Very disappointed with the lack of support and service from this pharmacy. I take several special-order medications for migraines, and Walgreens let me down month after month for nine straight months. Orders were frequently delayed, sometimes for more than a week, and I had to call daily without getting real answers. While a couple of staff members seemed to care, most were indifferent and unhelpful. For context, I was filling more than $8,600 worth of prescriptions monthly -- yet my needs were consistently overlooked. I finally moved all of my prescriptions to CVS at March Ln and Quail Lakes Dr (see my review for them) and couldn't be happier. CVS has every medication ready on time, even the "special orders" Walgreens struggled with, and they usually arrive the next day. Plus, their app actually works and makes managing prescriptions so much easier. Walgreens lost a loyal customer for life. read more

I don't remember her name but if I'm correct she is a manager or supervisor. She is so sweet! She helped me out at the photo counter, she was absolutely amazing! I printed a photo and it wasn't coming out right. She literally did it like 3-4 times for me, just to get it perfect when she didn't have to do that. We got to talking about how they're open 24hours and even on holidays and that sucks so bad, I felt for her, but she still had such a positive attitude and she was just so sweet! She is the definition of amazing customer service! My favorite Walgreens in Stockton! Best service, always open, plenty of parking. Inside is always clean, neat and stocked! Never an issue when I have to stop here. read more

If I could leave a lower review I would! Pharmacy people are horrible! They said they never got my prescription. So after calling the ER again they send it again, and told me to have Walgreens pharmacy call them if there are any issues. And the pharmacy in Walgreens refused to call them saying "it's not our job to get your paperwork in order". read more

This store I would never leave them a 4 star because they never have product , but since they locked everything up they now have product !! So good because I can now honestly come to this and then have the product I need ' the lock box's I really don't mind because I know they have I'll have it in stock read more

If i could give it no star, I would. Pharmacist is horrible. Her name is Aliyah along side with her pharmacy technician, i couldn't get her name. Don't go there. Their service sucks and they don't know what the hell they're doing! read more

It's a typical Walgreens experience. Sometimes the lines are longer than normal. Sometimes customer service isn't the best. Then again, it's kind of a take it or leave it kind of place. read more

Do NOT use their ATM machine here. We made a withdrawal and the machine did not dispense anything. When I called the atm mahh ch one company, it said if the machine didn't dispense, call your bank. read more

It is unfortunate that the Walgreens pharmacy staff is not knowledgeable or simply does not care about the customers who choose to have their prescriptions filled at their location. My parents are elderly and have experienced so many issues with their prescriptions not being filled correctly, missing refills due to the pharmacist/staff's lack of support in understanding how Medicare works for these older adults. It is frustrating that there is a lack of professionalism among the pharmacists and staff. Walgreens should stop conducting pharmacy services because "service" is not what they are known for. read more

I've been coming to this Walgreens location for many years. This is my usual spot to pick up prescriptions from the pharmacy. Sometimes, customer service can be hit or miss. In the majority of visits, the staff members are not always welcoming or friendly. The wait time to pick up the medicine is not too shabby. I will continue to come back to this location since it's close to my home. read more

Goodmorning today @9am I went into Walgreens for some meds, and i asked a question about paper ids from the DMV and was told that has nothing to do with her then Jessica walks away from me rudely, Jessica didn't even finish the transaction. lower sac needs to be retained as I write I'm reading all these reviews and can't believe how this location treats human's which are people with feelings. read more

I've been picking up a med at this Walgreens for a few years , every few months. They notify me when they receive the prescription from my doc and text when it's ready. They accept Good RX, so it's a good price too. Staff are friendly, no complaints. Thank you. read more

Is giving zero stars and option? Avoid this place like you would avoid hell. This is the slowest most awful pharmacy there is. No one has a good experience here. Nothing about this pharmacy makes sense. You have insurance? Not at this pharmacy you don't, they won't take it. You don't want to catch covid while you wait for two hours? Too bad, should've used the drive thru. You don't need a consultation? Too bad you will have to wait for the cashier to whisper that she needs the pharmacist multiple times till she finally saunters over to do something called a tap. Lord, please let me NEVER have to return to this wretched place. read more

