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CVS Pharmacy

2.1 (82 reviews)
Open • 8:00 am - 10:00 pm

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7 years ago

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Review Highlights - CVS Pharmacy

“I was upset that my primary doctor couldn't help me with the questions I had and Joe really helped me out with some concerns I had and made me feel better.”

Mentioned in 4 reviews

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Walgreens

2.2(86 reviews)
3.2 mi
•$

I have clients who are related and have the same name, sometimes it can get a big confusing sorting…read moreout delivered and picked up meds between 3 caregivers. But I received rude reaponses at first from employees who wouldn't listen to my concern for the confusion: however, I waited a few days and talked to JJ who helped me and answered all my questions and sort out the confusion. It really wasn't that difficult, but most of the female pharmacy techs aren't willing to clarify and always seemed like they were being inconvenienced by customer concerns. Thank you JJ for going the extra mile.

Im complaining yet again... my sons med is out of stock…read more Every dang time..... I am going to keep noting it here because all pharmacies are just as bad and I have no where to take my business...if I could...beleive me I would but they are all equally bad IMO. Im being held hostage by poor service by the walgreens pharmacy. Last time I asked to get it at the Glendora Walgreens since san dimas was out and the glendora pharmacist did not explain that my sons med needed to be given diluted. Neither the tech or pharmacist made eye contact with ne thru the glass window.. so I wont be doing that again...so I hope we dont run out. Pharmacies are being ran like were out in the wild west...Oops sorry...were out of your mental health medicine...oh no...your sick as a dog but the meds you got from the doc you took off work to see might be in by say next Monday...if were lucky... Yeah....ok.

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Toy drive purchase

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Walgreens

Walgreens

2.0(170 reviews)
6.0 mi
•$$

I had a wonderful experience with Walgreens photo! I found a tik tok that showed they did some…read morepretty cool banners & I am planning an upcoming party in July so decided to try them out! I am so happy with the print of the banner & the poster paper I created first with canva then printed with Walgreens! They came out beautifully, I am so happy with the results & they were so quick to order even same day pick up which is amazing! Jeremy was great with his customer service today, very personable, right guy for the job, he made the whole process super smooth! So, Thank you so much for the help today (: I will forever come here for any upcoming events I may have in the future!

I have to say overall this was a positive experience. It could have gone the opposite way based on…read moretwo workers work ethics and customer service skills. I ordered some items online on May 31st. I received a notice that the ordered was delayed and then I got the ready to pick up I was told their policy is to pick up within 72 hours. It's only 6/2/26 so I'm still trying to figure out how I am over the 72 hour period. So I get there and Atzin helps me. He says my order was put back because I was late and over the 72 hour period and I would have to go and get the stuff myself. I'm not sure why he is on the register when he can't count days. I'm hoping the system doesn't shut down. So as I was walking away to go get the stuff, Octavio comes to the counter. I can hear the two discussing the situation as I was looking at the candy bars in the candy aisle which is that far away. Octavio calls me and says that I don't have to go get my order myself and that he would. I agree with him that this is the correct response instead of a worker asking me to do what they were supposed to do. I had just gotten off work and I didn't feel like addressing this. Octavio brings everything I ordered to the counter while Atzin insisted that my order should have been cancelled. I just had received the email remind me that it would be cancelled after today but I guess he thought it should have been already. I was really grateful that Octavio helped me. As I was leaving, what appeared to be the manager discussing something with someone else. Instead of ignoring me as some stores do, he allowed me to exit first instead of almost colliding with me as some employees from other stores have. Thank you for your good customer service. This would have been a 5 star review if all the employees here had the same mind set.

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CVS Pharmacy - drugstores - Updated October 2026

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