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    Customized Tours

    4.6 (90 reviews)
    Open 7:00 am - 5:00 pm

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    Myrtle falls
    Kayla T.

    Cory was our guide and great. He was really funny and helpful, also knowledgeable! On time pick up and overall great time.

    Snoqualmie Falls
    Linda B.

    Amazing post cruise tour for 23 of us ending at SeaTac for a 4:00 PM flight! Latoya worked with me to fit in my crazy hand picked itinerary and made all of the arrangements. Desiree in the office handled last minute communications. Our driver/guide Joe was super friendly and knowledgeable.

    Maria L.

    We were in Seattle for a quick weekend getaway and found this unique Reindeer Farm and Leavenworth day trip. Phoned the company and spoke to LaToya who answered all my questions. She's both friendly and professional and effectively reserved the last 2 spots for me and my husband. We joined last Sunday's trip and met Joe at the meeting place at 6:45am. Bus was clean, snacks were plenty, bathroom breaks were timed perfectly. We had a truly fantastic time. Visiting and touching the reindeers as well as walking around charming Leavenworth gave us memories that will last forever. Money and time well spent! Driver and guide Joe is funny, friendly and a wealth of information. Thank you very much Joe for keeping us safe on the long drive. I highly recommend this tour and company and will definitely call them again for other unique tours when we return to Seattle. Hopefully LaToya and Joe will save us seats for the Tulip Festival tour in April!

    Marie B.

    We took the tour of Mt Rainier with Lucas and had a fabulous time. Lucas was entertaining and fun, and he showed us a wonderful time. Mt Rainier is a beautiful place. Lovely scenery all around. Waterfalls, snowcapped mountains, forests, rivers, etc. Would love to come back in the summer or autumn to see the flowers.

    Cascade Mountains
    Andy H.

    Lucas was our guide. Wow. What an incredible trip! Lucas was really informative, funny and kept the mood high during our day trip from Seattle to Mt Rainer. We had several scenic stops to take pictures; learning more about the area from Lucas each time. The mountains were breathtaking. We always had enough snack and bathroom breaks. When we got to Paradise we had 3 hours to explore: hike, eat lunch and even visit the visitor center. If you're looking for a warm lunch in Paradise head the the back of the visitor center. On our way back from Paradise we stopped to for a short hike and learned a bit about the area then headed down to a local restaurant for blackberry pie (worth it!). Ask for Lucas - you'll be guaranteed a great time! P.S. I heard Jasper likes Twilight.

    Cotton candy ice cream (one of the stops on the wine tour)
    Nicolette M.

    Such a great experience. For lunch bring some cash ($20+) but if you're like us and forget cash.. lol there are plenty of places around the winery you'll be tasting at to grab food at! We ended up getting a yummy pizza from a winery next door AND tried more wines at the new winery! So if you forget cash... do NOT FREAK OUT!!! There are plenty of places to grab a bite to eat. The wineries were a blast!! The first stop was a little pricey for the tasting but the tour is fun. They give you wine to try during the tour... so take the tour and get some wine out of it the second winery is amazing they had a tasting set up for the bus guests and let you purchase a bottle of wine included with your tasting. For example the tasting is $10 (for a lot of wines) and the Pino Gris was $20. I only had to pay $20 because they included the wine tasting with the bottle purchase. Great deal. and they are so so fun and nice!!!!! Would love to check out more wineries!!! The falls.... omg omg so so so beautiful. They said around April is a great time to go because the water is very high! It was. It was beautiful, misty, the falls were just a beautiful and very peaceful sight. Try out this tour and you'll be a happy camper

    Panama Hotel
    Fawn G.

