Let me start by saying that I have been a CVS customer for years and have been happy with the past staff and customer care services. My last 2 visit to CVS have been disheartening. I was followed around the store and watched as if I was going to shoplifter.
I am a hardworking medical professional and I loathe shoplifters. I returned $145 worth of merchandise after being followed around the store and sadly will no longer be using this location or CVS chain. When I called the clerk out, she of course denied following me but the damage is done already.
Their 2 teenage girls in the store stealing makeup and hair care products but they were overlooked because of the skin color.
In the future, I will give my money to Walgreens or a local mom and pop pharmacy who value and trust their customers to shop and browse their ilse without on your heels surveillance. read more