This was my first time here. But this was the best service I've gotten here. It was busy and people were moving fast. I had a coupon on my phone but when we didn't my number stuff came off by itself. The person ringing me up was like no still scan and see what you get off. It worked. Hustle and flow but still giving great service! Thank you read more

God, we've gotten so dumb as a society and its reflected in the stores weve grown up with now hollowed out by corporate consolidations and the silliness of the populace they serve. BevMo used to be known for its excellent selection of wines, beers and spirits from around the world, many small labels not found anywhere else. BevMo is now a glorified gas station market with rows of chips. canned foods, cleaning and beauty products. I get it, owner GoPuff is just giving the people what they want but its depressing to see the end result. Overheard this conversation-- Customer--."where's the Cognac"? Clerk: -- "what's that, a beer"? At a minimum your staff should know about the main product you sell .....or you can continue circling the drain and see where that takes you! read more

Everyone was so friendly. Our cashier had a arm brace on! He didn't miss a beat!!!! He rang us up quickly. He was funny and could sale cars off a lot. Not that he pushed us for sales. Just because of his kindness. The lady on the floor answered my million questions with a smile. Didn't say hey lady I'm tired of you!! She was very kind and a sweet soul. The lady cashier made small talk made us feel so welcome! These three really deserve some recognition. Thank you all for making our shopping experience pleasant read more

BevMo! - Beer, Wine & Spirits Near Me - San Leandro, California

Store is clean, well organized and stocked There is a good variety of alcoholic drinks and no alcoholic drinks available as well as snacks Prices are reasonable Customer service is friendly Parking is easy to come by I went in to get a gift card this time I was in and out less than 5 min I will definitely be coming back read more

Decent beer selection but terrible organization: easily half of the selection had no labels and prices or just plain wrong prices (what store have you ever been to without prices??), the beer style sections are very poorly laid out and maybe worst of all the entire set of fruited sours, which all prominently state on the cans to keep refrigerated are just sitting on the shelf (ironically, one of these did have a price label which also said to keep refrigerated). read more

12/31/25, New Year's Eve, I know it's busy there so I decided to order online to beat the crowd. Received an email saying my order is ready so went over, there were about 5 people in line for online pick up. However, there is nobody helping. Kept waiting for 10 minutes and I finally asked a lady passing by if anybody could help for Online pick up. She asked me if I'm a DoorDash or a customer I said Customer. There was another lady behind me. Also a customer. However, that employee named Jasmine decided to help the lady behind me first .I told her I was here first. Jasmine completely ignored me and kept helping the lady. Even that lady said if you like you could help him first. Again Jasmine ignores me. I asked her again. Why are you helping her first. She ignores me again. Finally there was another lady working behind the counter and she said OK I will help you and get your drinks for you. Got the drinks and got the heck out of there. I am Asian. Is she a racist, Jasmine ? Just a terrible customer service. I will be contacting the corporate office. read more

Great customer service. Cashier was super helpful, Alex was super kind. Will come to this location for all future purchases! Thank you!

Called the store to make sure that the closing time was 10pm knew exactly what I needed got there at 9:45 and the store was closed. Drove over 30 minutes:( read more

I placed an order online for pick up. I arrived at the store believing that my order was complete because I planned my arrival based on how long I was going to be in traffic and thus didn't check my phone. I entered the store and said I had an order pick up. The cashier couldn't find my order and asked if I had received the confirmation email. I checked and did see an email from BevMo. It said my order was canceled. So I asked the cashier if they still had the item I had initially ordered in stock. They did. I then had to purchase what I had previously ordered in the first place in the store. Why was my order canceled if they had the item in stock. read more

BevMo! - The item from my cancelled order. - Beer, Wine & Spirits Near Me - San Leandro, California

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I had such a great experience here. As I work pretty close to the area, it was actually my 1st time at this location. The sale going on was awesome! Im engaged & we are planning a wedding for next year so being able to stock up for our wedding was perfect! The sale was buy one get one for $0.05. AJ was great, gave me great options & his personal preferences & listened to my likes & dislikes. He got me a cart & checked me out & everything! I like that he personally helped me out. If he hadn't I may of not made a purchase this night. The store seemed pretty clean & well organized. Everyone wore masks & seemed to have been keeping social distances. I'd give it 4.5 stars . I just would like to come back again & continue to get that great customer service & to be able to give it 5 stars! read more

