Over 20 year customer I find the staff in incredibly helpful. Sophia is a gem. Deirdre is very…read morehelpful and Rich the owner is a true gentleman always ready to help and offer solutions to any problems.!!!

Very nice people well trained. Young but efficient…read more Pharmacist cranky but nice Always helpful despite this chatting on phones w boyfriend.

I am very fortunate to have Trottas as my pharmacy. The pharmacy staff is amazing. They keep a…read moreclose eye on the medications you take. They watch for drug interactions and notify you immediately if there is a problem. The pharmacists are always available to answer any and all of your questions and concerns. I highly recommend Trottas West Street Pharmacy.

I have been using Trotta's for years, as I believe in supporting neighborhood businesses. Until…read morerecently, they have been wonderful, but lately I have had several issues: 1. Several times medications for delivery were not delivered after a few days and I had to pick them up myself. 2. On other occasions, medications were not ready when I came to pick them up, hours after the prescription was sent in -- wasted trips. 3. Several times a mixup occurred when a prescription was called in and Trotta's claimed not to have received it -- wasted trips again. 4. THE WORST: I came to pick up medication for a colonoscopy that had been ordered many days before and was told it hadn't been ordered yet because they needed to know whether we would be responsible for the copay. No one called to ask us; they just waited for someone to come in and waste a trip. Furthermore, if we had come in for the meds the day before the colonoscopy we wouldn't have had them on time and would have had to cancel the procedure! This is inexcusable!

The manager is unappreciative of the customer's business. I have religiously shopped here since…read morethey opened in 2007. Will not shop here again. There are two local small pharmacies that carry other gift items too and both of the stores, Prescription Center and Prescriptions Plus in Ossining are appreciative and accomodatating to the customer.

It's true about trying to get a prescription filled here. They don't make it easy…read more It seems to us that the prices on most goods are top dollar. If one orders from Amazon, everything is cheaper, but we don't like Amazon for obvious reasons. Even in comparison with other stores, their prices are pretty high. On the other hand, it is convenient. Driving to a big box store is to be avoided at all costs. Best part of the store is the young and professional staff. They are always extremely pleasant. We really hope that management recognizes how hard they work and how good they are at their jobs. The young cashiers are bright and full of life, and always polite and pleasant. They were also willingly to direct you to the correct aisle if you can't find what you're looking for at the moment.

Glad I changed drug stores this year. Really good pharmacy & I like the staff, but there's one lady…read morewho keeps commenting "it's only $1, " when I use my debit to pay for my Rx. Unless there's a minimum pay't amt (& there's no sign stating that @the register), it shouldn't matter what method-of-payment a customer decides to use. Convenient location near Northwell Hospital.

This pharmacy has gone completely downhill since change of ownership. The staff is not very…read moreknowledgeable and at times has even lied about whether a prescription is filled. my family member was very upset and was not getting any cooperation from an employee and while she slipped with a swear word which she did not call the employee and apologized immediately, said employee lied and said he was cursed. The pharmacist reaction was to tell me my family member was "mean" ( a word often used by second graders!) and that we could not call to check to see prescriptions were filled and it was the responsibility of the doctor! The sympathetic pharmacist told me my family member could no longer use the pharmacy and told me he can go elsewhere. What an absolute disgrace! I'll somehow find a way for that pharmacy and the pharmacist to have a complaint against licenses.

I changed over to Sunshine Pharmacy from CVS and I couldn't be any more happier and satisfied with…read moremy decision to change pharmacies. The customer service is outstanding, the staff will always pick up the phone and answer pleasantly when you call the pharmacy. Sunshine Pharmacy also has a texting service and the staff will respond within 5 min or less. The staff at the pharmacy have the competency and take the initiative to know their customers and their needs. I personally received a phone call from the Pharmacist welcoming me to Sunshine Pharmacy, thoroughly reviewing my health history, medication allergies, insurance info., and introducing me to the pharmacy's phone app and delivery services. You can also pay your co-pay on the app. The pharmacist helped me to schedule all my prescriptions to be filled at the same time each month and delivered right to my home the next day. The pharmacy always makes sure to have my prescription medications in stock. The delivery is discreet, ALWAYS on time, the delivery person is so pleasant and easy to get in contact with by just texting! Sunshine Pharmacy goes above and beyond to answer all your questions and concerns. The staff is excellent at communicating with their customers and the prescribers. I HIGHLY recommend anyone using the nightmare CVS pharmacy to change to Sunshine Pharmacy because it's literally a dream pharmacy. Everything about Sunshine Pharmacy is so personable, convenient and reliable.

The pharmacy is a bunch of liars and said they had my script filled and I arrived and they didn't…read morehave it ready. They made me wait outside for 20-30 mins in my car and they didn't run my prescription out to me, when they said they would right away & calling them & after talking with this pharmacy. I almost got a ticket illegally parked, when they run prescriptions out to other people. At least be honest, when you have my script ready for pick up!!

Info recieved by phone was accurate and very helpful. Employee very polite and invested in…read moreproviding info. Evtremly polite and professional

If you are looking for the best pharmacy in Rye then I recommend you use Rye Beach Pharmacy. A…read morelocal treasure trove. The pharmacy offers a full range of medicinal products combined with excellent staff and customer service. Additionally home delivery for medicines is available. There is also off street parking available immediately in front of pharmacy;

Great service helped me with my medication talked to the doctor on the phone for me! The medication…read morewas a reasonable price!!

The owner was really kind and helpful, both in getting me my medications and in helping fix my car…read morekey battery

Found a lovely, picture frame here, and Evelyn gift wrapped it beautifully. I'll be back!read more

Intuitive pharmacist! Very helpful! Lots of OTC items to…read morechoose from. Gift section is also a plus! What a gem!