Cristian was so unprofessional. If you dislike your job why work there and make the experience for the customer horrible. She was helping at the checkout and my card wasn't working so I needed two minutes to contact issuer (there was no one in line) she was like I gotta go I gotta go.... She was just rolling her eyes, impatient like she has more important stuff to do. She grabbed the bag and gave it to the other cashier. Extremely unprofessional read more

Can we talk about how there's always a long line here!!!! And if you need something that's locked up good luck.. you'll be waiting FOREVER! .....just go to a different Walgreens.. read more

DO NOT USE PHARMACY. They will hang up on you and be awful to you on the phone and it'll be nearly impossible to coordinate your medication. I never write reviews but oh my god that interaction I had was awful. Good luck getting your meds. It's been 4 days trying to get them to transfer my medication to a new pharmacy read more

Pharmacist gave me the wrong dosage from 25mg to 50mg it was a horrible experience I'm no longer a customer

Came by to print a photo said to come back at 2:20. When I showed up guy tell it's not done yet got to wait till 3:20 bad customer service.

Always professional and pleasant staff here. Never had a bad experience here. Always helpful from staff if I need help in store or pharmacy. Also pharmacy is quick and respectful. I've got some of my vaccinations here last year and now this year. No issues at all read more

I always like to post something positive about a business, but unfortunately this is not the case. The pharmacy is understaffed and wait times are terrible. Definitely avoid the drive through as I have waited at the window for 20-30 minutes multiple times. Pressing the call button does not help as you will be told "we will be right there" only to wait another 15-20 minutes. I understand being short staffed and it is a problem everywhere. But please, if you are not able to keep up with the demand of indoor customers and run a drive through, shut the drive through down. Yes, inconvenient, but it will save people a lot of time in the hopes of being serviced promptly. read more

This review is SPECIFICALLY about the pharmacy, not the rest of the store. The pharmacy sucks. You can't get through on the phone; I've held well over a half-hour to speak to someone (where they keep picking up and immediately placing me back on hold) before being hung up on. They make mistakes (one rx was "one pill a day for ten days, yet they constantly filled it with just three pills, because the prescription was written for a 90 day supply, so divide that by three and you get... 3.33 pills a month.) Their drive thru is closed currently (April of 2023) and has been for months, because they are understaffed. They're pulling a pharmacist and staff from other locations (some of the staff are working AFTER completing their shift at another store that same day, I've been told by employees). Those poor employees! The understaffing leads to delays and mistakes. Plus a long, slow-moving line in the store to try and pick up prescriptions. This makes it difficult for people who are disabled and cannot stand for 30+ minutes to get their medications. It would take numerous attempts of going to the store, standing in line and playing Russian roulette with back and knee pain, hoping you can get your prescriptions and leave before your joints give out and you stumble and fall. I am SO glad I switched to the Rite Aid on Pacific in Lincoln Center last August, and just got my partner to move his prescriptions as well. It's a bit farther away from where I live, but at Rite Aid, I can get 90 day refills, pay through their app, AND they offer delivery from the store, so I don't even have to leave my home if I am unable to for any reason. I can get through to the pharmacy on the phone, most times without holding for more than a minute or two. read more

If you need a prescription filled don't go here. They're extremely disorganized in the back, so much so that they have a hard time keeping track of inventory. I waited for my prescription for nothing, turned out they didn't even have it in stock. So I have to head back for a 3rd time. It also doesn't help that the pharmacist takes a break within the last hour of closing. read more

Walgreens - Pharmacy Hours - Cosmetics & Beauty Supply Near Me - Stockton, California

PHARMACY The pharmacy never picks up their calls. My husband stood in line and heard the phones ringing and no one ever picked it up. We've been waiting for our children's medication and they said the provider never sent it. We called our provider who had the address on file, called them, sent the prescription again and never got a response and they were on hold as well. I was on hold for over an hour each day and each time I called -- there was no point so I hung up. It takes too much time for us to drive back and forth so I'd rather call to see if prescription is ready. The automated service can't find my prescription with the phone number which is why I called. Nothing. Went in, nothing and no help. By the time we get the medication, my kids will have waited this long for what? You wait on hold and by the time you know it, it's their lunch. You call after their lunch and still on hold. read more

