This CVS was completely self-service, which typically aggravates me, but the staff here was helpful. There was an employee near the register, who was working on something else but she was willing to stop and come over to help and provide me assistance while I was checking out. The shelves were packed out very neatly and the two employees I saw in the store were both working on other things. Overall, I had a great experience here. read more

I don't feel safe at this pharmacy and neither should you. Store itself is fine. Getting a vaccine is fine. I would recommend to anyone thinking of picking up a prescription to look elsewhere. I would not fill a prescription here if it was life-saving. For those of you unfortunate enough to have experience with CVS pharmacists, you are probably very familiar with the ethically dubious practices and excuses they make their life's work, but this pharmacy decided to take it up a notch and I feel compelled to not let it go unrecognized. I asked for an update on my prescription and they told me it was illegal to do 90 days for this drug. So I decided to call and see if it could be sorted out and was again told it was illegal and my 10 year prescription history of 90 days was illegal. When I pushed back I was later told my 90 day history never happened. I was later told they didn't have it in stock. They were playing the greatest hits like a cover band. As an aside, I believe most CVS pharmacists change quantity of prescription for customers instead of doing inventory management. A conspiracy I'm sure most believe but cannot yet prove. Another seems-true-but-not-enough-evidence-yet is that they delay more for sicker or older patients to give themselves less work long-term. Anyways, back to my prescription, It's not illegal. In the 10 years, I've heard every excuse in the book these folks use to not do their jobs, but never have I been accused of criminal behavior and never have I been lied to about my own medical history. So I called my doctor's office shared some frustration and a little laugh and reached out to a lawyer to confirm I am not, in fact, the El Chapo. All this over filling a prescription I have had for 10 years. I reached out to CVS corporate - yuck - to report this behavior and got every reassurance that this is par for the course so I am writing this. Begging the public to not go to this pharmacy. CVS corporate will probably get another review since they asked me for a survey and then end the call on my first attempt. Glad to know my tax dollars are subsidizing a datacenter for automated call responses that go nowhere. OK back to my revenge. I planned to reach back out this morning since I was still upset I was lied to and still upset that I was accused of a criminal conspiracy with my doctor's office. I didn't actually think a resolution was coming this morning, I'm not an idiot. I reached back out because I wanted to inconvenience them. I wanted them to be inconvenienced the way they've inconvenienced me. I wanted them to feel the frustration my doctor's office and I had. I wanted to be a CVS pharmacist right back to them. I asked my doctor's office to send the prescription elsewhere, then reached out this pharmacy demanding an update on my prescription. I am not even in town. It's the perfect revenge. I act all upset (which like yeah, I am upset, but not upset for the delay this time, upset they lied to me), demand some answers in my message, talk about how my doctor's office and I feel wronged, give a deadline of ASAP, actually make them worried they might have to do their jobs. Now usually they would just ignore, take a 4 hour lunch, then dip, but I downloaded the CVS app and you can send messages to the pharmacy. I encourage everyone to take a moment to realize how idiotic an auto-messaging system is with no cap for spamming. Only a company as dumb as CVS would have that be an option, and I bet they even monitor response time. I was clicking "I would like a callback" whilst pouring my cereal. A pharmacist gave me a ring - different one this time. I wanted to record the call and post whatever stupid response they gave to social media and make a bunch of ~memes~ about it IYKYK. But as I have alluded to, I am not a breaker of laws. Despite this company's insistence that I am Scarface, I was well aware of my current jurisdiction that I cannot record without consent. So I asked, consent wasn't given, and I hung up. And though I can't do any super hilarious memes referencing my favorite nintendo characters, it was enough to get the wheels spinning. 30 minutes after I hung up I got an alert "your prescription is ready for pick up". Lol like I was going to pick up this prescription. Fat chance, clowns. Healthcare in this country is a train wreck. Insurance companies are the conductors and CVS Pharmacists are the ones shoveling coal into the firebox and accusing customers of being Casey Jones. I hope some of you out there who hate working with CVS pharmacies end up adopting the strategy of trying to get them to do their job only to rug-pull. read more

