The yelp ratings about this pharmacy are absolutely correct. No need to read any further…read more Following the instructions on the email that CVS sent, I arrived eight minutes before my appointment. There were no lines for a vaccination. I had every expectation of receiving a vaccination within two minutes of my appointment time just like every other CVS I've been to. At exactly my appointment hour I started observing the pharmacist. At three minutes after the appointment hour, she put on her jacket. At five minutes after the appointment hour, I asked how long it would be. She came over and she said it will be a few minutes and I said it's five minutes after the appointment and she said yes I start at the appointment time. She refused to tell me how much longer it would take. By the way, you have to mix two vials together, so it was at least another 12 minutes, not a hard answer. The question is whether she was late, or lazy, or it was a power play, or she didn't know how to prepare the vaccine. Kind of doesn't matter I left without the vaccine. I've used other CVS before and they were awesome. Do not go to the CVS for vaccines.

Terrible store with rude and incompetent pharmacy staff. The pharmacy is always disorganized and…read morethey often lose filled prescriptions. I had to go to the store 3 days in a row to get my prescription filled.

I like this store, well organized and stocked. Fun season stuff too. Last night staff is…read moreprofession, helpful and friendly. Check for coupons on the machine (could be closer to the door. My only complain is the parking lot is too dark for a 24 hour store from the 4th street it looks closed because parking lot it dark. Only the handicap parking is lit up.

If we could give this useless CVS Pharmacy a ZERO score it would be TOO GENEROUS! We scheduled…read morevaccines and had an appointment scheduled. We live in rural Sonoma county on the coast and this is a two hour drive ! We arrive and they say "our computers are down" come back some other time. The store is open and operating fully despite what we are told. We left with no vaccines, no satisfactory resolution and no rescheduled appointment. Getting vaccines elsewhere today. We will NEVER RETURN to CVS for medical care. Absurd.

Safeway Rx experience is consistently good. Vaccination jabs…read more & Prescription filling were painless. Seems somebody is always willing to assist you. Safeway Pharmacy is my kind of drug dealer.

This pharmacy can be very convenient! I shop here all the time. Unfortunately many times I am told…read morethey don't have my particular prescription, and recommend that I go to another pharmacy. often I have to wait a day or two to receive my medications. I feel this is some sort of bad planning on their part, whoever does the ordering and restocking is definitely a little remiss in their duties! Most of the time Customerservice is polite. But there is a young girl that works there her name is Laurel and she is absolutely cheerful, friendly helpful and kind! I am appreciating me some Laurel! Every time she answers the phone to every time she sees me, she is nothing but wonderful and I just wanna make sure somebody knows that there! So often we are inclined to only do reviews when we are unhappy about things things that do not go right, things that make you angry! I absolutely try not to do that so I'm here today to say, I know that Safeway Pharmacy has an amazing employee and her name is Laurel please don't ever let her go so few understand the true meaning of Customer Service! Laurel will always do her very best and with a smile! This 5 star review is because of her! And April is awesome too! Cheers my friends SYOY

I was out taking care of Business!!…read more I got a Junk Food Craving!!! So I rolled to this Walgreens!!! I rolled in and found this place has a Huge Candy Section!!! I stocked up and grabbed a few bottles of Coke also!!! They only had one Cashier and she seemed stressed out!! This is a Baller On A Budget Approved Establishment!!! I keep my Pimp Hand strong!!! Number 34 of the top 50 most Prolific Yelp Elites of 2025!!!

After getting disconnected multiple times, I called back and asked to speak with the Pharmacy…read moreManager. I was told the Pharmacy Manager wasn't available, so I asked to speak with any manager. The manager told me he thinks the Pharmacy Manager's name was "Lau" (he spelled it) and that the pharmacist answering the phones might be "Shemma." I told him that I had already been disconnected multiple times and was just trying to get my prescription. The manager wasn't rude, but it didn't really feel like I was talking to someone who was concerned about fixing the issue. I expected a little more urgency since why are the pharmacy staff acting like they answering calls and disconnecting them on "accident". Instead, the only solution offered was to transfer me back to the pharmacy and let them know I was waiting on the phone. When someone answered, I asked if her name was Shemma. She immediately responded, "Nope," and transferred me. I was connected to Shemma. I realized she wasn't the same person that had disconnected my earlier calls because her voice sounded different from the employee who had answered before. Since Shemma stayed on the line, I decided to ask about my medication and a possible prescription transfer between Walgreens locations. I explained that my regular Walgreens told me that if this location had the medication in stock, they could request the prescription transfer. Shemma told me, "No, I can't do that. Call that Walgreens to transfer it." This completely conflicted with what I had already been told, and I felt like I was being talked over. My biggest concern is still the employee who initially answered the phone. After one of the disconnections, I called back and asked for her name first because I wanted to know who was disconnecting the calls. I figured if the call got disconnected again, at least I would know who I had spoken with. When I asked for her name, she responded, "Sure," and the call was disconnected. This is another reason I strongly recommend asking for the employee's name at the beginning of the call. I feel like people are less tough when they know you know who they are. If you need to follow up, file a complaint, or reference a specific interaction, having the employee's name can make that process a lot easier. With that being said, I don't need my prescription to be filled here anymore. Goodluck to ya if you have to call this pharmacy.

