After a long day of travel it was a nice transition to be quickly picked up and driven away…read more.. thank you STS for being timely and having such luxurious vehicles. Our driver, Gurjinder was very professional and a nice smooth driver. We recommend STS!

Sal was efficient and on time. Service was excellent! Would highly recommend! Cost was very…read morereasonabl!

I've used Nile Elite Black Car Service a few times now, and they've been great every single time…read more The drivers show up on time, the cars are spotless and comfortable, and the price is totally reasonable for the quality you get. They always keep an eye on my flight, so pickup is smooth even if I land early or get delayed. It's super reliable, easy, and takes all the stress out of airport travel. Big thanks to Niless and his team for consistently excellent service.

Great communication before the pickup at SeaTac. Driver was tracking my flight and was ready when I…read morearrived. Spotlessly clean car - comfortable ride. Driver was professional and pleasant. Pricing was completely transparent - no surprise additional charges. I will use them exclusively whenever I travel to Seattle.

Professional Service!!!!…read more Kudos to Premier Airport Service. This company is the most professional business I have had in a long time. I was coming in for my Alaskan cruise and I was referred to this company by my Facebook NCL group. After browsing the website to figure out how to get the process on booking, (which was very easy navigation) I decided to call and speak with someone to just confirm and ask questions since I was coming from out of town . Customer service was stellar. All my questions were answered and I did not feel rushed at all. I was even informed to save monies to return to the website and book online. Absolutely amazing. Before my flight I had received a follow up call of confirmation which I was very grateful for to just let me know I was not forgotten. My group got the pick up from the airport to our hotel , then pick up from the NCL ship to the airport. Both pick ups were handled with professionalism. From airport to the hotel Michael Z. Sent a text to us informing us his whereabouts and stayed in communication with us until he found us despite all the detour chaos of the airport. This was greatly appreciated. He was friendly, welcoming and socially gifted. :) they switched our driver on the last day pick up from the ship, I'm sorry because I would love to give his name as well but customer service did communicate the change and informed us they were still on schedule which was great as well. I know there is alot of shuttles to choose in this area but if you're looking for stress free, budget friendly, great customer service support, this is your company ! I will forever be grateful and scream from the high seas of any cruise ship Go Premier Go! 10/10 rating !

Have used at least 3 times to and from University Place and SeaTac…read more On time pick up Good drivers Clean vehicles

Extremely unprofessional and unreliable…read more I had a terrible experience trying to book transportation with this company. Over the course of four days, I was given four completely different SUV price quotes, each time blamed on a "system" or "technical" error. The rates changed repeatedly with no clear explanation or accountability. If a company cannot consistently generate an accurate quote, it raises serious concerns about their ability to deliver service on the day of travel. This process was disorganized, frustrating, and a complete waste of time. I ultimately cancelled the reservation and would not trust this company for any future travel. I will be advising others to avoid them as well.

Excellent and timely service. Very communicative. Have used twice. Very happy. Will definitely use…read morein the future.

I understand some of the low ratings over the years, but for me, this is one of the better options…read morefor airport transportation. Much better prices than Ubers and a good predictable experience every time I've used it. Far from perfect, but with Uber and Lyft having gotten so expensive, this is, IMO the best option for a ride to and from SeaTac in 2026

My husband made a reservation for the two of us for a ride to the airport. 5:30 AM pickup. At…read more5:35 AM, with no pickup yet, he double checked the reservation. He had made it for 5:30 PM! He called Shuttle Express, explaining his mistake and our predicament to the dispatcher. The dispatcher checked, had a driver nearby, and in 20 minutes, we were on our way to the airport, easily making our flight. We feel so grateful to Shuttle Express for going the extra mile to help. We've used their service for years, and will continue to do so.

Absolutely outstanding service! Driver was outstanding,…read morecleanliness and safety did not fall short . Highly recommend

Outstanding business!! Victor took my information and immediately quoted the cost to pick us up…read moreand take us to Pier 66 in Seattle, and then pick up us up to bring us home. George took us to Pier 66, and Max picked us up to take us home. I referred two of my friends and they have booked a ride to and from Century Car Service, too!! You won't be disappointed!!

Always an excellent experience and they are at least five minutes early. The cars are in top…read morecondition and the drivers are always friendly no matter the hour. Highly recommended!

Communication was great from the beginning. The picked our party of 6 up at the airport just as…read moreagreed and took us to our hotel. Our 2nd trip was a pickup at the cruise port and they were punctual again. I highly recommend them for your transportation needs in Seattle. Thanks for being dependable.

Melinda at Seattle Shuttle was great. She had good communication, and was friendly, funny, and went…read morethe extra mile to schedule a late-night airport pickup to our hotel and an early morning return hotel pickup to the airport. Brandon and Allen were our drivers and were both friendly and prompt. Because they used a large van they could accommodate a large mountain bike shipping box as well as lots of luggage. It wasn't fancy but it was exactly what we needed. The Seattle Shuttle rates were the best we found and it all came together to make the experience really good. We'll use them whenever we are in Seattle! Thanks so much! :)

We used Seattle Shuttle for a ride from the airport to the waterfront in 2021 and were extremely…read morepleased with their service. Our flight was changed at the last minute and they arranged to pick us up when we arrived at the new time. The driver was also great. However, I've been trying to reach them for about a month now for a pick-up next month via the website, email and phone calls and I've gotten no response. I've left a couple of messages but without success. Are you still in business?