Over the last couple of months I've had some health issues that required medication. So I am a weekly visitor to WalGreens, both this location and the one on Harding Way. I understand that we are still in a pandemic. I try my best to be patient kind and thoughtful when interacting with staff. Having said that, WalGreens is no longer a dependable pharmacy. First, do not believe the hours that are posted on the website. You need to make a phone call and make sure the pharmacy is open. And be prepared that when you get there the pharmacy is closed. That's right, they will just close willy nilly regardless of business hours. I guess it's because they don't have staff but I've had this happen on three occasions. Second, for whatever reason I can't get my medication right away because the pharmacist is on break. I'm not sure what's going on here but there's some kind of password code they need to enter before they release the medication. I do not know if this is a Walgreens policy or a state of California law. I've tried looking it up and can't figure that out. Last week I needed antibiotics, I had to go to the store on three different occasions because the order wasn't received and the pharmacist was on break. It's maddening. Im not blaming staff. I am wondering if Walgreens is actually hiring enough staff and paying a decent wage. I figure I will use my mail order pharmacy through my insurance and look for another local pharmacy for emergency medications. I find this sad because I've been a Walgreens customer my whole life. read more

Been waiting for over an hour. No good explanation for the delay. They say they are super busy but only 3 people in line. read more

Walgreens - Been waiting over an hour for the vaccine. No good answers for the wait. Even vendors are waiting. This is crazy - Cosmetics & Beauty Supply Near Me - Stockton, California

This is the most horrible place for covid-19 testing for travel. The lady that took our test had no clue what she was doing, repeated questions. Ended up canceling my flight because the 72 hrs flight does not apply. Go elsewhere for covid-19 for testing for travel!!!! Tests get shipped off to another city besides your home city. Go to CVS. read more

On hold for the pharmacy for twenty minutes, and then I was hung up on. Tried calling back, and back on hold for thirty minutes. This place is severely understaffed, management really needs to hire more people in their pharmacy department. read more

They first off extremely rude in this location. Second if you are sick after 6pm don't bother trying to get cold medicine here. You have to buy all the cold medicine through the pharmacy and it closes at 6pm. If you ask someone about it they cop an attitude about it, as if they are above answering questions. Their attitude is so bad it makes a person lose their cool. Never, ever go there. Choose CVS they are a better company. (Who thought the no cold medicine after 6pm was asinine). read more

I wish that could give them zero stars. For a pharmacy to close 3 hours early with no notification is ridiculous. came to pick up my curbside order because I'm on crutches!!!! and was told by a jolly ass Sarah to just simply return tomorrow because there was an "incident". I can't wait until Walgreens roll out the robots. I only came here because the items was I stock. To AMAZON I GO LIKE I INTENDED. read more

This Walgreens needs to get their act together Not answering their phones especially the pharmacy There are people that really need their medications and this pharmacy shouldn't be in business I always call and I can never get through To anyone So if I need to speak to pharmacist I can't If their isn't enough employees send the patients prescriptions to a different pharmacy I would not recommend Walgreens to anyone read more

The pharmacy at this location is a joke. If you want to waste your time and energy, feel free to drop by. I had a vaccination appointment at 11 am, so I came in early at 10:30 am to fill out paperwork and have my insurance processed. The pharmacy technician took my paper and insurance card to input into their system. For some reason, their computer couldn't bill my insurance so they wanted me to pay about $75 out of pocket. I had to call my insurance and get a representative to tell them how to input my information correctly. Even after the walk-thru, the technician was still unable to do it. She reassured me that they will find a solution and to wait for a call back later in the day. I had plans but I needed my vaccination. I canceled my plans and waited for their call around 1 pm. Well guess what? They never called me AND didn't pick up my follow up calls. When I drove back to the pharmacy, the same technician said, "Oh, I meant to call you. Let me finish verifying your insurance information again." What was the point of me waiting for 2 hrs? She only started checking on my information again once I got there. After I waited some more, she told me that she still couldn't do it so I should "maybe check out CVS." You have got to be kidding me. Either this technician wasn't adequately trained or she's just useless. I left and went to Safeway's pharmacy. I got my insurance verified and my vaccination within 10 mins, top. If you want quality service from well trained staff, go to Safeway instead. Don't waste your time trying to get help from this Walgreens like I did. I wasted my whole morning from 10:30am-2pm. read more

