Ok so I've been waiting to rate this cvs for a while. A couple of months ago I actually stopped going bc of such bad experiences. Since this place has opened the people (not all) have been rude ABSOLUTELY unprofessional and just not right for any business. I finally had to go in recently for some things and saw that this one gentlemen who I always avoided (reason I didn't want to come in) wasn't at the register. And a couple days and times after I went again and he still wasn't there, which was great bc this gentleman was so rude so obnoxious and unprofessional. I had complained once to a manager because this is a place I would come on a regular and didn't want my visit to be ruined by one rude employee. I gave this cvs a 4 star bc I think the manager was well aware of the problem and the unprofessional environment. The employees I have encountered this past weeks have been GREAT! Very helpful very attentive and definitely professional. Yes this cvs has a long line most of the time but it's cvs! There are really good employees. Jose, Joseph, Robert and to another gentlemen which names I can't remember. read more

Kept billing my insurance company for medications that had no refills, tried delivering to and old address and wouldn't honor my request to transfer to another pharmacy closer to me, after I and Walgreens requested. Was told that I didn't have any refills or prescriptions on file yet continuously attempted to send old prescriptions for over 3 months. read more

The Pharmacy is at a major junction on the L train so expect a long line. I waited in line for 45 minutes for them to slam the door down and say they can't help me right on the dot at 6 o'clock. It doesn't take much to just set a cut off for people waiting in line and finish helping them for the day. My prescription is super important to my day to day and I was out. I even called ahead to make sure everything would be smooth and have no problems. Show up it's not ready after calling and confirming twice with them. I get that it's busy and the hours are the hours but if I do my part I want them to do theirs. read more

How can a CVS have two ATM machines and both of them not able to dispense cash? Located under the train track overpass for the L and M trains near the subway entrance it's convenient if you need something in a pinch. Needed some money for a cash only joint a few blocks away and came up empty here. Otherwise, it's a typical CVS with the same items and prices as most. read more

The worst. Line for prescription pick up is never less than a 20 minute wait. After receiving notification that the prescription was ready and waiting 20 minutes was told they can't find it. Told to move over to another line to wait 10 more minutes to talk to the pissy, rude pharmacist. Given a partial of my 90 day supply. When I went back to pick up the remainder. I had the same process start again. This time I was pissed. The pharmacist treated me like it was my fault and was actually called derogatory names by both the pharmacist and the "security". Store manager didn't care, corporate sent a form letter saying I would be contacted. 2 weeks no response. I cannot find 1 person who has anything good to say about this pharmacy. Not trusting my medical needs to this poorly run place. Won't even get a pack of gum from this company. read more

Awful. Everything here is locked up and restricted. You have to press a button like 5-10 times to finally get an item. Understaffed and under stocked. I hate this store read more

this is the worst CVS in America I'm switching my business to another pharmacy. the lines are around the store with one person on the register and see photo for how long I've been on hold trying to fill my prescription. Fuck this CVS FOREVER. read more

CVS Pharmacy y más - Over an hour - Drugstores Near Me - RIDGEWOOD, New York

This is the absolute worst pharmacy. One of the pharmacy technicians was an absolute jerk. She was judgmental and rude when I tried to pick up something OTC and asked why I don't get a prescription as if incompetent doctors and pharmacy back orders aren't a thing..... This location will do everything within its power to inconvenience you. Their store phone operation is meant to put you in circles until the point you have to either give up or it just ends the call on you, and even if you can somehow reach a representative, they're gonna be the least helpful person ever. Do not send your prescriptions here unless it's an absolute last resort. Awful experiences abound here. read more

amazing service, very helpful and reliable pharmacists! walgreens does not compare. CVS is the best!!!

I do love me some CVS-style deals. For instance, last night I went to buy shampoo and found the Alberto bottles -- literally on the bottom, natch -- on sale for 75 cents apiece when you buy two. What?! In a world (or a city, at least) that increasingly resembles a billionaires' playground, it's a refreshing change of pace to find a retail outlet that caters to the budget-minded consumer that comprises the neighborhoods surrounding the Myrtle/Wyckoff subway stop. They've got craft beers and milk by the gallon. Could you possibly need anything else? Well, they have pantyhose, too. On top of that, they have also stopped selling tobacco products out of concern for their customers' health and in alignment with their mission as a health-related corporation. No, I don't love that it's a major retain chain, but it's a welcome addition to the 'hood. Now, if only they put enough cashiers on duty for any given time, this place would be a hit! read more