    Took the four hour city tour with Captain Steve at the helm. The itinerary was pretty packed: we were to see the highlights of Seattle. I was stoked, even though I have been ripping and running throughout Seattle this week by foot, rail, bus, Monorail, tram etc, to see places I was unable to get to. Customized Tours picks up at most hotels which is great because I have been to tours, especially in Europe, where one has to travel to your agency office. That can be taxing, especially when one doesn't know how to get from point A to B when you first arrive to a new place. The tour bus arrived promptly as stated in my email at 9:40am. Due to COVID the bus and tour were not at capacity. Have to admit it was nice being part of a small tour, it felt private. Our tour guide, Captain Steve, should be renamed Mayor of Seattle: he has so much knowledge of this great city and was eager to share it. Not only with words but with music, for example, passing the houseboat Tom Hanks resides at in Sleepless in Seattle, Harry Connick crooning 'A Wink and a Smile'. There were so many great places packed in our agenda: Pioneer Square(Glassblowing Studio), Centurylink Field and Memorial Stadium, International District ( Panama Hotel), Hiram M. Chittendam Locks( looking for seals and salmon)Kerry Park, Lower Queen Anne, Public Market( Ivars Fish Bar), Space Needle, Pacific Science Center, Waterfront, Lake Union, Fremont, ( Mischief Distillery), Fisherman Terminal( Little Chinooks) , Westlake Avenue( Sleepless Boathouse). The parentheses includes stops for lunch, goodies and souvenirs. The best part was meeting new people and having a tour guide who loves this city, sharing history and great memories. The tour was to be only 4 hours but lasted 6!! Great value! I highly recommend Customized Tours and Captain Steve. The pictures I post are highlights.

    View of the Olympic mountains.

    We just finished the 4-hour city tour with Mark of Customized Tours in Seattle. He was the best. He was so knowledgeable and articulate. He made the tour so much fun. Everybody on our tour became friends in the 4 hours because of Mark. He asked questions of everyone to make them feel comfortable. It was a great time. I highly recommend Customized Tours and Mark.

    Serena T.

    The Mt. Rainier Day Tour was the highlight of my trip to Seattle! Jasper was a fun and knowledgeable tour guide who picked out many enjoyable stops along the way. The waterfall stops and hiking trails were great. In particular, I loved a surprise stop at Carter Falls. I'll be recommending this tour to friends and hope to do it again myself in the future!

    Gorgeous day!
    Kristin H.

    We had an incredible day with Joe. Right from the start he had everyone laughing on the bus. He stopped at so many gorgeous locations of the park, the most breathtaking being Paradise where we had about 2 hours to explore on our own. It was a perfect sunny, clear day. My sister was celebrating her birthday along with another guy on the tour and Joe kindly got them a chocolate cake. Everyone enjoyed a slice towards the end of the tour. That was a really sweet touch. Joe also helped my sister get a really great photo op by a waterfall. Our day at Mount Rainier was definitely one of the top highlights of our trip to Seattle. Thank you again Joe!

    Mount Rainier Tour

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    Thank you for your review. We appreciate you touring with us!

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    2 years ago

    Took an amazing tour of Seattle with Customized Tours. Mark was our guide and was amazing.

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    Thank you so much for your review for Cory and touring with us!

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    Page 1 of 3

    Ask the Community - Customized Tours

    Review Highlights - Customized Tours

    My boyfriend and I went on the Snoqualmie Falls & Winery Tour, and it was the best part of our trip to Seattle!

    Mentioned in 9 reviews

    Read more highlights

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    On Safari - In

    On Safari - In

    5.0(5 reviews)
    37.5 mi

    We had dreamed of going on a safari for years but didn't know where to start. Then we had the good…read morefortune of meeting Phil. From the very first day of working with him to plan and organize our trip of a lifetime, we felt we were in great hands. Phil's fantastic first-hand knowledge of the camps allowed him to create a trip that far surpassed the typical group package deals. Phil meticulously plans every detail of the trip, from the best places to stay to recover from jet lag before the safari, to every transfer. You are never left wondering where to go or if someone will be there to meet you. The camps he chooses are small and personal, where you are taken care of and treated like family. The safari experience is second to none, with personal drivers and guides who are excellent, highly skilled, and knowledgeable. If you want a safari experience to remember, I can't recommend Phil and On Safari-In enough!

