The personal service is above and beyond. Jim the pharmacist knows you from day one and provides…read moreinformation about your drug needs!

As a medical provider, and as a patient, this is by far my favorite pharmacy. Jim is a…read moreknowledgeable and caring pharmacist. He make sure that the staff he hires are cut from the same cloth. Always willing to go the extra mile for patients!

I'm neither sure if this will do any good nor do I know why this is the worst pharmacy I've ever…read moreused, but I feel like a masochist every time I interact with their system. 45 minute + call holds is not unusual, neither is a sudden disconnect after really long hold times. Today, I've called four times - first time resulted in an immediate disconnect after completing a few prompts, second disconnect happened even faster, third the same as the first, and then the fourth time I made it (finally) to the actual hold music and after 5 minutes heard a new automated voice say, "Sorry, but we're experiencing some difficulty. Please call back at a later time." I'm switching after this round of refills. This is crazy in the making.

I recently moved my scripts here from the target/CVS in town. I went through the rx drive thru and…read moreI didn't wait more than 3 minutes for a script I had previously called in to refill...great and quick service.

I have had my HRT cream prescription filled at Lake Elmo Pharmacy for years. They do a great job…read moreand turn around is usually pretty quick. The only challenge I have is the hours they are open are somewhat limited. Some days it can be hard to get there by 5pm.

Order placed that morning wasn't filled by closing time. Continued to fill orders for people not…read morethere waiting while you waited. But they did fill it and they did have it - other places were out.

I love county market pharmacy. Been going there for years. It's a wonderful thing to know your…read morepharmacist by name and to have them recognize you. They care about you ...you aren't just a faceless number. Talking to me personally about the most common side effects is a huge plus.

so easy to email for prescription refills. Staff so willing to answer questions. We're treated…read morelike we're friends & not just revenue producers. Great staff, great compassion! thanks much Kate & Milt

They should pay attention to their customers when they're selling an elderly man something that's…read morethe wrong size and all they're worried about is pushing out their pills and not waiting on the person that they're waiting on

I have always had a cheerful greeting and great service at Mickelson Drug. Thank you for your…read morefriendly personalized service.

I appreciate the staff here. Couple of times they have been especially helpful recently. Tyler…read morespecifically has really gone above and beyond.

I cannot begin to state how horrible the new automated phone renew prescription service is!…read more The pharmacy phone number sends to you a number that can connect you to anywhere, not just the pharmacy. You have to use a verbal command for pharmacy and if you didn't pay attention and missed what exact word you were supposed to say, you are stuck with the recording saying over and over to repeat yourself but not giving what word options it will accept You are then given the option to say or enter your prescription name or number. It is not repeated back and no option is given if you type it in wrong. You are not given the option to enter a second prescription. You have to hang up and call in each prescription separately. It just tells you over and over the status of the first prescription you called in. If a prescription needs doctor approval the system cannot do that. You have to call the pharmacy directly.

I thought that with the switch from Walgreens to a private company, the service would improve. NOW…read moreTHAT THE SERVICE IS NO LONGER CENTRALIZED IN HUDSON, WI--where only a few prescriptions were filled at the pharmacy--BUT INSTEAD COMES FROM A DISTRIBUTOR, where they package the medication in a way that's completely unnecessary and expensive for the company, since it comes in a plastic bag, and inside that, another paper bag with the medication. That costs money for the company, packaging and shipping and time for the customer. They keep making things more expensive for them and call themselves businesspeople. I have worked and lived in four different countries and at pharmaceutical companies, and none of them had such a huge bureaucracy at the pharmacy level.

When my family members go to pick up prescriptions, they are NEVER ready. I always have to go pack…read morefor 10-15 minutes because no one has filled them yet. The prescription I am picking up today should have been ready yesterday. The last time, we ordered another prescription, when we stopped to get it 4 days after having ordered it, it STILL wasn't ready. Even more fun is that they could only give me 8 of the 90 pills because they were out of them. This wouldn't be so irritating except that today's visit, which should have only taken a few minutes, took 35 minutes because I had to wait in line twice, the second time needing to explain that they only had a few pills. For recurring prescriptions, we get text messages asking if we want a prescription refilled. That's a nice service except the pills are STILL never ready! I assume they are short on pharmacists but the service is so, so poor.

Buyer beware on the Minute Clinic side. Went in for a simple ear wax removal. Everything online…read moresaid this is a simple procedure and should've been about $25-40 out of pocket with insurance. Since I do have insurance and haven't been in to a minute clinic in over 2 years they gouged me for $339.00. (New client - since it was over 2 years) and (extended visit - because apparently it was both ears) mind you the whole visit was 15-20 minutes tops. And since I am healthy with insurance and haven't met anything on my deductible, they are billing it ALL to me. If you had no insurance at all the bill would've still been about $110. No wonder people hate everything about healthcare in this country. I'm grateful I can afford this, but many out there living paycheck to paycheck may want to heed this warning.

Most of the staff is friendly and helpful. The pharmacist, Mitch, is confrontational and unhelpful…read morenor does he understand that not all patients fit into the perfect box of evidence based practice. Even my doctor refused to speak with him and sent my prescriptions elsewhere. On another issue with a prescription, staff on a phone call had the gall to tell me I should choose a doctor that is covered by my insurance if I don't want to have problems with my prescriptions. For reference: the doctor I was seeing was for a car accident so he was covered by my car insurance and not my medical insurance.