I went here yesterday to look at their make up selection and was assisted right away by a friendly young lady who not only approached me with a great attitude but helped me make my selections. I then watched how nice the cashiers are while I waited in line as one of the cashiers even helped an elderly man with his purchases and walked him out to his car. Best customer service I've ever experienced in a pharmacy. read more

Drive through is horrible long waits constantly plague this company. I could go elsewhere and get my meds quicker. read more

CVS Pharmacy - Long lines, sometimes they have fast drive through pharmacy techs working and other times not. Today is one of those long wait times. - Drugstores Near Me - Stockton, California

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Slow time to find a decent pharmacy waiting over a half hour in drive thru probably another 20 minutes until I get to the window

Amazing Service! Friendly & helpful. Pharmacy is doing a great job. I have no problem leaving a message for the pharmacist, she calls back quickly (or within the hour.) Inside the Pharmacy staff is nice. Outside it's hit or miss. They get you what you need, their just not happy to be there and seem (pre-occupied) with 5 other things Clean store and I recommend it. read more

CVS sucks. They might've killed my dog. I asked for Benadryl and they gave me Benadryl with acetaminophen. My dogs in the emergency room They don't what they are doing. go somewhere else they are horrible. They will kill somebody check your prescription bottles idiots!! Negative stars IFO AND DIE read more

RX was sent to CVS on Monday. They were out of stock but didn't bother to mention this. They finally received the medication and we were told they were preparing it, oh it is Wednesday morning now. It is now 3 PM and I am told they are working still working on it. read more

I come fairly often to grab a few snacks before I go to work. The cashiers are always very nice and helpful. Typically not too long of a wait and when a line starts to form, they always call another checker. read more

How is this the only 24hr pharmacy. Husband got discharged from Tracy hospital and this was the pharmacy open!! So that create long wait times. Knowing you are the only 24hr pharmacy please have more people working here! Also all their makeup is all locked up. Might as well not sell it. Terrible location, place and long long wait times to dispense. read more

Horrible company. They have screwed my prescriptions up so many times I can not believe they are still in business. Worst company i have ever dealt with. Look and find other pharmacies. So many more put there capable of doing the job correctly. Shame on you CVS I hope you or your family has to deal with a company like you. Only gave 1 star because they would not allow me to leave 0 read more

Thank You Ray for Your Outstanding Help! I just wanted to take a moment to sincerely thank you for your help on Tuesday. Your willingness to go the extra mile--literally upstairs!--to find the item I was looking for did not go unnoticed. I truly appreciate your kindness, patience, and positive attitude, especially when you insisted it was no trouble at all. It's rare to come across such genuine customer service, and your dedication made my experience a great one. Thank you again for your help--I really appreciate it! I had a great experience wrapping up the errands trip by Ryan. He was incredibly professional, polished, and handled my transaction with efficiency and care. From the moment I stepped up to the register, he was polite, attentive, and made the checkout process smooth and pleasant. It's always refreshing to encounter such professionalism and excellent customer service. Thanks, Ryan! read more

This store suck stop off get ice cream press the button three times than I told cashier cancel call for aisle one I will go to walgreen and my ice cream. I'm a patient person I understand it's short staff but an acknowledged like sorry can you give five minutes I will help you in a bit, yeah they need customer service refresher course read more

They had a well stocked selection of vitamins. They could invest in a few self check-outs here. I was surprised to see they didn't have a single one. There was no staff around to ask a question. The line was insanely long with only 1 cashier. Eventually they brought someone else to help. But they should really consider self check-outs to move the line along. They would not honor my CVS card picture on my phone. I never know if I'll have the physical card fob on my keys b/c I may not be driving that day to have my keys on me but I'll always have a photo of it on my own. They would not honor it here. I haven't had issues at other CVS locations. read more

CVS Pharmacy - super long line to pay. 1 cashier on duty - Drugstores Near Me - Stockton, California

