Cancel

    Open app

    Search

    CVS Pharmacy

    2.2 (43 reviews)
    Closed 8:00 am - 10:00 pm
    Updated 1 month ago

    Order CVS Pharmacy Delivery

    CVS Pharmacy Photos

    Business Info

    From this Business

    Recommended Reviews - CVS Pharmacy

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    At least they have a sense of humor?
    Monyca W.

    Very disappointing. My parents needed a Covid test for their cruise, so I booked them here. First of all, it was annoying that I couldn't book them both at the same time. They're senior citizens, and not great at computers, so I had to make their appointments and you can't just make two appointments at the same time. I made the appointments a few days before because, obviously, you don't want to risk not having results before a cruise. Then, the night before their test, I got a message saying the tests were canceled because the CVS was closed due to a weather emergency! What? Too much beautiful August weather? I called the store and worked through their crazy phone-tree system for a long time, finally getting a human who said, no, they weren't closed, and no, she didn't know why I got that message, but they don't "do the tests" and if I have a question I should call Quest Diagnostic. Ok, can you give me that number? "I don't know, you can google it?" I went through the appointment system again and made new appointments for my parents (this time their appointments were 4 hours apart but we decided to just show up for the earlier time and hope for the best.) Luckily, they didn't get canceled so the non-existent weather issue must have cleared up somehow. Anyway, we got to the store and it was completely empty inside. Like, is anyone working here? I have no idea. My parents have to check in on a computer kiosk. Again, they're old, so I end up doing that too. Then they sit around. We literally don't see any staff in the store. After a while, we see a pharmacist in the back, then a care provider comes out of one of the little offices. It was just so weird. I guess I'll ask the obvious question, but don't they have a theft problem not having any staff in the retail areas of the store? Is the staff just hiding? Because they are certainly not cleaning. I was going to sit with my parents and wait for their test but the waiting area was filthy, and I didn't know how long the wait would be, so I went to the Safeway across the street to save some time and get some groceries. It was a good thing I saved time by multi-tasking because nearly 90 minutes later, my parents had their "15-minute" test results printed and were ready to go on their cruise. Next time we would absolutely find somewhere, anywhere, else to go!

    See all

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jason L.
    1
    181
    1512

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 1

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 1

    3 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    8 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kayla B.
    40
    17
    29

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Do you people ever answer the FUCKING PHONE. On hold for over an hour almost every time, even if I call at opening.

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Abby S.
    59
    83
    83

    8 years ago

    Helpful 2
    Thanks 1
    Love this 3
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Je M.
    0
    28
    2

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Luis L.
    108
    7
    5

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 1

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - CVS Pharmacy

    Review Highlights - CVS Pharmacy

    They have the greatest system - you place the refill order online, they contact the physician for you, and they text you when it's ready.

    Mentioned in 2 reviews

    Read more highlights

    Walmart

    Walmart

    1.8(98 reviews)
    2.8 mi
    $

    There is a worker named Lolo who got mad at my mother and another older lady because they parked…read moretheir cars in two of 12 empty online pick up parking spots in the lot. Lolo called the older lady a "stupid f***ing b*tch" because she couldn't move her car right away. Then we went to talk to a manager because that should be a fireable offense. All the manager said was that he would talk to her about because it was unacceptable behavior. He also agreed that she should be fired cause it was not the first they had problems with her. But the next time we went there Lolo was still there. Other than that, there are a lot of nice workers who are willing to help when you can find them. You can find most of the things that you are looking for alright prices.

    Toni Bernard is an absolute ANGEL working at the soon to be closing…read moreon 31 October 2025 at Federal Way Walmart located at. 1900 S 314th St Federal Way, WA 98003 She resolved my dilemma on the item that I had trouble with when I took the item to the Renton WA Walmart store yesterday.. I spoke with her after an atrocious time at the Renton Walmart that left me frustrated because the online item I bought was defective. I initiated the return online per Walmart directions. I got an email that said just scan this code and bring the item to ANY Walmart for a refund. Ok simple right? Not! The Renton store CS did take back the item. In fact they got a reply claiming my payment for item was unsupported. I was in turmoil trying to decide which Walmart store to make a second attempt returning the item. I felt I should call this Federal Way store and I'm so happy I listened to my gut and called because this lead me to the employee Toni Bernard! Toni listened and immediately knew and told me all they needed to do was this and this. Oh My Gosh, she knew exactly what to do! She took charge made calls was a go between for me and Walmart Corporate While waiting on the line for her to come back I receive a text saying "Good news..." and I see I have been sent a refund! In addition Marc at Corp Walmart sent me a hard copy label via snail mail when he was told I do not have a printer nor transportation. Talk about exceptional service! She works at the Federal Way, WA Walmart store that is closing on 31 October 2025. I feel people like her are being sent out in the world so people know good people doing the jobs of Angels do exist! Wow! She is Amazing! I'd even go as far as calling her an ANGEL!

