They don't answer the phone here at all. Doesn't matter the department. Just trying to ask a question about my prescription. Will be the last time i use rite aid not like them or anyone gives a shit tho. read more

Customer service! They use to have great service! I had switched from CVS to Rite Aid it's been over 3 yrs or more & they were attentive very professional yet personal meaning u felt they cared! However not anymore when u call in to check on ur prescription they say "please hold & never ever come back to the phone! I know exactly whom it is bc he has an accent & always answers the phone! Not cool or ok to do that! I use to work for a call center & I know better! This has happened more than once & it's becoming redundant! read more

I came here to get my Covid booster. I also come here to get my flu shot. The pharmacist is friendly, gentle, and professional. I like that there is a private room to administer the shots. I've also brought my elderly mother here for her shots. Plus you get a free cone after your flu shot! read more

I had to be very patient and observant. It was a bit confusing. But I am retired, the extreme time it took, was ok.

I took my son here today to have his passport photo taken. Everyone who helped us was so friendly. My son was getting restless and didn't want to sit still for his photo to be taken so one of the employees grabbed a couple of stuffed animals to focus on. She grabbed his favorite paw patrol character to keep him focused and then she bought it for him! I wish I would have caught her name so I could mention her in my review. She has blue-ish lavender hair. But she was so sweet to buy that stuffed animal for my son. It made his day! So I want to say thank you to her and Andrea (she took the photos and was also great) for being so kind and giving us a great experience at this store read more

This if for "Niel" or however you spell it. The guy in the pharmacy. He likes to makes things more difficult than they need to be. Probably an ego thing. At least that's how it came off. read more

The pharmacist there is a dick. He gave me a hard time for filling my pain medicine there after a root canal. I won't be returning to their pharmacy anymore. read more

Ahh, yes... Rite Aid. Where to go when Target is already closed. I do have to admit, they have a nice selection of floaty pool toy for kids in the summer time. Unless you get your stuff on sale, this place is usually high priced, in my opinion. Oh, the service is usually friendly. But crossing traffic in the busy parkng lot to get into the store is sometimes hazardous. read more

Pharmacist was a bitch. Not sure why having a physical ins card and rx in hand makes a drug price magically appear. I told the bitch I'd pay cash, and I wont be using my insurance as it may be cheaper thru a rx savings program plan. She laughed with a condescending attitude " hahaha I need the physical card and rx in hand." Ummm..why? Just say you are lazy or you dont know how to give prices. read more

Use their pharmacy for my grandson's rx which had to be transferred from CVS. I do not know who's is at fault but it took almost a week to get it transfer and get his rx. Not good for a child who has an ear infection! Once they got it, it was fine and the personnel were friendly and courteous. I had to call CVS to check on the status multiple times that RiteAid states the fax never came over. read more

Clean helpful attendants. Great parking. Love the Thrifty ice cream. Brings back memories.

This used to my favorite pharmacy as it's super close to me and love their services but today changed all of that! I stopped in today to pick up a few items, while waiting in line I watched one of their cashiers racially profile one of their customers. An older blonde lady with bangs and a braid was the cashier greeting customers as they walked in. POC male walks in past the cashier she says welcome but stares him down and continued to watched him glaringly until he walked to the back of the store. As a POC myself I've seen that look plenty of times when I walk into a store! Funny thing is she didn't give the same look to a non POC who walked in after him, hmmmm wonder why? I made sure I confronted her and told her I noticed what she did. She acted like she didn't know what I was talking about but I could see the guilt in her face! No more putting up with this crap! We're calling you out now! If your a POC I'd avoid this store unless you like to be profiled. This was my last time shopping here, c'mon get it together!!! read more

Tammy is a rude, nasty, and condescending woman. Not sure of her last name, but on Sunday 5/7/17 at 2:49 pm, she used her key and walked in on me in the ladies restroom. No apologies, very rude, arguing with me that I "didn't lock the door", when I most certainly did. She claimed she didn't use her key when she clearly did, and didn't knock. Refused to apologize. Just argued with me from the back of the store to the front registers. When she wasn't texting on her phone that is. Told the on duty supervisor, Jennifer, and she did nothing. Both were very rude. Calling cooperate to report both employees first thing Monday morning. read more

