Poor customer service in pharmacy drive through. No welcome, zero pleasantries. Tech at the window seemed like she really didn't understand or care to understand what I was asking. Minimal confidence in this pharmacy.... read more

The most inept and least knowledgable pharmacy staff you could imagine. If you pose. question, they look dumfounded. They will not get you what you require. they fill medications that you don't request and can't fill the ones you need. read more

I just drove 30 minutes to pick up my prescription. I was waiting in line as I stepped forward. She says it's now 130. I was there before 1:30 and they're going lunch. The woman was rude and just closed the shutter on my face. I will be changing to anywhere else but CVS. CVS stores need to care for their customers. That's why they're going broke. The woman in that store in the pharmacy should be fired just for her rudeness, but I guess it'll only be a matter of time before the store goes broke and closers read more

This CVS is beyond horrible! Not only did they charge me Double for my prescription but i had to make 3 trips back there to get my money refunded and charged the correct price. What even worse is these dismissive incompetent employees made the claim that this overcharge is not there fault or responsibility. With the high cost of Everything these days, who needs to spend hours out of your busy day to deal with this! read more

poor customer service. Long lines at pharmacy. Not very organized. Took 4 visits to get my med. First day I was too early on a till 10. second visit, Their computer were down. third visit, They were out lunch until 2. 4th visit.l, They didn't have my med. I'm waiting now 10 minutes for us to get it. read more

my amazing employee best convos ive had and best service ever. ive been coming here for years its super amazing coming here always. read more

CVS Pharmacy - I loved janaes service super sweet girl and super amazing girl best person ive ever has a shot with i didnt feel it at all. - Drugstores Near Me - Parrish, Florida

What a crock of crap. If you buy something using your health card discount and it's not right you cannot return the item according to the CVS register employee. I bought a CVS Health shower chair & stool that when assembled was very unstable. My wife is handicapped and I was afraid she'd fall off because of the stability problem. read more

Once again absolutely horrible customer service at the pharmacy. I was unlucky enough to have to deal with Tia the pharmacist on duty. No customer service skills whatsoever and really likes to escalate issues. Tried to have a civil conversation about a prescription but wasn't having it due to her going on lunch in 2 minutes and threatened to call 911 if I didn't leave the store. Now she won't fill my prescription that the doctor had called in a week prior and it's the weekend and I don't have my meds and can't get a new prescription until Monday. Never once did I raise my voice or use profanity. Someone this fragile should not be in her line of work. read more

If I could leave zero stars I would. I have been a cvs pharmacy customer for years. Then I moved to palmetto and started coming to the parrish cvs. WORST CVS pharmacy I have ever heard of or experienced. They are rude, always mess up prescriptions or don't have prescriptions in stock. I'm officially changing pharmacies after my last visit due to how rude they are. Loosing a customer after 15 years bc of the staff. Too bad. Side note- front house is actually really nice. It's the pharmacy that's horrible! read more

I have been using this place for three years because it is convenient and has a drive through. Lately, the service has been worse. Two days ago we ordered two prescriptions. I have phoned them 4 times and they did not answer even after 10+ minutes. I decided to stop by the store this morning. The pharmacy drive-through is broken, only 2 people working in the store and only 2 people in the pharmacy. I asked for my scripts at 9:45 AM and they are now just ready at 12:45 PM.Sign on the door, SERIOUSLY, Pharmacy Tech wanted, will train. We continue to have problems with this pharmacy. Our doctor ordered an inhaler for my husband on Monday and here it is Friday and they haven't got it. I got it at Walmart and didn't have to wait. read more

I'm definitely a cvs fan .. any time I need a nail polish, card, allergy medicine, a snack etc. this is my go to store. Unfortunately I was very disappointed in this particular cvs location. I had stopped by to get some tanning lotion and birthday cards. As I began to read some of the cards, I decided a spanish card would be better but as it turns out this cvs doesn't carry a spanish section of cards. I couldn't believe it, so I asked cvs staff member that was nearby just to make sure. The cvs employee was courteous and apologized for the inconvenience. I was very shocked and felt discriminated. Yes of course I ended up buying a card in english, it wasn't what I actually wanted but I didn't have much time to go to other stores to find a spanish card section. It was definitely my fault for trying to buy a card last minute but I still don't think cvs should have spanish cards section in certain cvs locations only. I will think twice before shopping at any cvs location again. read more

The worst CVS I have ever been to!! The Staff at the Pharmacy is very rude and not helpful at all! I called my doctor's office and told them not to send any prescriptions to that location!! It takes way too long to get a prescription filled!! I am very surprised that the Corporate Office has not done something about that Store!!! I will rather spend more money at another Pharmacy, then to go there!! read more

The staff is lazy and very rude. Not a single ounce of customer service. Pharmacy is useless.

