Best in the business, super helpful and love that they are always open and servicing snowboards…read moreyear round!

Fast easy, friendly, and knowledgeable. They have great selection of demo skis if you're looking…read moreto try new gear for a purchase

Came on a Monday when all the ski shops and bootfitters were closed in the area. Harley took us in…read moreand was incredibly welcoming, knowledgeable, friendly, and he took extra time to explain to us what to look for in choosing boots, which was super helpful because it was our first pair of boots! He was transparent about all the prices and accommodated our desired budget. He explained the fitting process in full detail making sure the boots were a comfortable fit and would work amazing on the slopes. He also answered all of our questions patiently. When one of us was deciding between two ski options he gave us an accurate side by side comparison so we could make an informed decision. He also gave us marked down prices to reflect the summer season. He sold our friend to come here next season to buy skis. He knew we were leaving town the same day so he got the ski bindings done in 15 minutes! The policy with the skis also includes a two year fitting warranty. Thank you Harley for being fire!!

We rented a raft to float the river. It was easy to book online and pick up. The price was fair…read more The people were fine that were helping us. The only thing I'd say could have been better was the pump they gave us didn't hook on so we had to hold it to pump the raft.

Visiting Backcountry was such a refreshing experience. From the moment I walked in, everyone was…read morewarm, friendly, and genuinely happy to help. You can immediately feel the good energy in the space. The team was not only knowledgeable, but fun and engaging to be around. They took the time to answer questions, offer guidance, and make sure I felt set up and excited for the adventure ahead. Nothing felt rushed or transactional. It felt like being welcomed by people who truly love what they do and love sharing it with others. They made me feel comfortable, included, and ready to get out there and enjoy everything Tahoe has to offer. In a mountain town, places like this really stand out. Great people, great vibe, and the kind of shop that makes you want to come back. Highly recommend supporting them.

Lee's the shit! Super helpful. Gave advice, recs and was very kind. Everyone that works here is…read morevery helpful.

Thanks Pacos for a brake bleed on both brakes that saved my vacation trip. They were a week out…read morebut got me done next day in time for an afternoon ride . Got the rest of the trip done , and brakes were tight and solid and they even had a brake pad in stock. Best shop I've been to in awhile !

I've been working with Pacos Bike Shop in Truckee since 2017, and they've consistently gone above…read moreand beyond every single time. Ryan and Cody are absolute pros. Cody just finished building up my brand new Crestline RS 181.2 Plaid Edition, and the bike came out 100% dialed--every detail perfect. You can tell he really knows his craft and takes pride in the work. Ryan taking it a step further with home delivery was the icing on the cake. That level of service is rare these days. If you care about quality, attention to detail, and working with people who actually know what they're doing, Pacos is the spot. Highly recommend.

I had a very loud squeak on my bike and they had it for 4 days, replacing the handle bar stem…read more $95.00 later with a $5.00 tip (my bad because I paid before riding the bike) I didn't even make it out of the parking lot and nothing was better. The squeak was louder than ever. I brought it back and they did not care, offering for me to bring it in again. Well, fool me once shame on you, fool me twice, shame on me! I brought it to Start Haus and they solved the problem with perseverance! Do not use this shop for repairs.

Just got my bike a deluxe tune and they might want to rename it the "best damn deluxe" tune cause…read moremy bike rode better than new and flew faster than fast - stoked

Amazing comes close. I thought we were going into Olympic bike shop to just get a quick flat tire…read morerepair, but noooooo. This team is the friendliest, most helpful, most knowledgeable professionals we could have come across! Oh, did I say funny and lighthearted who make you feel welcome even if you are a cycling rookie with a mountain bike from Specialized circa 1990? Priceless! Love you guys, thank you so much!

I have had three bikes serviced at Olympic Bike Shop. The team really knows what they are doing.read more

Our group of 8 rented bikes from Truckee River Bikes for the day. Noah and Tristen were very…read morehelpful helping us get our rental taken care of. There was another gentleman that helped us each choose a bike that best fit our needs. It was a simple and quick process and we were on our way! Unfortunately, one of us had a small fall and was unable to finish the ride around the river or even ride their bike back. Noah and Tristen were very concerned and offered to help. We were all so appreciative that they showed some compassion for our situation. It just showed that they care about their customers and really want them to have the best experience. I would highly recommend this bike rental company if you would love to see the beautiful sights of the Truckee River with a personable staff.

This bike rental spot seems like your average place in a touristy area; however, we were surprised…read moreat the lack of communication regarding expectations in order to rent an e-bike from here. We expected to ride our bikes for a mere 2 hours and looked ahead at the prices per hour, which we deemed reasonable. It's only when we come back from our 2 hour ride that we see we have collectively been charged $1,000 for a "deposit" regarding two bikes. Furthermore, this amount was never shared with us verbally or can even be found online. They then tried to charge the actual amount of the bike rentals on top of the $1,000. This is a hefty deposit for two bikes, and I've paid less to rent a boat for more than 2 hours. I don't want anyone else to be misled like I was, so I am leaving this review. I will never be back and I'll be sure to tell my family who vacations here annually, to also go elsewhere. It only gets two stars because the bikes worked for the two hours as bikes are expected to, just didn't appreciate the lack of communication and the shady business practices at play here. We will be following up with a letter to the chamber of commerce at Tahoe as practices such as these are predatorial.

The customer service and selection are fantastic. I called to rent a kayak for a half-day and they…read morewere so helpful, the price was better than I anticipated and was actually able to keep it for a full day. When there are numerous options to rent/purchase similar items customer service and friendliness will always win!

I stopped in at BlueZone the other day as my ski boots had become exceedingly painful and was fully…read moreprepared to buy a new pair. As it turns out, thanks to Nate's help, the boot that was the most painful had an extra footbed in it. Nate had me try on the boots after removing the footbed and gave me a few tips when putting them on. He then helped with sizing me for custom insoles, which were likely to help even more (and were a fraction of the price as new boots!). Bonus: Nate was also very helpful when I struggled to get the cuffs of my slimmer jeans down past my calves. We definitely had a good laugh and workout in the process.