This store is still understaffed. I like that most of their items are now behind locked cabinets because theft is a huge problem. The issue is that when you ring the "customer assistance" button, the cashier is almost always alone so no one comes to assist. Once, my patience was tested, I waited 20 minutes before the cashier finally told me to get in the checkout line and she would help me when it was my turn in line. I still visit all the time because it's conveniently located near mu place of work and home. Patience is key here. read more

I went to CVS pharmacy on March lane Friday 02.06.26 to pick up my medication at 5:09Pm my total was $23.73 I wanted to take out$40 cash to buy Lottery tickets and my debit did not go through, so he tried it again and it didn't go through, so all the other registers were saying the same thing along with the front staff. Their debit machines were down, so my transaction for $63.73 was declined so i asked the guy if i can pay cash and he re did my medication instead of putting debit he used cash. Well on Tuesday i noticed my bank posted $63.73 I called the Manager on 02.10.26 spoke w Cecilia and she said even though I have proof with my receipt there is nothing she can do about giving me a credit back to my account. What I do not understand is how can you say there is nothing you can do about crediting my account when you tally up your earnings in the pharmacy daily you would have had an over charge of my $63.73 because i paid cash!! She did not even want to help. So, people beware I have been going there for several years and this is the first encounter but at the end of the day it is still my money! read more

I have always had a great experience at cvs until recently. I'm door management has changed. I had a very nice man that was a good listener so I didn't have to repeat the spelling of my name. It's simple goodness! Not having my medicine ready, sending it to the wrong pharmacy. Listen, if something looks different ask a question. The frustration for me is someone assuming my time is not valuable and I just have time to wait on them. You chose to be in this profession you know that we depend on our medication. It's not ok to be disrespectful but when you minimize me that's not ok. Fix your Poor customer service and this "leave a message" instead of speaking to a live person it's ridiculous. To me there is no consideration for the disabled and elderly. read more

I will start by saying that I WAS switching pharmacies. This was a mistake I intend to correct immediately. CVS just happens to be in close proximity to my doctor's office.My doctor sent in 3 prescriptions on Tuesday, by Wednesday there was still nothing. I called, was told they were delayed by their USELESS automated telephone system. Six calls on Thursday (3 to pharmacy and 3 to my doctor) to be told by pharmacy that they have no record when I finally managed to speak to a person. Doctors office said they sent and were verified. Friday CVS finally has my scripts...mostly. They only filled 2 out of 3. Bring on the fight again. One of the nurses at my doctor called me Monday morning to inform me they sent the script in yet again and it verified yet again. Luckily, said nurse called CVS personally to verify and they had no record. Their electronic filing system was screwed up. HURRAY!!!! All my prescriptions are finally filled and ready to be picked up. Go to check out and after taking my insurance information, the cost was almost quadruple what I paid at the previous pharmacy! What a complete rip off! 0 out of 10 do not recommend. Save time, money, and hassle by just going literally any where else. read more

5 star review for Michael and Maria on the night crew for the pharmacy staff. My husbands prescription was having issues getting filled we got the run around from pharmacies all day long and finally Michael and Maria filled it. Huge shoutout to both of you. Thank you both so much for your help and kindness. read more

When it comes to a CVS location for some reason this one is my main go to one. I've been to a couple of other CVS locations where they tend to give me a little bit of trouble about how many coupons I can and cannot use even if they are their own store coupons. I never have that problem here at this location. Sometimes there is a small line but they usually tend to get through it in a fair enough time. I also utilize this particular location when I need to fill any type of prescriptions. As there is also a drive-through pick up for your prescriptions. CVS is by far higher in pricing compared to other locations but then again this is something that is considered a convenience store. So I only go in here and shop when I have multiple coupons I am also signed up for their extra care program so that also helps in savings. read more

CVS Pharmacy - Totally forgot to take photos of inside - Drugstores Near Me - Stockton, California

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I wish I could leave 0 stars there soo SLOW here it's ridiculous I been coming here for a few years I'm changing pharmacies now every time I come it's a extremely longgg slowwwww like It's ridiculous honestly read more

Extremely slow service at pharmacy! More staffing is needed by corporate to assist their employees and provide better customer service.

