I had a very loud squeak on my bike and they had it for 4 days, replacing the handle bar stem. $95.00 later with a $5.00 tip (my bad because I paid before riding the bike) I didn't even make it out of the parking lot and nothing was better. The squeak was louder than ever. I brought it back and they did not care, offering for me to bring it in again. Well, fool me once shame on you, fool me twice, shame on me! I brought it to Start Haus and they solved the problem with perseverance! Do not use this shop for repairs. read more

Just got my bike a deluxe tune and they might want to rename it the "best damn deluxe" tune cause my bike rode better than new and flew faster than fast - stoked read more

6/1918 There are only 4 houses closer to this place than mine, conveniently located! Requested 2 tube changes, with goo, and a new back tire at Noon on Wednesday. "Sure, we can take a look at it, will be ready Sunday." Ouch, can I bring it in Sunday or Monday after "traffic" dies down for quicker turnaround? "Bring it in Monday for Friday pick up". Needless to say I took some time to get me my stem remover functional. Had my bike ready for "free" in time for that night's ride. Quality of work/craftsmanship is doubtful. read more

Great experience here. The owner Greg was super helpful and patient helping me figure out which bike and frame size would suit me best. I went back and forth on bikes and frames for way too long and he more than hung there. I eventually bought a bike and the build was perfect. Great shop! read more

Thanks for your help this weekend setting my son up with a new 20" bike with gears and hand breaks!! He was so elated. We appreciate all the great service we got from your shop. While we live in San Francisco, we are often up in Tahoe Donner; I'm quite happy we made the purchase with you guys. Thanks! Also, your price was best in town. read more

I am an avid cyclist and mountain bike coach. Greg, Miles, and Cody really know their stuff. I bought a pair of Ride Concepts shoes and they had a lot of stock, good service and real world riding knowledge. Good prices, parking, and location. I highly recommend this shop. read more

I have rented from these guys in the past and loved them, but this past weekend, they, for lack of a better term, were a bunch of dicks. Walked in at about 9:05 am hoping to get a bike to rent. I understand reservations are recommended but that's why we came in early. Walked in and were ignored for about 10 minutes - fine, they were helping others, I can wait. When someone came up and asked if we needed help, this was the exchange. Me: Hi, looking to rent some bikes. Dude: (in a kind of harsh tone) For what? Me: Oh, sorry, Northstar. Dude: (to another dude) We have anything? Dude #2: Nothing that will fit you guys. Me: What? Dude #2: We don't have anything, you should reserve, thanks. Me: Ok, thanks. I get it. Tourists are assholes. As a person that lives in a town that is frequented by tourists and as a person that owns a home in tahoe that is also frequented by tourists, I get this above all else. But shit, there are ways to break it down that would have informed us cordially that we should've made reservations ahead of time. But alas, we took our business elsewhere and rented 6 bikes with full gear. I used to come to Cyclepaths to rent their Santa Cruz bikes but I have found another provider that is closer to Northstar and a bit friendlier. Not sure if there are new owners or new managers but every other time I have rented from Cyclepaths they have been super cool. Down. read more

Best fucking bike shop in all of town. Those guys are like a NASCAR pit crew they get you in and out and have you running fast all day. Huge selection of gear bikes parts You can't go wrong at Cyclepaths read more

Tahoe's core mountain bike shop. They have been around for 25 years. Don't go anywhere else for your knobby tire needs. Their new location on West River Street is also (finally) open year-round. read more

They seem knowledgeable but not the friendliest. One of the employees seemed to be either put out or in a hurry. Well, there are other places in town, and that's where I am going. read more

We rented standard mountain bikes for $40 bike / day. The bikes were in great condition - the gears and most importantly, brakes all worked. The helmets were adjustable and actually fitted my head. I wish I had knee pads on as I got a nasty bruise from biking on a rough trail, but I would definitely looked like a loser and uncool. The staff were nice and knowledgeable, giving us a quick overview on how to use a mountain bike and recommending a good beginner trail. However, I would have appreciated it if they brought the bikes up and down the stairs for us. If you don't have a car that can fit the bikes, you will have less options in terms of trails since the store is located in town. We had to ride about 1 mile out of town to get to a trail...it was painful with a number of uphill peddling. I enjoyed the workout, feeling bad-ass and fearing for my life. read more