BevMo! - My cart full of wine & champagne! - Beer, Wine & Spirits Near Me - San Leandro, California

There's nothing particularly exciting about this location. It's actually rather small compared to the Oakland location in Jack London Square (haven't been there in ages). The layout is a bit erratic, but ultimately they carry the essentials even though somethings require assistance to obtain because the popular items are secured in locked glass cabinets. Random snacks are for sale so adding a separate party grub stop may not be necessary. The lines are short and the service is friendly enough. Pour out a little liquor for those lost to senseless violence. read more

BevMo is fully stocked with all different types of alcohol, mixers, and snack food, all at competitive prices. I appreciate the customer service they have at this particular location. It helps to have somebody there to point you in the right direction since all the aisles can be a bit overwhelming. Every now and then, a coupon for BevMo will pop up in the weekly sales flyers that go out in the mail, so keep an eye out for that if you find you frequent their chain! read more

Great dessert wine options including Inniskillin ice wines and Tawny Ports difficult to find elsewhere.

I was in BevMo today,, and cashier Imani was helping two ladies at the front of the line,, there were 2 other ladies behind them and myself and a man behind me. Imani left the cash register to help the first 2 ladies and as she was walking with them Imani said " you all are my customers for now so if they don't like it they stay or leave she said it twice,, there were other staff in the store that could have help the ladies but for some reason this young lady felt that what she said out loud , loud enough for the other customers to hear her, was ok and she was comfortable with the poor customer service she was giving,, so I left and did not purchase the item. I called the manager Lupe and told her of my experience here and that there are other Beverage store to go such as Total wine. CUSTOMERS HAVE CHOICES. read more

Sharing an email I sent to Bevmo management: I experienced one of the most racist, embarrassing, and demeaning experiences I have ever had at Bevmo this evening, and I will be sharing this same feedback through Yelp, as well as all of my customer service pages. First, I arrived at the store this evening and waited in line for service. Upon entering the line, I observed the cashier, Vince, looking at me awkwardly (if there is video, please replay it). Once it was my turn, I walked to the counter and asked if I could purchase a bottle of Veuve Cliquot and Grey Goose. He asked me if I had gone over to the cabinet to locate the champagne. I explained to him that I had been to the store last Saturday night and that the bottles of champagne were not in the cabinet, and that they had retrieved them from the back. At this point, he seemed unreceptive. He responded to me by saying, "well I can't help you with that". I atrempted to explain to him that I frequent Bevmo often, and typically someone will bring the bottle of champagne to the counter. Before I could get a word out, he said "Listen, I've been working here for months, and that's not what we do".  At this point, the manager, Brandon showed up, and I explained my interaction with Vince. By this time, a line had formed and this entire conversation was happening in front of an entire store full of customers. I told Brandon that I was there to execute a transaction, to purchase a bottle of Veuve Cliquot, and a bottle of Grey Goose; not to make friends or to cause a disturbance, but to execute a transaction. By this time, Brandon obliged. However, he told me that next time (even after having waited in line), that I would need to stand by each liquor cabinet to press the red button in order to get help for each item. I told him that I typically have done that, yet in this case the champagne was not in the cabinet. It was in the storage room. Why would I wait by the cabinet, rather than getting a store attendants attention? The whole situation was entirely disturbing. It was clear to me from the beginning that Vince did not want to help me, and Brandon, rather than assessing the facts of the situation, assumed that Vince was right and I was somehow wrong. The entire situation was petty; from the contents of the situation to the way in which it was handled. Both Brandon and Vince chose to debate with me, rather than do their jobs, in a timely and non-confrontational manner. It was unethical, demeaning, and racist.  I have been to Bevmo many times before and have never received this type of treatment. I believe they could both benefit from coaching and training. I will most likely not be shopping at Bevmo anymore, and will find businesses who value me as a customer and my money. I will not pay for mistreatment. read more

Received one of the best retail customer service experiences ever here last night. This is how you create a return customer.

