MaryGuzzetta@yahoo.com POSTED YELP Monday, January 15, 2024 https://www.cvs.com/shop ExecutiveOffice@cvshealth.com https://www.cvs.com/store-locator/hawaiian-gardens-ca-pharmacies/12221-carson-street-hawaiian-gardens-ca-90716/storeid=9589?WT.mc_id=LS_GOOGLE_FS_9589 12221 CARSON STREET (562) 468-7011 HAWAIIAN GARDENS, CA 90716 Saluting Pharmacists: Godwin, Michael, Norma, Maria, Laura And Executives Brian and Karen I am a patron of CVS - receive all my COVID shots at the Hawaiian Gardens pharmacy. Truly, Godwin and Michael, are empathetic 10+ professionals. I am impressed with staff assistance. Yesterday, I needed to contact: it hurts to talk on the phone as I am a survivor of 42 stab wounds - severe throat lacerations. I was astounded: an executive responded with help I needed. In an age where technology more and more replaces human contact, I can attest that it truly was wonderful to have a human empathetic response. God Bless You All. read more

Ive been using CVS Pharmacy for awhile. Now under new management who is Michael. Does not want to refill my prescriptions. Along with Ning who is a phamarcy technician hangs the phone up when she does not know what to say. Just like Michael who loves to hang up the phone. Ive been paying out of pocket for all my medication and now im being told I can not anymore. Im holding CVS responsible if anything negative happens to me. Because floor Manager Michael does not want to refill my prescriptions. Anybody reading this have any legal advice please reach out to me. THANK YOU read more

Currently on hour 2 of waiting for my pain meds I'm paying out of pocket for. Tooth extraction, bone grafting, metal posts inserted, and all numbing completely worn off. I called to see if they can transfer to Costco at this point, that was 30 mins ago and I had to leave a message with the promise that someone would return my call. Unfortunately I'm a 36 year old woman who needed to send my mother in to help me because at this point I welcome the sweet relief of death. read more

Check the organic alternatives for children's fever reducer too. Self checkout is a great option with a campaign right now to round up and donate for the Maui Fire relief efforts. It may not seem a lot to one but together we can make a difference. read more

CVS Pharmacy - This is an organic alternative to brand name Tylenol minus the additives and preservatives - Drugstores Near Me - Hawaiian Gardens, California

That phone system is terrible and the worse thing they don't answer phones, if you are going to have a system to answer at least make sure is goood read more

I have written a good review about this CVS, though that was ten years ago. I would like to add a recent review as times have changed as well as my experiences here recently. Not sure it matters though but as I've said, I would like to share my experience, mainly with the pharmacy service. My health plan assigned me here, had I known that I was able to change pharmacies I would have done so long ago and not had to endure well over 6 months of the substandard care and service given here in their "pharmacy". I'm not sure why the pharmacists act the way they do here, I wouldn't say all of them because there is a male manager here in pharmacy who is amazing! But, then you have the other ones working and it just absolutely brings this pharmacy down. I have been talked down to here, been lied to and been told my medication wont be available until a certain date but, I will go in before that said date and speak to a different employee and suddenly the medication I was told won't be available is ready in an hour. It wasn't until I changed pharmacy recently that I realized what real pharmacy treatment is like. Professionalism by employees who are willing to answer questions without rolling their eyes, giving you an actual time on when medication will be ready, actual text and email notification, service with a smile and treating me like an actual person. I am in care with a few doctors, I receive good treatment there and medications are a part of my treatment so when the pharmacy experience is lacking, it can make you feel like crap. Sorry but this pharmacy is lacking all around. I would mention names but I rather not. One female employee in particular is the one who has always been unkind and unprofessional. Light skinned, short, older, Hispanic, curly brown hair with thin ex chola brows and sort of has acne. Please avoid her if possible, she makes her own rules. read more

Staffs are very helpful. Really appreciate Nora and Luis who assisted when my friend and I went to print pictures. I prefer to go to this location than VV or South street. read more

they never have much in stock , limited and there's opened products some lady workers act like your stealing following you around and when it's time to pay they are not available to help at checking out . read more

I've been going here for over 10 years and they have always been consistent. I must say that Ronald is a great pharmacist. He has always been kind and is helpful if I am having difficulties with my medications. read more

prices are bit on the high side, staff is friendly when you can find one, available items when in stock.