Cyclepaths Bike shop now has two full-time locations in the North Tahoe area. Even though I live on the South Short of Lake Tahoe, I will now be making the trek up to Truckee whenever I need work done because I am so impressed with the level of service that the store manager/owner, Greg, has provided me. His knowledge of bikes is unparalleled and his willingness to share information, give you his time is amazing. He genuinely likes what he does and it shows. In addition to providing bike service and repair, they do guided tours, they demo bikes and sell new ones. He carries Felt, Giant, and Rocky Mountain among other brands. They have SIDI shoes, Pearl Izumi clothing, and major components. Everything you could possibly need and a great person to provide it. Thanks Greg! read more

My favorite bike shop in Truckee. Small and their people are approachable and helpful. Greg (the man in charge) has a good thing going. I'll give them my business as long as I'm living in the Tahoe area It's a seasonal shop... it will be Tahoe Dave's when snow is falling. read more

CyclePaths is the best bike shop in North Tahoe! Greg is always so helpful, patient and knowledgable. The service is top notch and they truly look out for the customer and will try to save you money where they can. Highly recommend! read more

Best mountain bike shop in Truckee. They have all the best bikes and can fit you perfectly to your new bike. They know all the trails too and love sharing trail info. Clothes, bikes, shoes, and all bike accessories. This is your one stop shop. read more

Stopped by here on a whim on Friday after closing time to see if they could repair a broken chain. Their dinner was interrupted to stop and help us, telling us it would be fixed tomorrow. Completely replaced the chain for a very reasonable price and got us back peddling. read more

Just walked in to possibly rent bikes, not one person greeted us nor smiled. The small dog bit our kid.- we Walked straight out. Not impressed read more

Check your demo bike before renting. Had brake and detailer issues. Mechanics really could care less. Awesome bike selection, but the service was a downer. read more

Really like these guys. They have spent a ton of time with me on my bike selection and I'm pretty much starting from scratch.

I just got a new bike from these guys and I am so happy about it - at truly every level! I really value spending my money in local shops In support of people who are living their passions and excelling at their work. The team at Cyclepaths is all that. They helped me figure out what bike to buy - by sharing their opinions, putting me on their excellent fleet of demos, and listening to what I liked to ride and how. I never felt judged and was never pressured. In the end of a long process I rode out with my new Santa Cruz - after they built and tuned it specifically to me - got on the trail and smiled my way along my favorite Truckee spots riding better than I ever had. Cheers to all of you! read more

Expensive but the mountain bikes they have are awesome! Modern, all-carbon, well-maintained bikes. Would go again. read more

I rented six fat bikes for riding in the snow, with friends. Cyclepaths did a great job, getting the bikes ready based on the size of each of us, having them ready right on time and advising us on where to ride them. Their service was friendly and very knowledgeable - and at $45 per day per bike, very reasonably priced too! Highly recommended. read more

If you're looking for great inventory, thorough mechanics and reasonable pricing, I would highly recommend Cyclepaths if you're visiting or live in Truckee. They have decent inventory, very knowledgeable staff and timely repairs. read more

Great service. Took my boys bike in for a break adjustment and a quick tune up. estimate as $100, came back in a few hours all done and the total was less than $35 dollars. Very good local service, thanks guys! read more

Rented two "demo" downhill bikes. One by Rocky Mtn. and one by Norco. At pickup time the Mechanic (older guy on Web Site wearing red hat) didn't want to move the shifter and brakes where I wanted them for single finger braking, so I had to do it myself at Northstar. Issue with My Front brake (needed to be bled). My buddies bike had a loose headset and the back breaks wore down to the metal. They should have changed them before renting. (ruined his day of riding) Calling these bikes Demo's is just a lie. No one would want to demo the worst (Cheapest) version of a bike. They both had the Rockshox Domain. This fork is a P.O.S.! Calling them Demo's rather than just rentals is just a lie, aka, an excuse to charge more. When we showed the tech the issues, he just shrugged his shoulders. No apology, no discount / refund. Nothing. Don't waist you time with this shop. Find one who cares. We won't be coming back. read more