YELP 100 CHALLENGE 2017 - PART 2: 56/100 There are many other stores up in here so it sorta makes parking a bit challenging. Came around this 'hood to meet with family but had to make a stop here first and get some happy drinks! Walked in and the first thing that came to mind is that it is much smaller than other BevMos I'm used to. But fear not! The selections are just as good. Hubbers and I found what we needed within minutes of walking in. We were sorta taken aback by the long line to the cashiers, but they were quick! The only mess I saw was located next to the ice box. There might have been a minor accident - there was a whole box worth of wine bottles (and contents) on the floor surrounded by pieces of glass. But the staff diligently worked on getting it cleaned up immediately. Not my usual BevMo spot, but not bad! read more

BevMo! - Beer, Wine & Spirits Near Me - San Leandro, California

Went into this BevMo last weekend to get some bottles, first time ever at this location. Walked in and we asked the girl that was working at the front if there was any 1942 bottles available for purchase. She said no they were sold out and left it at that. HUGE SHOUT OUT to Ajay who came up to me with a warm smile and asked me if I needed help. If it wasn't for him I'd be giving 1 star. Told him we were looking for 1942 but his co worker already said they were out. He looked at me and said "I got one left for you". He went to the back and grabbed the last 1942 bottle for me. So you weren't sold out? Customer service was A++++++++. We ended up getting the 42 and 2 more bottles of casamigos from his recommendation! I hope you're reading this bro! Really appreciate you and the work you do at this location. There's a BevMo 5 minutes from me and I'd rather go to your location 20 minutes away because of the customer service! If anyone's reading this ask for Ajay when you walk in!! read more

This review is for AJAY! He is literally the reason I will ALWAYS frequent this Bevmo. I'll usually frequent to stock up on my 'usuals'(vodka) but every so often, I'll experiment with wine..white specifically. When I tell you that never has a single recommendation Ajay has made me been less than stellar. I mean it. I tell him what I like/am looking for. And his recommendations have been spot on every.single.time read more

"Really..." Ive been coming here since they opened.(employees don't appear friendly...a smile goes a long way) I came yesterday and the checker wanted everyone's id who was with the person buying liquor, and stated that was the stores policy. Fine( I believe all company's should be consistent with how they treat their customers.) There is no consistency with how the employees card at this location(its been this way since they opened, I'm just now writing about it). Today Josh checked us out and as he had my friends Drivers license in the air looking closely at it asked are you over 21...my friend laughed and replied he was 33 with a smile to which josh asked Yes or no like its Bevmos policy to accept a yes or no to determine if you are 21 instead of checking the id in his hand? Josh says hes worked there for 2 months(but didn't need my id or my other 2 friends as the employee stated was policy the day before). Josh had my friends license who is 33 and couldn't read the license? I'm aware that most places make it easy for an employee by placing signs that help them determine who is 21 in any given year. Some employees at this location don't ask for id, some want id from everyone with the person buying liquor, some even need the manager to approve the id. This store seems to have a high turnover of employees that have their own way of checking id. Its a bit of a mess when its such a small store with a limited selection of things. ***A word to management, its a simple fix. Employees should be approachable, be courteous, and consistent.*** read more

A welcomed edition to San Leandro. I enjoy wandering these alcohol aisles and slowly trying something new. The store isn't as large as some of the other stores and the selection is a bit smaller but the people working here are helpful, knowledgeable, and friendly - as is expected from BevMo. Went to the store very close to opening day years ago and was impressed how they had it together from the beginning. Prices are probably a tad cheaper at Costco for typical stuff but for unique stuff or alcohol questions come here. Buy a few bottles and start up a new drinking hobby... hobbies are good, right? read more

I received great customer service today from AJ. Before I reached the pos I had asked if ,when using my BevMo card, is there a record of what I've bought because there was something I liked but couldn't remember or find in store. He answered my question and also was the associate to ring me up. When I was about to pay,everything was already scanned, he asked me if I could remember what it tasted like and with one hint he knew what I wanted and offered to check for me. 2 minutes later HE HAD IT!!! I really appreciate you going out your way to make sure I got exactly what I wanted. read more

