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    Customized Tours

    4.6 (92 reviews)
    Open • 7:00 am - 5:00 pm

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    A data Falls

    Randy did a great job telling us about the history and sights on our Mount Rainier tour. Whether taking pictures for us, recommending stops, or providing hints on great experiences, Randy helped us make the most of our day. And I didn't have to do the driving!

    Myrtle falls
    Kayla T.

    Cory was our guide and great. He was really funny and helpful, also knowledgeable! On time pick up and overall great time.

    Maria L.

    We were in Seattle for a quick weekend getaway and found this unique Reindeer Farm and Leavenworth day trip. Phoned the company and spoke to LaToya who answered all my questions. She's both friendly and professional and effectively reserved the last 2 spots for me and my husband. We joined last Sunday's trip and met Joe at the meeting place at 6:45am. Bus was clean, snacks were plenty, bathroom breaks were timed perfectly. We had a truly fantastic time. Visiting and touching the reindeers as well as walking around charming Leavenworth gave us memories that will last forever. Money and time well spent! Driver and guide Joe is funny, friendly and a wealth of information. Thank you very much Joe for keeping us safe on the long drive. I highly recommend this tour and company and will definitely call them again for other unique tours when we return to Seattle. Hopefully LaToya and Joe will save us seats for the Tulip Festival tour in April!

    Marie B.

    We took the tour of Mt Rainier with Lucas and had a fabulous time. Lucas was entertaining and fun, and he showed us a wonderful time. Mt Rainier is a beautiful place. Lovely scenery all around. Waterfalls, snowcapped mountains, forests, rivers, etc. Would love to come back in the summer or autumn to see the flowers.

    Snoqualmie Falls
    Linda B.

    Amazing post cruise tour for 23 of us ending at SeaTac for a 4:00 PM flight! Latoya worked with me to fit in my crazy hand picked itinerary and made all of the arrangements. Desiree in the office handled last minute communications. Our driver/guide Joe was super friendly and knowledgeable.

    Cascade Mountains
    Andy H.

    Lucas was our guide. Wow. What an incredible trip! Lucas was really informative, funny and kept the mood high during our day trip from Seattle to Mt Rainer. We had several scenic stops to take pictures; learning more about the area from Lucas each time. The mountains were breathtaking. We always had enough snack and bathroom breaks. When we got to Paradise we had 3 hours to explore: hike, eat lunch and even visit the visitor center. If you're looking for a warm lunch in Paradise head the the back of the visitor center. On our way back from Paradise we stopped to for a short hike and learned a bit about the area then headed down to a local restaurant for blackberry pie (worth it!). Ask for Lucas - you'll be guaranteed a great time! P.S. I heard Jasper likes Twilight.

    Cotton candy ice cream (one of the stops on the wine tour)
    Nicolette M.

    Such a great experience. For lunch bring some cash ($20+) but if you're like us and forget cash.. lol there are plenty of places around the winery you'll be tasting at to grab food at! We ended up getting a yummy pizza from a winery next door AND tried more wines at the new winery! So if you forget cash... do NOT FREAK OUT!!! There are plenty of places to grab a bite to eat. The wineries were a blast!! The first stop was a little pricey for the tasting but the tour is fun. They give you wine to try during the tour... so take the tour and get some wine out of it the second winery is amazing they had a tasting set up for the bus guests and let you purchase a bottle of wine included with your tasting. For example the tasting is $10 (for a lot of wines) and the Pino Gris was $20. I only had to pay $20 because they included the wine tasting with the bottle purchase. Great deal. and they are so so fun and nice!!!!! Would love to check out more wineries!!! The falls.... omg omg so so so beautiful. They said around April is a great time to go because the water is very high! It was. It was beautiful, misty, the falls were just a beautiful and very peaceful sight. Try out this tour and you'll be a happy camper

    Panama Hotel
    Fawn G.

    Took the four hour city tour with Captain Steve at the helm. The itinerary was pretty packed: we were to see the highlights of Seattle. I was stoked, even though I have been ripping and running throughout Seattle this week by foot, rail, bus, Monorail, tram etc, to see places I was unable to get to. Customized Tours picks up at most hotels which is great because I have been to tours, especially in Europe, where one has to travel to your agency office. That can be taxing, especially when one doesn't know how to get from point A to B when you first arrive to a new place. The tour bus arrived promptly as stated in my email at 9:40am. Due to COVID the bus and tour were not at capacity. Have to admit it was nice being part of a small tour, it felt private. Our tour guide, Captain Steve, should be renamed Mayor of Seattle: he has so much knowledge of this great city and was eager to share it. Not only with words but with music, for example, passing the houseboat Tom Hanks resides at in Sleepless in Seattle, Harry Connick crooning 'A Wink and a Smile'. There were so many great places packed in our agenda: Pioneer Square(Glassblowing Studio), Centurylink Field and Memorial Stadium, International District ( Panama Hotel), Hiram M. Chittendam Locks( looking for seals and salmon)Kerry Park, Lower Queen Anne, Public Market( Ivars Fish Bar), Space Needle, Pacific Science Center, Waterfront, Lake Union, Fremont, ( Mischief Distillery), Fisherman Terminal( Little Chinooks) , Westlake Avenue( Sleepless Boathouse). The parentheses includes stops for lunch, goodies and souvenirs. The best part was meeting new people and having a tour guide who loves this city, sharing history and great memories. The tour was to be only 4 hours but lasted 6!! Great value! I highly recommend Customized Tours and Captain Steve. The pictures I post are highlights.

