I don't know what's happening with the pharmacists and techs; but they were very unprofessional, incompetent, and rude today. When I asked Jing (the pharmacist who was actually wearing her name tag) the names of the two techs that provided horrible service, she asked me, "Why?" with attitude. I told her so that others could know my experience with her, Sophia, and Irene. With 3 techs and 1 pharmacist, you think the line would be moving fast; but they just let the line go at least 10 deep with customers. I had to wait 45 min for my prescriptions because the 1st tech (Sophia or Irene...the techs weren't wearing name tags as they should have been) couldn't help me without the pharmacist being there (the 1 and only pharmacist was at lunch). What about making sure there's another pharmacist there, so as not to waste customers' times? Redundancy! Jing blamed corporate for not having a 2nd pharmacist there. The 2nd tech was just super rude. She had attitude when I told her I preferred she not touch my license (hi, Covid!). Jing said she couldn't answer my questions about my medications. I thought that's what pharmacists are supposed to do. So take your business elsewhere if you can. read more

No Qtips! Really this store must be about to close they are poorly stocked Go to Walgreens across the street maybe

(1-23-2020) I went to CVS Pharmacy today for a flu shot. I was in & out of there in under 10 minutes! The staff was professional & courteous, unlike tHe employees across the street at Walgreens Pharmacy, who were all pissed off and disgruntled! I had gone to Walgreens first, but after waiting 35 minutes & then being told they didn't know how much longer I had to wait for the flu shot, I found that unacceptable & went across the street to CVS, I'm so glad I did, not only was I in & out of there in under 10 minutes, I also saved $10 for the shot! The flu shot costs $40 at Walgreens, but only $30.15 at CVS! And the Pharmacist at CVS was so nice & professional, compared to the disgruntled pharmacist at Walgreens! CVS is now my place to go! I'm never gonna patronize Walgreens ever again!! read more

I had terrible service with Photo. Do Not use to get photos done here. They lost my film. It started when I dropped off film to be processed. I was told it would take a week or so because it had to be sent out. No problem I thought. Weeks go by, I call and they say they did not have my prints yet. I returned to see if my film was ready days after that and with persistent probing, the clerk found my envelope still with my film in it, that had not been sent to be processed. as life does it goes on I moved out of the area. I called to see if my film was there and Manager Mike, as he wanted me to call him when I asked for his full name, told me he could not help me, he has only been in the store for two weeks. I called expecting help, especially from a manager and was meet with complete lack of regard. The memories on that film are lost, my memories and Mike literally said "there is nothing I can do, call customer service" which I have and that is just joke as well. Unbelievable the lack of care or compassion I was greeted with. read more

It's a drugstore. It has drugs, toiletries, prophylactics, candy, food, drinks, cleaning supplies, etc. Aisles are clearly labeled. I wasn't familiar with where things were, so it took me longer since I got confused because I didn't have my glasses, but the associate answered my two questions: Where is a brush?, and where is the non-toothbrush brush for hair? (Note to self: be more specific when asking for a brush in a drugstore) . Entering the store, it was apparent the entrance was also the exit, as patrons were leaving the store. The carpet is worn, but what you might expect of a well-frequented store. Surprisingly, the line wasn't long when I went in. When I was standing in line to purchase my items, a hair brush, gel, floss, hand sanitizer and some shaving stuff, the cashier was making friendly conversation with an older lady who was checking out her items. The associates were helpful and the cashier was efficient and courteous. I think they had two check-out stands but weren't that busy at the time I visited. It's in a strip mall but with Covid, parking isn't bad at all. This CVS fulfilled my idea of a decent, reliable drugstore. And now, wow, I can floss like a boss :) read more

CVS is the new school of LONGS! I didn't have to wait super long to get my refills! Great selection on beauty products, hair cares, and otyher household items you need for your home! read more

Kind of a confusing store. The sign for aisle 1 says "skin care, body wash, cosmetics". But the body wash is in Aisle 3, labeled "shaving needs, hair removers, bar soap". This aisle also has liquid hand soap, despite the qualifier "bar" clearly being written before "soap" on the aisle sign. Continuing on the theme of confusion, I can't figure out how to open the CVS brand hand soap. I am going to have to Google for some instructions. Someone could easily hurt themselves twisting and/or pounding their fist on the soap dispenser trying to figure out how to unlock it. I managed to get one of the two soaps open, but I'm not sure how, and I still can't figure out how to open the second one. I'm knocking another star off my rating because these are CVS brand soap bottles. read more

