This CVS is surprisingly OK. Staff are friendly and more helpful than most. Dogs are welcomed! The shelves aren't in disarray and they do their best keeping everything stocked. As far as CVS in the city goes, this location is (again, surprisingly) a good one. Conveniently located on H Street. read more

This CVS is larger than most city ones and has all the usual goods. However, sometimes they are behind on restocking their shelves. read more

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This CVS is awful. The pharmacy is the worst. You will stand in crazy lines, they lose your prescription, have to fill it again, then today when I went in the systems go down 40 minutes and no one thinks to put a sign or anything out while people are waiting. Go elsewhere and save your time. If I could leave 0 stars I would. read more

Do not go here for your prescriptions I repeat do not go here! This was one of the worst experiences I've had and I've been on medication for years. They created two accounts for me so when I went to get my refills, they told me there were none. I told him they were double counts and they literally told me that I just needed to go away. I walked to another CVS about a mile away, they were so helpful, they pulled the correct prescription and got it with filled within the hour.The people that were in the pharmacy there are angry, rude, and will shoot you a nasty look for just talking to them. I cannot believe how disrespected I felt after going there. read more

Terrible pharmacy staff. Rude.Told me to fill my prescription elsewhere for calling to ensure they call another pharmacy to transfer my prescription after stating they'd do so 24 hours ago. Zero customer service. Who raised yal?! Especially the female pharmacy assistant. Beyond rude. Don't go here! read more

I stopped by to grab a few items, including a magazine. Although the magazine was priced $10.99, it rang up .01. Per CVS policy, that made the item free - which I advised the cashier. She told her manager, Dani, who ignored me (like she didn't even address me, just reached over and punched the numbers into the register) and proceeded to override the system to charge me full price. I obviously contacted CVS customer service already but the only reason I'd go to this location is if you're looking to be ripped off by rude employees who do not follow company policy. read more

Absolutely terrible. I've been using this pharmacy for several years but lately it just went down the drain. Mix up prescriptions, do not fill in urgent orders sent directly by doctor's office unless you come in several times to remind them. Terrible customer service . Will be looking to other options to change my pharmacy read more

"We haven't got to your prescription yet were still working on prescriptions from TWO DAYS AGO" So I guess the antibiotics my Dr called don't matter that much as long as you get your lunch - Right. CVS COULD GIVE A SHIT read more

TERRIBLE DO NOT GET YOUR PRESCRIPTION HERE! terrible customer service, rude workers and very disorganized.

The store is understaffed. I hope that CVS realizes they have a tremendous asset in a manager named Daniella. She has helped me at the locked cases, helped out the team station. Today, she kept the line moving by bouncing between two registers. Her demeanor is consistently professional. Give her a raise and get her more staff. If you think that is too expensive, check to see if executives receiving bonuses deserve the money more than she does. read more

Does this place even function as a pharmacy? Every time I'm forced to go to this CVS it's just 3-4 people shuffling through prescription packages at an absolute glacial pace. Earlier today I stood in line for about 15 minutes while they helped a single (1) person. Finally I politely asked if anyone else could help me and the pharmacist literally said "that's what the line is for - can't you see we're understaffed?" I gave it another 2-3 minutes before walking out, deciding it'd be easier to send my rx to another pharmacy. Just abysmal. read more

I cannot stress enough how awful this pharmacy is. If you're going for anything else, the staff is friendly and generally well-stocked. But in the pharmacy--they must have hired the most awful people they could possibly find (aside from one woman who is very pleasant and helped get my prescription cost down when I was in between jobs but I haven't seen her there in a while). The pharmacists are confused when you ask them for a prescription and incredibly rude. I had a prescription "in process" for over a week, I was on hold on the phone for over three hours and never got an answer, so I just went there and then they filled it within minutes. They said if it ever happens again "just call and we'll put it through." Now that would be great IF THEY PICKED UP THEIR PHONE. So now on top of my regular day job I have to manage pharmacists who don't know how to do their job. This place is a joke. read more

Why are prescriptions never ready. I got a text alert 2 days ago that my prescription was ready. I arrive at 5 pm and I'm told it'll be ready in 90 minutes. I return 2 hours later and it's still not ready. It happens every time. Go somewhere else, I recommend Kentucky Ave Safeway in SE. read more

Awful place. You have to walk through a gauntlet of beggars to get in, the store is dirty, and the shelves are often empty. Security guard is their only to protect employees. I have witnessed people walk in the store take something off the shelf and walk out and nothing is done. The pharmacy is a nightmare. Avoid at all costs. read more

