I had a serious septic line failure. When I called the office and told the receptionist about my problem she put me on hold for less than a minute, and when she returned she informed me that owner would be out to assess the situation within the hour. Dave Bowman showed up promptly and did a thorough assessment. He then scheduled me for the next day. The plumbers showed up at 8:30 and proceeded to work nonstop until the job was finished. Dave Bowman showed up at the job site several times throughout the day which was reassuring. The crew of plumbers were very professional, courteous, and informative. When they were done they did a thorough job of cleaning up. I will be using Young and Bowman for all my future projects. I highly recommend Young and Bowman. read more

We scheduled them to install our faucet and garbage disposal. When we called, we were told to pick any garbage disposal, so we did. When the plumber came he said Moen is the worst brand and then told us we bought the wrong kind, we need cordless. When my fiancé tells him that we were told by the woman he spoke to when he made the appointment we didn't need a specific garbage disposal, he said we can't listen to the office because "they are just two women who don't know what they're talking about".... Yikes! The plumber was impatient with us for buying the wrong garbage disposal, and said he couldn't do anything and wouldn't be able to come back for days. I walked out of the room and my fiancé stayed with him asking what we should do - we just need to get a new garbage disposal that doesn't have a cord. So we call the office when the plumber leaves to see when we can get another appointment and the woman says tomorrow. Great. Then we get a call back and the woman says the plumber won't be returning to our home because we did not take his advice and he's an expert of 25 years and she hung up on us. Steer clear of these guys. read more

I couldn't reach the company (not Young and Bowman) which had installed my sump pump and back up battery, and was having issues with the system. I was so desperate for help and called Young and Bowman. I spoke with Dave. the owner. Dave spent time on the phone, asking questions and trying to find out what the issue was before he sent someone over. In the end, he sent a great serviceman, John LaRocca. He showed up so fast. I was relieved! John found that the system was running continuously, and was hot! He was very concerned, so he shut it down. Because they did not install the original product, he couldn't replace the back up battery. But, he shut it all down, preventing damage. And a potential fire! He then told me to call back the company that had installed it and make them come out today. Because of John's knowledge I was able to relay solid info to the other company and they came right down, preventing more issues like flooding. And...John never charged me for a service call. Nothing. I tried to pay him, but he wouldn't accept it. I called Dave the owner and told him, "You just gained a new customer for anything to do with our plumbing!" These are awesome people. I am so thrilled to know they are around. read more

No hot water at 7 am. Called Young and Bowman at 7:45. Was told someone could be out that morning. John arrived around 8:15, diagnosed the problem, had it fixed in 30 minutes. No runaround, no up-selling, no emergency call charge (even though they were out within an hour of my call). John was friendly, courteous, and respectful. He answered my many questions with patience and in plain English. I later learned John has only been with the company since November but has been getting similar reviews! read more

we have used them for various plumbing issues and they are always nice. quick response time. courteous helpful knowledgeable. would highly recommend them. read more

Kevin was Very professional and thoughtful of us as customers by wearing a mask. Approached the problem and repaired it quickly. Explained water testing to us and tested our well pump. Excellent job. read more

Kevin showed up in a mask, was friendly and efficient! Fixed the issue immediately and gave sound advice for operating moving forward. I tried another plumber in the area, but they could not come out for a while and were very focused on cost. Young and Bowman was professional and really cared about helping. Noreen C. read more

The main cold water supply pipe sprung a leak, and naturally it was behind the hot water heater in the laundry room. I tried calling another plumber in the area, and they couldn't come out for a week--and that was only for an estimate. I called Young & Bowman in the late afternoon, and their service technician was available the following day around lunch time. I explained that since the hot water heater was already beyond its warranty of seven years, it might as well be replaced as well, rather than having it die over the winter. He was able to get a replacement hot-water heater from a second supplier (first supplier was out of stock), drain the old hot water heater, replace the leaky section of pipe, and install the new hot water heater--and bring the installation up to code, which it wasn't--all within three hours. Our technician was cordial, efficient, and very able to handle the situation--in cramped quarters. The price was quite fair, considering all that had to be done. He explained that he was in our community at a house with the very same problem just three days before--and a couple of other repairs in our community in the last month or so. It certainly pays to have someone work in our house who is familiar with the "lay of the land" in our development. This is the advantage of having a local plumber who is just a few blocks away--rather than some chain service whose nearest location is 15 or 20 miles away. read more

NOT RECOMMENDED. Gave us a quote to fix our water issue for almost $4,000. Wanted to tear up my lawn and the street. Yeah right. The problem was fixed with parts ($32.00) and labor ($190.00). Final cost was about $235.00. Forget about Young & Bowman. I would hire the Three Stooges before I'd consider going with Y&B. read more

our heater was not pumping out hot air. DJ was here within one day. Fixed and back to working, Efficient,professional.told us what the problem was back,diagnosed it and back to work in 24 hours. Did not try to up sell us into more services. Would highly recommend!! read more

Young & Bowman have been our family's plumber for years and years. They are trustworthy and know their stuff - and they come relatively quickly when its an emergency (and when ISN'T it an emergency when your toilet seriously malfunctions?) Nice folks. A bit pricey, but great customer service - and they come in the dead of winter to fix those leaky pipes. read more