Came in with a deflated tire, they put in a new tube and we were on our way. It took five minutes and they were fantastic!!! Cost was very reasonable. Highly recommend this place!! read more

Called to have one bike assembled and another tuned up and they said bring them right in. Work done same afternoon. Very nice guys, good shop, friendly and appropriate prices. Bought a few accessories too. They are located in the back of a sports shop. read more

Just another update praising these guys and the shop. They continue to be the BEST around. New shop even closer to trails and a great selection. They are kind, considerate, and non-judgmental, no matter your level of riding or repairing bikes. Every year Greg and his crew step it up and the new shop is a prime example of continuing to be the best bike shop in the area. Thanks to Greg, Miles, and the rest of the crew at Cyclepaths! You guys are the best! read more

This is the ONLY place in Tahoe we frequent when we have a cycling need. Greg, the owner, is terrific and has decades of local knowledge. The shop is staffed by a small team (usually including Greg) -- they can get stacked up during busy times but are friendly and very capable. Most important, though, is great customer advocacy that I haven't found elsewhere. I ordered a mountain bike through these guys last year and have had a number of mechanical issues that I felt were due to manufacturing defects. They have gone to bat for me with the manufacturer(s) each time, and have got agreement to get a warranty repair (most recently rear wheel and dropper seatpost). My last trip to Truckee, I saw Greg sitting by himself 45 minutes after closing time at the Mexican restaurant next door. Said hello and learned he was there waiting for a customer driving from South Lake who got the shop hours wrong but called and was in need of assistance. Greg offered to stay around and resolve his issue. This is a great local small business run by a dedicated owner who works really hard for his customers. read more

Great service. Friendly staff. Brought in two mountain bikes yesterday for a cleaning and tuneup. Cory took care of my neglected 29er and my wife's Rockhopper. I'd definitely bring my bikes back whenever they need service. read more

Last week, while on vacationing outside of Truckee I was riding my Santa Cruz Mountain bike. All of a sudden I felt the rear triangle give way. I looked down to see that one of the pivot bolts had failed. After walking 7 miles back to camp I looked to see if there was a Santa Cruz dealer in town. I called Cyclepaths Bike Shop of Truckee. Greg the owner answered and said to bring the bike in. After Greg looked the bike over he saw that the carbon fiber at the chain stay had cracked and the bike would not be repairable. Greg proceeded to hook me up with a great deal on a rental to salvage my vacation while he called Santa Cruz to see if they would warrantee the frame. Dylan, one of the shop employees took that extra step to properly fit the rental bike to me. So for the next few days I was riding a killer Santa Cruz Bronson when I received a call from Greg that my brand new Santa Cruz frame was on its way to the shop. When I went in to pick up the frame I spoke with Myles, the store manager, who took the time to give me his knowledge on some of the items I would need to make my new Santa Cruz bike rock! The people of Cyclepaths Bike Shop made what could have been a horrible vacation a truly awesome one by going above and beyond since they benefitted little from the extra work that they took on by contacting Santa Cruz. I would highly recommend this shop if you are looking for a shop whose employees go that extra mile to help you the consumer. My only regret was that I didn't have more money to spend in Cyclepaths! read more

They have decent bikes at okay prices, but the owner is not nice. We rented a bike for my son and he set the seat too high and wouldn't cut the seat post to make it lower. The bike was too big for my son and made riding Northstar a terrible experience. When bike returned two hours later, he would not adjust the price at all. I guess he does not value return customers. Sports hub is awesome though and has always been. read more