    This was one of the most amazing trips I've ever been on, and I can't imagine doing it without…read morePhil's help. We didn't know anything about going on safari, and Phil build a custom trip that catered to exactly our personal travel style of going to some of the more off-the-beaten-path places with fewer tourists, but still lots of amazing experiences (we watched a family of elephants chase off a pair of male lions!). Everyone we met was on their 4th or 10th safari and when they found out we'd never been before, they'd always ask, "So how did you even find this place?" Also I had no idea you could have a vacation with this much adventure and yet zero stress. Having Phil take care of everything and getting it all arranged for and paid in advance took a HUGE load off of us, which was so great as we both have jobs where we typically do a lot of planning and project management. By taking care of that, Phil let us go on an exciting vacation where we actually got to RELAX. We took literally THOUSANDS of amazing photos, but here are just a couple fun ones I shot with my phone.

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    On Safari - In
    On Safari - In
    On Safari - In - Wild dog pup scratching

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    Wild dog pup scratching

    Seattle Ballooning - Our hot air balloon rides often take passengers at tree top level down the White River and Green River.

    Seattle Ballooning

    4.8(76 reviews)
    4.0 mi
    Luxury
    Certified professionals

    We did this for my 50th birthday, and it was the perfect way to mark the occasion…read more It felt like a meaningful threshold-crossing experience--celebratory and memorable without feeling over-the-top. As more of my friends have crossed this age milestone, I've seen the full spectrum of responses: people who downplay it and later wish they'd done something special, people who throw huge parties and regret the stress and effort, and people who choose extreme adventures only to find the adrenaline crash leaves them feeling depleted afterward, bringing '50' home in a hard way. This struck exactly the right balance. It was special enough to feel like a true celebration, offered a once-in-a-lifetime experience, and created memories (and amazing photos) I'll carry with me for years. While it's certainly not inexpensive, once you see the amount of equipment, preparation, effort, infrastructure, expertise, and care that goes into each flight, the pricing feels more than reasonable. It's a significant experience without being financially out of reach. If you're looking for a memorable way to celebrate a milestone event--or simply want an extraordinary experience--I highly recommend it.

    Such a great experience! The view was unbelievable and seeing everything from above was just…read morebreathtaking. A lot smoother of a ride than I thought it would be! Crew was great as well, very professional and informative while keeping it light and fun! Gonna start recommending this to people.

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    Seattle Ballooning - Our hot air balloon rides take place right in front of Mt. Rainier in Seattle WA. Our hot air balloon rides are epic

    Our hot air balloon rides take place right in front of Mt. Rainier in Seattle WA. Our hot air balloon rides are epic

    Seattle Ballooning - Looking up in the balloon

    Looking up in the balloon

    Seattle Ballooning - Our Seattle-based Hot air balloon rides and hot air balloon tours launch at sunrise and sunset. This is the sunrise ballooning experience

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    Our Seattle-based Hot air balloon rides and hot air balloon tours launch at sunrise and sunset. This is the sunrise ballooning experience