Rite Aid - Tammy...rudest, nastiest woman at this rite aid! - Drugstores Near Me - Stockton, California

I dont normally do reviews however my last experience was superior. I had to jump on here and make a review. Best experience I have EVER had, especially in this store. I came in late the other day and was impressed from the second I walked in. I was welcomed into the store WITH A SMILE and was asked how I was doing. First off, thats a huge change from my previous visits. I think the guys name was Nate. While I was shopping I couldnt find a few items that I was looking for but Nate noticed me looking around and stopped what he was doing and asked me if he could assist me. That is another HUGE change from my previous experiences at this store. Normaly I'd be walking around and if I asked for help from the people cashiering I'd feel like I was interupting their "sit down" time. This time however, when I went to go pay the casheir was Justin. In the past Justin never smiled. Nice kid, but he always made me feel like he did not want to be there. He never smiled and just gave off this vibe of not caring. This time around it was completely different. He smiled, asked me if I found everything I needed, had a nice small conversation while he checked my things, and then thanked me for choosing Riteaid when we were done. I asked who the manager was and i was told it was Nate. THIS GUY IS A KEEPER!!! The last time i went shopping here was about a couple of weeks ago and since then this little store has already changed for the better. It is also way more clean than I think it has ever been!! read more

Went to get my kids Ice cream but the guy said it was closed because they only had 2 people in the front yet there was other employees working I'm assuming he didn't want to get the ice cream out looks like thriftys is losing money due to them. read more

LOVE my Rite Aid in Lincoln Center! Frank, Andrea and the lady with the long curly hair. They are so helpful, friendly and willing to put up with me and my coupons. They almost always have sale items in stock, unlike a competitor who shall be unnamed (CVS). I just moved to Stockton about 2 years ago from LA and this is my STORE OF CHOICE. Their Plenti rewards program is awesome if you use it right. THEIR WEEKDAY EMPLOYEES , whom I mainly deal with, are always willing to go out of their way to help me. My mom recently had to have a passport pix taken. When she got home there were no pix in the envelope. I went to the store two days later and told Andrea what happened. She found my mom's pix and gave them to me with an apology. They're almost like family. read more

Damn you Mikey U. for all your talk about Thrifty ice cream over the past couple days! I totally gave in and stopped by yesterday to pick up a half-gallon and what did I find? An entire freezer with shelves and shelves of every flavor EXCEPT Chocolate Malted Krunch! ACK UGH BAH, what in the mother f@#&*#& piece of 'ish! LOL and no, I didn't want to settle for Pistachio or Coconut Pineapple this time. I wanted those weird, crunchy fake marshmallows, and some chocolate flakes and shavings all mixed into loads of creamy, yummy, chocolate-y ice cream,.. hrmph. Disappointed and a little sad, I was on my way out of the store when something out of the corner of my eye caught my attention. No way, was this for real? Could it be true?? 18-packs of MGD Light 64 on sale for $9.99! What was I thinking buying fatty ice cream when I can have icy cold beers for a fraction of the calories?! So of course, alcohol always wins and well, like my mama says, "Everything happens for a reason." Hey, cause she's got wise words too :) read more

My mom LOVES this store. I am not my mom. They do get an extra star for the fact that she likes this location so much. I see Rite Aid and CVS as basically the same store. It's almost a combination between a 7-Eleven and a Safeway. Convenience with a price that reflects that convenience. I try to avoid them because of the simple fact that if I have to buy basic items like shampoo or food they always end up being a good 25 percent more expensive than Walmart or Target. The sale items are decent, but that might be the only time I would actually want to buy something here. The shining star of this location is the pharmacy. My mother has been getting her medication at this location ever since they were at their old location (where Thrifty used to be) and they have always really taken care of her. The employees know her by name and she knows most of the people who work in the pharmacy by name as well. I would probably give this Rite Aid a 1 or 2 star but because they take care of mom so well they get a 3 star. I guess maybe you could get your medications here and just make sure to get your everyday items down the street at Target. :0) read more

