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    Cycle Works

    4.7 (145 reviews)
    Closed 11:00 am - 6:00 pm
    Updated 1 month ago

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    50 minutes

    Response rate

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    lorenzo s.

    Great shop it was recommended by a few friends. Definitely recommend checking it out if you need a new bike or service on your old bike.

    Our bike crew GPR's ( Giroy Pare Riders) trusted bike shop! Ivan is an honest and experienced with bike repairs. He's my go to guy for my road bikes and future gravel bike. Did I mention how reasonably priced this place as well?!

    Marcus E.

    This bike shop is hands down one of my favorite things about riding bikes. As an avid cyclist for the past six years I do all types of bike riding now. I have been in shops all across the country from Philly, Colorado, & now Northern Cali, this bike shop is one of the best I have ever set foot in. My first experience here was before they even opened for the day. my friend & I were heading out on an early morning ride from the boardwalk & he got a flat as we rode down Mission. the first two bike shops that we passed refused service on a basic flat until they were "officially open". We saw the Cycleworks sign further down Mission & took one last shot at finding some real bike techs in this town. We saw someone inside but the shop was not "open". A guy inside saw us & came out. We begged him for help & he looked at us like we were crazy & said,"of course i'll help you out this is a bike shop?!" He asked us what trails we planned to ride & even gave us some helpful tips on our journey. Get this the guy who helped us that day was Sterling who owns the place?! I cant thank him enough we had a great ride that day. I live over the hill in Sunnyvale currently but I have made this my Local Bike Shop because they provide excellent service, no matter what they always give the customer all options & never up-sell or assume your ability. These guys ride bikes, eat bikes, & sleep on bikes, but for real they know their shit. They take care of my four bikes as if they were their own. mountain, road, e-bikes, does not matter they know it all. I have worked in service industry almost my entire life, Cycleworks gets it. There is no corporate asshole telling these guys they can't help customers before an official open, they love to see you have fun on bikes as much as they do themselves. It's not hard to find pompous assholes in Santa Cruz, many surf & bike shops are packed full of them, but you won't find any at Cycleworks. My hat goes off to Sterling, Ivan, Brad, Pat, Iggy, & the Bens for treating me like a local friend instead of a tourist or transplant infringing on the two wheel good times that are a-plenty in beautiful Santa Cruz. Thanks guys, your awesome at what you do

    Took her for a ride and it felt great

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    1 month ago

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    2 years ago

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    2 years ago

    Great shop, same day service, would highly recommend. Easy choice for anyone in the area!

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    8 years ago

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    6 years ago

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    5 years ago

    Quick easy repair of a flat! Thanks for getting us back on the road to enjoy our ride!

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    13 years ago

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    4 years ago

    They service my e-bike every 6 months. Super nice guys and efficient service. Love cycle works.

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    Page 1 of 4

    Ask the Community - Cycle Works

    Review Highlights - Cycle Works

    Got a tuneup on my bike as it was due and thought I'd give this place a tray as Gilroy no longer has a local bike shop.

    Mentioned in 7 reviews

    Read more highlights

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    Pedego Electric Bikes Livermore

    Pedego Electric Bikes Livermore

    (108 reviews)

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    Always a great experience renting, or repairing bikes with the Pedego team. Friendly, fair and fun…read moreto rent their world class bikes. Also great place to purchase a bike from as well. Recommend them for a great day of riding in the vineyards.

    I wanted to share some feedback regarding the Pedego Bike Shop in Livermore based on my recent…read moreexperiences. While the shop appears to excel in its core rental business--reflected in consistently positive customer reviews and a strong reputation for providing a smooth, enjoyable rental experience--the same level of performance does not seem to carry over to its sales and customer communication practices. In particular, the sales process felt less organized and attentive than expected. Communication around product availability, follow-up, and overall customer engagement could be improved to better match the high standard set by the rental side of the business. Clearer, more proactive communication and a more structured approach to sales would likely enhance customer confidence and satisfaction. Given the success of the rental operation, there is a strong foundation to build upon. I would suggest that by aligning the sales activity that has been primarily driven by the 2025/26 AVA rebate program to closely match what has been demonstrated in rentals would significantly strengthen the overall customer experience. In addition it appears based on investigation additional costs to consumers ( shipping and to some users higher assembly costs) were added when submitting a sales request via the AVA program. Based on these experiences I would not recommend using Pedego for the reminder of the 2026 AVA program.. I hope this constructive feedback is helpful and contributes to continued improvement.

    Cycle Works - bike_repair_maintenance - Updated May 2026

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