Love the store and the staff. Have Hegel, Pro-ject, Totem, Naim, JBL and (most importantly) Marten…read moreproducts I've purchased from them over the years. Great "after-service" to make sure everything is working properly. They've never over-sold or pressured. The best in the D.C. area for sure for high-end Hi-Fi (including what I think of as affordable high-end).

Command Performance is a fun little audio shop focused on quality two-channel stereo. Jeff and…read moreJohn are great guys who clearly love audio and know their craft in great depth. They have a wide variety of used items as well as several very fine lines for which they are certified dealers. They run the audiophile gamut in terms of price. As an example, they have the basic Project Debut all the way up to a Clearaudio Reference Master. I was pleased with the candor of their advice. For example, they urged me not to replace certain items because what I have is already plenty good. Many stores would have tried to sell more stuff rather the help the customer get it right and save money. Three separate times they gave me advice or a solution that involved no money changing hands. They also listen. How a person hears is like a fingerprint. We're all different. I told them the type of sound I enjoy and they tailored systems extremely accurately to my preference - and told me several times that I would not like certain expensive items so not to bother. Bottom line: it was about the customer sharing their joy in listening, not about moving boxes. Be prepared to spend some time if you visit. Between the beauty of their inventory, the joy of listening to beautifully reproduced music, and the infectious enthusiasm of the staff, time tends to fly. Finally, don't neglect to spend some time with Command Performance's most charming and enthusiastic employee, Bella the Audio Dog!

Hello, Friends. I purchased an open box SVS sub from IQHE…read moreand it was a home theater junkie/discerning consumer's dream. Their inventory, competitive pricing, service, coaching by Sean, GM, and fast delivery turnaround time were all impressive. Sean is a friendly, insightful HiFi equipment master class dealer with integrity. I have elevated IQHE to the top of my home theater dealer list and I recommend them, with my confidence that your shopping experience will also be stellar. Cheers to IQHE's Greatness.

From Virginia to California in 1 week…read more I chanced upon IQ Home Entertainment online and decided to make a phone call. Sean made the time and we had a spirited audio conversation. He offered me a pair of Focal Sopra 1 at a good price. I emailed him saying I'd think about it. Next day, called him on the phone. "Hey Sean, you know those red ones? Let's write them up before I change my mind." They arrived in a week. A B&W center channel speaker is arriving tomorrow. Thanks from your West Coast customer. Highly recommended, even from the other end of continent!

Where do I start? Great Service Friendly? Cost? All of the above! Brought in an old time record…read moreplayer, the kind that plays 33 1/3 and 45 RPM Vinyl records that didn't work, Met Jon(owner) who looked at it and knew right away what was wrong. He re-attached the belt that drives the turntable and bingo, it now worked. Not only did he fix it, he gave me some pointers on how to extend the life of it AND how too connect it to existing equipment in my house. Now the best part, he didn't charge 1 penny, smiled and was happy to take care of it, Need I say more than I will always go too Jon for any electronic needs, nope, he's my guy from now on.

Sent my turntable in to have the tonearm rewired and a new cartridge installed. I was never…read morecontacted about the work being completed. Upon arrival only half of the work was finished and parts were missing. WOULD NOT RECOMMEND

We highly recommend Paul from PWS Electronics after he solved several issues with our Sony TV,…read morewhich had (gasp) suddenly and unexpectedly stopped working. He immediately responded to our inquiry and led us remotely through the steps needed to get our TV back up and running like new. His expertise and commitment to customer satisfaction makes him a very easy 5-star recommendation. Thank you Paul!

Honest and doesn't mess around. Provides up front advice without running up service chargesread more

Al, is an amazing luthier, who is able to work wonders on all types of electric guitar, from an…read moreEpiphone Emperor I Joe Pass model (hollow body) to a solid body Agile Pendulum Elite 92527. The Ephiphone needed a complete overhaul of the electronics (pickups and controls) and a setup of the strings afterwards since a new piezo bridge was also installed. Prior to this work, the pots were quite noisy, and there were issues with the 1/4" output where it was also crackly depending upon movement. The pickups were replaced with a fairly standard set of Seymour Duncans (SH-2N and SH-4B), the wiring harness was removed and replaced with a much quieter (read shielded) setup, new pots and a new 1/4" output jack. The sound of this instrument while plugged in has drastically improved and now has a bit more versatility when it comes to live and studio usage. There was a little less work with the Agile solid body, where it needed to be updated with stacked pots in order to give a more Gibson-esque control layout of two volumes and two tone pots (one pair for each pickup) to replace the standard master volume, master tone. This allows the guitar to have more tonal variation, especially when both pickups are in use. In both cases the work was done promptly and with an expected series of charges. Al is probably one of the better luthiers when it comes to communications (including pictures) on what is going on with the respective job orders. Like the others on this board, I highly recommend your repair/setup work come his way.

I was looking for a luthier to help out with resizing the drill holes in my guitar so I could…read morereplace the bridge. Al not only quoted me a very reasonable price but made some very helpful recommendations that I wound up having him work on doing the complete upgrade and set up, all within my budget. His attention to detail and thoroughness made my guitar turn out way better than I could hope. Am very happy with the results and the fast turn around. Would use again.

My laptop's fan was being FAR louder than it should; after getting an initial diagnosis from Best…read moreBuy (where I bought the computer), the folks at Geek Squad recommended this location. I was excited--after all, it was only a short drive from me--but I was also nervous; I've had issues with computers before that had taken months to get fixed. I didn't want to be computer-less for all that time! Thankfully, the folks at uBreakiFix live up to their name. Even though they had to order a specific part for my computer, the repair was finished within a week. Every step of the process that I needed to know about was explained in concise detail, and I never found myself asking "Wait, WHAT are they doing to my computer?" And throughout the entire process, the people I interacted with were kind, cheerful, and patient. If you have a device that needs repairs, uBreakiFix is the place to get those repairs done. (Also, several employees complimented the stickers I had on my laptop. That has nothing to do with the repair, but it made me very happy.)

Brought my iPhone 12 Pro Max in for a back glass repair. It cracked almost immediately after I put…read moremy case on, and they blamed me instead of their workmanship. When I removed the broken glass myself, it came off in one piece with zero adhesive and debris in the corners -- clearly the cause of the crack, not misuse. I brought it back and asked for a proper reseal (color didn't matter to me). They installed an aftermarket glass that looked fine and held up with my case. Later the phone got rained on. Because the back glass was never properly resealed to IP68 standard, water got inside and the phone is now stuck in recovery mode -- almost certainly a fried motherboard from that leak. The Herndon manager refused to warranty it, calling it "water damage" and ignoring that their failed repair is what let the water in. I then took it to the Myrtle Beach location to try drying it out -- they cracked my screen and said Herndon would coordinate a replacement. That never happened either. Two locations, two failed repairs, zero resolution.

Quick turn around. I called on a Monday and had my guitar back on Wednesday, as promised. Friendly…read moreand reasonably priced.

Great selection! Great location! Great prices! Great guitars! Greatness all around!!!!!!!read more

Corey is a true master in vintage audio repair. Great communication and timely service so glad he…read moreis in the NOVA area! Thanks Corey, enjoying my Onkyo TX 8500 once again.