Terrible. Pharmacy is unreliable. The App does not work. I can never get my prescriptions on time. I have had one "in process" for the last 48 hours. I do not like going in there because someone is always yelling at the the pharmacist, honestly, because of something CVS did or didn't do right. People need their medication in a timely fashion. Now, everyone there is NOT unprofessional, but there is a reason I TRY and get my medication mailed and that isn't reliable. Please take a lesson from Walgreens. Hire McKinsey or Deloitte for that matter because CVS requires an overhaul, which should start with this store. By chance, if there is a regional Vice President or Manager, feel free to contact me. I tried to be patient. read more

This cvs truly sucks. I prefer cvs out of all the other pharmacies. Mostly because their reward card follows my buying trends and offers me discount on many of the products I frequent. So for example instead of paying $3 for puff tissues with lotion an email will notify me that they are on sale for $.99 I am not a couponer in the least but their rewards program does all the leg work for me. So why pay $3-5 more when discounts are offered often. Now, my 2 star rating for this particular store is because it's always in shambles. The area boats new stores and I think this might be one of the newly developed. But you walk in and 3 refrigerators are broken and not operational, came looking for more sun tan lotion. Selection is so small and they don't carry all the brands and spf potetancy. I don't need spf 100! That's all they carried. I went to the reward machine to pull my coupons - it doesn't work. Shocker!!! Went to pick up my prescription at 11am because hey said it would be ready by then. Also got a text saying it's ready. I am on a time crunch. I arrive for the pick up and they said it's not ready. So which is it? Had to wait another 30 minutes before they got their act together. I have a cvs across the street from my job that is always stocked, and they have their store together. I will frequent that one instead. This place is just a waste of time for all options read more

The selection gets smaller and smaller with every visit until today they had only 1 of the 5 items I was there for. What they do have in stock is often under lock and key and they only have one employee on the floor to unlock it for you. Then there is only one person on registers so the wait is long. I went home and ordered from Amazon instead. read more

This pharmacy has gone down hill for quite some time. I'm half past sick of their ineptitude. I receive texts from them stating that my prescription is ready. I go to the pharmacy. The prescription is not ready. This has happened at least a dozen times over the last year. They consistently do not fill my doctors' prescription orders at all or correctly. Do not go to this CVS. They can't do their jobs properly. CVS as a company needs to audit this pharmacy branch immediately. read more

Ordered delivery for a prescription and never received it. Went to call and was on hold for an incredibly long time. Expect to be on hold for at least 45 minutes. read more

Everything about this place is terrible. Dirty, mean people, nothing in stock, Drugstore employees wearing chin straps. I am not sure what is the worst part. The lack of safety or the rude staff who don't fulfill subscriptions and then seem annoyed that they have to help you. Go somewhere, anywhere, else. read more

In the 10+ years I have been using CVS pharmacies to fill prescriptions, I have yet to encounter a worse location. The service here is absolutely horrendous. Be prepared to wait 45 minutes MINIMUM for your prescriptions to be filled. I was here with three other women tonight and we each waited over an hour to get our prescriptions, even though we were initially told the wait would be 25 minutes. I've had outrageous wait times before at this location, so I called ahead to make sure my prescription would be ready. Jokes on me, because they just put me on hold for half an hour and I eventually hung up. This place is grossly understaffed, but even then the astronomical wait times don't make sense. It's also common to see people literally in tears here because their prescriptions can't be filled or the payment is not what they're used to. I assume a lot of this has to do with the state of the healthcare system in this country, but the fact that I see at least one person crying/furious after talking to the Pharmacist at this location leads me to believe those that work here are especially incompetent when it comes to dealing with providers and insurance companies. I can attest to this, as I have had numerous instances where the staff have proved unable to take basic measures to communicate with my providers. At other CVS locations, I simply do not run into these problems. TLDR;Don't waste your time here. This place is nuts. Staff will lie to you about wait times and show no willingness to work with providers and insurance companies to get you your prescription at a reasonable price. read more

It's just a CVS. What's there to expect? Workers are kind to me so that's good. Pharmacy could take a while but it's been that experience for me at a many CVSs. Items are organized and typically in stock. read more

Don't fill your prescriptions here. The pharmacist is slow, overpromises and under-delivers. People get texts to pick up prescriptions that have not been filled. Even when your husband is lying at home, immobilized, after abdominal surgery this afternoon and you tell her he is in pain, she may tell you what she told me: "everybody's in pain". I waited 90mins for her to expedite my prescription that she had initially estimated would take 45. I needed a handful of oxycodone for my husband who had been discharged from hospital a few hours earlier. He ended up hoisting himself up out of bed , straining his stitches to swallow some ibuprofen in the 2 hours I was gone. Save yourself some time and use the CVS on Mass Ave. They have employees there. read more

Thank you to the women who work hard to get everyone's prescriptions filled and manage this busy location! They do a wonderful job and have always been able and willing to help me. read more

This is by far the most ridiculous, unprofessional CVS in the history of life!!! Like I don't understand how it still exists out here and I know corporate CVS doesn't care because it's in a predominately black neighborhood. This is totally unacceptable- it's a disservice to the black community. Been in line to drop off a prescription almost an hour and it's one person working. You need to hire more people!!! They don't even have a bathroom you can go into read more