Am I the the most unknown person to shop here? Am I the opposite of Norm from Cheers? Every single damn time I'm here the people in front of me has to have a conversation with the cashier. I always have that "awe f*ck!" feeling whenever I hear the cashier yell out, "oh hey Julie!" or "ooOOooh hey Toby! Long time no see! How's your dad?" They have long talks about their parents or some other bs about some vacation they had. Can I get the hell out of here? Ring me up while you talk about your bs. "Heeeey Cindy! How come you can't just ring me up?" read more

I was in Stockton visiting and had a prescription filled while in town. When I returned, I used the drive through. When I returned the store had slowed down so I had time for a couple questions... My concern was side effects, mixing other meds etc. The pharmacist, "Rachda", seemed to be there alone and was so helpful and delightful I felt as though she was an old friend! I think we talked for about 40 mins, luckily no one came in, and it was obvious she wanted to answer all my questions. I will use this pharmacy when in town due to this one woman who showed compassion and concern for my health! What a lovely human being... She chose the right profession! read more

I just filled a prescription. I was the only one waiting for anything and it took FOREVER! This was infuriating as I listened to 2 pharmacists chatting while I was wasting my life waiting. This was the first and last time I will ever be going to this pharmacy!! read more

I've used Rite Aid Pharmacy for years. But I had to quit using them there's a certain pharmacist his name is Hai. He badgered me one night basically telling me that I was trying to cheat the system. Sorry Rite Aid because of that one pharmacist you've lost my business. read more

Nice if you need a quick stop for something. Nice pharmacy staff. Clean and always neatly stocked

This is absolutely the worst drive-thru pharmacy I have ever experienced. I can never come here without having to wait 10-15 minutes for someone to just acknowledge me. I'm always the only person in the drive-thru and the workers inside just ignore me and won't make eye contact. Everything takes forever for them. They ask your name, then it takes them 5-10 minutes to come back to tell you there's some kind of problem. They're unwilling to help the patient at all. I learned quickly and would immediately turn my engine off after hitting the call button. I started bringing homework to work on while waiting for someone to just help me in the drive-thru. It's seriously appalling to me how horrible this pharmacy is. read more

Wouldn't recommend the staff here are so rude my cousin had a money order to cash and the worker that works there is so rude he starting yelling at my cousin with attitude about how he writes the money order not be returning be nice to your customers maybe you guys will getter better reviews there yelp reviews explain everything horrible customer service beware !!!!!!!! read more

Rite Aid - Drugstores Near Me - Stockton, California

I like Rite Aid. My issue is that this week's circular had an in store coupon for Colgate. My sister informed me about this offer that after the circular coupon is used, the price goes down to $.50. I made a special trip to the Pacific Avenue store and got a circular/flyer. Lo and behold, the coupon for Colgate had veen neatly cut out. I looked at all the circulars in the stand and they were all cut out. I checked the display of Colgate and the product(s) in the coupon were still available. The flyers were neatly stacked on the stand and all the Colgate coupons were neatly cut out. If Rite Aid does not want to sell the product for the low cost to its customers, why out it in the flyer? Is this a case of false advertising? I did not bother to find out the reason for the cut out coupon and now wonder if this applied only to this particular store or to all Rite Aid stores. read more

Tammy is a clerk at the Rite Aid on pacific and Ben Holt in Stockton she is by FAR one of the RUDEST,NASTY, NEGATIVE clerk cashier I've EVER dealt with. Within 1 yrs time I went to that store 2x she helped me the first time she was RUDE I chalked it up to maybe she was having a bad day, NOPE second time going in store a good 9 months later she was just as rude as she was the first time. I don't go to rite aid on pacific I take my business across the street to CVS where the clerks are not assholes like that Tammy chick. I've called the 800# to complain, she's still there read more

I went in to Rite Aid and a young lady by the name of Keersti was extremely helpful and kind. Every place of business should have an employee like Keersti. Thank you so much for helping me. read more

I have such a hard time getting my medication here. I'm a diabetic who's pregnant and they seem to not understand the concept of a refill. I have not been able to get my syringes in weeks. I get like 5 at a time and have to keep coming back for samples or a little pack. I have a busy life and this makes things harder. Had an issue getting my insulin right before this too. Also, they are so slow and just chit chat so much it's annoying. If other people are not in line then fine talk your life away but if other customers are on in line then please just do your job. read more

This store has zero customer service skills and my family and I will not return. I have already filied a complaint with cooperate but Tammy has a really bad attitude and she was extremely rude to me and her supervisor was even worst. They really need to take a training class on customer service and if they do not want they're jobs, there are plenty of hard working dedicated people that would love to take them. read more

Everyone is very helpful in the pharmacy and very careful with your prescriptions which is awesome. I experienced lost prescriptions all the time at Walgreens, it was terrible and frustrating. Thank you everyone at Rite Aid, for all of your patience, and customer service. read more

This store is in a great location but is cramped inside. However, the workers are very nice and helpful.