Very disappointed and crappy service! Today 9/15/2022 I made appointments to get out booster shots. Get here 15 minutes early. We were told to stand inline with rest of people ( about 15 people) in front of us! Our first appointment was at 6 pm. 6 pm came up and we went back to ask to get out shot at 6, but no we are told no! You have wait in line! Why the Fu**k do you have the option to make appointments if you don't honor it! At this point we will get out of here by 8 pm! read more

The worlds absolute slowest pharmacy ever!!!! Consistently huge lines and I just don't understand why helping every single person is incredibly difficult. Even if there's just 1 person ahead of you, you'll still wait 30 minutes before you're helped. So aggravating. read more

Walgreens - a woman standing in front of a check - up counter - Drugstores Near Me - Stockton, California

I would give 0 stars if possible. I am getting so tired of the incompetiance of the staff who work the pharmacy. Everytime I've had to deal with the staff and not the actual pharmacist, it been a hassle. I've been going to this place for ten years - you'd think they could at least be decent. I really hate dealing with those people. read more

Very disappointed in all Walgreens in Stockton. From horrendous lines in pharmacy, to cashiers and "management" being less than friendly(ok, downright rude), over priced merchandise. Need I say more? I took my business to CVS! I've reached out to the DM, and he sent me to the store manager. Even after I requested not to speak with store level. I'm so done! read more

This is the worst pharmacy in stockton. Your medication is never ready and usually messed up. I'll never be back here again

Awfull !!!! Understaffed and underpaid Pharmacy staff so the Walgreens can make extra profit. Walgreens latest profit scheme is to run out of pain medicine. Two times in the last 4 refills, Walgreens has been out of my prescribed pain medicine dosage (Norco 10/325). However, they say they can give me a lower dosage of pain medicine Norco (7.5/325) or I can wait days (without any pills) until the correct pain medicine arrives. read more

I'm sick of stores outright lying to customers about bathroom availability or stating they are broken! Why don't you charge a small fee to get in or only allow one person at a time.Do anything but lie or refuse to allow restroom use. It's just inhumane to not allow a law abiding customer in! Once a business tells me that ,I never go back.I do the same thing for any gas station! read more

Staff is never wasting masks properly at night. Lines always across store and only one register open. I get the lines sorry if, but the mask is inexcusable. Mind you lady in pic isn't only worker wearing mask like this. read more

Walgreens - Lady at Walgreens not following thier own rules. Smh - Drugstores Near Me - Stockton, California

First of all, I am rating for the Pharmacy! I have an "express" account, whatever the heck that means, because I am tired of waiting in the lines and going to the regular window, where everybody is so rude! Now, every time I use the express pick up window nobody looks happy nobody says I'll be with you in a minute nobody smiles nobody cares and I still have to wait! I have experienced horrible service and long lines at the regular windows so that is why I went into the express window but it doesn't make any difference! They ignore you, and there could be five people walking right by you, and no one will even look at you! All the pharmacists and other salespeople don't even look up at you or smile or greet you because they just don't care! Most are rude and obviously don't enjoy their jobs! It's the same EVERY TIME!! I would go somewhere else, but my secondary medical wants me to go to Walgreens! DO NOT GO HERE!!!!!! read more

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24 hour Walgreens on lower sac Is the worst pharmacist that you can ever ask for your medicines to be sent to all they do is lie to the patients they don't fill your medicines on time and when you call them they give you lie after lie they're never honest this store needs to be shut down let alone the pharmacist needs to be better trained with poor services very very poor services I wouldn't refer nobody here And they're very rude read more

I am writing this review for the pharmacy(although it doesn't look like it will make any difference because they just don't care!) my dr called my tonight to let me know she was putting in a scrip for me. I don't normally use Walgreens because I am an Adventist health employee but their pharmacy is closed on evenings and weekends. I requested Walgreens because they are 24 hrs. At least one hour after the prescription was placed, I went to the drive-through. They told me that my prescription would not be filled until the 21st. I asked them why if this was a brand new prescription? They said there was two prescriptions in their system for the same thing and instead of noticing that they were duplicates and filling the proper one, they decided to not do either after. After questioning them, they said OK and then told me that it would be an hour before they could fill it. I asked them why it would take an hour when the prescription was put in a while ago and they couldn't give me a reason. I went home as I only live right around the corner two minutes away. As soon as I walked in the door, I received a text that my prescription was ready. Wtf! This place needs help and no one seems to want to do anything about it. My husband(who has difference insure) has recently switched all his prescriptions to Costco because he continues to have problems with them as well. Do better Walgreens! This is not acceptable! read more