CVS Pharmacy y más - Like a giant red beacon of health, CVS is there! - Drugstores Near Me - RIDGEWOOD, New York

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This was likely one of the worst CVS stores, the location, selection and the odd process of letting shoppers in and out during the quarantine. This is not a night club, making people stand around in poor weather while numerous customers flood out while speaking on a cell phone, with a completely unprofessional conversation should have been the indicator to go home. Needless to say, I will not be back. read more

Terrible place. The people there are slow and completely unhelpful. And they have the nerve to charge you for bags that are flimsy and break apart the moment you try putting anything in. read more

I needed to transfer a prescription to a closer pharmacy and they were extremely patient with me

Seriously fuck this place. Every time I go there they throw a new policy at me. Today I had a very tight schedule and now suddenly they close mid today for an hour. I can't remember what the bullshit new policy they threw at me last time I went here was, but I recall even the person at the register apologizing and being embarrassed about it. Honestly I think people who do reviews of places should get a life, but this place sucks so much I needed to yelp about it. read more

Wish I can give CVS as a company a ZERO Star. The whole store is over priced go to Target. read more

CVS Pharmacy y más - 3time more this CVS - Drugstores Near Me - RIDGEWOOD, New York

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No pharmacy is perfect, so expect long waiting times. But this is clearly a great team who cares about helping people. They did everything they could to get my out of pocket price down and we're communicative and nice the whole time. They made a very stressful process a lot better than many pharmacies I've been to. read more

The lines for the pharmacy get crazy long here, like more than a half hour at the worst. I'm being literal, like there can be about 20 people in line (that's about how many are here right now). Go somewhere else. I wish the Duane Reade or place by my house took my insurance but I'm stuck going here. read more

Firm but Fair 3|6|19 CVS Ridgewood Below average CVS store. Pros: several self checkout stations Cons: store is very unorganized at times. Pharmacy- this department is the least favorable aspect of the store. Aside from the insane long lines, this problem must be due to the lack of efficiency by the staff. Prescriptions- are delayed for pickup Fulfilled incorrectly, Modified by pharmacists, Pharmacists create chaos and confusion through bad practices and poor decisions that affects everyone in the area needing medication to live! Do better. That's all I have read more

they have a chronically understaffed pharmacy, the line is normally 30 mins long. cvs (i assume) pays for exclusive rights to act as the sole pharmacy provider for at least aetna, so i have to use cvs. there's a rite aid next door that's always empty. their app is pretty buggy too so a few times i've been notified that a prescription is ready, i've waited in line like 30-40 mins to be told they have no record of it. go literally anywhere else. read more

CVS Pharmacy y más - a line of people in a store - Drugstores Near Me - RIDGEWOOD, New York

This CVS sucks. Zero stars. Horrible wait time. Twenty minutes to make an exchange. One cashier for twenty five patrons waiting to pay for their goods. Female (not sure if she a manager; too busy checking herself out in the mirror at the makeup section) just standing around. Slow, horrible service for a job that doesn't require any education. Shame on you! read more

The clerk at the pharmacy is so nasty and mean. She was so unhelpful. She asked me for the insurance card to fill a prescription and told me to go home and get it and came back. I said I filled the prescription here before and they should have the record. She said it's not in their system. So I went home to go get it and when I did and came back, an other clerk helped me out in the order line and said I didn't need the insurance info because it was already in the system. The first rep even stated some of the prescription I wanted to fill was out of stock. Which wasn't true. She was incompetent to look into the system and in mean tone told me she doesn't know when they will get the prescription. Thankfully the other person that works here was kind and helpful. The other rep offered to help me and told me pharmacy put in the incorrect prescription / info. The second rep found the insurance info and stated they have the prescriptions in stock. Mind you his round trip took me over one hour and two additional trips on the subway bc I had to go back and forth twice. So I waited another 15 mins for the prescription to be filled. When I went to the pharmacy pickup window to pickup the prescription, the first rep was still there and she even try to ask me if I got the prescription card when the prescription was right next to her to give it to me. She even made me wait in line again to pay for it. So I made a trip back home to get a card that wasn't needed and waited in the same two different lines twice. Order line and pickup line. So ridiculous read more

This store is horrible I never write reviews but I feel like I have to. I send my mom to change a box of tampons and a shampoo for I can get my money back the girl in the cashier did the transaction wrong and send the money to a different card then it wasn't even the right amount I ask to speak to a manager and he told me he will fix it and never did I ask to get my shampoo and tampons back and he also refuses now idk what to do cause I don't have my things or my money back read more

