Excellent, professional experience from beginning to end. We worked with Insulation Labs on both…read moreattic insulation and air duct replacement. The initial discussions and walk through with their team were very structured and organized, and the team rep Joe did a stellar job talking us through the process and what was needed, in detail that was clear and precise. And they had competitive, good pricing, which I compared against other bids. From there, the team was great, setting up things professionally and quickly with Julio, their PM. Very communicative and helpful, and Charlene on their team was fast and meticulous about sorting things out with us and the needed paperwork. The team that came and worked for two days was incredible. Armando and his team communicative, professional, and very thorough. They prepped our house really well, cleaned out the old attic insulation in a really systematic and organized way, and dealt with anything that came up with a great attitude and thoughtful solutions. They coordinated well with their team offsite and I received proactive comms from all of them along the way. They also took the time to show us progress along the way and explain everything. Honestly, we have had different companies come work on the house since we moved here and Insulation Labs were by far the most professional, hard-working, and high quality. We really appreciated this trustworthy and reliable team and strongly recommend them.

Very professional and timely. They gave a fair price quote and the insulation and cleanup of attic…read morewas very nicely done to my satisfaction. They even have a crew ready incase something goes wrong to help address any/all issues. Production manager Luis is very nice and helpful. Armando the on-site manager was very professional. Communicated at every step of the way to make sure I was happy with each step before proceeding. Some things that didn't go as smooth: 1. Communication between Sales and Operations 2. Restrictions based on house layout not communicated well.

Ron is truly the best inspector in the business. He is incredibly thorough, extremely…read moreknowledgeable, and takes his time to make sure nothing is overlooked. When you're buying a home, a detailed inspection is something you should never rush and I appreciate how Ron always goes above and beyond to make sure we fully understand what we're walking into. This is our second time using him, and once again he delivered exceptional service. We trust him completely. Highly, highly recommend. Thank you, Ron, for helping us with another home inspection. You really are the best!

I hired Ron to do an inspection as I was selling my parents' house and was not completely familiar…read morewith the current condition. I like to use local, small businesses whenever possible, and his reviews were excellent. My mistake was not noticing how old they were. He advised it would take 4 to 4 1/2 hours to complete. He was there 5 hours when my realtor had to ask him to leave for the open house that was being held that day. He came back afterward to finish the roof inspection. He failed to complete an inspection for the kitchen due to "time constraints". However, he had time to note that there was a pet door that was a "safety" concern. He also stated that some items were issues that he was clearly wrong about ("minimal" strapping on a water heater that had 2 straps from a newly purchased kit and a third steel strap, replacement windows that he stated were the "builder type from the original construction"). While I appreciate thoroughness, spending time nitpicking every minor detail in a 61 year old house but not completing the full inspection I paid for is not acceptable. He did not get my name right on the report, even though I wrote it for him on the contract I signed. He did not provide the hard copy report that was promised, nor did he email it to me - I had to get it from my realtor. I'm giving him a 3 for thoroughness. If you have unlimited time to wait for this guy to complete the inspection, go for it. He may have been a great inspector in his prime, but personally I think he needs to hang it up and retire already.

After my plumber discovered extensive sewage leakage beneath my house, we needed immediate cleanup…read morebefore any repair work could begin. We contacted Scope Environmental because they specialize in a wide range of services, including sewage and mold remediation. Veronika was courteous, highly responsive, and scheduled a team to come out the same day. Peter and his crew were professional, efficient, and thorough. They quickly extracted the standing water, debris, and sewage, then applied absorbent materials to the wet areas to remove moisture. They also installed heaters and drying equipment to prevent further damage. I appreciated that they returned over the following days to monitor progress and ensure everything was drying properly. Their support during such a stressful situation made a world of difference. I highly recommend this reliable, family-owned company for anyone needing this kind of emergency cleanup services.

"Multiple Layers" of Deception and Unprofessionalism…read more.. In my correspondence with Gene K., a representative of Scope Environmental (cut and pasted from Yelp chat room) mentions "We can definitely help. Our asbestos inspection, survey, and lab results pricing is very competitive. It's $625 for the inspection and report. Each sample is $35. No other fees. Generally, results and reports will be available within 24-48 hours". Gene K. also mentioned the following "Some samples have multiple layers, and that can not be determined prior to taking the physical sample. You are welcome to call in so that you can properly comprehend the procedures". However, UNDISCLOSED FEES can creep into the price charged to the customer, e.g. such as the need to test "multiple layers" of one material; so, "No other fees" is (deliberately) misleading and therefore, deceptive. A field inspector (Daisy Flamenco) of Scope Environmental, arrived at the project site and upon seeing the area that needed sampling, asked the homeowner for a ladder to get her modest stature to the sampling material areas. When sampling the ceiling, Ms. Flamenco was barely able to reach the sampling surface (needed to be on her tippy toes), even with a step ladder (provided by the homeowner). ALL sample takers must come fully prepared for all conditions at the work site and not rely on the homeowner to provide tools, equipment or assistance of any kind to do THEIR job! Ms. Flamenco was dressed casually, no respirator or other appropriate protective equipment or gear, which is not only hazardous to herself, but sends the message to the homeowner (overseeing the work), that asbestos is really not that harmful. Even two and a half years following the end of the COVID-19 pandemic, it is appropriate if all workers who enter a home, to wear a mask or at least offer to wear one, but Ms. Flamenco failed to show the occupants of the residence, such consideration. Most (professional) people return to bad pre-pandemic habits, even if to protect the home's occupants from the common cold. What is really inconsiderate and unprofessional, is that Ms. Flamenco had disturbed suspected asbestos containing materials by scraping and cutting away material from parts of a furnace and its ducts, leaving the furnace and ducts out-of-order, i.e. if no asbestos or other harmful materials were found, the furnace and ducts could not be safely and effectively used without first repairing them. Leaving carcinogenic materials exposed (cutting, scraping or otherwise removing and exposing asbestos) to those who live at the work site, is hazardous and unprofessional and should never be done this way. Exposing harmful materials puts people and animals at risk of exposure to carcinogens and asbestosis causing particles! Asbestos sample takers should take measures to seal or otherwise cover, exposed asbestos containing materials (when they are through sampling them), to protect home occupants. This experience was a wake-up call to how incompetent workers can make a bad situation, worse!