They have the most horrible CSR and Pharmacy They see you needing help and you actually tell them you need help and they completely ignore you read more

I received a text at 5:46pm and arrived at 6:00pm to pick up my prescription. They close at 6:00pm. I don't know why these text get sent 14 minutes before they close but it was a bit of inconvenience. Maybe give me some more time before the place closes? 20 minutes maybe? read more

Worst customer service PHARMACY don't care about patients and customers they will leave you on the phone waiting for days or months before they can help you. I'm Taking my prescription to Walgreens!!!! CVS needs to improve customer service read more

CVS Pharmacy - Drugstores Near Me - Hawaiian Gardens, California

It had been a while since I last stopped at a CVS. My daughter was looking for a particular type gift card for an online game. There was plenty of gift cards available just not the one she was looking for. I also looked for essentials for myself. But, they were out of stock. The store is well organized & the staff is courteous. I just didn't find what I was looking for. read more

GIFT CARD FRAUDS!!!!! Bought gift cards few weeks ago and there is NO Money in cards. Employee NORA activate cards but not the one gave it to us. This incident reported to Law Enforcement already and will be on social media. BE AWARE DISHONEST PEOPLE WORK HERE!!!! read more

Very bad customer service. I went to the pharmacy because I broke out in eczema and I asked the wonderful lady at the counter what she thought was the best option on lotions or etc. ... I walked in and asked her if she could help me. Before I got there she was putting pills away so I patiently waited for her to finish because I did not want to be rude. When I was waiting there she gave me a very bad attitude and said "okay what do you need help with " and throwing hand gestures for me to hurry up and tell her what was wrong as if annoyed that I came up to her, the other person I went with told me when I looked away she rolled her eyes at me. When I finally asked her my question she just said "I don't know ask your doctor or check aile 4" so all in all It wasn't a very good experience because I just wanted a little help. read more

For all people who coupon don't go here. They refused to scan my coupons even when my coupons went through. I'm not losing anything. Unfortunately they are going to lose customers this way. read more

I will NEVER patronize this CVS and will also be filing a formal complaint against one of their pharmacists as soon as I can. I'm desperately trying to get a prescription filled for my son, and this man has refused to order it for him simply because I haven't had a prescription filled at that location before. Although I usually send my family's prescriptions to a different CVS in the area, I've never had this prescription filled anywhere, so it shouldn't matter that I haven't had a prescription filled at this location since it would be considered a new prescription at any location. read more

I want to give credit and appreciation when it's due and yesterday when I went in to CVS the young lady that checked me out deserves recognition. She was very helpful and polite. I had two separate transactions and asked if I'd like to use the receipt coupon for the second transaction which never used before. She saved me some money and made me feel like my business was appreciated. In the past I haven't been too impressed with the customer service but she was able to bring my confidence back up in a store that I frequent often. Great job! read more

I live in Hawaiian Gardens and I feel I feel I've been discriminated on by the store manager Jesse who works at the Hawaiian Gardens location of CBS every time I enter the store I feel like I have to be from the gang at CVS I'm not a gang member but I don't think that people anybody in streets especially in stores to be treated this way if maybe he should be retrained or maybe he should be transferred to another another city which I'm trying to get my medication and it seems like he blocked my phone it seems like he's the operator for CVS sometimes and of course you want to work with your best friend that's not really a good management skill to have. It was also very inconvenient that the pharmacies girlfriend was going to be is a person to pick up the phone when I call Lakewood Sheriff to report to the heck that they put on my phone if you could please do something about this discrimination it's making me blind it's hard for me to see now if you have any questions you can contact me by Facebook my name is c r i s t o v a l thank you for your time and have a nice day I feel they should get no stars and let's remember that anything less than a five-star is a fireable offense isn't the first time you've done that they've been discriminated upon my auntie when she was walking in there one time and the way they treated us very badly please please we're trying to get the bat out of my neighborhood so if you could please help us the city of Hawaiian Gardens would really really appreciate it thank you have a nice day. My email is fccristov@gmail.com. read more

Every time I place an order for the photo department something seems to go wrong. For instance, I will get an email stating my order is ready, I walk into the store and my order is not ready. I decided to place another order for a mounted photo collage and I received a 8x10 collage of photos however, it was not mountable. I understand we all make mistakes, but when it keeps reoccurring it can really test a customer's patience. I'm a big fan of cvs, just not this location in particular. read more

I normally go to this place for my refills but they don't care of you have any concerns and if you ask questions you won't get adequate answers. I'll go to other locations from now on. read more