    View of the Olympic mountains.

    We just finished the 4-hour city tour with Mark of Customized Tours in Seattle. He was the best. He was so knowledgeable and articulate. He made the tour so much fun. Everybody on our tour became friends in the 4 hours because of Mark. He asked questions of everyone to make them feel comfortable. It was a great time. I highly recommend Customized Tours and Mark.

    Serena T.

    The Mt. Rainier Day Tour was the highlight of my trip to Seattle! Jasper was a fun and knowledgeable tour guide who picked out many enjoyable stops along the way. The waterfall stops and hiking trails were great. In particular, I loved a surprise stop at Carter Falls. I'll be recommending this tour to friends and hope to do it again myself in the future!

    Gorgeous day!

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    Page 3 of 3

    Ask the Community - Customized Tours

    Review Highlights - Customized Tours

    “My boyfriend and I went on the Snoqualmie Falls & Winery Tour, and it was the best part of our trip to Seattle!”

    Mentioned in 9 reviews

    Read more highlights

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    On Safari - In

    On Safari - In

    5.0(5 reviews)
    37.5 mi

    This was one of the most amazing trips I've ever been on, and I can't imagine doing it without…read morePhil's help. We didn't know anything about going on safari, and Phil build a custom trip that catered to exactly our personal travel style of going to some of the more off-the-beaten-path places with fewer tourists, but still lots of amazing experiences (we watched a family of elephants chase off a pair of male lions!). Everyone we met was on their 4th or 10th safari and when they found out we'd never been before, they'd always ask, "So how did you even find this place?" Also I had no idea you could have a vacation with this much adventure and yet zero stress. Having Phil take care of everything and getting it all arranged for and paid in advance took a HUGE load off of us, which was so great as we both have jobs where we typically do a lot of planning and project management. By taking care of that, Phil let us go on an exciting vacation where we actually got to RELAX. We took literally THOUSANDS of amazing photos, but here are just a couple fun ones I shot with my phone.

    We had dreamed of going on a safari for years but didn't know where to start. Then we had the good…read morefortune of meeting Phil. From the very first day of working with him to plan and organize our trip of a lifetime, we felt we were in great hands. Phil's fantastic first-hand knowledge of the camps allowed him to create a trip that far surpassed the typical group package deals. Phil meticulously plans every detail of the trip, from the best places to stay to recover from jet lag before the safari, to every transfer. You are never left wondering where to go or if someone will be there to meet you. The camps he chooses are small and personal, where you are taken care of and treated like family. The safari experience is second to none, with personal drivers and guides who are excellent, highly skilled, and knowledgeable. If you want a safari experience to remember, I can't recommend Phil and On Safari-In enough!

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    On Safari - In
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    Seattle Ballooning

    Seattle Ballooning

    4.8(78 reviews)
    4.0 mi

    We did this for my 50th birthday, and it was the perfect way to mark the occasion…read more It felt like a meaningful threshold-crossing experience--celebratory and memorable without feeling over-the-top. As more of my friends have crossed this age milestone, I've seen the full spectrum of responses: people who downplay it and later wish they'd done something special, people who throw huge parties and regret the stress and effort, and people who choose extreme adventures only to find the adrenaline crash leaves them feeling depleted afterward, bringing '50' home in a hard way. This struck exactly the right balance. It was special enough to feel like a true celebration, offered a once-in-a-lifetime experience, and created memories (and amazing photos) I'll carry with me for years. While it's certainly not inexpensive, once you see the amount of equipment, preparation, effort, infrastructure, expertise, and care that goes into each flight, the pricing feels more than reasonable. It's a significant experience without being financially out of reach. If you're looking for a memorable way to celebrate a milestone event--or simply want an extraordinary experience--I highly recommend it.

    Be prepared to be cancelled on…read more.. We really wanted to do a sunset flight with Seattle Ballooning last year (Aug. 2025) for our 10 year anniversary, but our flight got cancelled on our way there due to high winds, which was quite the disappointment since it was on our anniversary but understandable for safety. We rescheduled for a few days later, made it out to the launching point for the rescheduled flight only to have it also cancelled... again due to wind. We were told we could reschedule again, but we decided to let Seattle Ballooning hold our tickets until the following summer (2026) so we could do a surprise sunrise flight (since we were told sunrise flights are much less likely to get cancelled) for our son's 10th birthday, which is also in August. And even though there wasn't a cloud in the sky and was a perfectly sunny day on Aug. 20th, we got cancelled on again for the 3rd time... due to fog (even though there was no fog and fog doesn't usually start in western WA until the fall). Needless to say, it's been a very disappointing experience all 3 times, especially since we keep seeing posts about all the flights happening and how now is the perfect time to schedule. While it has been a disappointing experience 2 summers in a row and was also quite the long process to get our money refunded, I can say that the balloon pilots we got to meet last year prior to our 2nd flight getting cancelled were very nice, and the office staff have been friendly. I just wish we could have actually gotten to fly since all the posts I've seen have looked so nice. So if you do book with this company, please be prepared to be cancelled on and maybe have a back-up plan if you're trying to celebrate a special occasion.