I am so impressed by the staff and manager at this (my local) CVS that I keep telling everyone to Go To Them First. The staff has helped me out without asking and found what I needed every time. The best of all is the positive attitude and friendliness. They even have an Information Kiosk (about Medicare) at the front of the store with a knowledgeable Licensed Agent to guide the folks with Medicare and insurance questions. BRAVO!!! read more

Never in my life have I dealt with a ruder pharmacist . Literally had the WORST attitude ever while I was asking her simple question. I would drive farther away to not have to deal with that lady again. Do not use this CVS read more

Auto filled medication was supposed to be on hold for pickup with a specified date to pick up based on discussion with the pharmacy. Med was put back in stock and told we needed to call to let them know it would be picked up despite the prearrangement. When told it would be ready in an hour, it still wasn't ready after 2 hours. Pharmacy constantly filling scripts early and filling outdated scripts as well. Go to Walgreens read more

Worst Pharmacy I have ever done business with! They never have your prescription ready when they say the will! Inept as any I have ever !!

Be warned, your prescription will not even be looked at until you show up to pick it up and then they will tell you to wait. This is the worst pharmacy I have ever used and I will not go back again. read more

I have to disagree with many on here. I have had nothing but great experiences at the CVS in Parrish. Like others I do not like the lines at 5:30 in the afternoon, but with 25,000 new homes being added and that store being the only pharmacy in Parrish other than Publix it will always be busy. With that said, the staff and in particular Jerry have always been very good to me and my family. We have 5 kids and are there often. They take the time to answer my questions regardless of the line behind me. The store is always clean and the staff always greats us when we walk in. Not much more I could ask for. read more

If I could give zero stars I would, tried calling the pharmacy over a simple file question and was on hold for over 30 minutes until I gave up due to my lunch break ending. Very unprofessional. read more

I have been a customer of CVS for 15 years and have NEVER had any issues to note. However, when I moved to Parrish 3 years ago, I started using the local CVS for my prescription needs and it has been nothing but trouble. In 90% of my experiences in the past 3 years, the staff has been incompetent, inconsiderate, and even downright rude and nasty at times. I had a change in insurance policy (but same company), and that was more than they could handle. I spoke to at least 4 different people who consistently could not seem to figure it out and kept referring me back to my insurance company, who kept telling me the same (correct) story. I am OVER it, and will be transferring over all of my prescriptions immediately to another source. Do yourself a favor, and DO NOT WASTE YOUR TIME AND ENERGY HERE! read more

Unfortunately the pharmacy staff at this location would rather not be bothered. Customers are treated as an inconvenience. The pharmacists will not fill a prescription for pain, period! I had just come from oral surgery; my jaw swollen. I had 2 prescriptions, one for pain and one antibiotic. Standard answer given for the pain medication, come back Friday, we will have it then. I had an antibiotic and pain prescription on three separate occasions from my oral surgeon and all three times the same answer and excuse. Traveled across the street to the Publix pharmacy and had the prescriptions filled in minutes. Filling all my prescriptions at Publix now. read more

Sat on hold for 45mins trying to transfer an emergency script, finally gave up and drove to another location while having an asthma attack. I needed that prescription immediately as mine was lost by the airline. I WILL NEVER RELY ON CVS AGAIN!!! read more

This was the most convenient CVS in my area, and I am so glad I will be moving, so I don't ever have to deal with the staff at this place. I called to check on a prescription. After patiently waiting to speak to a representative, I was greeted with such a rude and impatient pharmacy staff member. I tried to keep my cool, but her attitude was horrible. I'm sure they were busy, but you still have to treat your customers with respect. I haven't dealt with such a rude person in a long time. Hopefully the next CVS pharmacy I go to won't be like this. read more