Greeted as soon as u walk in. I am always asked if i need help finding anything. Cashiers always quick and courteous. For what this place is, they do it well. read more

Last week I stormed out of here pissed off, vowing NEVER to return due to shitty customer service. I came back here yesterday cuz beer was on sale. Go figure. read more

Worst fucking CVS ever! hospital faxed the prescription two days ago and its still not fucking ready today!!!! worst they fucking made me wait for fucking 30 mins cuz theyre just starting to fill them up! i called twice before i even went there just to make sure and the lady said it will be ready at 2pm-went there at 7pm and guess what its not fucking ready!!! worst fucking CVS to get ur meds!!!! im soooooooo angry!!!!! read more

Jessy is always helpful,great customer service. My shopping experience was quick and easy .

I am always greeted and feel welcomed by employees at this location. I had a return and the Employee RANDY went out of his way to help me even though the merchandise was opened. Thank you and for treating me like a valued customer!!! read more

Very horrible customer service from MAY. never ever have I've been disrespected in this CVS. Doris very good example of perfect service. Maybe they should start thinking about making her a manager. May in the other hand, was giving attitude, was talking under her voice, mumbling because I asked her to take off an item. Needs to be taught how to give good customer service or just not be working here at all. read more

I'm a young lady, but I always feel uncomfortable shopping here because the "security" guard is also following me and harassing me around the store while I'm trying to shop. I spend money here and a good customer. but don't feel comfortable shopping here anymore. I asked why he was following me and he said its because I look like his sister which didn't make sense to me. Even while trying to walk out the store I see his reflection staring at my butt. This guy not doing his job and just being a pervert. read more

Staff was very unprofessional and shady. I called at 1:50 and was told by Lidia cashier an item was 1.99 . I went down to purchase at 2:00 and they charge me 4.99 and said it was the managers price . Hilda Murillo customer service rep stated she was the supervisor in charge after me asking for a supervisor however her name tag stated customer service rep. Which is unprofessional. Hilda stated she received a email from her supervisor which she didn't give me any names after asking 3 times . Cashier Lidia refused to give me her name . Then another employee ran to the back and made a new labels for a new price . Others customers were upset as well. I will be calling cooperate to find out why this store is the only store with higher prices read more

This is the worst pharmacy I've ever been to! If you have a prescription for pain meds save your time and go elsewhere. I dropped my prescription off three days ago and have come in everyday for nothing despite being told over the phone that they are ready to be picked up. So now I have to wait another day with this very painful infection in my jaw so they can call to verify. That should have been done DAYS AGO! After I finally receive my meds I will never return here again. Too bad there's no zero star. read more

They have very engaged and professional techs . Norma Laura Marie rock . Seriously it is a pleasure to get my meds there .

I went in today to fill my prescription and in less than 10 minutes it was ready. They had many customers but still work hard to fill your prescriptions quickly. CVS pharmacist are friendly and reliable. read more

this is my go to pharmacy and grocer. Ive been coming here since I was kid. the people that works there are nice. keep up the neighborly hospitality read more

Pharmacy- If you don't have a type of medicine, could you not have the decency to look it up on your system to see if any other CVS branch does carry it?!?! Isnt that part of the deal? How does it make sense for you to refused to look something up when you have actually been asked? How does it make sense...in your head...to go to work, but not do your job..? Whoever answers the pharmacy phone (woman)... i don't get it, please relearn the definition of a job. read more

Worst CVS ever! They don't know what products they have in stock? Come on! Seriously all the employees there are just clueless about everything I went in and asked for a simple box aspirin and nobody could help me or even knew what the product was I had to look around for the product myself I probably will never return here to shop because the customer service suck and so do the employees! Clueless! Associates that have no idea what brands they carry! read more

I get all my anti-phychotics in H.G., on the down low. Very friendly and helpful pharmacy.

This CVS feels like a neighborhood pharmacy of old. The pharmacists and employees are all very friendly and helpful. I am very surprised by all of the negative reviews I see on here about this particular store. read more

First off the Cashier was rude! And then had two girls screaming at each other in the store and then they finally took it outside in front of the front doors of the store where mind you customers cone in and out of. I asked the cashier if the police had been called and her and the other cashier said "no just let them fight And get it over with" if that's the way you run a business I will never cone back to this one! read more

I drove my friend here as a quick stop for some aspirin and the staff were super friendly it was almost creepy. They walked us to the aisle where the aspirin was despite being quite busy. I'm more of a Walgreens person but I liked this CVS. read more