I wish I could give this business 0 stars. Last year I called up Brotherly Love to have the coils…read morecleaned on the 2 AC units on my roof. I had recently purchased a duplex, and I didn't know the last time they had been cleaned. At the time I had no roof access, so I couldn't inspect the units myself. I am not a contractor/HVAC specialist, but I am handy. Richie came out, and was able to get onto my roof through a window, and I was thankful for that. Richie also inspected the units and checked my pressures and said everything looked fine. A month or so later the AC in my unit stopped working. Since Richie was willing to get onto my roof, I called him up again. He said I would need a whole new system. I admit, my system is old, but I said I didn't have the money to replace it (I had just remodeled my rental unit). Later in the winter I had a gas leak on the furnace in my rental apartment and I needed help with that. Richie had seen my AC and furnaces now 2 times and did not show up with the proper parts. He charged me and I finished the job myself with parts I ordered. Fast forward to yesterday, 10 months after my AC stopped working and I had a friend who is a contractor get me roof access so the AC units could be inspected. It turns out that whoever installed the units previously had installed a fusable disconnect with copper pipes instead of fuses and one had come loose. That was the issue. My AC unit was only getting 110v. A 30$ part fixed my AC unit after I had gone 10 months agonizing over what to do and having to buy window units because or a very obvious problem that Richie felt I would never be able to figure out. Don't go with this company, especially if you have an older system. They are only looking to upsell you, not fix problems. See picture below of the old disconnect and loose copper pipe.

Responsive and great communication. I called and left a Yelp message on a Wednesday night when our…read moreAC system seemed to be running slow. The tech called me first thing Thursday morning and came out within two hours. He was friendly and fast. Good price. We were very pleased with this service and would recommend! Thank you.

Contacted Bill from East Falls Plumbing as we were wrapping up a project this summer which included…read moresandblasting, powercoating, and reinstalling some radiators. We contacted Bill for the reinstall. He was communicative, on time, and responsive & effectively addressed all unforeseen issues during this project.

The gauge on our boiler had been broken for a while. Bill was very communicative and responsive to…read moremy husband's inquiries. On the day of our scheduled service, two workers under Bill came on time and worked on replacing the gauge. They did a great job at answering all of our questions and went above and beyond in their service. We are so grateful that we found Bill of East Falls Plumbing.

Always great honest local service. Will also warn you off brands that you cannot get replacement…read moreparts for. V helpful

Andy is a stand up guy! Prices are way beyond reasonable, and he arrived early and got right to…read morework. I HIGHLY recommend him for all of your needs.

I can't recommend George enough. He saved us bundles with sound, practical advice and provided…read moreservice on our mini-split system that gives us confidence going into the hot summer months. Last year two large companies recommended that we replace a set of mini-splits because they were 14 years old and showed signs of decline. They recommended the most expensive, top rated replacement. I got an opinion from George. He said "Why get the Cadillac when the Toyota will do?" and gave us an estimate half the size for a system rated only one point lower by Consumer Reports. Then he came out and said we should see how it does for the rest of the summer, since it was still cooling. This week he came back to evaluate it again. I was ready to spring for a new system. It wouldn't have taken more than a word from him for me to sign the check. But he was hesitant. Gave me the low down on how big companies want to prematurely replace working systems. "They're all about the installs." He recommended I run it until it quits. I hope he stays in business for as long as I live in this house!

Had my air conditioner replaced as well as my heater fixed. Professional and fast service.read more

I made an appointment with them to come service my HVAC system. They were to arrive between 12-2pm…read more At 1215pm I receive a call that they were not going to come today because two employees didn't show up for work. I had scheduled my day around them coming--they didn't know the employees didn't come to work until 1215? There was no way they could have let me know sooner and respected my time? They asked if I wanted to reschedule for the next day or wait until they knew whether they'd be able to make the appointment I made. Wait, what? They're offering to give me another appointment window that they don't think they can make? Why would I ever take that option? I've decided to go with someone else. I wonder if Kanze would charge me a no-show fee if I wasn't at my house at the designated time...

Friendly service and competitive pricing. However, their installation technicians cut corners left…read moreand right. Over the past few years since my AC was installed, I found ductwork and vent grilles that came loose because they weren't properly secured. In hindsight, I would have paid more for better attention to detail.

We had our HVAC system done my these guys. Amazing service and great pricing. Team was very…read moreprofessional and on time. I highly recommend this company.

They are very professional and give you all the information you need to make the right purchase for…read moreyour Heating and AC you will need.

We have used Keith to solve many problems with our air conditioning and furnaces at our investment…read moreproperties. He is very knowledgeable, reasonably priced and responds quickly. And he's a nice guy too!

So this review is coming from my heating panel, which was fixed by KLH months ago…read more Recently my air stopped working. I tried calling KLH again to come out and repair, but they never returned my phone calls, which I thought was weird. So, I ended up going with another company and he assessed that KLH had done the wiring wrong on my system when fixing the panel, causing the fan and the compressor not to work properly. This also caused my electric bill to be a lot higher than normal (I didn't pick up on this because I thought peco was just being peco; but I did note that the bill was higher). Anyway, so this other company was able to fix everything and get it back working again. I am so disappointed in the service of KLH, and the fact that this guy had screwed up my system and the way air was being pumped in. This could have done a lot more damage on my entire system if it had continued to run, costing me thousands of dollars.

Dan and his crew did a great job installing a new heating unit in my mom's house this past winter…read more Dan was quick to show up himself to initially give us an estimate, and get an appointment scheduled. His team showed up early, put down mats - then were on the roof, back and forth to the attic ... and efficiently done within a few hours. The white carpeting upstairs was spotless (ha, maybe even cleaner) after he left, so I know his guys worked carefully removing the old unit and shuffling equipment around. Before they left, they explained the new thermostat and made sure I didn't have any questions. Dan himself followed up with a text message to check in on us. He clearly cares about the work he does and wants to ensure customers are happy ... we're happy and now warm!

Dan and his team installed central air in our 100 year old house two years ago. The system works…read morewell and he still answers my texts and calls me back when we're having an issue - walked me through how to clean out a clogged filter line so we could get it back running in 5 minutes rather than waiting for a call out. Great work and great customer service.