I went to pick up my prescription because I kept getting notifications and I only had a couple days left which was fine but I work a lot so I kinda can go when I can go and the guy that helped me was super rude super unprofessional I've had to go back twice now because my prescription I've gotten there and they told me there's nothing and the second I said oh I'm gonna leave. I'll just come back later then cause I didn't wanna wait another 30 minutes. The second I left the store. I got a message saying that my prescriptions were ready. It hasn't even been five minutes. I had literally just walked to the front to pay and left but nobody in the pharmacy was able to say oh it'll be rushed. Oh, it'll be done any minute so now I have to go back yet again when I have time every time I go there lately it's been a nightmare read more

I have been waiting over 15 minutes for someone to unlock the ice cream freezer. I pressed the "customer service" button requesting someone to unlock the ice cream over 15 mins ago and nobody came. Never go to this store. Who locks up ice cream? And if you do, please have enough staff to open the freezer doors. read more

CVS Pharmacy - CVS locking up their ice cream and taking over 15 mins to unlock the door (it still hasn't been unlocked) - Drugstores Near Me - Stockton, California

Was walked by and ignored multiple times after pressing an employee call button numerous times to get a product. I understand locking items up because I've seen multiple thefts happen in this store but can I not be made to wait when I see a bunch of employees standing idly by? Also, waited an extra 30 minutes because I was told that my prescription wasn't ready even though my doctor sent it in at 9am this morning and this was around 4:30pm. Only to be told that they were out so I had to go to another cvs to wait again. A waste of my time on a wild goose chase that could have been prevented if this was communicated about 8 hours prior considering they have their medication inventory at their fingertips. Extremely frustrating. read more

Called tonight to get my autistic son's prescription transferred from Kaiser to this pharmacy because of insurance switch. Lady over the phone was so rude and pretty much said she wasn't going to help. What a joke of a place. read more

The experience we had was horrible. I was texted a message that my prescription was ready. After waiting in line for 20 minutes for the cashier said they are working on it and to come back in a half hour. Very disappointing on the pharmacy. read more

I always get great service when I go through the drive through pharmacy window and the inside also

This CVS pharmacy has the WORST EMPLOYEE'S!! I don't know how they don't get in more trouble!! I was hung up on while in the middle of asking a question! The next day, I called, and the guy was EXTREMELY rude to me! I had a question about how to show my proof of insurance, and they acted like I was stupid for my questions! I'm BEYOND MAD!! Treat people with common courtesy! This was so unprofessional and horrible! read more

First off horrible customer service ! Secondly I we t in for passport pictures are unavailable! The representative claims the camera has been broken for months ! Well hello can you post a sign? Lazy people now days ! read more

They closed other Pharmacy on March lane idk why. Best service all employees were on point. They switched to this location. Since they changed it. There's always something wrong with my prescription. Every time I call for my prescription they said in hour it's should ready. I call before I go. Pharmacy's - Chao -Said in hour. It's been a week since I been waiting for prescription And went I call he said they have to order. It's been a week a week. Come on. Every day. Idk if his got to much in his hands or he needs to change job ‍. All we ask to be competitive and more efficient. Chao . Don't lie just do a better job. So easy to communicate don't lie Just be honest and No lies It's been a week. You keep saying that for a week ‍ read more

Because of my insurance i have no choice other than CVS...such a disappointment because of the challenges the Pharmacy has at this location. Staff are not informative...some of the essential basics needed for their positions. Today I called in to check if my new medication was ready i was told an hour and the cost. No call back or update that both medication are not carried, in stock, and cannot be filled at any cvs. Important info to share with a patient. It gets worse. I have to call my dr so he can reorder a formula that cvs carries. How do i know what CVS has in stock and what is a good substitute. Isn't that a Pharmacist and MD convo. Aside from Repetitive mishaps such as this the long wait times are frustrating along with lack of customer service. I so wish I could chose my own pharmacy!!!! read more

