I don't think there's any other spot I would recommend other than sunrise cycle I dropped my bike…read moreoff early in the week and I asked if I could order a tire to their location. They said that's fine. After four days of letting my bike sit in their shop while they worked on 100s of bikes all throughout the week, I finally came in because I got the news. FedEx had lost my package. They were Johnny on a spot. The front cashier ALEIDA asked me if I wanted to go pick up a different tire and I told her that was my only transportation I told her I could Uber, but she said that she wouldn't allow that. so she went out her way and picked up my tire for me so they could get started on my bike. The mechanic LOGAN came up to me. He said there's a lot of bikes in front of you, but I will get you done today. So after hours of him working on 10+ ahead of me the team stayed late just to get me back on the road talk about AMAZING service and care for other Riders. Big shout out to ALEIDA and LOGAN. Sunrise is a great team. huge respect 10/10 would definitely be back for anything.

I stopped by Sunrise Cycle recently to take a look at their inventory and it was a great…read moreexperience. They are conveniently located at 1559 East Little Creek Road in the heart of Norfolk. The staff was friendly and very knowledgeable about their product lines. They asked great questions and I will be back when I'm ready to purchase.

I brought in my 2003 Magna that hadn't run in about 22 years and Mike made that thing purr like a…read morekitten again. I filled out the appointment details online but didn't hear back from them so I called and one of the mechanics told me "I'm too busy to pay attention to that online BS just bring the bike in and we'll look at it". They are busy and it took them about a month to get the repair estimate but once I gave the go ahead they were terrific about keeping me updated about the status of the work being performed. After Mike got done working on it and I took it down Tidewater on the way home the bike ran like brand new. Of course it helped that I had drained the tank before putting it into storage. Real old school, reliable way of doing motorcycle maintenance.

*****Racially profiled and accused of stealing during a test drive. *****…read more I came in to look at an ATV, I had already been in contact with CAMERON THE GENERAL MANAGER about a month before this. My jeep was in the shop so I wasn't able to buy one then. I went in and talked to CAMERON THE GENERAL MANAGER, he showed me the ATV and I asked if I was able to test drive the ATV. He asked for my license and I gave it to him. I rode down their road for maybe 4 seconds. I was trying to do a U-turn only to see CAMERON THE GENERAL MANAGER, chasing me down on a dirt bike and yelling something. I went into the main road to turn around and at this point he is right next to me. He cursed at me to "turn the fuck around" and I told him that's exactly what I am already doing.... We get back to the dealership and he asked me "so what did you think?" I said what was that about, did you think i was trying to steal this? He said "you never know" I asked him if people have come here to steal before he said "well they tried but i chased them with my dirt bike." I told him I'm not sure how many thieves text you from their personal number, drive their personal vehicle, and give you their license before they would steal something. I'm wondering if those same thieves were just people that requested a test drive like me. I asked for my license back and left. He did try to claim he was chasing me because I was in the main road, but he was flying down the street before I even turned into the main road so I know that is not true, it's an excuse. Extremely embarassing . I do not adivse you to buy here if you are a person of color.

Went down on my 22 Ultra in York County. SSHD Collision Repair took care of my bike, ordering…read morenecessary parts and making required repairs. They kept in constant communication with my insurance adjuster. My bike came back like new!. Already 1,500 miles on it since the repairs and it's running great. I can't say enough how much I appreciate them.

This has been the best dealership I have ever been to. The entire process from walking in to riding…read moremy bike home. Dean was the sales associate who was very knowledgeable and had all the right answers to my question. from the very minute I walked in I felt welcomed. not once was I pressure or did he perform any sales tactic you might encounter at a dealership. he kept it professional from start to finish. They also were easy to deal with when it came to a reasonable price point. if your looking to ride and hesitant of the experience give Southside a shot. I propose they will not disappoint. Also they give out the $350 Harley Navigation for free with the purchase of a motorcycle. that's a reason alone to give them an opportunity.

Really friendly and knowledgeable guys. Got my bike tuned for a reasonable price. Seemed really…read morebusy, so took a week and a half, but really enjoying how my bike's riding now!

Excellent at color-matching!…read more I added a fairing to my motorcycle and Craig matched the fairing paint color perfectly to the battery cover I sent along as a sample. He also hand painted a white pinstripe line around the fairing, it was perfect! Amazing workmanship! Hard to find this kind of old-school craftsmanship and skill anymore.

The crew at Cycle Word are great! I walked in on a Saturday at 1pm with a loose tire and rim…read morereplacement and they got me taken care of on the spot! Highly recommended with great customer service!

50% mark up on a farm 4 wheeler? They list a low price online and then have "Assembly" and "Prep"…read morefees that tally above 50% of the asking price for a unit that has been sitting onsite for over a year. Oh, and they won't quote over email or phone. Save your money and time; avoid these guys, there's better dealers in the region within 90 minutes.

I recently started by All Out Cycles to check out their latest inventory. They have a great…read moreselection of the top brands available. The staff is friendly and knowledgeable. Great experience even though I didn't purchase anything on this visit.

