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    Rite Aid

    1.9 (36 reviews)

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    a sign stating customers that pharmacy hours should be changed
    Adrienne B.

    As a part of a slightly-sketchy strip mall, it's ghetto-fabulous outside. Inside, however, is surprisingly bright and nice looking. It's a very big store so they have almost everything you need. Huge selection of vitamins and supplements, food, holiday decorations, a surprisingly large wine selection (for a drug store), and the usual cosmetics. The pharmacy is actually staffed. You don't wait as long as you do at Walgreens down the street, and they seem to know more about what they are doing. I actually switched all my prescriptions over. There is a MultiCare clinic inside, but I've never used it. Now that a CVS is being built across the street, it will be interesting to see if prices change.

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    1 year ago

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    Leah G.

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    5 years ago

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    Pam F.

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    6 years ago

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    11 years ago

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    11 years ago

    Lowest priced beer in town, best beer selection. Always reasonable priced stuff with good selection. Many good stuff to buy

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    Onuri Pharmacy

    Onuri Pharmacy

    4.9(8 reviews)
    2.3 mi

    I was searching for a pharmacy that accepted my insurance and had always driven past this one, so I…read moredecided to look into getting my prescriptions filled here. I was pleased to find out they took my insurance, and I've been coming back ever since. Every time I've picked up my medications, I've been warmly welcomed and remembered. Jin's consultations have been handled with genuine care and attentiveness, a refreshing change from the typical rush-in, rush-out pharmacy experience. She takes the time to walk me through my medications and has even helped ensure I can get my prescriptions continuously filled without any gaps. I truly feel well taken care of here, and as someone who always tries to support local businesses, I'm especially grateful to have found a gem like this right in my own community. Highly recommend!

    First visit today to check the pharmacy out. Impressed with the customer service and quick help by…read moreJin. I explained that we moved from Renton to Federal Way and used to pick up our Rx's Fred Meyer's, but wished to transfer our preferred pharmacy closer to our residence. And besides, customer service at Fred Meyer's is somewhat lacking. Jin quickly took my personal information to put me on her customer list. Very small business located about two blocks west of PAC Hwy. Jin indicates they offered competitive prices. While waiting for my info to be transferred, a customer stated I would like the personal service received at Onuri. She's been coming for a while and has always been treated well. Good enough for me. A good review/suggestion by a complete stranger.

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    Onuri Pharmacy - Onuri pharmacy

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    Onuri pharmacy

    CVS Pharmacy

    CVS Pharmacy

    2.2(19 reviews)
    2.8 mi

    CVS Pharmacy has honestly become very hit or miss lately, and I say that as someone who has visited…read moremultiple locations over time trying to give the experience another chance. The biggest issue for me is consistency. Almost every time I walk into a CVS, I struggle to find the item I came in for because the shelves are either partially stocked, completely empty in certain sections, or the inventory system says something is available when it actually isn't. At times, it genuinely feels like the stores are just being maintained rather than actively improved or fully supported operationally. And unfortunately, the customer service experience often reflects that same energy. It's rare that I walk into a CVS location and encounter employees who seem genuinely happy, supported, or engaged. I'm not even saying that critically toward the staff themselves because honestly, it feels bigger than individual employees. It feels like there may be pressure from corporate expectations, staffing shortages, impossible metrics, burnout, or operational stress that eventually trickles down into the customer experience. But customers feel it. The worst experiences I've personally had tend to happen at the pharmacy counters, where interactions can sometimes come across rushed, cold, dismissive, or lacking empathy altogether. And when someone is already stressed, sick, or simply trying to locate an item they need, that type of environment makes the experience even more frustrating. My most recent visit was honestly simple: I walked in looking for a specific item and couldn't find it. But what stood out wasn't just the missing product -- it was the overall atmosphere. The store felt disconnected from the actual customer experience. Retail today is competitive, and customers notice when businesses stop feeling welcoming or fully functional. I've left positive reviews for many businesses because I believe in recognizing good service when it's deserved. I also understand retail is difficult right now. But I also believe companies need to revisit employee support, staffing, inventory management, and customer service culture because people absolutely notice when those things decline. At the end of the day, customers don't expect perfection. They just want to feel helped, acknowledged, and able to find what they came in for.