The service of this pharmacy is horrendous. I can understand companies being shorthanded, however, to be on hold for 23 minutes to get an update on a prescription refill I placed two days ago is absurd. By the way, I never got to speak to someone because no ever picked up. Even after the automated system told me there was one customer ahead of me. Walgreens corporate, you need to step in. "Thanking" customers for their feedback does nothing for customer's waiting on their needed medication. How many more complaints do you need to see on here before any changes are made? read more

Why is this place still horrible especially the pharmacy after all the negative reviews, customer service may say they'll inform the leadership but nothing has changed, one thing I will do since my local union and company have a contract with Walgreens, I will put in my recommendation when our contract with the company expires next September with the international find a different pharmacy. the company needs to restructure its approach to customer service as it is unacceptable and inefficient as it is currently. read more

The WORST pharmacy (660 W March Lane). Had MULTIPLE issues with 2 of our physicians having to reorder prescriptions 3 times because why???????? One important cardiac med took almost 2 weeks to refill. My prescription ran out while waiting. The result required a visit to the cardiologist last week due to problems that reoccurred . I asked who the director/manager in charge was and was told they didn't have one. Well maybe that explains it all!! So we both have transferred our prescriptions to Target CVS. Ahhhh, What a difference. The clerk greets you with a SMILE and speaks kindly no matter how long the line is. Very efficient, prescriptions filled quickly. Never again Walgreens. read more

Great order and pickup staff but I won't be back for the pharmacy. The pharmacy staff are very unreliable, don't follow the hours posted and will take a lunch in the middle of business hours. Had an appointment at 2PM and they were 'out to lunch' didn't return until 245 when they stated they would return at 215. Location is next to the Kung fu tea; parking lot does have some interesting individuals at night so park close to the front door. Sad because the front store staff has always been friendly but the pharmacy is terribly mismanaged. read more

This review is specifically for the customer service I received from Mark in the Photo department. God Bless this man. He was so helpful, kind, and patient. He provided us excellent customer service by assisting us in selecting the best size and quality for a funeral enlargement. He made a stressful day less stressful. Thank you, Mark! Give this man more mula! read more

Photo department lazy ! Apparently passport pictures stop at 7:00 however there is not an upfront notice anywhere !!! I asked why if the photo lab is open until 9:00 ! She couldn't tell me why ? !!!!! read more

Every time I come here to pick up a prescription there is an issue. Every single time. Usually it's because the pharmacist is on break and they can't release the med without the pharmacist code. I have no idea what that code business is about and they really can't explain it. The other issue is that their system won't recognize my marriage to my wife and I'm denied my Covid test through my insurance. It's just really frustrating. I'm planning to give CVS a try. read more

Honestly the worst pharmacy line ever. There's 3 registers and always 1 person serving the line. There's always a huge line and employees walk in the direction of the line and seem to not be worried people have been in line 30-45 minutes just to get prescription. Urgency is never a priority to this pharmacy. And don't bother calling the phone because that is non-existent. read more

Walgreens - A huge line with 1 person at the register.. unbelievable. - Cosmetics & Beauty Supply Near Me - Stockton, California

The service here has gotten even worse. This is the only pharmacy that will fill veterinary prescriptions that we know of so we are forced to use them. We called in our dogs prescription on Monday. On Wednesday we came in to pick it up and had to wait in line for an hour. They then told us our vet had denied the refill. I called the vet the next day and they assured me they had faxed the refill over but would do so again. Today at 2:00 I came in and waited 45 minutes to get to speak to a staff member. They told me that the prescription had been denied by our vet. I told them that was absolutely untrue and they then admitted they did not have the script. I asked them to call the vet but they refused . I then had to drive to our Vets office and get a paper script. After returning to Walgreens and waiting another 35 minutes they told me they would have to call the vet to verify the prescription. I asked them why they did not do that earlier and they just stared at me. I am now on hour 3 waiting to get 45 pills placed into a plastic container for my dog. I fully understand that Covid has impacted everyone but this is insane! read more

Just spent 15 minutes on hold just to get hung up on! They kept answering and putting me on hold. Guess that answered one question. Won't be doing business with them if this is how they treat customers. RUDE!@! read more