Land and sea toy store for adults. Sell/service jet skis, pontoon boats, Indian motor cycles, and…read moreATVs. Also sell gear and accessories related to all mentioned. Buddy had his jet ski tuned up here and said they're the best in skill and service. Loaded it up ourselves post payment. Restroom on site.

Worst service ive ever had. if you ask for a military discount you will be refused service. guy…read morebehind the counter couldnt spell customer service if you gave him the letters and a dictionary.

These guys are the best bike shop in Norfolk. I purchased my first bike there in 1986. ( yea, I'm…read moregetting old) I have purchased several others there since and have had D&D serviced them all including a Harley. It was done right the first time, every time. I highly recommend you give them a shot when you need a new bike or service. You will be glad you did.

I recently brought my 1999 Harley-Davidson Fat Boy into Oceana Cycles for a tune-up and state…read moreinspection, and the experience did not disappoint. Conveniently located just off the interstate in the heart of Virginia Beach, this shop delivers exactly what riders are looking for--quality work at a fair price. The team is knowledgeable, efficient, and clearly takes pride in what they do. Their parts inventory is well-stocked, and if something isn't on hand, they can source it quickly without hassle. If you need reliable service for your motorcycle, Oceana Cycles is well worth a visit. Supporting a local business that consistently delivers this level of service is an easy decision.

Great service, reasonable labor cost, lots of parts and accessories, years and years (sorry Trey)…read moreof experience with many brands. Old school shop that does it right. Don't be in a hurry to have your job done if it's riding season. Plan ahead or have a backup ride. "How many bikes do you need?" Probably just one more.

We purchased our Certified Pre-Owned BMW Motorcycle here at Adventure about two and a half years…read moreago. My husband, at the time, had a 2008 Hyabusa Motorcycle, which was more of a "race style" bike than my hubs was comfortable on... he didn't know exactly what he wanted but he knew he liked the BMW cycles, so he stopped in for a visit. They showed him the 2011 BMW 1200GS (pictured) and he fell in love. One major advantage to buying motorcycles used is that they often come with accessories that they didn't leave the factory with. In the case of this bike, it came equipped with expandable saddle boxes and a GPS unit mount. Unfortunately, the GPS was not included but they did have it available and in-stock, so we purchased it as a part of our financing package. We did go home and sleep on it, did some extra research on the bike and the value, then returned the following business day (in the hopes that it was still there) to say "yes!" to the... bike. The purchase was seamless from start to finish. Financing approval was simple via BMW Financial with a decent interest rate and no early pay-off penalties (we did recently pay it off early and they were true to their word)... we never had any issues with communication or payment processing. We overpaid by a little each month, which allowed us to skip a payment if needed because the additional payment counts toward future balances due. We also returned to Adventure BMW for service intervals and had an awesome experience. Their service department has reasonable pricing (for both parts and shop time) and did an awesome job of communicating with us while the motorcycle was in their care. Two and a half years later, still happy with our BMW 1200GS ... we have moved away and don't have access to an awesome shop and service place for BMW and we miss Adventure that much more! When we move back to Virginia, this will certainly be our dealer and shop of choice once more!! Thanks guys!

I recently purchased my first, new BMW motorcycle from Adventure BMW; a 2023 F850GSA. After…read moremultiple visits with the sales department to settle on the make/model, and a recent 600 mile service inspection, I'm writing this review. While I am content with the end result--a fantastic new bike--the experience involved some challenges that I feel compelled to address for the benefit of both the dealership and potential, future customers. My three star review is based off these issues: - Poor communication by both sales & service departments. - Salesman used an outdated incentives & discount sheet. BMF Finance caught the mistake and I was ultimately refunded the money, but it required more of my time coming back into the store to resign all the paperwork. - Told after the maintenance was performed that my BMW warranty didn't cover the expenses, even though I specifically asked if my signature was simply authorizing the inspection to occur. I asked for clarification and received a joke about signing over the title. - No mention by any member of the Adventure BMW team of the BMW MOA and the perks, benefits, or discounts for joining. Considering my significant investment in a new Motorrad riding suit, heated winter gear, rain gear, and a navigation system, the savings would have been significant. If you find yourself dealing with Adventure BMW, my recommendation is to be proactive in advocating for your needs and preferences. Clear and explicit communication is key, as it seems the research burden is on the customer to ensure all aspects are well understood. Some stores pride themselves on customer service, but you'll be lucky to get a proper greeting when you walk inside or finish a complete sentence before being interrupted by the service department. On BMW forums and social media pages I've read about the culture and sense of belonging amongst BMW owners and enthusiasts. In my experience at Adventure BMW that culture does not exist. While I acknowledge the challenges, it's important to note that, in the end, Adventure BMW did deliver the exact bike I desired. As long as the service department maintains my bike in pristine condition, our transaction can be considered mutually beneficial. I look forward to smoother interactions in the future, hopeful that Adventure BMW will continue to refine its customer service for a more seamless experience.