Store and employees are fine but is theft so bad here that they're locking up $3 bottles of cheap shampoo and conditioner? Inconvenient to have to wait for an employee to unlock the case for something that costs less than many of the drinks or snacks. Use some common sense, CVS. read more

We just need to pick up some supplies and this CVS was close to our hotel on Pennsylvania Avenue. We found exactly what we needed. The associate who checked us out with very nice and helpful. read more

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Third time here, very rude provider at the MinuteClinic this time around. Waited patiently 45 minutes in waiting area was empty and male nurse decided to lecture us on walk-in policy instead of offering care. When I tried to leave he stepped in my path, and tried to continue on talking to prove a point. The strangest part is he came up to us first to ask our names, after he called the names of no show appointments. He approached us, just to say I might not be able to help you today. read more

Terrible customer service. I needed an item that was locked up. An unfortunate time that we live in, but it is what it is. The store was not busy. I rang the bell four times. No one comes. There is no cvs employee in the floor. No cashiers, it's all self check out. What the heck. Finally two employees come from the back room. One of the employees gives me attitude. No apology for the delay. Again, the store was not busy. read more

This is a regular CVS pharmacy on the corner. It is big, 2 floors. Rx is on the second flor and closes at 7:00 pm. There are self-checkout cashiers. I got a pack of Lays chips for $3.99. read more

CVS Pharmacy - a neon heart on a blue wall - Drugstores Near Me - Washington, DC, District of Columbia

Not the best service here. I used to frequent this store when I worked closer. I know I had a coupon on my CVS extra care account that I wanted to use. I recently stopped by during my lunch break and apparently alot of others do the same. I patiently waited in the line and then they tell me with an attitude that the coupon wasn't on the card. Call me Petty Betty, but I quickly put back the one item and left the store. No thank you! read more

My experience at this CVS was excellent. The manager, Jamal, is an organized and hard-working man who is doing a phenomenal job running the store. D'Amonte was friendly and helpful, engaged with my daughter, and was also a hard-working and talented employee. There were other men there (sadly no women downstairs but they were all helpful, friendly, and very professional. Highly recommend, especially if you are hot and need water and don't want to pay $5 for yucky water from the street vendors. Stop in, cool off, get hydrated and find everything else you might need. You'll be glad you did! read more

Unfortunately this was an awful experience at this huge brand. For starters I needed it to get a money order which they did not know how to do. First strike Another problem was they asked for my id, since this location is within DC area there is no way to park and my bf was driving hence I did not get anything else besides the cash. (Second strike). Finally I went to the car and get everything needed for the transaction, the process was crazy long and ended up with 40 minutes lost and no money order at all. read more

This is actually one of the worse CVS in the area. The staff are usually never around and if they are, then they are unfriendly and not helpful. I would only stop here because of a matter of convenience, but I tried to avoid it. They also do not have much of selection of items considering how large the store is. read more

I went here to get some medication around 7:32pm and I can't do self checkout I've ask the manager to help and she give me attitude, rolled her eye at me. They ready need gets more training, if you don't like your jobs you shouldn't work in customer service. read more

Another excellent CVS, this one is like a Bed Bath and Beyond as they have an extensive selection of household items, even pet care! They also have excellent and friendly nurse practitioners and great hours for a downtown location. I love CVS! read more

I went to that pharmacy to pick up my prescription. And the pharmacist was very appropriate. But for some reason as I walk out a metropolitan police came in eyeballing me to hit out the door and get out. In a previous pharmacy I was told by the same to go to hell when i asked where to get my flu shot in the pharmacy. And in Puerto Rico at Sagrado Corazon, I was told that I was leaving a mess on the counter. I had a foot injured so when I got to the register I dropped my merchandise on the counter. I remember an afterthought item and went to get it. I was harassed by the security that I was making a mess as I limped back from getting the item. Then a Spanish elder female came to his face and said in Spanish. Have to say she stink . When I did not stink. And if I say I did not stink then I am on denial. I have doctors I go to and gyn and other ethical places to interact. Verses a herd of savages disrupting my life. In another occasion the Caucasian cashier went and pushed a brown cashier in twistie hair out of the cash register and insult her in front of customers. And the cashier asked of why she did that instead of calling her separate to the office. She came to the register and said to her, "Get Out." read more