The pharmacy staff is amazing! So helpful and sweet. It's like going to your little neighborhood pharmacy! Totally recommend using them as your main pharmacy! They are always on top of things and communicate things well! read more

The board posted outside their door says they open at 7 AM. I unstrap my sick infant from her car seat and take her into the cold to buy some medicine only to be told they don't open until 8 and don't know why that board is in the window. read more

CVS Pharmacy - Drugstores Near Me - San Leandro, California

Went there on a sat and disnt see. Any of the detergwnts that was on sale so I was going to leave decided to ask Veronica store #9876. She had help me to the fullest she went back to check if they had any carries out 4 bottles and my transaction went smoothly and off I go.. Thank Veronica for ur help. Much appreciated.. read more

I've been coming to this store for years all of a sudden Veronica is the manager and now I will not be coming here extremely rude woman the old manager was a really nice man that made it a pleasant every time I came into purchase whatever I needed unfortunately Veronica has made this store not worth my time I spend a lot of money here it's really close to my house that made it really convenient to get any little thing I needed over priced but rite next door read more

They really helped me in my hour of need. Had to get refills on meds from a different pharmacy and it was from out of state. They were efficient and happy to do it. Didn't have to wait all day and I did this on a Sunday! read more

Rude! I know I called shortly before 6 (closing time) and was talking to someone in the pharmacy then at 6, she hung up or the phone went dead and I got a daily tone. She wasn't very friendly and had no patience; I felt she didn't want to talk to me. Just because she was having a bad day she didn't have to be rude. She is in a business (retail) that deals with customers. I wish I had her name so I can report her to management. In person, they are generally nice and never had any problems. read more

So after I pay for my items she asks would I like to purchase a bag to carry out my items. Apparently you have to bring your own bags. WTF? Only in California.... read more

Store seems understaffed most of the times,looks like the cashiers have to deal with taking care of alot,I've seen on several trips higher ups talking down to cashiers about not being able to keep up with their given tasks and completely disregarding the fact the cashier just spent 30 minutes non stop ringing up customers frantically calling managers for back up and they magically show up when there's no one around,my suggestion is to treat the cashiers like humans and have more associates working at all times. It's ridiculous. read more

If I could I would give a negative review. My 80 yr old diabetic dad was just released from the hospital. I was not aware he didn't have Medicare D so his meds came to a total of $1,798. I knew he needed the most important insulin. I presented his Good RX info and the lady told me that his insurance would not cover that. Then I found a card on the counter and I said what about this I guess it was a CVS discount card. She said oh that brings it down to $333 and some change. I went ahead and paid that because I knew my father would be in dire straits. When I got home I checked the good RX website and saw that the insulin was covered and it should've been $108 co-pay instead of the $333 which I paid. I contacted his social worker she looked it up and found the same thing. I have been on the phone on hold for the pharmacy yesterday 3 1/2 hours I'm sorry I'm not exaggerating. And I am now on the phone again for an hour and 22 minutes this CVS is very understaffed very unprofessional they need to be trained and I am going to move all of my fathers prescriptions over to Walgreens I just do not feel comfortable with the professionalism or knowledge of this CVS pharmacy I hope this helps others you either have to stand in line for an hour and a half or be on the phone for three hours and hopefully you will get the right answers read more

I really only visit CVS for their Pharmacy, but whenever I walk in I'm usually welcomed/smiled at and get the "if you need help..." speech. The Pharmacy Techs are knowledgeable and very helpful, I really like that they call when my prescription is ready. When I walked in the other week I noticed they had all their Christmas stuff out, I might have to return for more decorations!! 'Tis the Season!! read more

This CVS is located inside the Green House shopping center, it used to be a Longs but I find that I visit it a lot more now than before. Regular prices here for items are a little high, but once in a while there are some nice sales and good prices on clearance items. The store is clean and orderly, staff is usually courteous and quick. This CVS is also located conveniently next to a Chase bank, I usually come in to make a photo copy of a check for 10 cents and then head on over next door to deposit it. The store usually isn't too busy or over-crowded so shopping is easy and peaceful for me. read more

Do not go here for photos!!!! I am forced to give 1 star, but they don't deserve that. After sitting there sorting through and choosing my photos to make into a photo book, the sales person tells me they are out of books! I was there for at least 45 minutes. You would think there would be a sign advising customers that they didn't have any books. So I tell her I will just take the photos. Well, of the 80 photos I got 11. Went back to the store and she says the books don't even do 80 pictures. They do when I added pages, which was an option. So I just left and will go to Walgreens now for not only photos but everything else. read more

