Overall, great contractor. Quality of work was really good, same with the customer service and…read morepricing! Little slow to respond at times but nothing to be concerned about. Work performed was replacing all the copper in my house with pex and replacing a hose bibb.

I called Mike Mason because my husband broke the interior guts of our toilet while attempting to…read morefix a loose handle. He came out quickly and replaced everything for $295. Is that expensive? I have no idea, but the toilet is working fine now. While he was here for the toilet repair I had Mike give me a quote for a water-powered sump-pump backup. I was prepared to pay whatever the cost and have no idea (again) if the $1750 I paid for it was "a good price," but the job is done and the peace of mind I now have is worth the cost of installation. Mike is fast to respond, local, and follows-through on his promises. All the work was done promptly and I wouldn't hesitate to use Mike again in the future.

Yanni came within an hour of me contacting him, and resolved our issue quickly. Highly recommend!read more

Top-notch installation of HVAC. The crew was professional and knowledgable and quite thorough. They…read moreadjusted the system exactly and ensured that there was proper circulation of air in our whole office. The discomfort between the two is incredible!

Had a crash of my old furnace and a Comfort Care maintenance contract with H&H. Brian had Basil at…read moremy place on a same day basis. Both are terrific. Decided to replace the unit which is going on 14 years and is prone to glitches. had a next morning assessment from Jerry Dale who was extraordinarily helpful and professional. Great company with super techs and staff all around. Highest appreciation

Not sure what happened to this company. Used to be a quality organizatrion. now it is imposible to…read moreget anyone one the phone who has the avility to shcedule and help. Very disappointed.

Our technician, Gordon, from Gen 3 was great: professional, informative and hardworking. We were…read moreextremely satisfied with Gen 3's services and thought their pricing was fair. Will definitely use again.

Jordan came out this morning. Wonderful work . He explained what I needed and did the work in a…read moreshort amount of time. Very pleasant and knowledgeable thank you for the superb care!

It was nothing but God that sent me in my basement to see my boiler was flaming from underneath…read more Usually there's a glow but this was different the flames were coming outside of the boiler, the parts and chute was covered in soot. I immediately called the gas company and they came and shut off the gas line. It's the dead of the winter and now I have no heat. I didn't know where to begin. I checked the internet but nothing jumped out at me. I went on yelp and began reading reviews and I ran across Lawrence heating & air. I called spoke to a woman who was very pleasant and told me a tech could come out to assess the boiler to see if it was still usable. Joe came and he looked at it and said it it's a hazard. With all the rust and corrosion and not to mention whatever was on fire. He said it needed replacing. He talked to me about the options and stated I would get an email from the owner of my options. 30 mins later the email was there and everything was included. All the info I needed to know about the unit, specs, warranty, parts/tubing for replacement, price. It was a proposal. I reached out to Lawrence with my questions and he answered right away. I also stated my elderly dad lives with me and elderly need service as soon as possible. That was no problem. He sent me payment options as well. Once I accepted the proposal and date was locked in and they techs came the next day on time. Randy showed up first, then Joe & Chaly. They immediately put down floor draping and loaded all of the supplies , pipes , boiler, etc. They opened all the radiators starting at the top. All of them were pleasant and very Knowledgeable about their job. Any questions I asked Randy explained. They cleaned up behind themselves and made sure everything was put back in place. Once they were done Randy told me about my new unit and what was removed and put in. This company made the entire stressful event so much more easier, like a weight had been lifted. My house is warm and cozy thanks to everyone involved .. Great teamwork ! I would definitely recommend !!! Thank you so much to everyone that played a part in getting me back up in running !!

Needed my radiator fixed and requested someone to come out Monday. Quick easy scheduling process…read moreand the technician fixed the issue that day.

Arrived on time, were courteous and friendly and were very thorough with diagnostic testing and…read moretroubleshooting of my heat pump issue. Discovered problem was something simple and was fixed without any additional cost. Would highly recommend and will use them again.

Sold us on a family company. Showed up day of install with larger unit, placed outside unit…read moredirectly next to back door. Which my husband did not want, Anthony wouldn't move it. Was in a "got your money let's get this done quick job" kinda mood. Didn't connect part of unit (return) had to come back and take apart to fix only bc we noticed. Placed larger unit that we did not pick so close to powder room door you can only open door half way to get it, he did not care. If we got the unit that we agreed on it wouldn't be so giant in the space. Thermostat has been wacky since February. He told us needs to be replaced. Texted Anthony every week for over a month no response. We've been ghosted. Horrible experience basically our warranty is void bc we can't even get an answer from them. 1000% would not recommend.

Fantastic job. Very quick to respond and very thorough. Came out within 12 hours to fix an AC unit…read moreduring heat wave. Life saving. Highly recommend

Quick service, straight forward pricing, very mindful of what solution would set me up for a better…read moreresult later. Was obvious that technician didn't want me to be unhappy. Easy to recommend.

Heater was not working in the AM, call to Dean's and Daniel was at the house by 130, same day…read moreservice! Daniel provided excellent communication and information regarding the problem. He was very polite and answered all my questions. Nicole was also extremely helpful and paying the bill through Venmo was so easy. Highly recommend, will definitely use when my old cantankerous furnace finally goes. Thank you all for high quality service, not something easy to find these days!!

I had an excellent experience with Dean's Services. They responded to my inquiry right away and,…read moreinstead of just pushing to set an appointment, they actually walked me through some troubleshooting first to see if I could fix it myself and avoid a service call. That really stood out. When it turned out a visit was needed, they scheduled me for the very next day and even arrived earlier than expected (after calling to confirm it was okay). Once on site, they diagnosed the problem immediately, showed me exactly what was wrong, and explained everything in clear, simple terms including pricing. The repair was done quickly, and they made sure the system was running perfectly before leaving. Clear, professional, and genuinely helpful. Highly recommend Dean's Services!