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    Seattle Ballooning
    Seattle Ballooning
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    Mt. Rainier Gondola

    Mt. Rainier Gondola

    4.4(71 reviews)
    50.7 mi

    A MUST when visiting Mt. Rainier / Crystal Mountain resort - it was the perfect way to admire what…read morethe wifey had just accomplished, running down the gigantic mountain, the ride up is about 10 - 15mins, all worth it!!! breath taking views of Mt. Rainier, do dress accordingly, it was pretty windy and about 10 degrees colder up on the mountain. there is a restaurant/restrooms observation chairs and a beer garden at the top! but the view!!! stunning, the greens/whites/ snow peak colors with the sky blue in the background. as usual parking could be hit or miss, they do have several parking lots but the closest one to the gandola ( the paved one ) is on the smaller side, they have other lots designated by letters ( which also unpaved ) Info on Gondola here: https://www.crystalmountainresort.com/things-to-do/activities/mt-rainier-gondola

    We were recently traveling with our dog in the area so we had to take her on the pet friendly Mt…read more Rainier Gondola. Even though the weather didn't agree with us, we still had an enjoyable time. We purchased our tickets online a few days ahead because you get a better price that way. Each ticket is good for two separate rides. We arrived just after 10 in the morning and it was grey and overcast. The sky was very cloudy and there was a foggy mist over the mountains. It was lovely but not the best weather for sight seeing. We went ahead and rode up the mountain and back and it was fun but as you can guess the views weren't great from the gondola. About half the ride it was just like being inside frosted glass and all we could see was grey. We stayed at the top for a while but the winds were to fierce for our pup so we headed back down and spent some time eating, shopping and enjoying the area. We were hoping the weather would clear up later in the afternoon. Unfortunately for us, Mother Nature had other plans and it was cool, foggy and totally overcast all day. I wasn't even really that disappointed though because it was just so beautiful being there. It was honestly my favorite kind of weather. On our second ride, we did try riding the famous "Green Gondola". We had seen other people waiting for it on our earlier ride and asked a staff member what it was all about. They said it was just a replacement gondola so it didn't match the others exactly and we kind of laughed at how silly it is but people love things that are unique. There was no line, so we gave it a go and I'm here to tell you that it didn't part the clouds and I haven't won the lottery since riding it :) Sorry to say it is just like the red ones. Even with the weather, we made a really nice day of it and if you haven't seen this area, I would definitely recommend giving the gondola a try. I think next time we will probably risk the higher prices at the gate to make sure the weather is cooperating for the ride.

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    Mt. Rainier Gondola - Dog and owner in gondola

    Dog and owner in gondola

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    Mt. Rainier Gondola - View at the top, dog friendly!

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    Saltwater State Park

    Saltwater State Park

    3.6(89 reviews)
    2.0 mi

    Five stars for many reasons. An awesomely large parking area with easy close access to water front…read moreaccess. Clean bathrooms too. On this visit the tide was low. Which was perfect for exploring the beach. Fun to see all the shells and things that are normally under water. Please tu of picnic areas for larger groups too. The creek trail was closed from one side but when exploring discovered a fallen tree. Easily able to navigate over the log. See my photo. I'm sure at high tide the beach area decreases but it's all beautiful. The creek trail is short. Under two miles. Discovery pass required. Get out there! Enjoy your life! SYOY!

    Our very first time going to this State Park on Saturday, August 10th, 2024. There was a Cambodian…read moreFestival happening, so decided to check it out. We arrived at 1:00 PM and found the last parking space available at the end of the furthest parking lot area. Took our time taking a stroll to the event, where the food vendors were on the grassy area. Saw some Laotian food - Hmong Sausage with Sticky Rice, Chicken Wings, Whole Chicken, Papaya Salad, Fried Banana, also saw that they had Thai Iced Tea, Thai Iced Coffee, Lemonade flavors, Sandwiches, and Grilled Pork. We walked to the other side where they had a stage where they were having some dancing, live music and speeches. In addition, there were accessories, and clothing/apparel vendors who were lined up on the other side. First part of the Review is for the Cambodian event, which was a 4 out of 5. ------ The Park itself was easy to navigate around. Parking seemed self-explanatory, even though it was fully packed. There were clear signs of what was required of the State Park. You had to enter with a Discovery Pass or a National Park Pass at the Gate/Entrance. Walked around the beach area until the end of the trail where they had Private Property. Took some pictures and scenic videos of the water and scintillating viewpoints. It was a pretty short stroll after eating our lunch. But overall an enjoyable experience. Would like to visit again even without an event going on... Review of the Park - 4 out of 5.

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    Saltwater State Park - Information about trails

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    Customized Tours - tours - Updated September 2026

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