Great customer service, pharmacist and staff there are super kind and understanding. Never in a bad…read moremood always warm & welcoming. Great pharmacy shop has everything!!

They gave me a quote for a compounded medication I could not get at CVS that was ridiculously…read morepriced. When I said that is too much, they then asked what other prescriptions our family has, because they want our business and want to see how they can help us. That just seemed so slimy. If they are already quoting me some ridiculous price, why would I want to send my other prescriptions there? I hate the CVS I use, but at least I can blame corporate dysfunction for their faults.

Great pharmacy. Super nice staff and never a wait. Why…read morehassle with the big pharmacies.

Been using this pharmacy services about two years now. I must say there's no comparison to any of…read morethe big chain pharmacies. Phil, Jessica & Modj are so friendly. Always helpful and professional. On top of that, they deliver your medication to your doorstep. I will continue to use this pharmacy & I highly recommend this pharmacy to everyone. Thank you . God Bless

Pretty solid pharmacy. Not a huge long line wait and Pharmacist is very knowledgeable and…read moreproactive. Staff for the most part are friendly. Parking super easy.

Friendliest, most helpful pharmacy staff I've ever encountered! I normally don't write reviews but…read morethey're THAT amazing.

Great experience this morning when I picked up my 3 Rx. I was greeted and helped by JOSEPH…read more(pharmacy tech). Very friendly and very efficient. I am glad that I transferred my Rx meds to this pharmacy . Looking forward to getting my next Rx refill.

Worst customer service ever. I dropped off a prescription, and they said it would be ready in 1…read morehour. I went the next day and was informed it was not ready. When I stated I dropped it off the previous day, then she informed me that they have to call the doctor because they had some questions. I asked why didn't you send me a message stating that it was not ready and call the doctor the previous day. She had no answer. I asked for my prescription back. She then said that they can't give it back. I insisted and then she gave it to me. I took it to Ralphs in Porter Ranch. They filled it in 10 mins. Great service at Ralphs. Their customer service in exceptional. I also got my flu & covid shots.

First encounter with this place was ridiculously rude for no reason. I called to see if my husband…read morecan pick up a prescription for me because I wouldn't make it before they closed. The prescription was sent days ago, the woman who answered the phone was unapologetically rude and didn't seem to want to help. She stated " we have the prescription, we just didn't fill it. You can buy this over the counter at CVS." Newsflash I'm aware of that! Just fill the damn script and don't be rude about it. What's the point of having a pharmacy if you're not going to fill the prescriptions and suggest what we should do. If my Dr. sent it to a pharmacy, regardless if you can buy it over the counter, it should be filled! Had my Dr. send the prescription somewhere else! What a crappy way to do business. Wouldn't recommend going here. They obviously don't enjoy their job and won't be in business too long at this rate.

Very nice pharmacist and I am in and out of there within 10 minutes. Parking is a little tricky but…read moreonce you figure out where to go it's easy for future visits. This is a smaller place so if you plan on shopping for over the counter items it is VERY likely you are not gonna find what you're looking for but for prescriptions it's the perfect place to go.

What could improve? How about more staff and ones who are…read morehelpful, not dismissive. Who is managing this store? And why is it ok to close the pharmacy for lunch? Really? You all have to have a group lunch? Instead of most businesses that stagger their staff's lunches. Finally, why are shelves empty? I wonder if they are not investing in their stores or personnel they maybe going out of business. I used to go to the Granada Hills store but they closed it about 2/3 yrs ago . That store was run great (staff, manager, stocked shelves). This one is like walking into a bankrupt business.

parking lot is pretty busy stopped by late night for last min passport photos called ahead as…read moreanother store wasn't available due to camera issues. Came in and were pleasantly greeted by Cristiana whom also took care of our Passport photos. quick & easy in & out. excellent service & a great price. not sure how much they cost other places but 17$ here. thank you Cristiana. store was clean and organised.

WOW... where do I even begin with Sonia? Hands down, the rudest and most inconsiderate pharmacist…read moreI've ever encountered. My husband went to pick up my son's medication, and she flat-out told him there was nothing there for him. I immediately sent him a screenshot of the prescription and pharmacy info and also messaged the pharmacy. Sonia then called me, saying she needed a doctor's consult to release the prescription. I called urgent care directly--they told me they had already tried to reach her. When I told Sonia this, she said to just send it to another pharmacy because they were closing soon. Mind you, it was only 5:40 pm and they don't close until 6:00 pm. Instead of helping, she refused to call urgent care, started shutting off lights, and literally closed the gate on my husband. This is not my 4-year-old's fault, nor ours--it's her lack of professionalism and basic compassion. She kept insisting the doctor "needs to transfer it" (even though urgent care confirmed they had contacted the pharmacy). On the phone, she was dismissive and condescending, with a high-pitched tone that made the situation even more unpleasant. When I told her we could just pick up the medication the next day, she cut me off with, "You do that!" and hung up on me. Absolutely unacceptable behavior--especially in healthcare, where children's needs should be the priority. Clearly, customer service and people skills are not part of her training. Other pharmacists here have been far more pleasant, but something is definitely off at the Granada Hills location lately.

The pharmacist Arpi followed up in assisting me with my Eliquis medicine…read more I always receive friendly service by Matthew. I just want you to know the great customer service they provide.

Efficient and helpful. The pharmacist went and beyond the call of duty. I kept my prescription here.read more

Will was super friendly and efficient. My doctor called in the rx and I had a phone call from the…read morepharmacy within 5 minutes, and will have the prescriptions at my door within a couple of days. Love it!

I was walking down the street checking out the neighborhood, just glancing into shops as I went…read morewith my husband during the day when most shops were still open. I stopped for a second to look in the window and before I even had a moment and I was alrwady walking away, a speaker came on and a voice called out telling me to leave. I was on the sidewalk. I hadn't touched the door or anything. It honestly just startled me and felt weird, like I was being watched just for stopping. Just a strange experience and really scared me. I hope customers are treated with more respect.

For pharmacy: Drive-thru line here is insane and easily grows as the service is slow. Literally…read morepulled up around 815pm and left the pharmacy at around 9pm, my dog was with me and she was getting super anxious as we would barely move along in line.

Poco personal y bien groseros el sistema k tienen no sirve me llaman más de 3 veces du medicina…read moreesta lista voy a recoger la y no está lista y la línea es de una hora no la recomiendo