The pharmacy closes for lunch. There isn't any signage saying that. Today I'm here to pick up an prescription, and they opened 15 minutes late... with a line of 10 people waiting. No second cashier, not 'I see three'. Just people waiting. read more

The March Lane store in Store, CA has the worst service that I have experienced. Every time that I have an order sent there, they do not start processing the order until I have stood in line for about an hour to request it. Often, I get a message saying there was an error only for me to spend 40 minutes on hold and get told that the medication is there and there isn't a problem. I wasn't able to get my birth control for months because they wouldn't fill it and I couldn't reach anyone. Recently, I placed an order for my son's asthma medication (so he can breath). After 6 days of it stating pending, I called to ask about it. I waited on hold for 40 minutes. I was told that the medication is there and they'll have it by the next day. Their excuses are that it is busy and they are short staffed, but if they aren't able to provide medication timely, then the store shouldn't be operating. My son needs his medication, but it has been delayed for over a week due to the staffs inability to perform their jobs. I will be absolutely changing pharmacy, but honestly, the lack of service is inexcusable. read more

Service has really picked up! Again, the staff at March Lane have been gracious and helpful. The scale of the Walgreens organization just makes the Rx experience slow and painful at times. When I stand in line I do observe staff being as tolerant and helpful as they can be under the circumstances. read more

The pharmacy is the worst ever... They don't put your prescription together until you give them instance info... What if you don't have insurance.. They said you pay with cash.... OK so why is my prescription not ready a whole day after you guys received it... We were waiting for insurance info.... Are you kidding me?! The line was like 15 people long and one guy slowly working the register.. Totally rude employees this is the worst pharmacy ever ​​​ read more

The service in the pharmacy department is ridiculous.! I waited in drive thru for 30 minutes just to get to the window to say closed for testing. No signs nothing! I am sick as a dog today, md sent my rx yesterday afternoon it is now 1:30 the next day and my rx is still not ready. This is my last day doing business with this company. CvS is much more efficient and cares about their customers. Shame on you Walgreens on Pacific!!! Customers never again!!!!! Oh and been on the phone for 30 minutes no pick up what a mess! read more

The Pharmacy is a fucking joke and extremely rude, they never answer the fucking phone and don't give 2 shots about it, when I go pick up prescriptions they are so under staffed and again extremely rude in person as well as in the phone mostly when and if they do answer the phone bunch of assholes!!!! read more

So this is one of the newest Walgreens in my beloved city of Stockton. You'll catch good deals if you have a Walgreens card. I do like ,that this location has a Redbox Kiosk inside. This location is new so everything looks great and is always very clean. The staff is pretty nice and friendly. When I do browse around , the staff is very helpful. This location has a Pharmacy and a Photo Center. I haven't noticed anything different from the other Walgreens, I've been to. Pretty much the same o , same o. The best part is most likely the location on the corner of March Ln and Pacific Ave. Vincent D *VD* Life is Beautiful read more

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Horrible customer service in the pharmacy department, had me on hold over an hour. Came in and was told medication would be ready in 30 mins and still not ready, was told to wait another 30-45 mins. read more

What a mess. Perhaps not the fault of Walgreen's pharmacy, but Save Mart pharmacy closed and moved the Rx here. First, they didn't have it. Next day, they said they have 300 prescription to fill ahead of ours, while ours were needed ASAP. Moving our business to CVS aa soon as we can. read more

This is the worst pharmacy ever! After waiting a hour in line at the drive thru being told to come back in a hour after being told prescriptions were ready only 20 pills on what was supposed to be a 90 day supply! Also have come only to find out pharmacy is closed when it should be open cuz no staff!! HIRE PEOPLE!! Getting prescriptions shouldn't be this hard!!! No stars!!! read more

Cardiac meds took three days to fill! Must push to get a pick up time or else they say "in progress"

I would give 0 stars if I could. Every time I talk to pharmacy staff, I get a different response. I have been waiting 15 days for a prescription. I called today to be told I had to talk to someone else. I was transfered and the phone rang over and over. No one answered and then I got hung up on. I then called a competitor to have it filled. It will be ready in 2 days. I have another prescription I have trouble getting filled on time EVERY month. read more