This place is all right, not the best, but all right since I will give them that. I come here most of the time to usually get prescriptions, or to buy small things like supply for medical needs, and office supply if I don't want to go all the way out to Office Depot, or a medical store. The reason being I like to come here though is that the staff is friendly, and helpful when ever I may have a question about anything, or am looking for a specific object that I just can't find by myself, or I may even be in the wrong section of the store. If you maybe having trouble at your own CVS why not come by, and check them out since I know you will be getting some good service if you are not receiving the needs at the one you maybe going to. read more

I really enjoy the friendliness of the staff and their willingness to assist with finding an item. The young African-American gentlemen (and the Pilipina) cashiers always are gracious and attentive to their duties. There is also a hispanic gentleman that is excellent. The Pharmacist Miss Huang is very helpful and seems to enjoy helping the customers. I could go to Walgreens; which is a little closer, but I will drive a little farther to have such a pleasant place to shop. read more

Rude workers!!!!! My grandma gave Ian this coupon from their savings card & it was not put on the receipt & only realized at home. We called the store & they told us to come back. We spoke to manager & he couldn't do anything bout it. If you're a manager, I know there is a way to satisfy the needs of your customers. My grandparents go here almost everyday & that is not acceptable. Don't tell us to come back to the store so you can fix the problem but can't do anything about it. Waste. Of. Time. When they told us to call corporate instead. Why not say that in the beginning? The manager did not even have a name tag on so I couldn't get the name. read more

Angelo, I really hope I remembered his name correctly, is the person that helped me when I was there over the weekend. He was so helpful and great. Someone that really enjoys his job. Keep up the good work! read more

Pharmacy staff is always very friendly. They know my mom by name and genuinely connect with their customer base/community. Wait times can be annoyingly long sometimes but that's when I take a seat and let mom handle things :) read more

I just got one word for this whole company. Sucks. Not just this location but all Cvs I went to I have received bad customer service

Pharmacist is rude and makes you feel like a criminal filling regular prescriptions. I would advise you go elsewhere for a pharmacist who actually cares and is more kind. We come to a pharmacy for help not to feel like a criminal. read more

BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE....... I visited the store recently to purchase money orders, and the store clerk did not return my drivers license. When I returned to the store to pick it up, the manager reviewed the tape, which shows her picking up my drivers license after the store closed and leaving with it...and they say..."we will investigate it"...investigate what...that you employ people willing to steal from your customers? I am horrified to think what she could be doing with my identification!!! read more

bad experience ever...don't be too happy when you find a deal from CVS.com because it never works!! they'll come up with any reasons they could possibly use to invalidate your coupon. seriously you don't need a CVS card because you will not get any discount whatsoever! even dollar tree has better customer service and staffs! read more

Getting photos here is a huge mistake. I went in and gave my name, was told it wasn't there. Call the store and was told it was and has been there for days. Went back within the hour and the same woman who helped me magically had it there. read more

I came in last night to have some prescriptions filled and apparently they are having some issues with medications stocking at the place across the street. I was helped rather quickly and in a very friendly manor (thank you Jenifer). I think I will be doing my business here from now on. Nice to see that there is still a friend pharmacy in the neighborhood that has the medications I need. read more

We finally got a prescription filled at this Lewelling CVS pharmacy after visiting the two pharmacies on East 14th St, San Leandro, and being told that they are not equipped to fill the doctor's written prescription. Their excuses were:(1) the one pharmacist who could authorize the prescription was away for two weeks, and (2) they are a low-volume pharmacy which means they don't stock many medications there. read more

I was used to shop in this store as it is close to my home. Also, the staffs and the manager were always very helpful. But I just noticed today they have changed the management. I was trying to return some online purchases to this store. The cashier was friendly and helped to ring up all the items, however the computer showed refunds on original price instead of on-sale price that I paid, then the cashier called the manager. Obviously, a manager's authorization code was required. The manager came over, but he just took a look at the screen and didn't even give it a try, and told me that they couldn't proceed the refund in store as the price showed on the computer was different than I paid. He told me I need to call the customer service number and ship the items back. Of course I didn't believe him as every POS system should make such simple transactions based on my inspection experience of POS system. I felt I was cheated. The new management in this store is really terrible. One star is given to the nice and friendly cashier. read more

Service is ok..... staff seems to always be upset and i usually find what im looking for

worst customer service dont come here the manager veronica is absolutely rude and has no sense of customer service then a another lady comes out with red head making more of an issue saying it has nothing to do with them so no one can help me i have to wait. worst cvs in the bay area read more