CVS Pharmacy - Drugstores Near Me - Washington, DC, District of Columbia

By far the worst CVS I have ever been to. I live nearby so it's convenient but I can not stress enough the lack of professionalism and service here. Trying to fill prescriptions there is a genuine risk as there is no telling how many days it will take to even get a status update. There is not even the slightest of efforts to meet customers needs. Despicable. read more

Not a very well-run pharmacy, where pharmacists and staff don't seem to know what they are doing. Called in the morning for a refill, says it would be done in an hour, showed up and it's not the right dose and had to continue to wait 45+ mins. On top, the pharmacist helping me purposely took other people over me when I had been waiting longer. I would avoid this one if possible. read more

Still pricey, but at usual, CVS came through in a clutch. I was greeted as soon as I walked in and the store clerks were generally very helpful and pleasant. While I wish the prices were lower, I enjoy shopping at CVS. Their stores are generally clean, well-organized and they offer a good product selection. When the receipt for my one item took 45 seconds to print, I got a strong sense of nostalgia -- only at CVS...! Remember to shop with your coupons, and you're good! read more

CVS Pharmacy - Drugstores Near Me - Washington, DC, District of Columbia

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Horrendous service - try to go to another CVS or Walgreens or anywhere else. I had a flu shot appointment for 2:30 and stood waiting until 3:20. read more

TAKE A PICTURE OF YOUR PAPER PRESCRIPTION before you give it to the pharmacy technician. They have lost my prescriptions and not entered the transaction into the computer record, and then the order never existed. When you go back to the doctor it sounds like: "the dog ate my homework". There are good staff that work hard to make it work, but there aren't enough to go around. read more

Great delivery service when I really needed it. Beyond helpful and incredibly timely. Thanks all around.

The pharmacy here is terrible. Do not get your flu shot here. They will tell you it is a less then a 15 minute wait but you will end up waiting 30+ all they while they're just staring at you while you wait. Waist of time. read more

I only come here bc it's close to my house. They are incredibly slow (45 minutes for a 10 minute flu shot). It's also incredibly dirty. The walls by the pharmacy look like someone urinated on them and the rugs are disgusting. The waiting room chairs are disgusting read more

Ordered FOUR pictures. Gave it a couple days before I called to see if they were done. Someone picked up and told me they should be done later that afternoon. 4 days later I called again as I didn't get any emails. All along their printer has been down. read more

This is a pretty big CVS and seems to have lots of product options. Walking by, it doesn't seem to be as big as it is. Luckily, every time I've gone I've been able to find everything that I need. I would warn you about the line at the cash register. It is always pretty lengthy and I never have good service in the store. I try to pre load some things before I go in there because I know I will be waiting in the line for a while. read more

Needed to make a quick prescription transfer so I called. Waited on hold for half an hour before they ended my call. Called back and waited on hold another 20 minutes and then they ended my call again. Waiting on hold again in the hopes that I can get my prescription. What in the world is going on here? read more

Currently on hold, so far it's been 33 minutes. In that time I've traveled to the pharmacy, waited in line, spoken to a manager, and got my prescription without them ever picking up the phone. Don't bother calling, if they ask you to be on hold, don't let them put you on hold. read more

This is the worse service ever. My DR sent multiple RXs (3), I had to go there, because of course no one answered the phone to verify status, only to be told that CVS only received 1RX, Contacted DR's office they resent the 2 missing RXs, go back to CVS and yet again CVS says they only received 1 of the 2. Had to call back to the Dr's office again to resend the remaining RX. - Now INS company says they need pre-auth - Dr's office submitted pre-auth 2xs. Waited 48 hours after each request, had to go back to the CVS to check status (why - no answer on phone for over 45 minutes), they tell me they re-ran RX and INS still not approving. Total BS, because I call INS Company directly, only to learn that the RX was never rerun/resubmitted. So then the INS Rep makes a call for me (with me on the line), INS Rep finally gets through to the CVS, Rep says hello, puts the INS Rep on hold and promptly hangs up. For the next few hours in the morning and then later that afternoon, calls were attempted and I was put on hold repeatedly. Occassionally, you hear the phone connecting only to be placed back in the queue. read more

Quick and easy. Street parking right out front. It's never been busy inside or out the three times I've been. The place seems to be organized and well maintained. A pharmacy is in the back and you'll find most anything you need for a cough or cold in the aisles. Make sure to grab a cold orange Gatorade on the way to the checkout counter. read more

For the past year I have been unable to get my prescriptions filled within a reasonable time period. This was true pre-pandemic. I always wait days for a prescription I've filled online, and then have to follow up with a call to actually get it filled. I'll be switching to a new pharmacy. read more