    Western Prince Whale Watching - Orca family

    Western Prince Whale Watching

    4.9(374 reviews)
    84.5 mi

    This was the first experience that my wife and I have had whale watching. We decided to arrange a…read moretrip with Western Prince and stay on San Juan Island for a couple of nights in conjunction with it. Our guide was Allison on the boat piloted by Captain Ivan. They offered gear for the trip, including weather bibs, jacket, gloves and knitted caps, which were definitely needed for the trip. Allison provided excellent information on the wildlife in the area, of which we saw (and heard in many cases) sea lions, a sea otter, a blue heron, bald eagle, and of course, whales. Captain Ivan provided a great deal of information to our tour also, describing the interface with other tours in the area, such as how they communicate sightings and limiting time in the area in concern for the wildlife. Several aspects of the experience stood out to me: -Everyone was very welcoming, making sure everyone was prepared for the trip (gear, preparation for limited restroom access, safety, etc.) -The boat is an open design, with nearly 360-degree views, with the seating being bench style seats for very comfortable for the approximate 3-hour tour. Viewing other tour boats in the area, I was glad we chose Western Prince if only for the boat environment/atmosphere alone. -The size of the tour was approximately 20 people, which made the tour more personal. -Captain Ivan demonstrated his experience with tracking the behavior of the pod that had been sighted, with the final surfacing of the family (Orcas) approximately 75 feet from the bow on the port side of the boat, which he had only minutes prior had killed the engine expecting them to show, which they did. He didn't "chase" the whales and location, he just acted on his knowledge of their behavior to position the tour accordingly. Also, a lone sea otter had been spotted in the area recently, and as we headed back to port, he recognized him playing near a buoy, and we slowed down to watch him for a little bit. It was very impressive. -Allison demonstrated her knowledge and experience describing the behavior and environment of the wildlife. Her longevity with the company demonstrated her commitment to share and inform others of this amazing area of the world. I really can't say enough good things about the experience.

    Katy (our naturalist) and Bethany (our captain) were both extremely knowledgeable and attentative,…read moretaking time to take care of other passengers who were feeling a little under the weather, pointing out each animal with contagious enthusiasm. Our daughter was made to feel both special and grown-up. We got to see a number of whales pretry close-up while Katy described in detail their behaviors, habits, etc. Absolutely would book again.

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    Western Prince Whale Watching
    Western Prince Whale Watching - Orca with Mt Baker in the background

    Orca with Mt Baker in the background

    Western Prince Whale Watching

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    Saltwater State Park

    Saltwater State Park

    3.6(89 reviews)
    2.0 mi

    Five stars for many reasons. An awesomely large parking area with easy close access to water front…read moreaccess. Clean bathrooms too. On this visit the tide was low. Which was perfect for exploring the beach. Fun to see all the shells and things that are normally under water. Please tu of picnic areas for larger groups too. The creek trail was closed from one side but when exploring discovered a fallen tree. Easily able to navigate over the log. See my photo. I'm sure at high tide the beach area decreases but it's all beautiful. The creek trail is short. Under two miles. Discovery pass required. Get out there! Enjoy your life! SYOY!

    Our very first time going to this State Park on Saturday, August 10th, 2024. There was a Cambodian…read moreFestival happening, so decided to check it out. We arrived at 1:00 PM and found the last parking space available at the end of the furthest parking lot area. Took our time taking a stroll to the event, where the food vendors were on the grassy area. Saw some Laotian food - Hmong Sausage with Sticky Rice, Chicken Wings, Whole Chicken, Papaya Salad, Fried Banana, also saw that they had Thai Iced Tea, Thai Iced Coffee, Lemonade flavors, Sandwiches, and Grilled Pork. We walked to the other side where they had a stage where they were having some dancing, live music and speeches. In addition, there were accessories, and clothing/apparel vendors who were lined up on the other side. First part of the Review is for the Cambodian event, which was a 4 out of 5. ------ The Park itself was easy to navigate around. Parking seemed self-explanatory, even though it was fully packed. There were clear signs of what was required of the State Park. You had to enter with a Discovery Pass or a National Park Pass at the Gate/Entrance. Walked around the beach area until the end of the trail where they had Private Property. Took some pictures and scenic videos of the water and scintillating viewpoints. It was a pretty short stroll after eating our lunch. But overall an enjoyable experience. Would like to visit again even without an event going on... Review of the Park - 4 out of 5.

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    Saltwater State Park
    Saltwater State Park - Information about trails

    Information about trails

    Saltwater State Park

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    Customized Tours - tours - Updated June 2026

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