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    Donner Lake E Bikes

    5.0 (3 reviews)
    Closed 10:00 am - 6:00 pm

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    5 years ago

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    5 years ago

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    Truckee River Bikes - Different bikes for different types.

    Truckee River Bikes

    3.8(48 reviews)
    8.9 mi

    This bike rental spot seems like your average place in a touristy area; however, we were surprised…read moreat the lack of communication regarding expectations in order to rent an e-bike from here. We expected to ride our bikes for a mere 2 hours and looked ahead at the prices per hour, which we deemed reasonable. It's only when we come back from our 2 hour ride that we see we have collectively been charged $1,000 for a "deposit" regarding two bikes. Furthermore, this amount was never shared with us verbally or can even be found online. They then tried to charge the actual amount of the bike rentals on top of the $1,000. This is a hefty deposit for two bikes, and I've paid less to rent a boat for more than 2 hours. I don't want anyone else to be misled like I was, so I am leaving this review. I will never be back and I'll be sure to tell my family who vacations here annually, to also go elsewhere. It only gets two stars because the bikes worked for the two hours as bikes are expected to, just didn't appreciate the lack of communication and the shady business practices at play here. We will be following up with a letter to the chamber of commerce at Tahoe as practices such as these are predatorial.

    The bikes are nice and the ride is so fun! Do the trail but rent your bikes from someone else!!…read more The guy working there is incredibly grumpy and rude. Scores a 0 for customer service. He must have a screw loose. I don't even know why he was at work, because he didn't want to do any. Probably caused by all the weed we could smell on him. I thought that stuff was supposed to make you happy. Strange. For example, we asked if we could fill our water bottle there and he says, "that's what 7-11 is for", and points across the road. He was also rude to the people that came in after us, making them search for their own forms. I gave them to them. Their faces were dumbfounded. I don't want to take the time to write out all the little negative interactions we had with him in the 10 minutes we were there, but I could go on and on. I will say, it was so unbelievable that all we could do was laugh in disbelief as we rode on down the trail.

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    Truckee River Bikes - Great location to start your ride. They offer helmets and locks too.

    Great location to start your ride. They offer helmets and locks too.

    Truckee River Bikes - Bike path along Truckee river.

    Bike path along Truckee river.

    Truckee River Bikes - Workers to bike shop!

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    Workers to bike shop!

    Donner Lake E Bikes - bikes - Updated May 2026

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