Just finished check out by a young man named Deacon. He was awesome, welcoming and friendly. Since…read moreit's so close to Christmas, when people have a tendency to be a crankasaurus, he was friendly, helpful, and cheerful. Thank you, Deacon!

Yes, people are easily agitated and often in a disorderly haste. I know life is too short to be…read morewasted standing in line at a pharmacy or the DMV and even worse, to be ill treated by a rude employee. The reputation of Raley's Pharmacy Rohnert Park has been awful. True, I agree there were times the pharmacy gets super slammed and those times are anybody's guess. Tempers flare after a prolonged wait. Dilly-dallying by a new or incompetent staff in resolving a problem with the Rx refill or insurance would add to the frustration. Maybe I'm retired and am more patient. Who knows I may just be a nice guy! Service did suffer after the retirement of the long time manager Russell. He might be grumpy at times when stressed......who doesn't? But he did get the job done and always polite and apologetic to me. Then followed a period of staff instability when there were frequent employee turnover. A new manager, Ernie, recently took over the reins with the support of a new team. He was a breath of fresh air. No effort was spared to upgrade your next Raley's experience. New pharmacy techs were recruited and would undergo training to beef up the service. Ever since graduating from pharmacy school in 2011, Ernie has been with a Raley's pharmacy and is now a permanent resident manager in RP. Ernie recognizes that quick and friendly service is the name of the game. Plus there will be some permanency and consistency in the staffing!

I may have to wait I. Line sometimes, but everyone seems very efficient. I get my vacations there…read moretoo, saves me a trip to the doctor.

Actual shopping experience here is fine, parking is easy, but they FORCE you to use the self…read morecheckout. I have been here and on several occasions got in line to wait for help at the counter and the employee made me go to the self checkout each time instead of just helping me. Those machines give me a lot of anxiety and I leave the store feeling stressed out. The checkout process at this CVS is why I don't like to shop here.

I tend to shop a bit later in the evening and love it when stores stay open late. It's less crowded…read moretoo. Each time I go to CVS, I forget how much they have in their stores. It's jam packed with all the stuff you need, from makeup to food products, I went specifically for hair products but there is so much to be tempted with. You could easily buy a last minute gift or impulsive purchase besides the item you really went in to the store to buy. Look at this cute rhinestone baseball cap for $15. Come on how cute is that. They have really good buyers at CVS. And after you buy your items the self check out spits out this outrageous long receipt to lure you back with fantastic discounts. You bet I'll be back before that coupon expires.

I took my daughter to the doctor because she was very ill, and they recommended I come to this CVS…read moresince it closes later than other pharmacies. I was seen after hours for a respiratory viral infection, and two prescriptions were sent to the CVS on McDowell. When I arrived, only one prescription was ready. I understand it was close to closing time, but it was very important that I receive the antibiotic as the doctor wanted her to start it right away because the infection had reached her lungs. I politely asked if someone could at least check on the second prescription, and although there were still a few minutes before closing, I was told no because they were closing. The interaction felt dismissive and lacking compassion during a stressful moment. I hope future customers in urgent situations can be met with more kindness and support.

My sister and I decided to do a quick stop to pick up some essentials. The store wasn't busy so it…read moremade it easier to browse. The store was clean and it was easy to find what we need. The restroom was also cleaned, but a bit disorganized with the toilet paper everywhere but where it should've been. We used the self checkout, which was easy and quick, but also because we didn't see the cashier. We didn't see the bags originally, but eventually, one of the workers pointed them out.

Very irresponsible of the operator of this store to continue to advertise online that they are open…read more24 hours. Anyone feckless enough to refrain from updating something as significant as store hours should be relieved of their position. I can't understand that with as many people who've mentioned it in reviews, it persists.