I brought in my 2003 Magna that hadn't run in about 22 years and Mike made that thing purr like a…read morekitten again. I filled out the appointment details online but didn't hear back from them so I called and one of the mechanics told me "I'm too busy to pay attention to that online BS just bring the bike in and we'll look at it". They are busy and it took them about a month to get the repair estimate but once I gave the go ahead they were terrific about keeping me updated about the status of the work being performed. After Mike got done working on it and I took it down Tidewater on the way home the bike ran like brand new. Of course it helped that I had drained the tank before putting it into storage. Real old school, reliable way of doing motorcycle maintenance.

*****Racially profiled and accused of stealing during a test drive. *****…read more I came in to look at an ATV, I had already been in contact with CAMERON THE GENERAL MANAGER about a month before this. My jeep was in the shop so I wasn't able to buy one then. I went in and talked to CAMERON THE GENERAL MANAGER, he showed me the ATV and I asked if I was able to test drive the ATV. He asked for my license and I gave it to him. I rode down their road for maybe 4 seconds. I was trying to do a U-turn only to see CAMERON THE GENERAL MANAGER, chasing me down on a dirt bike and yelling something. I went into the main road to turn around and at this point he is right next to me. He cursed at me to "turn the fuck around" and I told him that's exactly what I am already doing.... We get back to the dealership and he asked me "so what did you think?" I said what was that about, did you think i was trying to steal this? He said "you never know" I asked him if people have come here to steal before he said "well they tried but i chased them with my dirt bike." I told him I'm not sure how many thieves text you from their personal number, drive their personal vehicle, and give you their license before they would steal something. I'm wondering if those same thieves were just people that requested a test drive like me. I asked for my license back and left. He did try to claim he was chasing me because I was in the main road, but he was flying down the street before I even turned into the main road so I know that is not true, it's an excuse. Extremely embarassing . I do not adivse you to buy here if you are a person of color.

I don't think there's any other spot I would recommend other than sunrise cycle I dropped my bike…read moreoff early in the week and I asked if I could order a tire to their location. They said that's fine. After four days of letting my bike sit in their shop while they worked on 100s of bikes all throughout the week, I finally came in because I got the news. FedEx had lost my package. They were Johnny on a spot. The front cashier ALEIDA asked me if I wanted to go pick up a different tire and I told her that was my only transportation I told her I could Uber, but she said that she wouldn't allow that. so she went out her way and picked up my tire for me so they could get started on my bike. The mechanic LOGAN came up to me. He said there's a lot of bikes in front of you, but I will get you done today. So after hours of him working on 10+ ahead of me the team stayed late just to get me back on the road talk about AMAZING service and care for other Riders. Big shout out to ALEIDA and LOGAN. Sunrise is a great team. huge respect 10/10 would definitely be back for anything.

I stopped by Sunrise Cycle recently to take a look at their inventory and it was a great…read moreexperience. They are conveniently located at 1559 East Little Creek Road in the heart of Norfolk. The staff was friendly and very knowledgeable about their product lines. They asked great questions and I will be back when I'm ready to purchase.

Chris does great work. Bikes they sell are quality. Sometimes it takes awhile to get things done…read morebecause they are genuinely really busy. The owner, jake, is incredibly nice and is conscientious when working with customers. 4 stars only because the worker, Richard, who only works saturdays, likes to act like he knows what he's doing. He doesn't, and you will end up being charged more for his work. Avoid that mechanic at all costs. Just take your bike in during the week and let Chris do the work. It'll save you money in the long run and you are supporting someone who does great work and is a kind person, rather than someone who is abusive to other employees and will tell you your lying if you say something is wrong with your bike. The only other game in town for this type of work is fusion, and you will be overcharged for shoddy work there, so just see Chris and Jake for everything.

i would give 0 if i could i was right down the street with an hour left before closing and i needed…read morea tire changed so i have a ride to work tomorrow because it's been my main ride for a while now and they said they couldnt do it and i find that real lazy of the employees and workers they need to do better!!!!! customer service was shitty

I recently started by All Out Cycles to check out their latest inventory. They have a great…read moreselection of the top brands available. The staff is friendly and knowledgeable. Great experience even though I didn't purchase anything on this visit.

Land and sea toy store for adults. Sell/service jet skis, pontoon boats, Indian motor cycles, and…read moreATVs. Also sell gear and accessories related to all mentioned. Buddy had his jet ski tuned up here and said they're the best in skill and service. Loaded it up ourselves post payment. Restroom on site.

Really friendly and knowledgeable guys. Got my bike tuned for a reasonable price. Seemed really…read morebusy, so took a week and a half, but really enjoying how my bike's riding now!

Excellent at color-matching!…read more I added a fairing to my motorcycle and Craig matched the fairing paint color perfectly to the battery cover I sent along as a sample. He also hand painted a white pinstripe line around the fairing, it was perfect! Amazing workmanship! Hard to find this kind of old-school craftsmanship and skill anymore.

I've stopped here a couple times buying stuff for my Grom and a jacket. Yesterday I stopped in to…read moreask a question about the financing stuff because I figured I messed up. Jeremy said let's take a look and I sure enough messed up he fixed my mess up and had me riding my new 2025 Honda Shadow Phantom home same day! And the jacket I bought was having issues Jeremy reached out to the sales representative and is getting me taken care of with that as well! Great company and great people!!!

Transaction went very smooth. Bought a Harley Davidson Topper! A+++ Customer Service and Great…read moreProduct. Would do business with them again anytime. Bought online through website.

Bought a jet ski from cycle city in 23 and Brian was my sales guy. Service has been great alsoread more

Service is OUTSTANDING! They take care of me and my bikes. When it goes in, I blink and it's ready…read moreand taken care of. They answer the phone and talk to their customers with eager to help. They treat me like family and I will always recommend this place!

Friendly great customer service extremely knowledgeable. Prices are better than other places. Not…read moreafraid to answer general dirt bike questions about bikes and gear. We didn't purchase our bike here but will be coming back for service, parts and possible bikes in the future.

always efficient and always fits us in for any service needed! great client facing team.read more