Called to ask for information and help with a non-working furnace. The technician wanted to come right away and we scheduled a mutually agreeable time. The gentleman arrived promptly ... was courteous and professional. He had my issue diagnosed in 10 minutes ... fixed in another 15 and was on his way. (I considered fixing it myself but would have ordered an unnecessary part.) The service call charge was fair ... not the least expensive but not the most. I've used Y&B in the past and they impress me as honest and reliable. Update: Asked Y&B to service a humidifier that was leaking. Tech assessed, traveled back to office for minor part and installed. While installing minor part, he inadvertently broke a different part and left without explaining. The unit continued to leak. Charge: $180. I called to inquire about repairing the mistake and a different, more knowledgeable tech returned. This time, the unit was modified to stop leaking. Not an actual repair but I accepted it due to the unit's age. All good ... or so I thought. Two weeks later ... an invoice for $120 to repair the first tech's error. Really? I complained ... it was dropped. Dropping my review by 2 stars. read more

Tried to come in and do business here and the woman at the front desk was miserable - completely turned me off from wanting to work with them. Additionally there's a dog situated at the front door - I'm not a dog person and having to navigate past a dog is not really what I want when I walk into a business. There's plenty of competition for these guys.... I'd go to them. read more

The service techs are good but that's about it I needed an update to my zone valves paid for the work in advance took about 3 weeks for parts to get in. When they arrived they didn't have all the parts needed. Ended up doing half the job and came back not the next day but a week later. The pump they installed was faulty and made a squealing noise. That took another 2 weeks to get replaced.then I get a bill for the extra time and interest charges When I call and stated I paid already they told me it was for the new parts. I asked to speak with Dave the owner.he still hasn't ever called back. No follow up and a terrible customer service. I'll you some one else for sure read more

This company is so unprofessional. Once you let them into your house they will jack up the prices and it's a complete money grab. We literally caught them in a lie about their service and now in the process of suing them to reclaim money owed to us. Do not use them unless you enjoy major headaches read more

Be wary of the "free estimate" offer. They came out and started messing with our pipes, which made it worse, and then left us with no heat. I called to complain and they came back to "fix" the pipes (what they had made worse) and then sent me a bill for it. When I called to dispute, the woman on the phone cursed and me then sent me to court. read more

Our A/C died on the hottest day of the year. They came right out, diagnosed the problem and had it working within 30 minutes. Price was reasonable, considering it was after hours. read more

Young and Bowman have been great to me. I was new to the area 2 years ago and they ahve serviced my 120 year old house perfectly. The day before my wedding our well pump died and they came out talk to the neighbor to get water back up and running until they could provide a new well pump. Everyone has been great and timely. I would highly recommend. read more

Very expensive, charged me a full hour of labor ( for two guys - $170.00!) for a less than ten minute drive. When I called to address this they were unresponsive, had to call three times to get someone to deal with it. Very unhelpful. Used them for years, will never, EVER, use them again. read more

I have been a long time customer of young and bowman. As a contractor, I have had them on countless jobs over the years both at my own home as well as introducing clients to their company who are still customers. I called and asked them to come and take a look at a problem I had with a thermostat. After asking me to wait a week for service one of the HVAC guys came by the house, informed me that they couldn't do anything and they didn't have time on that day to help because they had another call to attend to. I asked the technician John if there was any charge for the day. He informed me that they wouldn't charge me because there was nothing they could help with. One week later I received a bill from the company for $115.00 for the service call, noting on the bill that had preformed no service. It is sad to me when companies put profits over their community. As a contractor, I understand that they have a business to run and overhead to pay. I would be more understanding if they charged me $50.00 for the call even though they didn't do anything. Their techs were here for less than 10 minutes. Young and Bowman is fine at what they do, like the 50 other companies in their area. If you want a company to build a relationship with and work with over time, I would not recommend them. After years of my loyalty to them, their only concern was profit. Too bad, in the future I will taking my business to and recommending McMackin Mechanical located in Doylestown Pa. as well. Brian is a fair and honest owner his guys are talented plumbers and HVAC specialists and he values the relationships he has with his clients. read more

My water softener resin tank recently needed to be rebedded. Dave Bowman, the owner of this company, came out and told me that the the manufacturer of my water softener was no longer in business. He provided a quote for $1750.00 to replace the water softener. I looked online and quickly found out that the water softener manufacturer was still in business right here in PA. When I contacted Bowman about his outrageous quote, he started to hem and haw and stammer that he got the faulty information from a distributor. Right! I did not believe his excuse for a minute. I will be kind and say that if he is this misinformed, then I would not trust him to do ANY work for me. After speaking with the manufacturer I contacted another company in the area who repaired my water softener for LESS THAN A QUARTER of what Bowman wanted to charge. Bowman also wanted to charge me $600 to install a $1200.00 water heater. Caveat emptor! Do your homework and at least get a second opinion before using Young and Bowman. I wish I could give them a zero star rating. I have told my neighbors about this situation and thought the general public in Doylestown should be warned too! read more

HONEST PEOPLE WHO PUT CUSTOMERS AHEAD OF THEIR OWN SALES, VERY RARE IN THIS BUSINESS!!. I called looking for them to quote me a new Heat/AC system after another outfit crashed my system during a tune-up (of course they would not accept blame for it and blamed the age of the system--and it is old). The owner himself, David Bowman, came and basically showed me that my furnace was not nearly as old as others had lead me to believe and in no way needed replacement, and my AC, though old, had only a minor problem that he fixed himself with a garden hose over about a 45 minute period. And in the end he did not even charge me a cent! He said he came out to give me a quote and that is what he did. Next day I had a reasonable quote for new AC --whether I replace it now or down the road, I will never again consider another HVAC contractor. These people are the salt of the earth --do not hesitate to trust what they say. Wish I could say the same for others who came to my door only looking to sell me a new system. read more