Negative stars for the pharmacy if possible. I scheduled a booster for 9 am, it's now 9:40 and I still haven't been checked in. People who are filling prescriptions do everything online if you can or have your doctor call it in because you'll be waiting for days. Rescheduled can appointment with a different pharmacy after waiting and still not even being able to check in. 40 minutes is plenty of time! read more

21 people are inside of the store waiting in line for the pharmacy and there are 18 cars in the drive through waiting in line and I am among them outside.. I've been in line for an hour and half with my wife and newborn in the car.. This is insane!!! read more

I guess it's the same complain't as any other person would as well agree but the pharmacy when it comes to picking up your medication sucks. If i could give it a lower rating i would. But they really need to get their people in check. read more

This is such a horrible pharmacy. The staff over here is very rude plus the wait time is very very long here.

I've been coming to this pharmacy for years but encountered the most rude person at the drive through window tonight at 810pm, she didn't have a mask on, no eye contact, yawning constantly, oh and may I add she never said hello or goodbye! Rude! More customer service training for that clerk Walgreens! read more

Soooo slow literally have to wait 2 hours in the line for my medication ‍ !!!!!!!!!!!

Worst customer service known to man. Walgreens actually went out of their way to call CVS pharmacy, which is my regular pharmacy to cancel my total prescription. These pieces of shit only want money and offer the people nothing. Never and I mean never come to this filthy pharmacy. Everyone is rude and will not help you when you need it; they actually make it harder for the patient. Fuck you walgreens! read more

The place is extremely busy and not very clean. They need to pressure wash the outside and for that matter the inside. The staff is pleasant and professional. The pharmacist were also pleasant, professional and apologetic for the wait. Took my kids and myself here for the Covid booster and flu shot on 2 separate occasions and while we had an appointment it was well over 90 minutes before we received our shots. That said it was a far better experience than the CVS Quail Lakes on March Lane, where the service has spiraled down zero stars especially after pharmacist Kent Y, Gene W, Chris W, and other pharmacist that cared about people either retired or transferred. This got a 3 star because my comparison the CVS Quail Lakes was so bad...... read more

What a poorly run store. I thought maybe just the hammer Lane & it location was this anti-customer. But nope. Went to this one & it's the same. No shopping CARTS. At all. Oh because people steal them. So I said if the Dollar tree can figure out how to keep shopping carts available then this is intentional to discourage people from shopping here. Byt if we put the poles on them u can nit take them to your car. So? At least I would be able to walk around the store and purchase things like maybe a big hug of laundry soap & a big bag of pet food. So the truth is the management who decided on this policy certainly does not want my business. No small hand baskets were available either. Whoever came up with this idea of discouraging shoppers from buying more than a few small items should be pleased since there are almost no customers here. Me & my cane sure will not be back. Way to get more customers. read more

The wait for the Pharmacy is way too long. Every time I go in or use the drive thru I have to wait for at least a half hour. But what really disturbed me was I had to make a phone call to this pharmacy today, just to ask a question and the woman on the phone was so rude to me! I just asked a question and she was over the top rude, still heated from the uncalled for unnecessary interaction. Ok I wish I could give negative stars for this place, just went here again and the pharmacy service is horrible. I went here late at night just to try to avoid the long wait, I was the only one in line, three different workers looked at me and ignored me. At least 10 mins later one of them finally helped me, I could hear them just bs-ing about life they definitely just didn't want to work. Sucks cuz this place is closest to my house. Someone please manage this place better! read more