I have been a twice monthly pharmacy customer for over 5 years. EVERYTIME entering the store I'm greeted with "welcome to CVS." The pharmacy, ALWAYS efficient and professional. The only time there is "excessive waiting" is because of the personal attention they are giving; and I know someday that might be me that needs the individual consult or reconciliation of meds. The employees at the front registers and even stocking supplies exude positive energy. They seem engaged with their work /mission/customers.... for a few years, each time I leave CVS Quail Lakes I think "I need to send the manager a note." Finally, this is it! A personal note of appreciation read more

Their fast and sufficient, they love to greet each person that comes in and leaves. Live their customer service read more

CVS Pharmacy - CVS outside - Drugstores Near Me - Stockton, California

Don't waste your time here. The pharmacist is unhelpful, and they will leave you on hold for 20+ minutes. God forbid you try to call and check the status of your Rx. Instead, they'd rather you waste your time and money, driving to the pharmacy and waiting in line to tell you, "we don't have it." You are literally better off finding your prescription on the Internet than at the worthless POS CVS in Quail Lakes. read more

I waited over a month for a call about my prescription and NEVER received a CALL!! I've been in so much pain and I blamed my healthcare provider but they checked for me and said my prescription had been sent and sitting at the pharmacy for over a month! I Don't recommend this place to anyone! Idk how they don't call their patients read more

Pharmacy is a nightmare. Don't bother wasting your time here because that's all this place is good for. If you feel like waiting much much longer than any other pharmacy then by all means visit this one, but if you value your time skip it read more

I picked up my rx through the drive up and the girl was So very rude ! She does not like her job ! Get her a new job! I can only imagine her being rude to older people smh very RUDE! read more

Story time. I got a text notification at 9am that it was my last day to pick up 2 meds. I ran out the day before and had none left. I work graveyard shift and because it is a 24/7 hr operation I figured I'd pick them up on the way to work. I arrive around 9pm and tell the pharmacist I'm ready for pick-up. The pharmacist asked for number which was unusual, first they ask for a last name and DOB, but not an issue. Then he asked if I knew what meds I was picking up which I told him. He used a different computer than the register, one in the back, which was also unusual. He kept going around and doing other tasks which I was fine with because I imagine they're busy. But then he came back to me and asked what one of them was called again, like he forgot. I repeated, he went to his computer and came back and told me they were taken off the shelf.... I then asked why, because it was still the 12th. I had 3 more hours. He said it was illegal to keep them on the shelf once they'd been there too many days -- not my question, why were they pulled EARLY. He kept giving the same answer. He reassured me he could refill them and be ready in 30min....I didn't have 30 min. I was on my way to work. I am out of my meds which I depend on to keep me healthy. I said I couldn't hang around for half an hour and he told me no just go through the drive through. One, I have to be at work. Two, he just expects people to drive home, sit for 5 minutes, and drive back?? I have the app and the text notifications to make the pickups faster and easier. It sounds to me like they were trying to make their job easier and pulled the meds early so they didn't have to do it at midnight. Unfortunately at a 24/7 place of business this is not possible, cutting corners should not be at the expense of quality patient care. The really bizarre part was when I asked for the person in charge so I could ask about the policy, he wouldn't tell me the person's last name because it can cause racism. What??? I feel offended that he assumes I'm a racist and I have to wonder if it's because I look white. So many people get married or have mixed heritage a last name doesn't even accurately reflect a race anymore. My issue was that I am without meds because they were trying to save time and in turn wasted mine and were flippant about my health. Race is irrelevant if the people looked exactly like me I'd be equally upset. read more

If you're on worker's compensation go elsewhere, they have no clue how this works and want to charge you.

The facility was clean and service was good except do not transfer any rx unless you want to wait days for it,

CVS on March Ln in Stockton, California. Yelp Challenge 91/100 Okay, I'm getting my CVS"S all mixed up now lol. This location is okay, we come for the Redbox outside and my Daughters meds here. the place is pretty big and clean inside. I never spoke to the cashiers that work up front. Only the Pharmacy ones. this place has what you need chips and meds. You can get a soda if you want. There is a drive-thru for you to pick up the meds outside in the back. So I will be back pretty soon to grab a movie. I never had a problem with the Redbox Kiosk outside. This is one of the better CVS in my village. For being well kept inside, well that's all folks. read more

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