My AC unit completely stopped working last night and I called the owner, Tom, at 8pm and he…read moreactually answered. He was able to come out the very next day and fix the problem. What really stood out was how detailed and honest Tom was about the work. He explained everything clearly, didn't try to upsell me on anything unnecessary, and made sure I understood exactly what was done. I believe Tom is the kind of person you can genuinely trust. I'll definitely be reaching out to him for any future HVAC needs. If you're looking for someone reliable who actually cares about doing the job right, call this company!

Very rarely do you get support from an HVAC company that results in looking forward to potential…read morefuture projects, but Tom (owner of Universal) did just that and provided amazing service today. I own lots of properties and have had my share of hvac issues as an owner and landlord. Tom came to my house, went above and beyond checking everything on both of my systems (when he didn't need to), diagnosed the issue with my upstairs system, actually fixed things fully right then and there, and then charged me a very reasonable service cost. If you have any HVAC issues in Philly and don't want to be ripped off or misled, you should call Tom!

Yanni came within an hour of me contacting him, and resolved our issue quickly. Highly recommend!read more

Top-notch installation of HVAC. The crew was professional and knowledgable and quite thorough. They…read moreadjusted the system exactly and ensured that there was proper circulation of air in our whole office. The discomfort between the two is incredible!

Ended up needing a new heat pump after it working so hard during the past smowstorm. These guys…read morewere amazing, from diagnosing, to ordering a new heat pump and beginning installation - 1 hour. Few hours later - new heat pump installed (and it was raining most of the time for Nam working outside). Professional, knowledgeable, courteous and a reasonable price. Glad I called!

I spent almost $14,000 with this company to purchase a new hot water heater ( around $3,500) and…read more$10,000 for a hot water furnace. I purchased the both items from them brand new two years prio. I called the company to do maintenance on my furnace last year, the ma people either didn't show up or they called and said that they had other customers who needed their heating system fixed. After postponing , canceling, or not showing up at all, finally they scheduled a maintenance person to come out to do maintenance on the furnace and after the se person left the my furnace was pouring out water at a rate a full five gallon Home Depot bucket of water. I called the company and they said that's not the way the furnace was supposed to be functioning. They sent a second person out and he said m furnace is not functioning properly then he says " let me figure out how much we're going to invoice you ". I explained the furnace was practically new no one has touched the furnace that their people installed other than the person who allegedly performed maintenance on the furnace and the furnace was leaking water dramatically after he left and before he arrived and then after he allegedly performed " maintenance " the furnace was releasing water at a level of five gallons of water every ten hours. now second guy what's more money saying that the two year furnace that came from this company which was installed by their company was malfunctioning and they wanted money. I think this company are bunch of scam artist. they called multiple times a day soliciting maintenance work, demanding that they're paid upfront in advance. they don't show up for the appointment, reschedule , and then when they did show up the furnace is functioning worse than it was before they did the alleged " maintenance ", then they wanted to invoice me for showing up to fix what they screwed up. I don't recommend this company for anything,they're a bunch of scammers

Tom and Michael were great. They did routine maintenance on my AC units and explained everything…read morethey did to insure all was working good. Boyle has been doing my HVAC service for a couple of years now, and everyone they send out it top-notch. Thank you!

Ive tried a lot of hvac companies in the area and these folks are the only people who seem to know…read morewhat they're doing when it comes to my oil boiler. The service techs are friendly and the dispatcher is always nice and helpful.

Overall, great contractor. Quality of work was really good, same with the customer service and…read morepricing! Little slow to respond at times but nothing to be concerned about. Work performed was replacing all the copper in my house with pex and replacing a hose bibb.

I called Mike Mason because my husband broke the interior guts of our toilet while attempting to…read morefix a loose handle. He came out quickly and replaced everything for $295. Is that expensive? I have no idea, but the toilet is working fine now. While he was here for the toilet repair I had Mike give me a quote for a water-powered sump-pump backup. I was prepared to pay whatever the cost and have no idea (again) if the $1750 I paid for it was "a good price," but the job is done and the peace of mind I now have is worth the cost of installation. Mike is fast to respond, local, and follows-through on his promises. All the work was done promptly and I wouldn't hesitate to use Mike again in the future.

Matthias and team put in new Carrier HVAC system. Top level professionalism and follow -up. ESEread more

always available when needed. Budget plan greatly helps paying for services. Service people allows…read moresmiling and answer questions Even office staff TY

SK came out and did a seasonal checkup on our AC. We're new to the home and area and found SK…read morethrough Yelp. They were on time, checked out the AC, added coolant and then took a quick peek at the furnace. They said both look good for the age (17 years) and should be good for a while. I had questions about rebates for heat pumps and he had answers about rebates, rough costs and advantages of the new heat pumps. He reiterated that we didn't need to change out our current equipment but if we feel it's important for environmental reasons there are good options. We'll definitely be using them going forward, and have a fall furnace checkup scheduled.

since 2018 Saki has done the yearly maintenance our rental property for $54. Last cooling season he…read moresaid the outside unit was near the end of its life, the unit was in the house when purchased. It''s a rental when it dies, we'll replace it. On the first cold day this winter he claims the heater is all rusted out in the exchanger and has to be replaced, along with the entire system because a new heater can't work with an old air conditioner. Our neighbor suggested we call their guy. He's been in business for 30 years. Needless to say, the heater was not rusted he showed me the unit was very dirty, the fan motor and wheel were clogged with dirt and there were two dead birds in the chimney. The outside air conditioner was only 10 years old. I'm convinced SK had never done anything other than collect their fee and try to sell stuff we didn't want or need.

Fantastic job. Very quick to respond and very thorough. Came out within 12 hours to fix an AC unit…read moreduring heat wave. Life saving. Highly recommend

Quick service, straight forward pricing, very mindful of what solution would set me up for a better…read moreresult later. Was obvious that technician didn't want me to be unhappy. Easy to recommend.

Incredible service and quality…read more Excellent preparation and cleanup Knowledgeable and confident

We were desperate. Our prior HVAC simply threw up their hands when looking at our system. No…read moreinterest in helping, but was able to charge a hefty fee for simply condemning everything ! Then we called Cermignano. Their tech. tried a few things and said their sales team would be in contact to give us a few options. As it was about 90 degrees inside our house, he said he would put in the request as practically an emergency. And within 24 hours a wonderful sales person stopped a promptly provided replacement options/recommendations. We accepted their recommendations and within 3-4 days the new system was up & running.....and all this during a tremendous heat wave. To squeeze us in like that is worth more than 5 stars. Unbelievable professional & personal follow-up & communication. And we had no history with them.....we were totally new customers. Stupid other company with lack of professional approach lost a large sale. We are so glad to have found Cermignano. I never write reviews but these people deserve one. They went above & beyond for us.

Timeliness and fair, explained everything. Worked with me on financing, installation was quick and…read morein no time water heater installed.

Our technician, Gordon, from Gen 3 was great: professional, informative and hardworking. We were…read moreextremely satisfied with Gen 3's services and thought their pricing was fair. Will definitely use again.