    Photos
    Walmart - Argh why am I in McDonalds ay walmart

    Argh why am I in McDonalds ay walmart

    Walmart - Argh why am I in McDonalds ay walmart

    Argh why am I in McDonalds ay walmart

    Walmart - Store front

    See all

    Store front

    CVS Pharmacy

    CVS Pharmacy

    2.2(19 reviews)
    2.7 mi

    CVS Pharmacy has honestly become very hit or miss lately, and I say that as someone who has visited…read moremultiple locations over time trying to give the experience another chance. The biggest issue for me is consistency. Almost every time I walk into a CVS, I struggle to find the item I came in for because the shelves are either partially stocked, completely empty in certain sections, or the inventory system says something is available when it actually isn't. At times, it genuinely feels like the stores are just being maintained rather than actively improved or fully supported operationally. And unfortunately, the customer service experience often reflects that same energy. It's rare that I walk into a CVS location and encounter employees who seem genuinely happy, supported, or engaged. I'm not even saying that critically toward the staff themselves because honestly, it feels bigger than individual employees. It feels like there may be pressure from corporate expectations, staffing shortages, impossible metrics, burnout, or operational stress that eventually trickles down into the customer experience. But customers feel it. The worst experiences I've personally had tend to happen at the pharmacy counters, where interactions can sometimes come across rushed, cold, dismissive, or lacking empathy altogether. And when someone is already stressed, sick, or simply trying to locate an item they need, that type of environment makes the experience even more frustrating. My most recent visit was honestly simple: I walked in looking for a specific item and couldn't find it. But what stood out wasn't just the missing product -- it was the overall atmosphere. The store felt disconnected from the actual customer experience. Retail today is competitive, and customers notice when businesses stop feeling welcoming or fully functional. I've left positive reviews for many businesses because I believe in recognizing good service when it's deserved. I also understand retail is difficult right now. But I also believe companies need to revisit employee support, staffing, inventory management, and customer service culture because people absolutely notice when those things decline. At the end of the day, customers don't expect perfection. They just want to feel helped, acknowledged, and able to find what they came in for.

    What a terrible interaction. I was standing in the drop off line because that was the only spot…read morewith a pharmacy worker. I'm there maybe 5 minutes and all of a sudden the shudders start coming down and a small older lady appears and says "we are closed". I said, I was standing in line already. She responds very rudely and says "well what do you need!?" So I say, "there is no need for attitude, I was in line." I tell her that I needed a Plan B. She then says very loudly (now I'm not embarrassed to buy plan B) "Plan B!? Do you have a prescription!?" Now I didn't even know you could get it prescribed but that's another question for another time. But I told her that I do not. "She then says "you have to ask Target for Plan B. We don't have it." I then found the contraception aisle and it was there. All this terrible woman had to say was "oh it's in that aisle right there next to the pharmacy". Not to mention"go ask Target". Terrible customer service. What if I had been some teenage girl who needed the medication because she made a mistake or god forbid was raped!? Would she talk to the girl like that? My step daughter is 18 and I would lose my shit if she came home and told me she was treated like this. I will be moving all of my pharmacy needs from CVS because this interaction was absolutely absurd and her attitude was unwarranted. If I could give zero stars I would.

    Photos
    CVS Pharmacy
    CVS Pharmacy
    CVS Pharmacy

    See all

    Walgreens - Entrance area

    Walgreens

    2.1(45 reviews)
    4.0 mi
    $

    This is the best pharmacy ever. I get all my, and my husbands prescriptions from this pharmacy…read more Mainly through the drive up. Whenever I call this store on the phone, once I navigate through a tricky automated AI phone system, the phone reps are so very helpful, and go out of their way to find me answers. Every month, I worry that some of my most important meds will be out of stock, but their pharmacists know I am going to get them, and they make sure they are on hand. When I transferred all our business over from the Bartells at Redondo, I was afraid that I was losing the best people around. But I was really impressed with how smoothly and efficiently all prescriptions , transferred. I don't do many reviews, but when I see a pharmacy doing exceptional work, especially in a tough location, and neighborhood, I go out of my way for the review, and the pharmacy. Thank- you to all, in pharmacy, and in store. Sharie

    This Walgreens was easy to access from either direction, which I appreciated. They had all the…read moreusual essentials from pharmacy, public restroom, and even a photo station that worked. The store was well-stocked and clean during my visit. That said, there weren't a lot of employees around if you had questions or needed assistance. The parking lot is shared with other businesses and a food truck, making it feel a bit chaotic and crowded, which I did not like. Efficient: Yes First-Time Friendliness: Yes Would I Return: No JY review

    Photos
    Walgreens
    Walgreens - General area

    General area

    Walgreens - Checkout area

    See all

    Checkout area

    Key Compounding Pharmacy - Key2health Nutrition Center

    Key Compounding Pharmacy

    3.0(27 reviews)
    1.6 mi
    $$

    I got a compound cream in a clicker. It disbursed very little cream. I asked the pharmacist if this…read morelooks right and showed him how little came out. He confirmed. This week i picked up the same cream with one less ingredient. However, the main medication was the same ml potency and so was the base. This time I got flimsy syringes with cream in it. I used exactly the amount they showed me and it was 6 times as much as the first cream amount. I went back and talked to another pharmacist. She was not able to tell me why there is a difference. I showed her the amount of the cream coming out of the clicker telling her that another person there confirmed the amount would me pin head size. She told me the clicker is empty. I asked for an explanation why there would be such a difference in amount of cream. She could not provide an answer and kept asking me what i would like to happen. I just wanted to know if i was given the wrong dose before or now so I know if that i am using the correct amount. She had a chip on her shoulder when she first greeted me and was unwilling to take the time to make check and see what was going on with the different prescriptions. Unbelievably bad customer service from this person.

    Friendly, accurate, thoughtful, speedy. Any questions or problems are accurately and quickly…read moreresolved. I get as many as ten items a month: oral, topical, injectable, and everything is timely and correct. I find the negative experiences written here totally incomprehensible from my standpoint.

    Photos
    Key Compounding Pharmacy - Who is Key Compounding and Key2Health Nutrition Center

    See all

    Who is Key Compounding and Key2Health Nutrition Center

    CVS Pharmacy - drugstores - Updated May 2026

    Loading...
    Loading...
    Loading...