

Saved us a lot of money by diagnosing our issue correctly after years of plumbers doing a simple…read moresnake, only for the issue to return. The problem was bigger and this company found it and fixed it at a fair cost. Definitely recommend !

I have been dealing with Ron for years.After running a business for 38 years I appreciate the…read moreprompt service and fair pricing that Ron and his team delivers.It is so important to know I have a contractor that is there for me with a phone call.Continued Success. Anthony Palmieri