Every time my husband or I got to pick up medication it always takes forever. Worst Walgreens pharmacy I have ever gone though. Shouldn't even waste your time trying to pick up a prescription here. read more

walgreens pharmacy customer service terrible! it's truly at an all time low! I stood in line from 8:10 pm to 8:36 when I gave them my refill order. At 9:24, the girl that took my script came out and asked me to write my address down! So, for a full hour i sat there in a chair and they hadn't even started my order! And this was after i politely asked if she could put a rush on my order because i have to be up at 4am as I commute to work more than an hour one way! Thanks a lot walgreens! Untrusted since 1901! read more

I am having severe allergic reaction to house Cats. Went to an Urgent Care clinic for some needed relief. Sadly, I selected this Walgreens to have my three perceptions filled. One was filled in three hours, and another needed prior authorization from my insurance company via the doctor. The third, what a drama. The "pharmacist" decided I needed a 90 day prescription rather than the 30 day as written. They contacted the Urgent Care clinic for an updated prescription. I contacted my insurance company, they said it was not needed on a first time (or any) prescription. (The medicine was needed to clear my lungs and prevent further damage). The odd thing, Walgreens had already charged and was paid by the Insurance company. I called to speak to a pharmacist; after a long discussion they said it would be ready at 10:45. No apology offered. I arrived at 1:30pm and the prescription was STILL NOT FILLED. I had to call my insurance company again, the initial charge was reversed and a new one had just come through. At this time, I heard the Pharmacist say it needs to be a 90 day prescription. When I FINALLY was called to pay for the medication, they were not giving me the medication that was filled the afternoon previously. I asked why; the response was "oh, do you want that too?" SERIOUSLY. I asked to speak to the pharmacist for a reason they decided an MD was not qualified to write a prescription as needed. She said nothing, I gave her a number the insurance company wanted her to call to explain why SHE was trying to up sell on medication. She acted completely vapid and walked away. No customer service skills at all, no explanation, not even a well placed lie. I will NEVER go back. Why is this acceptable practice? read more

Overall I like Walgreens prescription service. They notify you when your prescription is due for a refill via email and all you have to do is click reply and send and they take care of the rest. They will notify when your prescription is ready for pick up. Another method...you can scan the barcode on your prescription bottle using the Walgreens app, they refill your prescription and notify you when it's ready to pick up. And you can pick up your prescription at this particular store 24/7/365...using their drive-thru service. All very convenient! BUT...do not try to get through to the pharmacy on the phone. Their hold/wait times can be unacceptable. I called a couple months ago and was on hold for over 30 minutes. Yesterday I needed to speak with the pharmacy and was on hold for 23 minutes. During that 23 minutes I drove across town and was sitting in their drive-thru line by the time they answered!! That is totally unacceptable. There's a good chance that I might have to transfer my prescriptions to another provider. I do hope they read their reviews and fix the problem! read more

Very short staff, untrained, just seem lost. They are very disorganized in the pharmacy area. I think the staff needs training from a more competent pharmacy. read more

Three stars for being the only store type business open on Christmas Day and for the employees having a good attitude working on a holiday. Minus two stars because they did not even come close to having what I needed. All I wanted was a couple of standard brake light bulbs...the kind that you need in almost every car. They had an "automotive" department...it was like 2 feet of the left side of an isle. No bulbs at all...not like they were just out they did not have any bulbs what so ever. Maybe I am being picky but with all the other crap they have at a Walgreens you think they would have a couple of brake light bulbs. How disappointing. Just for the record we found the bulbs at the first Chevron Station we stopped at. I will still totally shop here in the future just hopefully next time they will have what I need in stock. :0) read more

My Wife inadvertently left a XMAS wrapping paper purchase at the store. When she returned home she realized she had left it , called the store, and was told to come back and they would ensure she had the paper. After returning to the store the assistant manager told her it was her fault and they would not give her the paper. The result was we left another $20 worth of purchases in the store and walked out in disgust. I will now go out of my way to avoid purchasing anything at this store. Was the fact that we left the paper our fault? Of course it was. Would it have caused a Walgreens bankruptcy to give us a replacement roll. Of course it would not have. How clueless can you get? I am sure there are many middle class people trying to scam Walgreens out of a $4 roll of XMAS paper. zero stars,I'll go to CVS from now on. read more