    What a terrible interaction. I was standing in the drop off line because that was the only spot…read morewith a pharmacy worker. I'm there maybe 5 minutes and all of a sudden the shudders start coming down and a small older lady appears and says "we are closed". I said, I was standing in line already. She responds very rudely and says "well what do you need!?" So I say, "there is no need for attitude, I was in line." I tell her that I needed a Plan B. She then says very loudly (now I'm not embarrassed to buy plan B) "Plan B!? Do you have a prescription!?" Now I didn't even know you could get it prescribed but that's another question for another time. But I told her that I do not. "She then says "you have to ask Target for Plan B. We don't have it." I then found the contraception aisle and it was there. All this terrible woman had to say was "oh it's in that aisle right there next to the pharmacy". Not to mention"go ask Target". Terrible customer service. What if I had been some teenage girl who needed the medication because she made a mistake or god forbid was raped!? Would she talk to the girl like that? My step daughter is 18 and I would lose my shit if she came home and told me she was treated like this. I will be moving all of my pharmacy needs from CVS because this interaction was absolutely absurd and her attitude was unwarranted. If I could give zero stars I would.

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    CVS Pharmacy
    CVS Pharmacy
    CVS Pharmacy

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    CVS Pharmacy

    CVS Pharmacy

    2.2(43 reviews)
    0.2 mi
    $

    This is one of the most unorganized pharmacies. I have ever done business with they give you wrong…read moreinformation about your prescriptions. They have multiple profiles that they don't check and just give you an answer. That is incorrect. They leave messages for you that are incomplete and incorrect I hate this Pharmacy with a passion. Their lines are always long. They will close the window for you even though you've been sitting there for a long time before their lunch break. They don't care they will shut the window in front of your face this is a horrible place. I am going to be finding a new Pharmacy. I have been dealing with them after leaving the horrible Rite Aid that I went to now I'm in the search of another Pharmacy.

    CVS on 21st Ave has everything you'd expect from a well-stocked pharmacy. From the basic…read morenecessities, toiletries, and over-the-counter meds were all readily available. They used to have a small health clinic inside, but it's no longer in operation. The bathroom is located toward the back, which is convenient if you know where to look. The cashier on duty wasn't particularly warm, but with another employee available to help with general questions, it balanced out the experience. Parking is plentiful, but the store can be a bit tricky to access depending on the direction you're coming from or heading out to. Overall, it gets the job done, but not the most welcoming vibe. JY review

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    CVS Pharmacy
    CVS Pharmacy
    CVS Pharmacy

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    Walmart

    Walmart

    1.8(98 reviews)
    2.9 mi
    $

    There is a worker named Lolo who got mad at my mother and another older lady because they parked…read moretheir cars in two of 12 empty online pick up parking spots in the lot. Lolo called the older lady a "stupid f***ing b*tch" because she couldn't move her car right away. Then we went to talk to a manager because that should be a fireable offense. All the manager said was that he would talk to her about because it was unacceptable behavior. He also agreed that she should be fired cause it was not the first they had problems with her. But the next time we went there Lolo was still there. Other than that, there are a lot of nice workers who are willing to help when you can find them. You can find most of the things that you are looking for alright prices.

    Toni Bernard is an absolute ANGEL working at the soon to be closing…read moreon 31 October 2025 at Federal Way Walmart located at. 1900 S 314th St Federal Way, WA 98003 She resolved my dilemma on the item that I had trouble with when I took the item to the Renton WA Walmart store yesterday.. I spoke with her after an atrocious time at the Renton Walmart that left me frustrated because the online item I bought was defective. I initiated the return online per Walmart directions. I got an email that said just scan this code and bring the item to ANY Walmart for a refund. Ok simple right? Not! The Renton store CS did take back the item. In fact they got a reply claiming my payment for item was unsupported. I was in turmoil trying to decide which Walmart store to make a second attempt returning the item. I felt I should call this Federal Way store and I'm so happy I listened to my gut and called because this lead me to the employee Toni Bernard! Toni listened and immediately knew and told me all they needed to do was this and this. Oh My Gosh, she knew exactly what to do! She took charge made calls was a go between for me and Walmart Corporate While waiting on the line for her to come back I receive a text saying "Good news..." and I see I have been sent a refund! In addition Marc at Corp Walmart sent me a hard copy label via snail mail when he was told I do not have a printer nor transportation. Talk about exceptional service! She works at the Federal Way, WA Walmart store that is closing on 31 October 2025. I feel people like her are being sent out in the world so people know good people doing the jobs of Angels do exist! Wow! She is Amazing! I'd even go as far as calling her an ANGEL!

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    Walmart - Argh why am I in McDonalds ay walmart

    Argh why am I in McDonalds ay walmart

    Walmart - Argh why am I in McDonalds ay walmart

    Argh why am I in McDonalds ay walmart

    Walmart - Store front

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    Store front

    Rite Aid - drugstores - Updated May 2026

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