I agree with others on this one. The pharmacy staff is absolutely rude. I would never use the pharmacy at this location. It would be faster to drive to Tampa to have you prescriptions filled! read more

Much like the other reviews, the pharmacy staff here is awful. Rude, inconsiderate, and act as if you are bothering them. I am typically not one to complain, but as someone who has worked in the health field, has a health degree, and has family that work in health (including pharmacy), I am completely disappointed. read more

Worst pharmacy in the area. To get what I need we go to Lakewood Ranch. Meds are always on hand and service is quick. Someone from corporate should come to Parrish CVS and check it out. read more

Terrible customer service. Always "slammed" so takes 8 hours for a simple antibiotic script to be filled. I used to have to go to cvs because of my insurance but not anymore! I'll never go back!! read more

I am a huge fan of pharmaceuticals, so the fact that this CVS has a drive-thru pharmacy makes picking up all my Rx's convenient and simple. When I do decide to meander inside, parking is never an issue as there are plenty of parking spots specifically assigned to golf carts, unlike the neighboring Walgreen's. There is a Red Box located outside, so a quick stop at CVS to pick up some popcorn, wine, family planning and a movie make it a one-stop-shop for date night. CVS also has great sales on cosmetics and beauty items. Malibu Musk is my signature fragrance. Unfortunately, department stores do not carry it, but I can always count on CVS to have this as well as many other fine fragrances such as Vanilla Fields and Ex'cla.ma'tion. I definitely recommend this CVS for your Rx and beauty needs. read more

If I could give NO STARs I would. For months I have been battling with this pharmacy who cannot get a prescription right no matter how many times our doctor has called and sent in the script. Inevitably it is lost, or the staff denies taking the call or gets the dosage and frequency wrong. Today they messed it up again. I had confirmation of a call and a fax which they denied ever receiving even after a staff member from the pharmacy calling my husband an hour before saying the medication was ready! Today while I was there- they had 6 staff members running around like crazy, a line of people and several of them complaining about scripts they lost or couldn't find- so clearly I am not alone. I finally complained to the manager today which I'm sure will go nowhere. This pharmacy is poorly run and clearly has quality issues that FL state should investigate. read more

Unprofessional pharmacy techs and negligent pharmacist. Slowest and rudest pharmacy I have ever dealt with. Under stocked in advertised specials. Drive to the CVS on 64 or use the publix pharmacy across the street for service that is miles better! read more

Always professional and courteous. We transferred all of our prescriptions from Walgreens a few months ago because of our customer service.

Store raised the price by 100% on the CVS brand of Acidophilus Probiotic 15mg, 30 Count from $10.49 to $20.99 on 01/01/18. The on-line price is still $10.49. I contacted corporate and the Rep. stated that this was the correct pricing. I wonder how many other products have been raised by that large amount. I can see a few dollars more for the store and employee expenses but 100%. I guess they need the money after buying Aetna. I'll take my business elsewhere from now on. read more

Absolutely awful! The pharmacy is a joke. So rude. They act so disgusting and disrespectful. Never have anything in stock. Very poor customer service. read more

This pharmacy doesn't know what they are doing. They absolutely never, ever answer the phone. They don't know how to get a prior authorization for medications. This place truly needs a manager who can make it more efficient. read more

I am blind and need assistance occasionally and must ask questions pertaining to my dosages. And etc. I have never been treated so horribly in my life as they treat me at the CVS... I have to go to this particular one because of lack of transportation to other areas and also my insurance makes this a strong suggestion. I pray that someone reads this review that can or will make a difference... because the other reviews I have read through were from years past I doubt this will be seen and that's a pity. They are the rudest most inconsiderate bunch I have ever experienced. I recognize the fact that they are busy but absolutely no excuse. If by circumstance you have a pain medication to be filled you will be greeted as if you were a strung- out no count good for nothing entity... I was so frustrated one day that I told the lady trying to check me out that this was a bad experience for everyone that was in that line waiting. And that she was the worst she straightened up for the last few seconds but subsequent returns she still there and still treating me the same. Out rages if CVS pharmacist really care they will make action to change the hours but as I say this will probably go unread and unheeded and that's a travesty. read more

After spending two hours at the walk in clinic I expected a long wait at the pharmacy. To my surprise I waited less than fifteen minutes. The staff was extremely friendly and courteous. read more