Honest and doesn't mess around. Provides up front advice without running up service chargesread more

Paul was great! He came to the house at our agreed upon day and time, replaced the main board on…read moreour Sony Bravia 55" 4K tv, and installed the firmware in less than a hour. So far, it's working well. Thanks Paul!

Took my laptop to u break it in Gainesville, Virginia and they were so patient and expertly helped…read morefix my laptop right while I was there. Would recommend them highly. Have used their services a couple of times and always been more than satisfied.

One of the BEST customer service experiences I've had in forever! Was in the store April 14 around…read morenoon. Wish I had gotten the name of the guy that helped me because he deserves a shout out. I brought my iPad in to see if it could be fixed (it couldn't) after my little girl had dropped it. He was so knowledgeable & friendly! I hope we don't break anything else but I know we will lol! At least now I know where to bring them.

His prices are very high. He works out of the lower level of his townhouse. I drove a Bose over…read morethere because the CD player wasn't working. He wanted $140 (from what I remember) to look at it which I paid; you have to leave it. He then called and wanted $395 to repair it taking off the $140. I then called Bose and they paid shipping and repaired it for $150.

Extremely rude and unprofessional. Tried to figure out if he would be able to repair my NAD…read moreintegrated stereo amplifier. While I was telling him what was wrong with the amp, he interrupted me after every single sentence. Then he went on a diatribe, telling me his "diagnostics" charge was so high in order to weed out idiots like myself. That my amp was crap because it was "too old" (10 years). That I was an idiot for buying it second hand and that he hates people like that. That he's too busy, doesn't need any new business and should've not even picked up the phone. Well, I sure hope he doesn't and I'll take mine somewhere else.

Spent $165 getting mt iPhone 12 pro max rear glass replaced, it lasted less than a day before it…read morebroke. It was an aftermarket glass that was worthless. My phone now has 3X as many cracks in it than before the repair. They said they might give me $30 off a second repair, why would I want junk parts again. Use another repair shop

I have insurance through AT&T. I filed a claim for broken back glass and mic at 10am. I called back…read moreat 12pm to check on my claim if I could come in. They told me they still don't have the claim available. I asked them how long it usually takes for claims to come in. The employee told me an hour....sir it's been two hours. I've been trying to fix my phone for three days now and all they do is give you the run around probably until you don't show your face anymore. Seems like they have too many claims to handle for 2-3 employees. Mind you I pay monthly for insurance so I expect way better service and quicker service. I just need a replacement because that's what the employee told me they do for broken mics. I just want to fix my phone so I can upgrade my phone and get out of yalls hair. Employees are nice but seem lost and misinformed. Customer service needs a lot of work.

While I still believe in their service, I'm a bit disappointed that they upsold virus removal and…read moreprotection software on a computer I purchased from them less than 60 days ago. I have to say, they're quick and get right after problem.

I was trying to replace my battery on my Note 20 Ultra phone and stripped 2 screws. I paid Ken $65…read moreat this store to remove those two screws. I had not removed anything else. 3 hrs later when I came Ken had removed all 5 screws and he left the ribbon connector completely unscrewed. I asked him to put 2 stripped screws and connect the ribbon back and he said I have stripped the 2 screws really bad he only cut off the heads while rest of the screws were still inside the phone. He also said 1 ribbon connector was damaged. I find it hard to believe that a ribbon was damaged as I never removed anything other than trying to remove the 2 stripped screws. He removed other screws I never asked him to remove. My phone was working fine until I took it to Ken. Now there is damage to the entire phone as it cannot be used to make any calls. There is network not connecting to my phone and TMobile said someone damaged my phone. Now I have to buy another phone. DO NOT TAKE YOUR PHONE TO THIS PLACE.

Simply amazing! They were fast and proficient and I am very happy that my insurance company chose…read morethis company to repair my phone. Thank you!

A big shout out to CPR in Manassas Va 20111 for the good job Muhammad and Mijhail did on my iPhone…read more15 on Saturday morning 3/26/2025 at 10:00am. They were courteous and provide accurate time to pickup my repaired phone. Thank you!

I have forgotten my Admin password for our Canon printer. I called Cab=non USA, and they referred…read moreme to Copy Resources in Manassas, VA. I spoke with Ron, he was very meticulous in helping me step by step on how to reset the admin password. He is on the money with his knowledge on Canon printer. I would highly recommend to work with him on any of your business printing needs. Luke B.

I highly recommend Copy Resources for consumer inkjet printer repair. I took my Canon MG8120 to the…read morestore, and Ron spent over an hour with me discussing the problems I was having, fixing what he could right there, and recommending where and what to buy for a part that is no longer manufactured. He also gave me many helpful suggestions and was very patient as we troubleshooted. Thank you!

Tony was great to work with and was very responsive in his communication with me. I had a broken…read moreapple watch screen and it's Ridiculous the price apple charges you without apple pay. I mean, you might as well buy a new watch..junk. They were able to fix the watch screen for less and even sending it to them via mail was easy. Highly recommend them!

Had an external hard drive that the USB connector had come loose on so could not access the data…read more Had data I needed same day. Tony was able to retrieve all the data and have it back to me the same day to complete the necessary projects. Repairing the hard drive would have taken longer so transferred data to another SSD drive. Kept me informed of everything. Excellent service. Great value!!!