BevMo! - a box of beer - Beer, Wine & Spirits Near Me - San Leandro, California

The Hubby and I have been coming to this Bev Mo for years. All the staff there is great, but there is one young man named AJAY that stands out. He has always been so helpful to the both of us. He will always go above and beyond for us. Always there, and always happy and willing to help. Be Mo is so fortunate to have him as an employee. Please give him a raise or a promotion. I wish I owned a business and had loyal employees especially like AJAY. He is truly an asset to Bev Mo. Cheers read more

This is a disgrace to See's Candies . I shop your San Francisco Market street shop and it is always full and clean with excellent service. The candy on this fixture not filled. The fixture was dirty see the pictures and the Nuts looked past the sell by dates. You should send the Manager and Staff of your San Francisco shop there because this is a disgrace to the See's brand and reputation. I loved See's candies and this should never be allowed. I have included pictures for your review. If anything BevMo I would be embarrassed. I noticed your liquor areas did not like this. Take some Pride.... See's Candies have been around 100 years . read more

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Shout out to Ajay, Claudia, and Chris. Great workers. Very consumer friendly. All are very different. None of them lie to customers. Especially in times of the quarantine they still seem friendly and cheerful.This was my first time visiting this location as I recently moved out here. I couldn't imagine how nice and friendly they are when we are not going through a pandemic. They all really try to satisfy the customer, and that's rare. I used to work in retail so I don't care for any special treatment. The team they have here is genuine and I really hope they are all getting taken care of. If they are not, I will happily select these people to work for my company. Thanks! read more

Ajay proved excellent customer service during the holiday rush. Despite the high demand for customer service, he recognized that I needed assistance at the cigar section. He offered his assistance, made recommendations, and even offered a better deal when he saw the last item I was interested in was slightly damaged. He apologized on behalf of the store and tried to make things right to send me home a happy customer. I appreciate his attentiveness in recognizing that I needed assistance, and his follow up even after he had already provided assistance ones before. He even pulled additional stock from the storage area to offer me more options to choose from for a Christmas gift. I would highly recommend Ajay for any customer service needs. read more

Thanks for canceling my order without a call with a reason and making me find out by looking on app saying it was canceled making me be on hold while you figure out how you failed a customer will be buying from total wines from now on read more

Had to start this review with a #1 as there are no zeros to select from. I don't know why anyone would purchase anything from this BevMo or any other BevMo store. The pricing is outlandish, even when they advertise "Specials". If you would like to save $$$ on your favorite beverages, you can go almost anywhere else for a better deal, unless you feel charitable or your wallet is to heavy. Way better pricing on the same items can be had just down the street from this store at Walmart, and you get everyday pricing. Check it out and see for yourself. read more

We were looking for a special kind of wine at this store and this place was the only store that found it. It is smaller than other Bev Mo stores I've been in but do have a fairly good selection of many things from wine, whiskey, beer and other alcoholic things. Staff is friendly and helpful at finding what you're looking for. This is an age restricted store. So if you're not over a certain age, you can't be in here. read more

Every time I go into Bevmo and I do not know what to get I always can rely on AJ to help me out. Each beverage he has referred me to has always been a very good choice. read more

I had the best time wine shopping at this location. Mr. Jesse was my personal shopping associate who assisted me during this trip. I'm new to the wine world and had no idea what i wanted. With Mr. Jesse's guidance and extensive knowledge of wines, wineries and years we were able to find a wonderful selection for my tasting pleasure. I am very impressed with this employee, and this being his second day on the job. Outstanding. This store is always stocked and full of choices. This is easy to get to. Bart to Bayfair then walk through he parking lot to BevMo. This is located in the Bayfair shopping center. I highly recommend getting a BevMo card to track your purchase because of their store discounts. All the employees are great and extremely helpful. I will return and continue my wine quest tying to find a good red. Enjoy. Love and light read more

