I've had to replace my Rubicon Express rear upper control arms several times on my 2014 Jeep…read moreWrangler JKU. Got to the point I was actually carrying spare arms on my outings! Finally said enough is enough and took the rig to Zona Motorsports to get some fabricated arms and beef up the mounts. While doing that Bobby observed and corrected some alignment issues stemming from years of hard rock crawling. Great workmanship and impressive turn-around time (only took a few days). I'm back on the trails and love not having to fret about the control arms! High fives to Bobby and his crew!

The most professional group I've ever worked with. Bobby was incredibly welcoming, supportive, and…read morehelpful throughout the entire process. His team was knowledgeable, efficient, and an absolute pleasure to work with. I highly recommend this place for all your automotive needs - top-tier service from start to finish!

Came here with my fiance getting wipers for my car and they make sure we had the right parts before…read morewe left. Prices were good, and the store was fully stocked. They got all the stuff you need for your car and any accessories you need as well. Great customer service at this location, They were very welcoming,nice, kind, and very friendly.

First impressions:…read more Pretty big store inside for the size it is. This place is inside a shopping center on River/La Cholla. Staff: Friendly and no issues there. They were very accommodating and attentive. Cleanliness: For a parts store I was thoroughly surprised of how well kept the store was. Granted I wouldn't hold them on this to much, but pleasantly surprised nonetheless. Value: I think the overall money I spent for the two air filters were about $50 and some change. For what its worth I think that isn't to shabby of a deal, considering what a dealer would charge you for air filters let alone the labor that is involved as well. Recommendations: If you're looking for value and don't want to overspend on air filters, this place will help you find an affordable and decent deal. Thank you!

When you need to buy some auto parts and it's a minor stuff liked water fluids, batteries... it's…read morea perfect place to shop!!! Customer services were excellent and gave discounts on certain products...

The guy who helped me with my battery installed it for me, ran a test quickly and was just overall…read moreawesome. Didnt pressure me to upsell either

I called before showing up to make sure they had my air filter in stock. They did, I showed up and…read morethey triple checked. I let them know I didn't have time to come back due to my trip tomorrow. One staff member Prasanna went out of his way to ensure I bought the correct one. Prasanna was super helpful and even taught me how to remove and replace my air filter. Very helpful. At times it can be intimidating to go in such stores asking for help in fear of being taken advantage of. I'm glad that wasn't my experience here. They made my day just by taken extra measures to support what I needed. So thank you Prasanna and the others!

In the past I've had great experiences here, swapping batteries, getting help with windshield…read morewipers, the stuff that people at auto zone are supposed to do. Today after watching a how to youtube video in the 100 degree weather and getting stuck I had to call a family member to help me swap out a battery because the workers would not help or show me how to do anything even after I asked and then did not give me the right tools when they told me to do it on my own. After when I was explaining to a manager how my experience was so much worse than any other time I'd been there it seemed like he was annoyed to have to listen to me and happy I was leaving his parking lot. I work in customer service too, I'm aware of a difficult customer. I was not being that, I was just asking for auto help from auto zone. Usually these things don't bother me enough to leave a review but truly it was just embarrassing to have to call someone else to do the job that auto zone has done for me almost half a dozen times in the past and THEN when the person who was "helping" me heard I was complaining he gave me a rude look and a sarcastic thumbs up. My bad for not being a pretty young girl for a room full of bros to jump over but sometimes other people need car help too.

Very friendly and helpful. Silly girls don't always get the warm welcome in an anything auto…read morerelated :) will definitely come back here in the event I need something and my husband isn't available.

Great employees, at this store! Customer for life because of the two employees at the other Grant…read moreRd. Location, Art and Michael from the other store made me a customer for life and this store also has great employees...

I had the pleasure of meeting, and interacting with, William when I brought my vehicle in for some…read morework. William greeted me as soon as I entered and gave me quality advice for the issues once his inspection was complete. I had to return a couple of days later for the actual work to be completed and he remembered everything which made the second visit very quick and hassle free! THANK YOU WILLIAM for the great customer service and a great experience! I'll be sending everyone I know to your Pep Boys!!

Went to this pep boys to get a tire patched and the technician "JD" got into my truck after cussing…read moreand just being very unprofessional, he didn't know how to start the truck (push the start) and was trying to put it into gear without it on, and couldn't figure out how to take the parking break off I had to do it for him. Once he got it started he threw it into drive and spun out, and hit a curb. I WOULD NOT recommend this place.

I visited quality bumper with a friend who just purchased a new big truck and needed an expensive…read morequality heavy duty 5th wheel type hitch in his pickup bed to pull his large ranch utility trailer. A later appointment was made for installation in their large covered service area . The local Quality Bumper store has been on Stone avenue in Tucson for over 48 years as per Manny the friendly manager of over 27 years . The have EVERYTHING anyone needs for personal trucks , SUV's ,& large heavy duty construction vehicles . When I mentioned to the manger that my friend was a retired Tucson fireman he went in and had staff apply a discount on his expensive hitch & gave us each a quality bumper logo'd stress ball like baseball as manager a big baseball fan , thank you . I know the stress ball won't be needed for the confidence in the bed receiver hitch & hopefully no stress in the new year 2026 ! " you can't go wrong with top of the line (quality) "

Updated 2-10-2025 I returned and had a front bumper grille…read moreand rear step installed. Fast friendly service continued throughout the process. Greatly appreciated the professional installation. Fair and reasonable prices.

I needed random parts to fix a exhaust problem on my Nissan Hardbody…read more Got it all Clamps. Heat wrap tape and two swage adapters. Fair price and they are open. Update Back again for fuel treatment and a cabin filter for the Prius

Not to be trusted: To save gas and time, I called first, to…read moresee if they had an item I needed. I gave an exact description. He said they did have what I was looking for. I come over, and nothing even close to what I needed. "Oh, sorry" he said. Wasted my time and money!! I'd give 0 stars if I could.