Great selection of bikes for rent. And they're located right off of a fantastic trail that runs…read morealong the Truckee river. We dropped in with our kids to rent for just a couple of hours and they were great. The bikes were in good condition and tuned up well. And the staff was very courteous and helpful.

Was in Truckee for a vacation and didn't want to bring my bike. So I rented an ebike (pedal…read moreassist). I had the best time cruising around town. Road a few trails and looked Donner Lake. The staff was very helpful and very friendly. I will definitely rent from them again next time I am in town.

Start Haus is the best. We've been going here since at least three location changes by them, and…read moreit seems to keep getting better. The number of StartHaus ski wraps we have in our ski locker tells me how much we love the place. They routinely take really good care of us getting bindings mounted or doing slight tune ups to our gear. You can tell they know what they are doing and take the time to do things right. We've never bought gear from them directly (as I often get last years gear on sale) but they don't seem to mind. My brother-in-law says their boot fitting service is top notch.

Best in the business, super helpful and love that they are always open and servicing snowboards…read moreyear round!

Walked in looking for a reasonable ski set up for my 14 year old. Bootfitter Caley jumped in and…read morehooked us up, gave lots of helpful info. Awesome!

I went in looking for new ski boots and Keith helped me find the perfect pair. Caley was also in…read morethe boot area and these two made buying boots the most fun ever. I was super happy with how many options they carry, how Keith made me try a couple of pairs to find best fit, and his knowledge and help making a choice. I would suggest this place to anyone looking for ski gear. I only wish I knew of this place sooner!

Visiting Backcountry was such a refreshing experience. From the moment I walked in, everyone was…read morewarm, friendly, and genuinely happy to help. You can immediately feel the good energy in the space. The team was not only knowledgeable, but fun and engaging to be around. They took the time to answer questions, offer guidance, and make sure I felt set up and excited for the adventure ahead. Nothing felt rushed or transactional. It felt like being welcomed by people who truly love what they do and love sharing it with others. They made me feel comfortable, included, and ready to get out there and enjoy everything Tahoe has to offer. In a mountain town, places like this really stand out. Great people, great vibe, and the kind of shop that makes you want to come back. Highly recommend supporting them.

Great service! They really worked with us to help solve a problem with one of our bikes.read more

I've been working with Pacos Bike Shop in Truckee since 2017, and they've consistently gone above…read moreand beyond every single time. Ryan and Cody are absolute pros. Cody just finished building up my brand new Crestline RS 181.2 Plaid Edition, and the bike came out 100% dialed--every detail perfect. You can tell he really knows his craft and takes pride in the work. Ryan taking it a step further with home delivery was the icing on the cake. That level of service is rare these days. If you care about quality, attention to detail, and working with people who actually know what they're doing, Pacos is the spot. Highly recommend.

Pacos has been an incredible resource for cross country skiing in the winter and biking in the…read moresummer Top quality equipment Top quality staff Top quality repairs The best of the best Enjoy Pacos!!

I had a very loud squeak on my bike and they had it for 4 days, replacing the handle bar stem…read more $95.00 later with a $5.00 tip (my bad because I paid before riding the bike) I didn't even make it out of the parking lot and nothing was better. The squeak was louder than ever. I brought it back and they did not care, offering for me to bring it in again. Well, fool me once shame on you, fool me twice, shame on me! I brought it to Start Haus and they solved the problem with perseverance! Do not use this shop for repairs.

Just got my bike a deluxe tune and they might want to rename it the "best damn deluxe" tune cause…read moremy bike rode better than new and flew faster than fast - stoked

Great experience! Staff were knowledgeable, friendly, and efficient. The basic bikes start at…read more$16/hour then are prorated for every 15 mins, so you don't have to worry much about getting back to the shop by a hard cut off time. Helmets and bike locks are available, and there's free public parking just across the street. Highly recommend taking the bike path that follows the river -- the scenery is just phenomenal!

We got there early and they didn't have enough bikes for the kids . I came here with my family and…read more5 little nieces and nephews. The customer service is lacking . The parking here sucks. 2 hour limit and you have to go across the street to FAT CATS. . You have to register. I'm very disappointed to get here early and not get bikes . After discussing with the family , we end up leaving

This bike rental spot seems like your average place in a touristy area; however, we were surprised…read moreat the lack of communication regarding expectations in order to rent an e-bike from here. We expected to ride our bikes for a mere 2 hours and looked ahead at the prices per hour, which we deemed reasonable. It's only when we come back from our 2 hour ride that we see we have collectively been charged $1,000 for a "deposit" regarding two bikes. Furthermore, this amount was never shared with us verbally or can even be found online. They then tried to charge the actual amount of the bike rentals on top of the $1,000. This is a hefty deposit for two bikes, and I've paid less to rent a boat for more than 2 hours. I don't want anyone else to be misled like I was, so I am leaving this review. I will never be back and I'll be sure to tell my family who vacations here annually, to also go elsewhere. It only gets two stars because the bikes worked for the two hours as bikes are expected to, just didn't appreciate the lack of communication and the shady business practices at play here. We will be following up with a letter to the chamber of commerce at Tahoe as practices such as these are predatorial.

The bikes are nice and the ride is so fun! Do the trail but rent your bikes from someone else!!…read more The guy working there is incredibly grumpy and rude. Scores a 0 for customer service. He must have a screw loose. I don't even know why he was at work, because he didn't want to do any. Probably caused by all the weed we could smell on him. I thought that stuff was supposed to make you happy. Strange. For example, we asked if we could fill our water bottle there and he says, "that's what 7-11 is for", and points across the road. He was also rude to the people that came in after us, making them search for their own forms. I gave them to them. Their faces were dumbfounded. I don't want to take the time to write out all the little negative interactions we had with him in the 10 minutes we were there, but I could go on and on. I will say, it was so unbelievable that all we could do was laugh in disbelief as we rode on down the trail.

I stopped in at BlueZone the other day as my ski boots had become exceedingly painful and was fully…read moreprepared to buy a new pair. As it turns out, thanks to Nate's help, the boot that was the most painful had an extra footbed in it. Nate had me try on the boots after removing the footbed and gave me a few tips when putting them on. He then helped with sizing me for custom insoles, which were likely to help even more (and were a fraction of the price as new boots!). Bonus: Nate was also very helpful when I struggled to get the cuffs of my slimmer jeans down past my calves. We definitely had a good laugh and workout in the process.

The people here are really nice and incredibly knowledgeable. We showed up right before closing to…read moreget rentals and there wasn't a single peep about staying late. They were patient with sizing and not trying to oversell either. Rental prices are fair but gear seems expensive. But it's Tahoe and I bet the property is expensive to maintain.

Nice spot to rent an E-bike and ride to Sand Harbor Beach, just make sure if you want to stop for a…read morefew photos or selfies you need 3 hours, especially if you are planing to stay on Sand Harbor Beach for at least 30 minutes to enjoy the views. I rent 4 Ebikes and returned late and the front desk guy just charge me latte fee for one Thank you I'll be back to rent again

Tahoe Ebikes has been a great bike shop for the local North Tahoe community for years. This week…read morethey used technical expertise to get my MTB wheels running. Other shops wouldn't have been able to overcome the challenge.