If you're in need of important medication that you need to save your life. Don't get it sent to this cvs. No one ever answers the phone. You have to physically go in! To see if they have it or not. The amount of times I've had to come In and wait is just crazy plus no one is ever at the counter if you're buying other shit. Just avoid this place! The only good thing about this location is that the women that is always by the makeup is the nicest lady ever. read more

This is the ABSOLUTE WORST CVS PHARMACY. Please please run far far away! It is very busy but that isn't the issue, it's the staff. I came here to fill a prescription and they gave me a wait time - no problem! I stepped to the side and waited. Once that period of time was up, I went to inquire if it was ready because no one had called that it was. Once I did go to inquire, the woman employee was very dismissive and quite frankly rude. In addition to asking about the readiness of the prescription I've been waiting for, there was an inhaler that couldn't be filled. When expressing that this inhaler that was prescribed to me couldn't be filled , she put a paper on the counter and said rudely, "Your prescription doesn't cover this inhaler, I need you to get this other inhaler prescribed because your insurance covers it" and points to the paper , while staring at her damn computer screen. No eye contact, no other proper communication, no information provided such as THE COST OF THE INHALER WITHOUT INSURANCE COVERAGE. Separately back to the other prescription that I had been waiting for . Come to find out it had been ready , and had I not asked I would have been standing around for a LONG ASS TIME. So I step to another desk where she directs me to an employee named Israel to help me next because my prescription is now ready. (They call us waiters by the way) I can check out ! I can go home yay! Not so yay- Israel briefly acknowledged me and said "I'll check for you just let me help this person first" That interaction of him helping that customer took way longer than it would for him to help me by simply GRABBING THE MEDS AND RINGING IT UP. After he helped this gentleman, HE PROCEEDED TO START HELPING ANOTHER CUSTOMER. At this point I was livid, and had to ask if he was able to check as I was waiting for another additional 15 minutes. And finally he got the prescription and rung me up. Absolutely disgusting and so rude. RUN TO ANOTHER CVS PHARMACY PLEASE . Besides the actual monstrosity and atrociousness of the so called "service" provided at this cvs pharmacy by the staff, the actual cvs store and customer service of the cvs employees (NOT THE ONES AT THE PHARMACY) is pretty amazing! So thats the positive part. Get yo prescriptions somewhere else to avoid crappy experiences that could disrupt your beautiful well flowing day! read more

THE WORST PHARMACY ever! I had to wait in a 20 person long line for 20 minutes every time and you will almost always a find the front register empty. The corporate website has been very sketchy also and takes up to 36 hours for a prescription to be filled via online. read more

The pharmacy is completely and utterly useless. They are too busy talking amongst themselves then to realize they didn't provide the medication needed for my illness. I came all the way home to realize I didn't have the one I need. I'm sick!!! They should care and double check everything but they don't and I'm so angry!! NEVER coming to this pharmacy again!!!!! read more

Customer service here is utter garbage. Never offered any assistance when walking through and past employees. They're too busy doing the truck and ripping boxes. Had a few times where I was looking at some items and had an employee following me around as if I was going to steal something but not ask if I needed help. The isles are messy and can't exactly find what I need without rumbling through items and different products. I don't want to make my assumptions but apparently when I go here I'm a target to be followed. I'm better off crossing the street to Duane Reade. read more

So I had no trouble finding the generic of my medication at another Pharmacy despite this CVS saying they wont have it for a month. This is a small neighborhood Pharmacy that I called. Seems pretty fishy that CVS cant be bothered to get it. So I waited over a week with no medication when I should have just gone somewhere else. Definitely done with CVS after all the trouble, long waits and bad customer service at this location. read more

this is the worst pharmacy i've ever been to. every time i have gone it has taken over 20 minutes to get meds that are "ready for pickup". staff is extremely rude and clearly standing around calling people the r word and fooling around instead of doing their jobs. most recently, i waited for nearly 30 mins for them just to give me the WRONG THING. not only is this ridiculous, it's dangerous for pharmacists to be so unprofessional. read more

The phone in Pharmacy rings and nobody picks up. I was there in line just to see if somebody would answer when i called and nope. The staff is good but to refill if you dont have the app or call the doctor, you will never get customer service read more