Rented DH bikes to ride at Northstar, since it was cheaper and reputably they would be in better condition than Northstar rentals. My wife and I reserved bikes about a week beforehand, and were charged for the rental. Once we were at Cyclepaths we found that our reservations had not been kept, and nobody was able to find any sign of our reservation forms. Luckily I have my transaction history on my phone, and was able to prove that I had been charged by them for the rentals. Unfortunately they did not have the bikes requested available, so instead of riding two Norco Aurum's, one small and one large, we got a medium Aurum, and some leftover KHS small. However inconvenient that whole ordeal was, at least the staff was friendly and did what they could to sort out the mistake. The bikes themselves worked reasonably well, I will rent from Northstar next time to do a comparison. The Norco's suspension got a little overwhelmed on some of the faster sections, and the front brake had some pump to it. The fork's stanchion as well had some major marring to it, though that didn't seem to effect performance. I was also running SPD's instead of flats, one of which broke. The KHS was an absolute lead weight of a bike, surprisingly heavier than the larger sized Norco even. So it goes. In the end we did get bikes to ride, and the staff was friendly and got us on the mountain. There were issues however with the reservations and some of the equipment. read more

I planned on riding Northstar and renting a downhill bike here. When I walked in and asked to rent a bike for Northstar the worker was extremely rude with attitude and laughed and told me they do not allow their bikes at Northstar. I was bummed because I have rented here for Northstar before but then decided my group and myself would go ride some local trails instead. I continued to try and rent a bike when the worker refused to rent us bikes due to the fact I originally said I wanted to go to Northstar. I told him my plans of no longer going to Northstar and riding elsewhere but it did not matter. He said he would get the owner if I'd like and said yes please. He then went to the back and came back out (same worker) and told me he would rent me a bike but not a downhill as I requested. This place is a joke. The customer service is horrible and not worth saving some money on their cheap prices. I drove to incline village and went to Village Ski Loft. Trust me just go there in the first place. They had the nicest staff and better bikes. Exact same prices too! read more

Happy happy! Bought a demo bike that was too small. I cried. Came back and they exchanged for my dream bike!!!! Santa Cruz Hightower. Every little thing I want adjusted I bring it in and they explain why it is like that so I can fix it next time then they fine tune it to perfection So happy I will drive from Sparks for every mountain bike need. Thank you Miles, Joshua and Greg!! Will be a customer for life. read more

I went into this shop to buy some tubes, local maps and get some local trail info. Shop was empty of any other customers but me. I asked about local trail conditions to see what routes were open, and the man behind the counter wouldn't even look up at me or stop what he was doing to assist. He did answer my question, but only very sparingly and with very obvious lack of patience and never once even made eye contact. He made me feel as if he were far to busy to assist me or to take me seriously as a customer. So I left and likely won't ever return. read more

Love these guys - bought a couple of demos from Cyclepaths a few years back . . . then our needs were few . . . until this season. Have brought bikes in for general tuning, broken chain, supplies, "weird noises", etc, and they always take care of us in pretty short order, and at a very fair price. Been places in the past where not being a mtn bike guru works against you, especially in a town of hard-core outdoor enthusiasts & athletes. I learn something new about my bike every time I go in to Cyclepaths, as all the techs are willing to "share the love", get you back out on the trails, and make sure you're getting the most bang for your bike in the process. No reason to go elsewhere - thx! read more

I got a flat tire on my road ride today. These guys not only let me use their pump they had a repair stand for me to use. They didn't pressure me into buying anything from them, but I did get a replacement spare tube. They had a huge selection of men bikes but nothing for the road. When I asked about road tires he offered to order me anything I needed. I didn't need them right away but plan on returning when my tires are shot. They seemed busy but not too busy to help and answer my questions. Cool shop with a friendly vibe. read more

These guy's do a great job. I took my bike in after a day at Northstar and needed some small things. They were very busy and still had time to help with small repair on the spot. Good mechanics, good shop. Highly recommended. Very knowledgeable of all the local trails in the Tahoe/Truckee area. read more

I've been going to this bike shop for over ten years now and was recently super psyched when a cyclepaths employee was able to work some magic on an expensive rear hub of mine, made by white industries, making it function as intended. Without the cyclepaths mechanics this hobby would cost me twice as much money. Definitely coming back. read more