BevMo! - Beer, Wine & Spirits Near Me - San Leandro, California

Nicely staff. The millennial woman in front of me wanted to buy a bottle of water with a $100 bill. The clerk didn't have small bills to give her correct change so he took $2 out of his pocket and bought it for her. She was yacking on her phone and didn't even thank him for the nice gesture. Bev Mo knows how to hire. read more

AJ was very helpful in finding me what I needed. He went the extra mile to look up my product, locate it in another store, call them and ask them to place it on hold for me to pick up, which they said they would. Thank you AJ. However, when I got to Albany, They had a case of the same product on hold for someone else and did not set my request aside, therefore I still do not have my product and can't get it before Christmas. My product for my recipe has been discontinued, there goes the Carmel Apple Jello Shots!!! read more

Aj took the time after he was off the clock to help me and my boyfriend find a celebratory bottle of Champagne. He was knowledgeable about different bruts and was able to give us a variety of selections. I'm very grateful. Thats what makes coming to this store worth it. The customer service sets them apart. Thanks AJ!!! read more

The white lady with glasses in there is very helpful and knowledgeable with where everything is located. The Asian lady with the big head and big forehead be careful for her if you're Black or Brown. She randomly lunged and touched my small bag and then asks if I would like for her to place my alcohol inside of my bag. She starts to move my personal belongings around as if she was making sure I didn't have any of their items in my bag. She really took her time sorting my things and moving them around my bag that consisted of two phones, car keys and AirPods. It made me feel uncomfortable. It almost felt as if she thought I had stole something. I come here a couple of times per year and this experience did not make me feel good. Please do cultural sensitivity training with that lady. That was not cool. I won't be coming here soon, I have to process what I just experienced. This happened 5/15/2024 at or about 10:20 am. read more

I went there Friday before Super Bowl Sunday on my own and needed to pick up a few items. It was busy yet a gentleman quickly came up and asked if he could help me find anything. I thanked him and asked him not to walk too fast as I am handicapped. When all my items were found, he carried the heavy ones to check out for me. The line wasn't too long and I was relieved that the cost total was reasonable. The checkout person was also kind and professional. I will shop here in the future. read more

My boyfriend and I have been to this location many times but this last experience was different. We were looking for a specific wine bottle and AJ made sure he found it for us. He was extremely helpful and very easy to talk to. He gave suggestions and we loved them all! Thank you so much AJ!! read more

I went to Bevmo today to pick up a purchase that I ordered online. When my husband walked up to pick up my order the lady told him he couldn't pick up my order because the order was under my name. After i went and got the order my husband noticed that we were missing something and the lady tried to give him a hard time. AJay Came up and told my husband to go with him he would help him. AJay apologized for the way the lady was acting and when he went to go and check to see if our other product was there it wasn't. AJay and Ivan took them time to look for what my husband needed all while they were helping other customers in a very busy store that had a line wrapped around the building. Those two employees treated my husband with understanding and efficiency. It's because of AJay and Ivan we will go back to this store. read more

So I barely write yelp reviews but here goes. I made an online order for pick up at this Bevmo. I recently moved to SL and this was the closet location so I decided to make an order to stock my bar. I was assisted by AJ. I came in on a Thursday evening and he helped me bring my items to the car I got like 4 750 ml size bottles and 3 bottles of Stella so it was heavy for me. When I got home I realized that I accidentally ordered Casamigos Reposado vs. the Casamigos Anejo that I actually wanted. I went back hoping they would let me do an exchange. I was in luck! AJ found the last one hiding in the back and helped me do the exchange. I was so happy he remembered that I wanted it because he actually called to let me know they still had one at the store. I will definitely return to this location when I need to restock :) read more

I don't know why the store is paying that security guard at the front for being on his damn phone and saying rude comments. The women with the blue faded hair at the register was nice but she was really was just saying to ignore him. I don't understand the store dynamic when it comes to him and there customers. That security guard really pissed me and my partner off saying things under his breath. Maybe to help out is don't place him in front of products where customers trying to grab something's. It's common sense for him to move if I'm looking. read more