I've never had any problems with this pharmacy but today Samantha went out of her way to get me what I needed for the cheapest price! I highly recommend her and this CVS! read more

Probably the worst pharmacy i've ever been in. Was told to wait 20 mins for pickup (which was fine, i got coffee next door) and as 30-50 more people came and picked up i kept being told mine wasn't ready yet. Didn't receive it until the two hour mark of waiting in the seating area. Everyone was rude and blunt. Will definitely not be coming back here. read more

It is the worst service I have received they never have my prescription lighting they say they were run a call the doctor so I could get my prescription refilled it was never done it's been little things since I've been here since still call me up and say all your prescription is ready them when I get there they said there was no history of persecution is a constant mist communication honestly they need to revamp that CVS it is not a good pharmacy to do business with that my opinion and I'm sure enough other people feel the same way the lines are always extremely long I sometimes a young ladies at work behind the counter in the pharmacy department there we or they just lack understanding read more

Please note that I'm reviewing this particular location - my overall satisfaction with CVS Pharmacy in general is OK. This CVS, on Myrtle-Wyckoff L/M stop in Bushwick, is simply the worst! They just don't care - they genuinely DO NOT CARE, folks. They always fail to apply coupons and then their reaction is like: "Yeah... It's not showing up... Bummer". "Bummer"??! Seriously??! My husband just called them the other day to ask if they can order a TDaP vaccine for us. OF COURSE they never called back to follow up, even though they promised to. Then he called again yesterday just to be told "Yeah... we're not going to be able to do that for you". (No apologies/explanation, nothing!) So my husband asked them again "So now what?", to which the pharmacist responded: "Well, maybe you can go to a different pharmacy". ????!!!!!?! Thanks for the tip, CVS, we most definitely will! read more

Today I went this location to buy vitamins. The 2 things i needed/wanted, they ony had 1 of each. (They are having a buy one get one free on.most vitamins). Since thr didn't have a second bottle of each, the manager gave me half off on bpth items. read more

The pharmacy NEVER answers the phone, I literally waited over 30 minutes one more than one occasion and just gave up. Unfortunately, my insurance deals solely with CVS so I have to use this chain but I refuse to send my prescriptions to this location anymore. So unprofessional. read more

Got a flu shot earlier today, very friendly and professional. Was nervous getting a shot but she (didn't get both their namesone helping me with registering and one administering the shot) was quick, understanding and informative. An overdue review in regards to scripts, but I always get my prescriptions here, even tho there can be a line, there are pharmacists that are understanding and helpful esp when I had gaps in my insurance coverage... Having previously worked in the medical field I know pharmacies, well medical facilities in general aren't perfect (and basically can have their hands tied due to politics of insurance, policies, etc )but there are good pharmacists/medical professionals out there and just wanna share my appreciation read more

Worst CVS ever . Managers are very rude and disrespectful they just blow you off . They have only 1 person on the register lines are long the self checkout doesn't work . They have no security bums be in the store . There is no social distancing. People are allowed in the store with no masks they don't care about Covid they just want your money I'm surprised they didn't shut down this store yet . read more

If you can avoid this place and go accords the street to Duane Reade I highly suggest it. The pharmacy staff is undoubtably the worst I've had to deal with. They let my RX sit on a counter for two hours and then gave me such a hard time saying there was no way my doctor called it in because it wasn't in their system. They acted like I was the one who was ridiculous when I said I was actually with the doctor when he called. After about fifteen minutes and multiple calls from my doctor, they found the prescription on their desk. Everyone behind the counter acted as if this whole thing was an inconvience on their part. read more

Jesus this place is a mess. First off its impossible to find anyone to get assistance unless you are lucky. Their Pharmacy is a complete disaster. Every time I go to pick up a prescription, they claim they can't find my info after I've been there multiple times, sent my prescription to the wrong location, never have it ready and have everyone wait for very long times. Seriously, why do we have to wait on one line, only to be told to go to a different one. It would be fine if it was one time, but this literally happens every single time. Then, when my prescription wasn't properly delivered, I was told I would get a confirmation call, which I didn't. When I tried to call and confirm, no one picked up. Chances are they probably all forgot cause literally everything gets past them. To top it all off, my card was stolen here. It took them forever to get the security footage, even though I was specific on the time and exact location I used my card, and all they told me was "yeah your card was taken" no information and no actual help. Ridiculous. Literally the worst CVS I have ever been to. If it wasn't convenient to the train, no one would go here. A complete disaster with lackluster service and care. read more