My go-to RA in town for beauty buys. Watch the videos and get extra coupons online! Their makeup selection is decent, I've been coming for Revlon stuff and for the most part they have what I need, but they seem to run out fast of the popular stuff (like the lip butters). read more

Just came from this Rite Aid and spoke with a female Hispanic pharmacist that was rude! (I wish I had gotten her name) I was told that my insurance wasn't going to cover my normal asthma medication and I asked her what medication she thought worked best because I was given several recommendations from my physician. I thought that if perhaps both of them mentioned the same one, I would try it. She was very evasive and acted like she didn't want to help me at all! I could not get any information out of her about anything! For heaven sake I see the commercials on TV and I wasn't looking for her to write me a prescription, lol! David, my regular pharmacist, comes in at one today so I am going to wait and speak with him! He's very friendly and will answer all of my questions! The one star is just because of the one female pharmacist! read more

I worked in Pharmacy for years so I know what it takes to fill Rx's. It's a lot more than "just putting the pills in the bottle", which is what some patients think. They are always in good spirits, which lends itself to good customer service, and are very professional at the same time. read more

Their aisles are very narrow and it is easy to run into other customers when turning the corners. I asked my friend Thomas to go in and not buy anything and he told me he could not navigate through without having to say excuse me every time he turned. read more

Simply, the customer service at this store needs massive improvement. After waiting for 5 minutes to pay for my items, I left and went to Safeway. Good thing too, the items I was looking for were on sale there! read more

I went into the pharmacy of Rite Aid after I had taken out my wisdom teeth one day. So I wait at the counter for someone to help me. Some older asian lady approaches me, and says, "Can I help you?" like she was annoyed by me already. I didn't really care about her not greeting me or being unfriendly or whatnot. At this point, I just wanted to get my meds and go home to change the gauze I was biting on. So I give her my prescription, and ask her for the last two meds on the prescription. She replies, "We can't do that, we have to give you everything that's on her." So I'm like "the oral surgeon says the antibiotics are optional, but if you can't do it, I'll just take everything that's on there." She looks at me like I didn't understand her and repeats, "we can't give it to you if you only want 2 out of the 3 (glares at me)." So I repeat, "it's fine. I'll just take everything." She looks at me like she did not understand me. So I say, "I'll have everything that's on the prescription." The lady asks me for my address and information, so I gave her my ID (It was really hard to talk at the time.) I guess she assumed I was being rude, and says. "I don't like your attitude." I look at her and say, "what??" Here I was with my mouth full of bloody gauze from taking my wisdom teeth out 20 minutes ago. I just wanted my meds. She rants on about how she didn't like the way I was speaking to her. I don't know if she expected me to smile at her while I was biting down on gauze or whatever. I was clearly under some kind of pain, and she knew I had just come from the oral surgeon because it said so on the prescription. So my aunt comes in and explains that I had just gotten my wisdom teeth out, but she still thought I was being rude. Wow, talk about lack of empathy. Nevertheless, I left the store immediately and got my prescription somewhere else. Worse customer service ever. Never going back. I'm calling the manager as soon as I can speak without pain again. read more

Went to buy shampoo, sale was 2x8 and I had a coupon. When I presented the coupon the cashier asked me if I really wanted to use it cause I was only going to save $2! Yes that's why I brought it. She rolled her eyes and then acted like she scanned it and said it wasn't going thru! WTH?! It's not coming out of your pocket! Manager was no help either. Bianchi store is much better, staff is much friendlier and helpful.Too bad it's so far away. read more

Love the location! Love the clean, remodeled store! I've always liked this store but after today I'll be going to Walgreens. The only word I can describe the cashier I had today is RUDE! She (Aeya?) needs customer service training ASAP. I won't be back! read more